Boston Tech Jobs and Startup Jobs

9

Senior Data Scientist

edX
Cambridge
3 days ago
+35
Identify, implement, and drive adoption of analytics-based solutions to business problems. Provide data and analysis to support decisions across all departments and for end customers. Influence decisions at all levels of the organization, including presenting findings to senior leadership. Perform quantitative research on large data sets. Mentor other data scientists, analysts, and engineers, and provide scientific support across all departments. Guide and potentially participate in the software implementation of data products. Innovate new ways data science can be used to support the organization and its mission.

Customer Success Manager, SMB

Skillsoft
Greater Boston Area
4 days ago
+27
Manage a portfolio of small to mid-sized clients ensuring customer retention and high satisfaction with SumTotal Systems. This is done by managing customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores), focus on project and on-going support issues, reference-ability, strategic and quarterly business planning, and working with the Account Managers to ensure high dollar over dollar renewal rates.

Director of Customer Success

Covalent Networks
Greater Boston Area
1 week ago
+10
As a Director of Customer Success, you will be responsible for ensuring we are delivering value to Fortune 500 customers with complex needs and high expectations. From implementation and adoption to renewal, you will need to be capable of managing all of the elements that turn our customers into our biggest advocates. An ideal candidate is both an exceptional relationship manager with experience managing complex enterprise partnerships and a leader with the potential to create and scale a mission critical function for Covalent.

Client Success Manager, Medium

Panorama Education
Greater Boston Area
1 week ago
+40
We're looking for a Client Success Manager to join our growing team and support a portfolio of 30-35 district partnerships with best-in-class service. As a Client Success Manager, you will be a Panorama product expert, supporting clients to ensure satisfaction with our products and their client experience. You will leverage your expertise to support clients from onboarding through ongoing engagement with data. In addition to using Panorama, you’ll make considerable use of Excel, troubleshoot questions using your expert knowledge of Panorama’s products, and work closely with clients to align their needs and the best practices we’ve learned over the years.

Director of Data

edX
Cambridge
1 week ago
+35
The Director of Data Science is a highly quantitative problem solver responsible for championing the edX data analytics vision and practice. You’ll work with each and every function at edX to develop actionable insights that improve marketing effectiveness, inform product design, enable financial reporting and improve partner and learner outcomes. You will be the key person to shape edX’s data strategy. Lead edX to the right mix of talent, technology and stewardship that allows us to most effectively leverage our data to provide high quality education to everyone, everywhere.

Senior Data Analyst, Programs

edX
Cambridge
2 weeks ago
+35
Support the day-to-day analytical needs of a cross-functional product development team. This includes assessing business opportunities, developing success metrics, designing and analyzing experiments, and building statistical models using large data sets. Identify, implement, and drive adoption of analytics-based solutions to business problems. Provide statistical support across all departments and for end customers. Mentor other team members. Innovate new ways data science can be used to support the organization and its mission.

Client Success Operations Specialist

Panorama Education
Greater Boston Area
2 weeks ago
+40
As a Panorama Client Success Operations Specialist, you will enable the CS team to deliver on its mission of supporting, renewing, and expanding clients. Strengthening our team’s effectiveness and efficiency will include tracking and managing metrics and goals, designing and implementing knowledge management tools, and building and improving processes to help our clients administer millions of surveys and integrate their student data systems each year. You’ll also manage all of Panorama’s survey printing projects, processing over two million survey forms annually. Panorama is a rapidly-growing, well-funded technology startup, and the Client Success Operations Specialist will play a key role in building our culture and processes.

Student Success Manager

Ready4
Greater Boston Area
3 weeks ago
This role is perfect for a detail-obsessed and creative self-starter. You should relish the opportunity to develop and execute partner-specific marketing initiatives. You’ll know your partnership agreements outside and in, and stay abreast of SimpliSafe’s marketing initiatives to uncover opportunities to enhance performance. This team moves fast and is always hustling so you will need to be able to effortlessly navigate several projects at the same time. You will vigorously measure, analyze and report program results to ensure that both SimpliSafe's and your partners' goals are always exceeded

Customer Success Associate

NeighborSchools
Greater Boston Area
1 month ago
+10
1.  Work 1:1 with NeighborSchools partners every day as they launch & grow their new home daycares. You’ll become an expert in every aspect of home daycare & small business management, and you’ll be there to support our partners every step along the way. 2.  Help new and expecting parents navigate their child care options and discover affordable, quality home daycares right in their neighborhoods that they otherwise don't even know about!  You'll facilitate tours and check-in afterwards to make sure that everything went well.  You'll be the hero to every mom and dad that is confused and overwhelmed by the child care conundrum!   3. Do the Needful: as an early-stage startup, opportunities and responsibilities can shift quickly. Every week you’ll work with leadership, marketing, and engineering to continually improve our product and service, and will adapt quickly and embrace change as we expand our focus, refine our processes, and grow our team.

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