Boston Tech Jobs and Startup Jobs

5

Director, Business Operations

Flywire
Greater Boston Area
1 week ago
+48
The business operations (‘BizOps’) team at Flywire is responsible for identifying, prioritizing and solving the most critical business challenges in a fast paced environment. Our team uses a data driven and structured approach to drive company strategy across major business functions. We develop operational plans to enable innovative offerings and lead the execution against these recommendations. As part of the team, you will have the chance to lead critical projects end-to-end. This will include managing pivotal initiatives to presenting findings to Flywire’s leadership team! BizOps is supporting critical decisions for the future of Flywire and this role is an excellent opportunity if you want to lead the direction of a growing start up!

Senior Manager, Business Operations

Flywire
Greater Boston Area
1 week ago
+48
The business operations (‘BizOps’) team at Flywire is responsible for identifying, prioritizing and solving the most critical business challenges in a fast paced environment. Our team uses a data driven and structured approach to drive company strategy across major business functions. We develop operational plans to enable innovative offerings and lead the execution against these recommendations. As part of the team, you will have the chance to lead critical projects end-to-end. This will include managing pivotal initiatives to presenting findings to Flywire’s leadership team! BizOps is supporting critical decisions for the future of Flywire and this role is an excellent opportunity if you want to lead the direction of a growing start up!

Customer Success Specialist - Marlborough

SimplePractice
Greater Boston Area
1 month ago
+21
In this role, you will use your passion for technology to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll be an integral member of the Customer Success team, getting to know and responding to thousands of SimplePractice customers, and working collaboratively with our team to constantly improve our Customer Success materials and processes. This role will give you front row access in a startup while you provide tangible value and support to our growing community.

Customer Support Representative

Salary Finance
Greater Boston Area
4 months ago
+33
We’re looking for an enthusiastic Customer Support Representative with a passion for, and a proven track record in, amazing customer service to join our Customer Support team. Reporting to the Director of Operations, you’ll learn our products inside out, build relationships with our customers to understand their needs and identify and apply the appropriate solutions.

Director of Customer Success

Upserve
Greater Boston Area
6 months ago
+25
The Director of Customer Success is responsible for increasing the engagement and use of the Upserve platform, as well as retention of our customer revenue. This includes proactively engaging with customers to educate them on how to best get value from Upserve services, ensuring customer issues are escalated and resolved appropriately, as well as recommending additional products or tiers of service that will provide maximum value to our customers.

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