Boston Tech Jobs and Startup Jobs

91

Lab Technician

DUST Identity
Greater Boston Area
1 day ago
+22
The DUST Identity Operations team is growing, and we’re looking for energetic lab technicians who want to be part of a critical and growing chemical lab and engineering team. This role is an exciting opportunity to get involved with an early-stage company and to have a long-lasting impact. It’s an opportunity to grow your skill set and to dive into a company where you can assist in laying the foundations of a large production and engineering group. If you’re looking for ownership and autonomy and are motivated to join a growing team where you have the opportunity to join at the ground level, let’s talk!

Customer Support Specialist

Formlabs
Somerville
1 day ago
+16
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. User satisfaction lies at the heart of Formlabs’ success. The capabilities of our desktop technology are growing rapidly, and so are the needs of our team. We’re looking for: Expert teachers to help our customers learn the ropes of 3D

Director of Real Estate & Facilities

Bilingual Customer Support Specialist

Director of Strategic Initiatives

Customer Care

Business Systems Analyst

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Vice President, Security

Acquia
Greater Boston Area
2 days ago
+20
Acquia’s Information Security team is seeking an experienced Vice President, Security to work in our Boston, MA office. You will oversee, coordinate efforts, and provide direction to the project managers in the IT sub departments including Information Technology, Enterprise Applications, and Information Security. The successful candidate will have a solid understanding of security and compliance processes, excellent project management skills,

Strategic & Technical Operations Manager

Support Engineer

Manager, Customer Success Associates - Boston

Datadog
Greater Boston Area
2 days ago
+39
The team: Our sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer's unique needs and clearly communicate the value of the Datadog product. Whether you're looking to learn from the best or be the best, the Datadog sales team is dedicated to furthering personal development and team success   The opportunity: Datadog is scaling our

Sales Operations Manager

Alyce
Greater Boston Area
2 days ago
+26
Sales Operations Manager Hi there! We are Alyce, a Boston-based (near South Station) software startup that helps companies build real, human relationships with prospects, clients, partners, and employees through personalized gifts. We are a fast moving and motivated team with a big collective vision — to bring human back into B2B marketing and sales. We are seeking a full-time Sales Operations Manager to join our dynamic Boston team. Reporting to

Marketing Operations Specialist

Everbridge
Greater Boston Area
2 days ago
+42
We’re seeking a Marketing Operations Specialist who’s passionate about marketing technology, data and analytics, with hands-on experience using a marketing automation platform, to work with our marketing team. In the role, you will be working with our marketing automation platform (Marketo) and CRM (Salesforce) to deploy email campaigns, report on performance, ensure database health and accurate segmentation and troubleshoot issues with lead flow

SVP Corporate Development

Customer Service Representative, Billing

Bullhorn
Greater Boston Area
3 days ago
+54
As the Customer Support Representative, Billing you will be working closely with the Technical Support, Sales, Professional Services, and Revenue teams to provide updates on customer statuses. You will work with several departments to create an incredible customer experience with collection of past due invoices and incoming billing inquiries.  You will proactively work with your manager and clients to properly maintain invoicing.

Client Support Analyst

Bullhorn
Greater Boston Area
3 days ago
+54
The Client Support Analyst (CSA) provides support for basic incident resolution and requests made to the support desk.  They are the first point of contact for the client and are responsible for the initial assessment, triage, research, and resolution of basic incidents and requests.  The CSA manages the long term relationship with the Client Management Team, Client Project Team and Client System Administrator. They understand their client(s) specific workflows, requirements, business needs, erecruit customizations and integrations.

Administrative Assistant

Bullhorn
Greater Boston Area
3 days ago
+54
Bullhorn is looking for a rockstar Executive Assistant to support the Chief People Officer and Chief Financial Officer in our Boston office.  The ideal candidate will have previous Administrative Assistant experience and have a background managing calendars and booking travel.

Strategic Success Manager

VMware Carbon Black
Waltham
3 days ago
+59
The Strategic Success Manager (SSM) is responsible for ensuring the overall success of a portfolio of strategic accounts with VMWare Carbon Black products. As a senior member of the Sales Customer Success team, the SSM is responsible for driving success and value of the products within the assigned customers and partnering with Field Sales team (Regional Director and Regional Account Manager) for renewal and add-on opportunities. The SSM is adept at developing and nurturing a consultative relationship with CISOs and other key security leaders within a customer organization, as well as building relationships with security personnel. The SSM is skilled in navigating the diverse needs of the customer/company and the VMWare Carbon Black, services, support, product and engineering teams.

Senior Customer Success Manager

Customer Renewals Specialist

Threat Researcher

IT Security Analyst

SmartBear
Somerville
4 days ago
+42
Due to massive growth and market success, SmartBear is continuing to hire employees rapidly to scale our company globally. We are looking for an IT Security Analyst to join our team. Reporting to the Director of IT, the IT Security Analyst will be responsible for increasing information integrity, confidentiality, and availability through the integration of security policies, security awareness, access controls, environmental controls, and the implementation of security-related technology. Responsibilities will include working with the IT team, Development teams, and business units to develop, maintain, and monitor an effective information security program designed to ensure the logical and physical protection of the company’s technical resources, which include data/information, equipment, and software.

Manager IT Security

SmartBear
Somerville
4 days ago
+42
Establish a framework, policies, procedures, and awareness: Leads the effort to develop security standards, procedures, and guidelines for multiple platforms, applications, and diverse systems environments as well as evaluating existing information security procedures and identifying new areas of risk. Leads the effort to develop, enhance and implement security training program based on policies. Compliance: Identifies regulatory changes that will affect information security policy, standards, and procedures and recommends appropriate changes. Prepares action plan and monitors corrective measures to maintain adequate level of security to meet audit and regulatory requirements. Testing and Remediation: Coordinates the efforts, assist in the responses and tracks the remediation of Information Security Program Assessments and Risk Assessment. Coordinated internal and external audits related to Information Security. Identity Management: Develops and manages role-based access requirements, methods, processes and tools, including identify and authentication management Data Classification: Manage the information lifecycle, including information inventory, classification, handling, retention and disposal.

Senior Desktop Support Specialist

DraftKings
Greater Boston Area
4 days ago
+36
The Desktop Support Manager’s responsibility is to insure the desktop team provides gold standard end user support and maintenance within the organization's desktop computing environment. Support is to be provided using both hands on and remote management tools and includes the support of desktop computers, mobile devices, printers, audio/video, video conferencing systems and secure authentication systems.

Manager, VIP Experience

Operations Support Engineer

Internal Controls Manager, Technology

Director, Licensing

Executive Assistant

Data Science Engineering Manager

Data Science Product Analyst

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Senior Customer Support Specialist

LeanIX, Inc.
Watertown
5 days ago
+32
The Customer Support team at LeanIX is a critical part of our current and future success, and we are looking for absolutely, and only, the best people out there with a passion for educating our customers as well as solving their problems as they work within the LeanIX product suite. The Senior Customer Support Specialist will be a master of the customer support domain and will grow to serve as a hands-on team lead for the overall Customer Support team.

Customer Success Associate

LeanIX, Inc.
Watertown
5 days ago
+32
We are looking for a driven, customer-oriented, team player with exceptional analytical and consulting / advisory skills to support our customers in the best way possible. You will take on full responsibility for customer accounts across the different stages of their lifecycle – from onboarding to renewal. The tasks may range from data-driven analysis and execution to supporting customer change management projects.

Head of Internal Sustainability

Indigo
Greater Boston Area
5 days ago
+21
The role of the Head of Internal Sustainability will be responsible for driving the strategy and execution of Indigo’s internal/corporate sustainability efforts. The most urgent initial focus will be around understanding Indigo’s carbon footprint and creating a plan to move Indigo to being carbon positive. Beyond that project, this person will also be responsible for creating a broader sustainability strategy and building the culture within Indigo to focus collectively on sustainability for decisions both at the corporate level and so that every employee at Indigo understands our values and mission around sustainability and how that affects our business and cultural decisions.

Soil Carbon Scientist

Senior Software Engineer, Data Science Engineering

Data Scientist, Predictive Modeling Lead

Head of Grain Quality

Remote Sensing Scientist

Director, Carbon Strategy

Data Scientist, Predictive Modeler

Load 4 more jobs8 jobs at Indigo

Manager of Customer Success - Boston

Datadog
Greater Boston Area
5 days ago
+39
The opportunity:Datadog is scaling our Customer Success team as our product gains more traction in the market. We’re looking for a Manager of Customer Success to hire, coach, and manage a team of CSMs. Your team is responsible for the customer relationship, renewals, and growth across existing customer base. We were recently named on Forbes top 100 next leaders in cloud computing and on Deloitte’s Fast 500. This is an opportunity to join a company that’s a leader in the space, and early enough to contribute impactful work.

Director of Supply Chain

Bevi
Greater Boston Area
5 days ago
+28
Manage key supplier relationships, working directly with Concentrate Co-packers, flavor houses, warehouses, 3pls, service providers and equipment providers to maintain the best possible quality, cost and time for delivery, and support the high growth needs of the organization. Codify and implement our process for supplier selection and monitoring, including supplier identification, assessment, negotiation, and monitoring and verification. Implement operational process improvements to increase efficiency in material ordering, inventory management, and data management. Deliver on ambitious KPIs for quality, delivery time, cost & risk mitigation. Work closely with the service and sales teams to monitor organizational demand requirements via analytical tools and methods, identifying any situations critical to the organization and adjusting supply plan as necessary to match demand.

Senior IT Support Specialist

Nuance
Greater Boston Area
5 days ago
+46
Our company has an exciting opportunity for an experience Senior IT Support Specialist. You will be providing technical support to our Burlington HQ users including Executives & Senior Management who are either located on, or visiting, the US East Coast.

Enterprise Customer Success Manager - Boston

Datadog
Greater Boston Area
6 days ago
+39
Partner with Enterprise Account Executive (EAE) & Solution Engineering (SE) teams to onboard, train, and proactively drive adoption with our Enterprise customers. Proactively build relationships with customers to achieve loyalty & advocacy within their organization. Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal). Be an internal advocate for the customer. Own and project manage the on-boarding process for new customers. Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals. Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization.

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