Boston Tech Jobs and Startup Jobs

Develop and manage InterSystems relationship with key technology partners such as: Red Hat, VMware, Dell/EMC, AWS, Azure, Alibaba and others on a global basis. Provide strategic ownership of the InterSystems and Alliance relationship. Grow new revenues by identifying joint selling opportunities and relationships with key technology partners. Build business plans collaboratively with InterSystems field sales staff and work with cross-functional teams internally (Sales, Legal, Finance, Marketing, Product, etc.) to achieve those objectives. Build out 12-18 month plan of technology partnerships which will define the company’s future. Analyze and report on partner initiatives, forecast for strategic changes and report on key metrics. Act as a point of escalation on complex issues and providing appropriate support to internal team members. Communicate partner programs and processes to internal departments. Funding liaison for Marketing and Engineering activities. Manage Certification and Partner requirements.

Grubhub’s suite of Enterprise products enable national and regional restaurant brands to reach new diners, increase their sales, and provide new avenues for order fulfillment. The product suite provides brands with a high volume real-time set of payment transactions that can be configured to support a variety of client environments. In this client-facing role, you will partner with other Grubhub teams including Sales, Account Management, Product Management, and Engineering to maximize the brand experience, growth, and understanding of the Grubhub and LevelUp platforms while ensuring the highest levels of financial integrity. This role will provide insight to address the financial operations needs of our rapidly growing client base as well as improving our internal processes. Responsibilities start with pre-sales support and run through launch and continuing operations. The ideal candidate blends an outstanding set of client interaction skills with a passion for implementing scalable process.

MassMutual’s Enterprise Information Security Services organization is looking for a highly motivated and experienced Project Manager. In this role, you will be responsible for all facets of project/program management related to the delivery of technical, infrastructure solutions and managing projects from a security and risk perspective. Responsible for all projects in the Identity and Access Management and cloud teams overseeing other Project Managers responsible for those tracks. Perform financial management and presenting programs and financials to senior leadership.

In this position, you will grow your career AND you will work with the latest and greatest technology. The Intralinks Infrastructure Engineering and Support team is responsible for the underlying infrastructure of the customer facing production platform and supporting environments (Development, QC, Staging, etc.) across multiple datacenters. The team consists of System, Storage and Virtualization administrators.  A core focus of this team is in the availability (uptime), sustainability and auditability of these various environments supporting the Intralinks SaaS offerings.

A stellar opportunity to have massive impact: join a rapidly growing team at a company continually redefining how people travel. As a Senior System Engineer, you will be at the forefront managing and maintaining the infrastructure that fuels our growing business. You will be asked to leverage your knowledge to operate and maintain our on-premise infrastructure ensuring the stability and reliability Hopper's customers have grown to love.

As a Regional Enablement Manager, you will leverage core enablement programs & initiatives and serve as liaison from corporate/core enablement team to field; acting as the primary enablement lead for the Payroll Sales Team. You will provide live in-person coaching to sales reps to ensure trainings are being put into practice and will be comfortable providing direct feedback influentially. The Regional Enablement Manager (REM) will work closely with sales leadership to support new hires/ramping reps, ramped reps, and underperforming reps to be successful.

Get the party started! You’ll help organize office celebrations. Tackle everything but the kitchen sink! From restocking beer and snacks, to making coffee, and managing fridge clean outs, you’ll create an awesome kitchen experience for the masses. You’ll maintain safe and clean office common areas that make employees proud to work here! This includes tidying the kitchen and conference rooms, running the dishwasher, handling shipping and deliveries. Like we said, everything but the kitchen sink. Help craft our evolving seating plan including ordering desks and managing desk movement as we continue to grow. Manage relationships with vendors and building management to ensure office equipment and facilities are serviced and working. Create a kick-ass remote employee experience. Yep, you’ll have the opportunity to drive our remote workforce’s involvement and inclusion in culture building activities; and plan workspace when they’re visiting our Boston office. And… drumroll please… partner with the People team by assisting on additional projects as needed. We’re a fun bunch, can laugh at ourselves (if LOLing was a sport, we’d win), and are chock full of passion when it comes to all things People.

We are searching for a Project Manager to work with our Engineering teams to drive projects from start to finish and effectively balance a variety of internal stakeholders’ priorities. Do you love tracking project milestones and bringing teams together? Are you passionate about ensuring projects fulfill scope? If so, we hope you’ll join us.

The Senior Systems Administrator is responsible for designing, planning, deploying, supporting and administering systems. The Senior System Administrator is also responsible for the implementation of appropriate tools to manage the Company's multi-site, 24x7 infrastructure.

Support health and wellness business owners. Plan, organize, and manage ways to make these customers successful. Increase customer satisfaction through support, consulting, and education. Answer support tickets in a timely manner. Have a sense of urgency to make customers successful on the platform.

We are looking for a Project Manager in Boston. You will manage multi-stakeholder relationships with healthcare providers, individuals, and other service providers. You will work at the cutting edge of digital healthcare, & robotics/AI. You can make a difference to the lives of the many who are spiraling into dependency too soon.

As an Application Support Engineer at MineralTree you will have the opportunity to provide technical guidance internally in this newly created role due to growth. In this dynamic position you will have the opportunity to wear many hats. Attention to technical detail is as important as being personable with your internal customers. On any given day job responsibilities can range from internal high level technical support activities, ad-hoc operations support, data analysis, process and procedure documentation and project coordination.

Be accountable for the project management disciplines within the Services team. Direct the work of others, and provides effective leadership to Senior Project Managers, Project Managers, and Technical Engineers directing projects. Be responsible for successful (within scope, budget and timeline) execution of projects managed and establishing standards and best practices for effective Project Management. Oversee the lifecycle stages of multiple projects, including evaluation and execution. Provide applicable recommendations to improve processes and controls based on lessons learned. Apply organizational health to create and maintain a productive team able to deliver on-time, value-add projects to the organization, while identifying lessons learned that will allow us to get work done faster. Build strong relationships with other leaders in the organization and continuously expand their own knowledge of our business. Collaborate with Key Stakeholders to ensure project outcomes meet or exceed expectations in terms of scope, timeliness and quality. Ensure staff has resources, skill sets and tools necessary to accomplish team goals by continuously identifying process improvements and educational and training opportunities.

As an Onboarding Specialist, you will be the first point of contact with new Klaviyo customers, guiding them through their first 30-45 days of setup with the Klaviyo product and the first customer experiences they want to build. Our customers vary in size and experience, so we are looking for individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software. 

You’ll own specific operations and processes within the product development team, working closely with the VP Engineering, VP Product and Director, Program Management to continually optimize how teams operate. You’ll work to define and run our release process, working closely with our Delivery and Marketing teams and Solution Consultants. You’ll work with Product Managers to understand release features and run appropriate meeting structures to ensure everyone is on the same page. You’ll understand the “why” and the “what” of product decisions and work with Product Managers to ensure that is communicated across the organization.  You’ll lead effective brainstorming sessions with Product and Engineering management to understand process improvement needs and scope the work associated. You’ll manage relationships with our strategic partners and define and execute operating rhythms and roadmaps that ensure the maximum potential is realized within the partnership. You’ll use project management applications when applicable to develop project plans, help teams define what project success means, measure progress towards success metrics, and solve problems with internal technical teams. You’ll report to the Director, Program Management in our Program Management department within the R&D - Product division.

Support our customer team to provide best-in-class fulfillment services. Help manage tactical requirements for our regional 3PL provider. Pursue operational efficiencies in Formlabs' internal and external order fulfillment processes. Help manage inventory reconciliation activities. Operate regional logistics activities to achieve on time KPI’s. Support decisions for domestic and international shipping.

Everbridge seeks a well-organized multi-tasker with proficient communication and technical skills to serve as the primary liaison to new clients, responsible for analyzing client needs and applying Everbridge software products to meet those needs. The Customer Implementation Specialist is expected to work with new customers to implement Everbridge software to accelerate their time to value, ultimately leading to contract renewals and growth revenue opportunities.

The Tier 1 Technical Support Representative is the key, front-line support position, and the “eyes & ears” for the company, responsible for managing the relationship with our most valuable asset, our customers. The Technical Support Representative assists customers in resolving open issues; they help customers to achieve success through best-practice guidance and they help customers to achieve a high level of satisfaction with Privitar solutions and our customer support services. The position combines overseeing the rapid response to customer inquiries, handling enhancement requests, and analyzing common issues.

As Sr. Manager of Customer Success (East/EMEA), you will oversee our CSMs working in our Boston, London and field locations on the East Coast. You will partner closely with other Smartsheet leaders across Customer Success, Sales, Support, Professional Services, Marketing and Product to drive strong usage, retention, and growth.

Take ownership of Inventory Management, working with internal/external stakeholders and partners to assure adequate inventory is produced, tracked, and distributed based off anticipated demand patterns and internal product developments. Manage team in order processing and fulfillment of a portion of our direct-to-consumer orders, and receipt of our returned samples, assuring orders are promptly received, fulfilled, and posted/shipped to customers and that received samples are accepted, handled and processed for analysis as fast as possible. Make iterative improvements on product flow, from Embark, to customer, to lab, and work with internal and external stakeholders like 3rd party logistics firms to improve the cost, efficiency, effectiveness, and customer satisfaction of the processes. Liaise with customer care on issues related to distribution & fulfillment, spot and communicate trends in customer issues, and work to fix them. Maintain adequate inventory tracking processes and liaise with accounting on inventory accounting. Partner on pilot efforts as a crucial member in Embark’s value chain.