Boston Tech Jobs and Startup Jobs

13

Customer Experience Representative - Boston

Drizly
Greater Boston Area
2 days ago
+33
Assist customers, retail partners, and regional managers via phone and email with ordering and account inquiries. Quickly address, solve, and track all customer support requests using Zendesk. Solve problems and address unsatisfactory experiences. Change course as priorities shift in real time with new inbound issues arriving.

Senior Data Scientist - Personalization

Chewy
Greater Boston Area
3 days ago
+45
We are hiring a Senior Data Scientist for our Personalization team in Boston, MA. This is a leadership position that will have exposure across the entire business, influencing the vision and implementation of machine learning systems that power Personalization. You bring experience spanning data science, software engineering and team leadership. This role offers a great opportunity for professional growth with the leading online pet retailer in the US. You will have a unique opportunity of providing pet parents with a personalized, easy and integrated experience on Chewy.com.

Director of Data Science

Senior Network Engineer

Sr IT Compliance Analyst

Pricing Data Scientist

Senior Pricing Data Scientist

Load 2 more jobs6 jobs at Chewy

Data Science Software Engineer

Klaviyo
Greater Boston Area
4 days ago
+44
Our data science team is analyzing large data sets (we’re collecting billions of individual actions every month) and building products that enable our customers to grow faster and communicate more effectively with their customers. We’re looking for data science software engineers to build production features, models and pipelines.

Senior Data Scientist

Senior Data Scientist

Data Science Software Engineer

Growth Success Manager

Load 1 more jobs5 jobs at Klaviyo

Senior Data Analyst

edX
Cambridge
5 days ago
+39
Support the day-to-day analytical needs of a cross-functional product development team. This includes assessing business opportunities, developing success metrics, designing and analyzing experiments, and building statistical models using large data sets. Identify, implement, and drive adoption of analytics-based solutions to business problems. Provide statistical support across all departments and for end customers. Mentor other team members. Innovate new ways data science can be used to support the organization and its mission.

Sr. Director, Head of Partner Success

edX
Cambridge
1 week ago
+39
The role reports to the Vice President of Education Services. As a senior member of the group’s management team, you will also work in close collaboration with leaders and key groups across edX including content strategy, marketing, partner operations, and product delivery. 

Customer Success Manager

EverQuote
Cambridge
1 week ago
+41
We are excited to be seeking a Customer Success Manager to join our team! You will be an integral part of our Customer Success team and will be tasked with thinking critically and creatively about how to best support our clients to drive their business success with our support.

Team Lead Client Success, B2B

Mirakl
Somerville
1 week ago
+29
You’re a doer who is focused on outcomes and results. You like to dig into tough challenges, roll up your sleeves, and get your hands dirty working through solutions. You’re not afraid of tackling problems head on, and bring an analytical, data-driven mindset to your work. When it comes to B2B markets, you have an established expertise and insight into how these companies do business today. That said, you get excited about how they can change their course, innovate, and adopt new business models. You are curious, have a growth mindset, and a desire to constantly learn more and become a true master of your domain.

Executive Assistant

edX
Cambridge
1 week ago
+39
 edX seeks an Executive Assistant (EA) to support the daily operations of our business development and strategic partnerships initiatives. Whomever fills this role will provide high level administrative support to two edX leaders and manage the needs of their customers. This hire will report directly into the Chief Commercial Officer & SVP of Strategic Partnerships, while also supporting our VP of Business Development.

VP of Development

edX
Cambridge
1 week ago
+39
edX is looking for an influential, driven, and charismatic VP of Development to expand our mission of providing access to education all over the world by planning and fundraising major gifts from individual donors. As our first VP of Development, you will be responsible for creating and executing a strategy that meets our fundraising goals, with a focus on philanthropic donations, and leverages the expertise and strengths of our current Development team, one Fundraising Director. The VP of Development will be a key spokesperson for our organization; a strong candidate is one who is comfortable in an outward-facing role with the stature and distinction to cultivate and maintain senior-level relationships across a variety of donors. 

Customer Support Specialist

EverQuote
Cambridge
2 weeks ago
+41
The Customer Support Team is an essential part of our Customer Success organization. As a Customer Support Specialist, you will handle both inbound and outbound calls and emails, building and maintaining strong relationships with our client base, while supporting agents utilizing our EverQuote Pro platform. Your role is to respond to inbound client inquiries for user support, as well as reach out to our customer base to help them optimize their utilization of our services.

Manager, Customer Success Operations

PlacePass
Greater Boston Area
1 month ago
+36
As Manager of Customer Success Operations at PlacePass, you will be responsible for the performance of our small but mighty Customer Success organization. You will come to us with a passion for, and strong track record of, working cross-functionally at senior levels to develop data-driven processes and insights that measurably improve performance in a complex fast-growing environment, while also having the tools, knowledge, and enthusiasm for rolling up your sleeves and tackling the financial, operational, and managerial aspects of Customer Success at PlacePass. 

Customer Success Specialist - Marlborough

SimplePractice
Greater Boston Area
1 month ago
+21
In this role, you will use your passion for technology to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll be an integral member of the Customer Success team, getting to know and responding to thousands of SimplePractice customers, and working collaboratively with our team to constantly improve our Customer Success materials and processes. This role will give you front row access in a startup while you provide tangible value and support to our growing community.

Office Manager

Thras.io
Greater Boston Area
6 months ago
Own all aspects of office operations and inventory. That includes making sure we have the equipment, furniture, supplies, and snacks that we need to do our best work, plus managing office security and our Internet/phone systems. Create and establish office procedures and processes to ensure the company runs smoothly as we grow, including systems to track office inventory, manage conference rooms, and all corporate software subscriptions. Collaborate with leadership on company events and programming that ensure that Thrasio’s values are front and center. Welcome and assist all visitors to the office, whether they’re a candidate, an investor, or the mail carrier. Event planning for the company as a whole, from weekly all-hands meetings to holiday parties to our biannual trips when when all three offices get together in one city. Own new employee onboarding, partnering with hiring managers to make sure that all new hires have everything they need on Day One.

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