Boston Tech Jobs and Startup Jobs

169

Product Support Engineer

Attivio
Cambridge
1 hour ago
+26
Attivio is looking to hire a Technical Support Engineer. In this role, you will work directly with our Fortune 500 customers and partners to solve complex technical issues with Attivio’s Big Data and search products. This position involves exposure to enterprise-level applications, complex distributed systems and Java troubleshooting. Our ideal candidate will have a software support background interfacing with customers and a drive to work at the code level. The incumbent in this role will be expected to participate in a low-volume monthly on-call rotation.

Data Visualization Engineer

DataRobot
Greater Boston Area
3 hours ago
The job requires the ability to rapidly prototype new features, demonstrate them to various stakeholders (data scientists, product managers, corporate management) and peers, accept feedback and iterate on implementation as necessary. The ideal candidate should have several years of industry experience in multiple modern javascript frameworks, write quality code, participate in design/development discussions, and the ability to quickly integrate mock-ups into the working application.

Senior Data Engineer

Senior Machine Learning Engineer

IT Operations/DevOps Engineer

Machine Learning Engineer

Database Engineer, CloudOps

Developer Advocate, AI API

Senior Data Engineer, Engineering Productivity

Executive Assistant

Deep Learning Engineer, Core Modeling

Linux Build Engineer, Code & Architecture

Senior Manager, GTM Strategy and Business Optimization

Manufacturing General Manager

Telecommunications General Manager

Transportation General Manager

Life Sciences General Manager

Network Engineer

Data Engineering Experience Manager

Load 10 more jobs18 jobs at DataRobot

Technical Director – Customer Success

Abacus Insights
Greater Boston Area
4 hours ago
+26
Serve as the primary point of contact post implementation. Assume overall customer adoption responsibility and critical issue management role. Resolve customer issues in a hands-on manner, including triaging, troubleshooting, escalating, and/or providing resolution to technical support tickets, and achieving key business objectives (SLAs, KPIs, etc.). Monitor customer adoption and product utilization, proactively understand exactly how customers are using the platform to drive their use cases and adoption. Advocate customer needs/issues cross-departmentally. Align so seamlessly with client services, product and engineering that we can barely tell what team you’re actually on. Attract, hire and retain a high-performing team, including serving as a manager, mentor, knowledge resource, and escalation point. Focus on automation and scaling of Customer Success functions.

Information Technology Manager

MineralTree
Cambridge
4 hours ago
+23
We are looking for a hands-on IT Manager to keep our organization running smoothly. Comfort with systems, networks, business applications is a must. Additionally, MineralTree handles payments so a security mindset and a attention to detail are a must!

Standards & Compliance Manager

Peapod Digital Labs
Greater Boston Area
7 hours ago
+17
The primary responsibility of the Standards & Compliance Manager is to participate in all strategy programs and run the team that will design, develop, launch and support all auditing, standards tracking, and regulatory compliance needs within the business.  Responsible for collaborating with the leadership team in the development of and implementation of internal compliance needs to ensure external results are excellent.  You will manage the team of (2) Process and Standards associates and (1) Compliance associate, directing them with priorities to ensure company standards are documents and clear and concise for all to understand

Enterprise Support Specialist - Weekend Shift

Grubhub
Greater Boston Area
12 hours ago
+29
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Support believes in learning, growing, and promoting internally: as agents complete projects assigned to them, achieve high customer satisfaction and quality assurance scores on their tickets, knock volume expectations out of the park, and more, they'll earn badges. Earning badges unlocks access to promotions and a variety of growth path opportunities, including leadership, technical escalation, or specific subject matter expertise. As in life, so it is with support: choose your own adventure!

Enterprise Support Specialist - Daytime Shift (Bilingual)

Enterprise Support Specialist - Night Shift

Data Engineer

Enterprise Support Specialist - Weekend Shift (Bilingual)

Enterprise Support Specialist - Daytime

IT Service Desk, Team Lead

Enterprise Merchant Specialist

Load 4 more jobs8 jobs at Grubhub

Director of Customer Success

Upserve
Greater Boston Area
12 hours ago
+25
ABOUT THE ROLE The Director of Customer Success is responsible for increasing the engagement and use of the Upserve platform, as well as retention of our customer revenue. This includes proactively engaging with customers to educate them on how to best get value from Upserve services, ensuring customer issues are escalated and resolved appropriately, as well as recommending additional products or tiers of service that will provide maximum value

Executive Liasion

MassMutual
Greater Boston Area
13 hours ago
+13
This is a multi-faceted role in which the Executive Liaison will take initiative and operate in an autonomous way; utilizing a proactive approach to anticipate and fulfill the local administrative needs of the Head of Marketing and Brand and some support for the Senior Leadership Team and organization. The Executive Liaison will be involved in coordinating, planning, reporting and communicating. The Executive Liaison will manage and maintain calendar activity, coordinate travel, handle incoming telephone calls and emails and respond to information requests. This will include coordinating meetings and conferences with both internal and external sources, compiling information from various sources for routine inquiries and reports, analyzing data and preparing regularly scheduled reports. The Executive Liaison will provide backup support to other administrative support professionals as well and will anticipate and proactively help manage the daily/weekly activities and needs of the Head of Marketing and Brand. This person is confident in his/her approach and proactive in delivering on objectives, understanding the key relationships, priorities, and deliverables for the Head of Marketing and Brand’s daily calendar. Must be a self-starter and a strong relationship builder across the MassMutual organization as well as among key external partners , which will be critical to managing the needs of the organization. 

Head of Finance Data Engineering

Senior Executive Assistant - Business Group Support

BI Software Developer

Head of Strategic and Competitive Risk

Data Modeler (Analytical Systems)

Data Architect

Sr. Data Engineer

Load 4 more jobs8 jobs at MassMutual

Senior Data Engineer

ASICS Digital
Greater Boston Area
13 hours ago
+32
The Data Engineer will help build, run and improve the current data engineering platform while contributing to the design and rollout of the next platform iteration. You’ll be working cross-functionally with several teams including Analytics, Product, Marketing and eCommerce. Your key focuses will be building up our data warehousing infrastructure and providing best practices for data engineering.

Director of Network Strategy & Development

Catalant Technologies
Greater Boston Area
13 hours ago
+25
Catalant is looking for a Director of Network Strategy & Development to lead the strategy and execution for building out our network of consultants and firms to serve our evolving customer needs. In this role, you will manage the Network Development team, composed of Network Development Analysts, Associates and Managers. The Network Development team is responsible for supporting our technology in matching the right talent to all projects posted to our external marketplace. This includes inviting experts to bid on open opportunities, evaluating expert profiles and bids, and recruiting individuals for live project needs. You will be responsible for ensuring the team is efficiently meeting customer needs by improving deal conversion rate and speed to close and driving forward our long term vision for network expansion. You must be willing to help the Network Development team structure their processes and further define measurement and success in this role. You will also be expected to mentor your team on creating successful, productive relationships internally with all partners involved in our sales cycle. As a leader on the Marketplace Strategy team, you will work closely with Sales Leaders and cross functional teams to ensure we’re best positioned to execute on the strategic needs of our customers. This is an exciting opportunity to shape and run a core go-to-market function for the Catalant business.

Onboarding Specialist (Boston)

Klaviyo
Greater Boston Area
13 hours ago
+42
Onboarding Experts at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers in their first 90 days setting up Klaviyo with the highest level of quality in both product knowledge and communication skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Expert who is passionate about providing the best onboarding experience and support to customers who are scaling their businesses with Klaviyo.

Director of Support

Machine Learning Engineer

Customer Support, Manager

Manager, Customer Success (Boston)

Manager of Customer Operations

Data Engineer

Product Expert - Full-time/Flex (Boston)

Load 4 more jobs8 jobs at Klaviyo

IT Operations and Project Manager

BHE
Greater Boston Area
14 hours ago
+21
Assists in defining project scope and objectives and ensuring technical feasibility. Ensures that all IT projects are delivered on-time, within scope, and within budget. Ongoing oversight/management of HITRUST routine activities, ensuring compliance. Manages and maintains compliant and effective QMS processes and documentation. Engages with and communicates effectively and efficiently with team members. Establishes and maintains relationships with third parties/vendors.

Client Success Manager, Districts & Schools

Panorama Education
Greater Boston Area
14 hours ago
+40
We're looking for a Client Success Manager to join our growing team and support a portfolio of 50-70 school and district clients with best-in-class service. As a Client Success Manager, you will be a Panorama product expert, supporting clients from onboarding through ongoing use. In addition to using Panorama products, you’ll make considerable use of Excel.

Manager, Office of the CEO

Indigo
Greater Boston Area
14 hours ago
+21
Manager, Office of the CEO Indigo improves grower profitability, environmental sustainability, and consumer health through the use of natural microbiology and digital technologies. Utilizing beneficial plant microbes and agronomic insights, Indigo works with growers to sustainably produce high quality harvests. The company then connects growers and buyers directly to bring these harvests to market. Working across the supply chain, Indigo is

Sr. Manager, Quality Management System

Senior Software Engineer, Data Platform

Lab & Facilities Operations Tech (Media/Glassware) (Temp)

Lab & Facilities Operations Tech (TEMP)

Director, Corporate Development

Senior Software Engineer, Data Science Platform

Senior Backend Engineer, Machine Data Factory

Field Data Solutions Market Strategy Manager

IT Support Specialist

Director, Systems Innovation

Terraton Challenge Director

Associate Manager, GeoInnovation

Senior IT Manager, E-Commerce

General Manager, Carbon Consumer Platform

Manager, Systems Innovation

Remote Sensing Data Engineer

Load 10 more jobs17 jobs at Indigo

Engineering Tech Lead

Tamr
Greater Boston Area
14 hours ago
+33
We are seeking an outstanding engineering tech lead interested in building products that solve customer problems, ranging from back-end data processing and machine learning, to front end presentation and dashboarding. This is an opportunity to build enterprise software that solves the most time-consuming, manually intensive problem in data science: enriching, curating, and preparing data. Working with very strong colleagues, you will lead a team and help design and implement creative solutions to problems in microservice applications, data pipelining, distributed computing, large-scale computing, interactive-response-time processing, and system architecture.

Data Engineer

BHE
Greater Boston Area
14 hours ago
+21
Build new features to improve our analytics platform. Contribute to the design of new functionality. Assist customer support team with analytics and software inquiries. Run ETL scripts and perform quality control tasks. Configure our software platform to use data sets and ensure ETL instructions and documentation are up-to-date. Become an expert in the structure and contents of each data source we work with.

Senior Lead Software Engineer, Data Science

DraftKings
Greater Boston Area
14 hours ago
+27
Take ownership of design, development, deployment, and operations of data science infrastructure. You will research and develop advanced models that uncover insights from raw data and integrate those algorithms into our platform. Collaborate with business leads across the company to plan and execute valuable data science projects. Lead your team in design sessions and ensure your team delivers high quality work that aligns with DraftKings engineering strategy.

Senior Data Engineer

Support Engineer, Data Platform

Lead Data Engineer, Finance and Regulatory

Executive Assistant

Director, Gaming Relations

Senior MySQL Database Engineer

Load 3 more jobs7 jobs at DraftKings

Machine Learning Engineer

PathAI
Greater Boston Area
14 hours ago
+21
We're looking for experienced machine learning engineers to join our team and help solve some of these challenges. If you're the right candidate, your day-to-day will involve: Understanding PathAI’s products and services and introducing technology innovations with respect to functionality, performance, reliability, and scalability. Designing, developing and maintaining the machine learning infrastructure that powers PathAI Performing research and development of machine learning algorithms to expand product capabilities Participating in building new experiences, improve existing products, ensure quality assurance test designs and contributing to test systems architecture discussions

Technical Support Analyst

CrunchTime!
Greater Boston Area
14 hours ago
+25
We're looking for highly motivated Technical Support Analysts (Tier 3) with experience solving complex technical software problems in enterprise systems. The Technical Support Analyst is responsible for troubleshooting issues escalated from Tier 1 & 2 Support and is able to perform data analysis (Oracle SQL and PL/SQL) and debugging (Java stack) to identify the root cause of technical issues for the CrunchTime! Application Suite. An ideal candidate is a self-starter, possesses exceptional analytical and problem-solving skills, and is able to work independently as well as collaborate with cross-departmental teams.

Director of Data Reliability Engineering

Everbridge
Greater Boston Area
20 hours ago
+42
As the Director of the Everbridge Database Reliability Engineering team, you are responsible for ensuring overall service quality and availability of Everbridge's data solutions. The technology platforms that we support automate the international delivery of critical information to help keep people safe and businesses running. We are a 24x7x365 distributed team that can do our job anytime, anywhere on the planet with an Internet connection. Our holistic understanding of various technologies allows us to effectively maintain a heterogeneous blend of worldwide public and private cloud services where lives and livelihoods are at stake in the event of failures. We are dedicated, passionate people who are committed to internal/external customer service and doing the right thing.

SVP Corporate Development

Senior NOC Engineer

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