Customer Success Associate
Greater Boston Area
1 month ago
1. Work 1:1 with NeighborSchools partners every day as they launch & grow their new home daycares. You’ll become an expert in every aspect of home daycare & small business management, and you’ll be there to support our partners every step along the way.
2. Help new and expecting parents navigate their child care options and discover affordable, quality home daycares right in their neighborhoods that they otherwise don't even know about! You'll facilitate tours and check-in afterwards to make sure that everything went well. You'll be the hero to every mom and dad that is confused and overwhelmed by the child care conundrum!
3. Do the Needful: as an early-stage startup, opportunities and responsibilities can shift quickly. Every week you’ll work with leadership, marketing, and engineering to continually improve our product and service, and will adapt quickly and embrace change as we expand our focus, refine our processes, and grow our team.