Boston Tech Jobs and Startup Jobs

38

Sr. Data Engineer

Abacus Insights
Greater Boston Area
21 hours ago
+35
Our Connector Engineering team is looking to bring on an experienced Senior Data Engineer. If you are interested in being a guiding voice on a critical feature delivery team, this position is for you.  The connector engineering team is responsible for delivering the data pipelines that ingest and process diverse sources of data. This includes building large batch processing and streaming systems. You will be exposed to every area of our platform and AWS services (Serverless – Lambda, EMR – Hadoop/Spark, EKS – Kubernetes, etc.) but even more so, help drive the evolution of the product and team as we continue to grow rapidly. We believe heavily in architecture evolution and you will bring your experience on best practices as we build out new components of the platform.

Sr. Director, Head of Partner Success

edX
Cambridge
1 day ago
+39
The role reports to the Vice President of Education Services. As a senior member of the group’s management team, you will also work in close collaboration with leaders and key groups across edX including content strategy, marketing, partner operations, and product delivery. 

Senior Manager of Client Success

Panorama Education
Greater Boston Area
1 day ago
+47
We’re looking for a Senior Manager to work directly with the Head of Districts & Schools in our organization’s high volume segment to ensure all clients have an exceptional experience partnering with Panorama. This role will collaborate with their team of direct reports to scale delivery in a hyper-growth environment and strengthen impact across the client base. Objectives include supporting CSMs in delivering value, maintaining client health, and ensuring revenue renewal and expansion. You will serve as a coach and mentor with a laser focus for the team members you manage, helping our team embrace continuous improvement and get better on a weekly basis. You will support the team in learning our product, removing barriers to success, and building skills to better serve our clients. In addition, you will be a thought leader who can take charge and own key pieces of the Districts & Schools strategy.

IT Specialist

PathAI
Greater Boston Area
1 day ago
+21
Provide excellent in-person and remote customer service to everyone at PathAI, and track your work in a ticketing system. Help solve intriguing technical puzzles while providing excellent customer service in person and remotely. Manage the queue of technical support requests to ensure a timely response and satisfactory resolution of all requests. Set up and deploy computers and other desktop technology to employees and new hires. Help organize and build processes to make the technology department more efficient and better able to support the organization. Support the employee onboarding and offboarding processes. Assist with technology projects and other tasks, as needed.

Leadership Development Program

Examity
Newton
2 days ago
+11
Starting once again this year in June 2020, the Leadership Development Program is Examity’s thirteen-month experiential initiative that delivers invaluable on-the-job training to qualified candidates in all facets of the business, including client implementation/data integration, account management, marketing strategy, and business development. Upon program completion, participants will have the opportunity to transition into a specialist role

Customer Success Manager, SMB

Skillsoft
Greater Boston Area
3 days ago
+27
Manage a portfolio of small to mid-sized clients ensuring customer retention and high satisfaction with SumTotal Systems. This is done by managing customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores), focus on project and on-going support issues, reference-ability, strategic and quarterly business planning, and working with the Account Managers to ensure high dollar over dollar renewal rates.

Operations Coordinator

Panorama Education
Greater Boston Area
5 days ago
+47
We are looking for a motivated team member who genuinely enjoys excelling in the world of internal employee customer service. This is a great opportunity for someone looking to build work experience in customer service and/or operations, or for an individual who wants to learn more about working in a tech start-up environment. We are a friendly, hard-working team that takes pride in helping our colleagues to be as effective as possible. Our ideal candidate will go above and beyond to make sure our team members feel supported in the office, takes pride in getting the details right, works efficiently and effectively, and is solutions-oriented. As a member of our Operations team, you will help lead day to day office operations, impact our culture via company-wide events, and be the first team member candidates and visitors speak with when they arrive at our office. As one of the most visible team members in the company, you’ll develop meaningful partnerships with colleagues on all Panorama teams, and be a valued team member of a mission-driven technology company at an exciting time in its history. 

Customer Support Specialist

Lose It!
Greater Boston Area
1 week ago
+32
Mastery of product knowledge for entire Lose It! family of products (iOS app, Android app, Challenges app, embodyDNA). Delivering accurate and timely responses to customers over multiple channels (email, chat, App Store reviews). Clearly identifying, reproducing and logging bugs / product oversights. Detecting trends in customer issues and escalating appropriately. Updating processes and workflows in Zendesk using automations, triggers and macros. Guiding junior members of the team in their approach to customer care. Identifying opportunities for improvement, both for our team and our processes and the Lose It! suite of products.

Clinical Services Director

Kyruus
Greater Boston Area
6 days ago
+36
You’ll work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll have access to our client data, use our testing and production environments, and manage projects using Smartsheet. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll be the main clinical contact for a portfolio of customers and work with them to ensure optimal clinical configuration to support both the internal well configured customer goals as well as the search experience goals of the customer. You’ll manage customer clinical implementations through discovery of clinical strategy, determining configurations for clients, and resourcing as appropriate. You’ll develop new customer and prospect engagement opportunities, particularly around case studies and webinars stemming from clinical perspective. You’ll engage with clinical executives across our customer base, act as SME around Clinical Services as a key differentiator of our company.

VP of Real Estate & Center Development

Cricket Health
Cambridge
1 week ago
Cricket Health is looking for a driven leader to be our VP of Real Estate & Center Development to oversee all pre-development, development, construction and maintenance of our innovative kidney health centers and corporate offices. This is a critical role for Cricket Health as we embark on an ambitious growth plan. We are looking for candidates with deep experience in real estate as well as strong communication, team leadership and project management skills. We are looking for someone that is a self-starter, that has good attention to detail and that can build our real estate development, and construction management capabilities from the ground up. You will be responsible for recruiting an all-star team to execute on our company’s vision. The ideal candidate will thrive in a fast-paced environment. This role will report to the Chief Financial Officer.

Business Operations Manager

Cricket Health
Cambridge
1 week ago
We are seeking a passionate, strategic, and analytical Business Operations Manager to join our team in Cambridge, MA. You will be responsible for strategic initiatives across all of Cricket Health, with a focus on product and operations. The ideal candidate will have strong communication and analytical skills, will feel comfortable working cross-functionally and approaching problems in a data-driven and strategic way. This role will report to our Business Operations Lead.

Product Support Specialist

Ellevation Education
Greater Boston Area
1 week ago
+43
We are looking for our next Product Support Specialist to join in our mission to provide top-notch support to our partners. The Product Support team works closely with educators, administrators, and other district stakeholders to help students succeed. We listen, teach, problem-solve, and think critically to ensure that our partners are able to maximize their use of Ellevation. As a team, we work every day to build efficiencies and scale our knowledge for our growing user base. We are looking for:

Sr. Technical Support Engineer

Abacus Insights
Greater Boston Area
1 week ago
+35
Our Customer Success team is looking to bring on an experienced Senior Technical Support Engineer. If you are interested in being an early founding member of a team that is absolutely critical to the overall success of our company, this is a position for you. As a founding member of the team, you will be responsible for all of our customer environment’s and helping to operate our platform with a software engineering focus.

Software Support Engineer

Panorama Education
Greater Boston Area
1 week ago
+47
Join the Engineering team as a Support Engineer, specializing in helping our clients and colleagues get the most value out of Panorama’s Platform. Work closely with our Client Success team to solve the challenges of implementing Panorama in a variety of districts. Get your hands dirty debugging underlying technical problems. Learn the ins and outs of our product to not only provide technical guidance but to help coach and teach teammates who are learning the product as well. Help our growing support team measure, understand, and optimize our existing engineering support process. Identify and prioritize tools and features to make using Panorama easier and more effective for all of our clients. Assist with the implementation of application monitoring and alerting to better serve our internal and external clients.

Data Engineer

Cricket Health
Cambridge
1 week ago
Cricket Health’s Sr. Data Engineer will report directly to the Data Team Lead and will serve as a critical bridge between the Data Team and Cricket’s Engineering team. The Sr. Data Engineer will be tasked with designing, developing, testing, deploying, and operating Cricket’s data lake / warehouse. From a data perspective, Cricket’s key differentiator will be rooted in our ability to bring together and analyze complex, disparate data sources quickly and accurately. We are looking for a true technologist - the hybrid builder / leader - to paint the vision and lay the groundwork for the central data repository that will become the backbone of Cricket’s mission to improve care for patients suffering from kidney disease. The Sr. Data Engineer will also champion the democratization of information within Cricket by owning metadata management, implementing HIPAA compliant access controls, and standing up our data visualization capability alongside product managers, data engineers, data analysts, and clinicians. We are looking for someone who is passionate about improving healthcare, wants to “do right” by patients and providers, cares deeply about data quality, and can build data pipelines “now” and build a team over time. As the arbiter of “truth” within Cricket, all cross-functional C-suite executives will be downstream stakeholders of your work including Cricket’s sales, engineering, product, finance, and medical leaders.

Machine Learning Engineer

PathAI
Greater Boston Area
1 week ago
+21
You will have the opportunity to work in a company culture that puts employees first, is relaxed but focused and hard-working. Every PathAI employee is a contributor to our mission to pioneer better patient care by providing the best, most innovative deep learning tools to biotech, pathologists, clinicians and healthcare organizations. You will work alongside leading innovators in the field of deep learning and medicine, and play a critical role in algorithm development.

Administrative Assistant

PathAI
Greater Boston Area
1 week ago
+21
Manage calendars and prioritize meetings and calls for leadership team. Manage travel itineraries. Assist with scheduling office meetings and events (board meetings, all-team meetings etc.). Assist in executive team expense reporting. Assist in preparing internal and external corporate documents. Support operations team with additional duties as assigned. Support recruiting processes and scheduling, providing lunch, and ensuring a smooth candidate experience. Cover front desk duties as needed. Perform general administrative tasks including mailings, emailing, scanning, filing, printing, preparing and sharing presentation materials. Serve as main point of contact for employees including meeting room logistics. Assist in keeping shared spaces neat.

Web Analytics Developer

ASICS Digital
Greater Boston Area
1 week ago
+44
Work with different(marketing, analytics, development) teams across the organization and tackle pixel/tag implementation requests in an efficient way within a tag manager (TealiumIQ). Use browser web debugging tools to perform tag validation and QA. Perform Tagging audits/data integrity checks on a regular basis to have better control over the tags deployed across the sites. Document and maintain a copy of tagging requests from the different teams. Use mobile proxy tools like Charles/Fiddler to validate analytics tagging across mobile applications and mobile web tagging. Collaborate with different vendors(marketing, social media, affiliates, etc.) to understand different analytics implementation techniques and suggest implementation best practices based on well defined organization standards.

Director of Operations, Client Success

Panorama Education
Greater Boston Area
1 week ago
+47
Our ideal candidate is obsessed with creating an unparalleled client experience and delivering value to customers -- you understand that the foundation of Panorama’s long-term success is our clients and the impact we enable them to achieve. We’re looking for a proven strategic thinker, project manager, and culture builder -- you love creating, communicating, and iterating thoughtful processes to empower and scale high-performing teams. The Director of Operations will report to the VP of Client Success and sit on the Client Success Leadership Team. The CS team is currently 60 people across Account Management, Services, Support, and Teaching & Learning, and we expect continued team growth in the coming years. This role is responsible for building out the Client Success Operations team and initially managing 1-2 direct reports. This role is based in Boston.

Staff/Principal Software Engineer -- Data Team

Ellevation Education
Greater Boston Area
1 week ago
+43
As a data engineer at Ellevation, you play a key role in rebuilding our data ingestion pipeline to increase its throughput, scalability and observability. This is part of a broader makeover of our tech stack, to enable us to build new products and expand into additional markets. You will help drive the concept-to-implementation development process. You help shape our engineering practices and standards by building high quality software. You research and evaluate new technologies and figure out how, when, and where they will apply to our engineering roadmap.

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