Boston Tech Jobs and Startup Jobs

148

Senior Research Scientist- WAH Nationwide

Humana Studio_h
Greater Boston Area
13 minutes ago
+47
The Senior Research Scientist develops an understanding of complex number systems, proves theorems, and applies mathematical, statistical and epidemiologic principles to identify trends, variable associations, and cause-effect relationships in data sets. Participates in the preparation of comprehensive documented observations, analyses and interpretations of results, including technical reports, summaries, protocols, and quantitative analyses. Participates in publication of study results in peer reviewed publications and presentation of the same appropriate conferences an forums. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Data Scientist 2

Senior Data Scientist -Behavioral Economics

Associate Director, Data Science (with Consumer Marketing experience)

Senior Data Scientist, Analytics Platform as a Service

Cisco Wireless Senior Network Engineer (remote virtual work at home eligible)

Manager, Telecomm/Voice Engineering-Avaya(remote virtual home office eligible)

Lead Enterprise Architect

Director, Contact Center Infrastructure Operations

Lead Data Scientist

Senior Storage Engineer (home office / remote / work from home) eligible

Senior Cloud IAM Engineer

Senior Data Scientist

Senior Systems Engineer - ServiceNow

Lead Cloud Cyber Security Operations Engineer (virtual remote home office eligible)

Principal Data Scientist

Lead Enterprise Architect - Public Cloud ( virtual home office remote eligible)

Data Science / Business Intelligence / Informatics

Load 10 more jobs18 jobs at Humana Studio_h

Office Coordinator

Videolink
Cambridge
2 hours ago
Reporting to the VP, Finance & Administration, this role is responsible for greeting clients, answering busy phone lines, book travel arrangements, coordinating shipping/receiving, performing general administrative duties, and planning office fun!

Customer Success Manager, SMB

Skillsoft
Greater Boston Area
2 hours ago
+27
Manage a portfolio of small to mid-sized clients ensuring customer retention and high satisfaction with SumTotal Systems. This is done by managing customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores), focus on project and on-going support issues, reference-ability, strategic and quarterly business planning, and working with the Account Managers to ensure high dollar over dollar renewal rates.

Developer Support Engineer II - Managed Databases

DigitalOcean
Cambridge
2 hours ago
+48
We are looking for a Developer Support Engineer to join our Developer Support Upstack team. Reporting to the Manager of Support for Upstack, you’ll be responsible for connecting customers from around the world with the resources needed to enable them to fully utilize our platform and advocating for their needs. As a Developer Support Engineer focused on providing exceptional support for our Managed Database offering, and through engagement and collaboration with our Upstack, Product, and Engineering teams, you’ll have the opportunity to connect with and directly impact each customers' experience and journey on our platform.

Customer Support Specialist

Formlabs
Somerville
3 hours ago
+16
Our incredible Customer Support team connects with those users in a variety of different ways, through email, live chat, phone support, and live trainings. If you’re looking to give the best-in-class service for 3D printing professionals and enthusiasts around the world, we want you as a Customer Support Specialist. 

Dental CAD/CAM Trainer

Bilingual Customer Support Specialist

Technical Business Analyst

Director of Strategic Initiatives

Executive Assistant

Application Support Specialist

Load 3 more jobs7 jobs at Formlabs

Data Engineer - Data Science Engineering

Datadog
Greater Boston Area
3 hours ago
+39
Build distributed, real-time, high-volume data pipelines and work together with others to enable high-scale Data Science. Do it with Spark, Luigi, Kafka and other open-source technologies. Work all over the stack, moving fluidly between programming languages: Scala, Java, Python, Go, and more. Join a tightly knit team solving hard problems the right way. Own meaningful parts of our service, have an impact, grow with the company.

Event Manager

LeanIX, Inc.
Watertown
15 hours ago
+32
We are looking for an enthusiastic Event Manager to oversee and organize marketing events that are dedicated to building pipeline and progressing existing relationships with prospects. You’ll ensure events are successful and cost effective in terms of our requirements, target audience and objectives. Deadlines, working with a global team, and focusing events around a challenging topic (Enterprise Architecture) do not frighten you. Bring in your ideas and experience to ensure our events are successful due to careful planning and budget management.

Account Servicing Specialist

Forward Financing
Greater Boston Area
15 hours ago
+47
As a Specialist in the Account Servicing Department, you will be challenged daily and find satisfaction helping customers resolve temporary financial and payment issues they are having with us. The department consists of specialized teams across customer service, payments, resolution, and arbitration. Specialists generally start in the payments tier but have opportunities to move across teams based on performance and business needs. In this position, you will play an integral role in the revenue life-cycle of the company and help strengthen our relationships with those customers that need assistance in repaying their financing. 

Vice President, Business Systems

Dynatrace
Waltham
15 hours ago
+28
We are seeking an accomplished Leader with an extensive background managing Business Systems in the software industry, utilizing a cloud-only approach. The Vice President, Business Systems is responsible for building strong business relationships across global functions to drive an integrated strategic roadmap, and to lead the delivery of Business Systems’ services across the organization. This includes, management of the Business Systems strategy, architecture, development, governance, and program management; including, management of a growing team with maturing processes. The Vice President must have broad experience and knowledge of all aspects of SaaS business functions and processes; and have a strong record of successful collaboration and service delivery. The successful candidate will have the ability to work well in a fast-paced growth-oriented environment, have a demonstrated ability to drive meaningful change cross-functionally, have influencing skills, executive presence, expertise in portfolio management, and firm understanding of all IT compliance controls.

Technical Support Specialist

MineralTree
Cambridge
21 hours ago
+45
Opportunity Overview Voted as one of the top companies to work for by Built in Boston in 2020, MineralTree is disrupting the accounting industry by enabling over 1,500 companies to improve operational efficiency with AP Automation. With our award-winning solution, companies such as the Boston Celtics, Appalachian Mountain Club, EverQuote, Baltimore Ravens and Attivio have shifted accounts payable from a source of inefficiency and fraud risk to a

Sales Operations Manager

Alyce
Greater Boston Area
1 day ago
+26
Sales Operations Manager Hi there! We are Alyce, a Boston-based (near South Station) software startup that helps companies build real, human relationships with prospects, clients, partners, and employees through personalized gifts. We are a fast moving and motivated team with a big collective vision — to bring human back into B2B marketing and sales. We are seeking a full-time Sales Operations Manager to join our dynamic Boston team. Reporting

Operations Coordinator

Panorama Education
Greater Boston Area
2 days ago
+47
We are looking for a motivated team member who genuinely enjoys excelling in the world of internal employee customer service. This is a great opportunity for someone looking to build work experience in customer service and/or operations, or for an individual who wants to learn more about working in a tech start-up environment. We are a friendly, hard-working team that takes pride in helping our colleagues to be as effective as possible. Our ideal candidate will go above and beyond to make sure our team members feel supported in the office, takes pride in getting the details right, works efficiently and effectively, and is solutions-oriented. As a member of our Operations team, you will help lead day to day office operations, impact our culture via company-wide events, and be the first team member candidates and visitors speak with when they arrive at our office. As one of the most visible team members in the company, you’ll develop meaningful partnerships with colleagues on all Panorama teams, and be a valued team member of a mission-driven technology company at an exciting time in its history. 

Governance, Risk and Compliance (GRC) Manager

CircleCI
Greater Boston Area
3 days ago
Reporting to the head of security, the Governance, Risk and Compliance Manager will define, scale and oversee company-wide programs that build customer confidence, enable CircleCI operations to grow with minimal friction and ensure the company meets its third-party audit obligations. Specific domain ownership will include FedRAMP, SOC 2, GDPR/CCPA, Privacy Shield, SOX, IT controls, customer audits, legal liaison and day-to-day support for security. 

Associate Technical Support Engineer (Boston)

WhiteSource
Greater Boston Area
3 days ago
+26
In this role, you will provide support services to WhiteSource customers and prospects, assist with license resolution queries, troubleshoot, reproduce and devise workarounds to customer issues as well as escalating complex issues to senior staff and other departments.

Business Systems Analyst, Workday HCM

LiveRamp
Greater Boston Area
3 days ago
+21
We are looking for a sharp mind that thrives in a multi-project, fast paced and fun environment. You should be experienced business systems analyst with a background in implementing and integrating leading SaaS applications. Work closely with Human Resources to understand business requirements and execute them through successful implementation and testing.

Customer Support Specialist

Lose It!
Greater Boston Area
4 days ago
+32
Mastery of product knowledge for entire Lose It! family of products (iOS app, Android app, Challenges app, embodyDNA). Delivering accurate and timely responses to customers over multiple channels (email, chat, App Store reviews). Clearly identifying, reproducing and logging bugs / product oversights. Detecting trends in customer issues and escalating appropriately. Updating processes and workflows in Zendesk using automations, triggers and macros. Guiding junior members of the team in their approach to customer care. Identifying opportunities for improvement, both for our team and our processes and the Lose It! suite of products.

Senior Data Scientist- Personalization

Chewy
Greater Boston Area
3 days ago
+45
We are hiring a Senior Data Scientist for our Personalization team in Boston, MA. This is a leadership position that will have exposure across the entire business, influencing the vision and implementation of machine learning systems that power Personalization. You bring experience spanning data science, software engineering and team leadership. This role offers a great opportunity for professional growth with the leading online pet retailer in the US. You will have a unique opportunity of providing pet parents with a personalized, easy and integrated experience on Chewy.com.

Director of Data Science

Senior Network Engineer

Executive Assistant

Sales/Revenue Operations Manager

MachineMetrics, Inc.
Greater Boston Area
3 days ago
+39
As our Sales/Revenue Operations Manager, you’ll work across Sales, Marketing, and Customer success to drive alignment and accountability across teams. Your mission will be to accelerate growth and provide more predictable revenue by streamlining and optimizing the business systems and processes. You’re a great fit if you have prior experience as a Revenue or Sales Operations Manager or similar—incorporating your tech-savviness and project management skills with cloud-based systems such as Marketing Automation and CRM (Hubspot), Accounting (Netsuite), and Customer Success (Churnzero). This is a new role within the company; we’ll look to you to create and fine-tune our processes which means you’ll make an impact from day one.

Clinical Services Director

Kyruus
Greater Boston Area
3 days ago
+36
You’ll work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll have access to our client data, use our testing and production environments, and manage projects using Smartsheet. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll be the main clinical contact for a portfolio of customers and work with them to ensure optimal clinical configuration to support both the internal well configured customer goals as well as the search experience goals of the customer. You’ll manage customer clinical implementations through discovery of clinical strategy, determining configurations for clients, and resourcing as appropriate. You’ll develop new customer and prospect engagement opportunities, particularly around case studies and webinars stemming from clinical perspective. You’ll engage with clinical executives across our customer base, act as SME around Clinical Services as a key differentiator of our company.

Manager - CSM

Rapid7
Greater Boston Area
3 days ago
+24
This key role within our Customer Success organization, reporting to the Director, Customer Success management, will be responsible for leading a team of Customer Success Managers in the care, retention, and growth of our State government, Local government, educational institutions as well as Federal government customers. This population of customers represents a significant portion of Rapid7’s annual recurring revenue, and this person will help to design and execute on our customer relationship strategy that is focused on driving high retention (90%+) and expansion across a highly diverse and large percentage of SLED/FED customers. The ideal candidate has experience in working with a large volume of customers in both proactive and reactive manners, participating in and driving cross-functional programs focused on improving customer experience, and has a proven track record for coaching and advancing their team to high standards of excellence. This leader has a passion for solving problems, is devoted to operational and engagement improvements, and is committed to developing the skills of their team.

Security Governance Analyst II

Strategic Customer Success Manager

Senior Customer Success Manager

Senior Director of Growth and Enablement Programs

VP, Security Services

Security Consultant - Penetration Tester

Customer Success Manager

Security Consultant - Product Consulting

Load 5 more jobs9 jobs at Rapid7

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