Boston Tech Jobs and Startup Jobs

49

Customer Success Project Manager

Acquia
Greater Boston Area
16 hours ago
+35
Works with an ambitious team of project and program managers to organize all customer-facing change management for a global open-source platform that appeals to developers and Fortune 500 companies alike. Provides hands-on cross-functional project management for: ongoing migrations across a global platform and SaaS+ product line. customer-impacting security vulnerability remediation. Drafts customer-facing and internal team enablement with feedback from stakeholders. Creates and refines process and procedure documentation for all projects. This includes: project plans, knowledge base articles, communications drafts, talking points presentations for teams, Support response macros, and other communications as needed. Provides data analysis of customer base to determine best approaches to migration and product release efforts. Assists with ticket monitoring of notification queue to provide timely customer responses for large projects.

Technical Project Manager

Technical Partners Manager

Technology and OEM Alliances Manager

Sales Enablement Program Specialist

Load 1 more jobs5 jobs at Acquia

Channel Program Manager

The Predictive Index
Greater Boston Area
1 day ago
+21
We are seeking an energetic, hard-working Program Manager of Channel Sales that will strive to ensure rapid success of Certified Partners in the PI Network. The Program Manager is to conceive, organize, promote and implement effective programmatic initiatives. The ideal candidate will be someone that has previous experience in program management, project management or working with a complex channel from an operational perspective.

Remote Implementation Engineer - Mandarin Speaking

Toast
Greater Boston Area
1 day ago
+50
Support and cultivate a positive experience for the customer through the entire project process from implementation and installation to go-live remotely via phone and email. Lead intro calls with customers to outline process and reiterate/set/review expectations. Manage and track day-to-day logistics using internal tools including Salesforce and Google Drive, continuously moving toward project milestones. Keep customers on track with timelines of necessary tasks, status updates and meetings. Guide customers through the remote installation process of Toast POS systems remotely, including hardware and network installation and set-up. Maintain timely and complete documentation of all daily and project work, using standard methods and procedures. Perform troubleshooting and analysis of POS and associated backend systems.

Senior Data Engineer, Business Intelligence

Sales Enablement Manager

Director of Project Delivery

Data Analyst, Commissions

Creative Project Manager

Senior Program Manager, Ecommerce

Product Manager, New Product Area

Employee Cloud Insights Analyst

Load 5 more jobs9 jobs at Toast

Business Process Analyst

Rapid7
Greater Boston Area
1 day ago
+24
Building a business architecture: Create and maintain the business architecture knowledge base and connecting it to domains outside of business architecture (e.g. customer journeys, system applications). Translating strategy to business capabilities: Evaluate a variety of business scenarios to assess areas for improvement and changes necessary to carry out strategy or reshape the business. Managing the practice: Formalize and maintain a governance structure by creating and maintaining a set of tools, templates, training.

Order Management Specialist

ISV Partner Manager

Growth Development & Programs Manager

Senior Program Manager

Manager Strategic Alliances

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Engagement Manager

VMware Carbon Black
Waltham
2 days ago
+59
The Engagement Manager leads the project team to ensure successful customer implementations of VMware Carbon Black’s solutions. The implementations include organizational and operational work streams along with the technology deployment.  The Engagement Manager also provides input and maintains project management documentation as it relates to project delivery. The implementation effort includes oversight of organizational and operational work streams and the technology deployment.  The Engagement Manager provides input and maintains project management documentation.   The Engagement Manager is comfortable living in the customer’s realm as well as building a partnership with cross-functional groups throughout VMware Carbon Black.   Having a strong drive to help customers achieve their goals and maintaining a positive attitude are essential to success in this role.  The ideal candidate possesses a strong understanding of the service-oriented nature of this position and knowledge of information security technologies and related best practices in their use. The Engagement Manager may be responsible for supporting internal projects to progress the project management discipline within VMware Carbon Black.  These may include support for developing an internal project management methodology, templates and tools as well as mentoring and training other VMware Carbon Black consultants. Strong candidates will have a full understanding of the service-oriented nature of the position and solid knowledge of cyber-security and information technology in general.   

Associate Project Manager, Creative Operations

DraftKings
Greater Boston Area
2 days ago
+46
We’re growing rapidly and are searching for an Associate Project Manager to join the Creative Operations team with a focus on Daily Fantasy Sports. When you join us, you will work closely with Creative Operations leads and collaborate with cross-functional stakeholders to plan, track, manage and drive all steps in the project lifecycle. We’re looking for someone who is organized, self-motivated, and great in a fast-paced, ever-changing environment. Sound like you? Join Us.

Senior Analyst, Content Marketing

Compliance Coordinator

Supplier Industrialization Engineer

Formlabs
Somerville
2 days ago
+16
A Supplier Industrialization Engineer is responsible for critical component development and qualification activities at suppliers. Your goal is delivering on time deliveries of quality component parts into Formlabs’ production environment. If you are someone who thrives on driving products to completion we want you as a Supplier Industrialization Engineer.

Global Sourcing Engineer

Logistics Program Manager

Enterprise Business Applications - Power BI Develo…

Dynatrace
Waltham
3 days ago
+28
Power BI Developer – Enterprise Business Applications reporting to Principal BI Solutions Architect will work in partnership with cross organization business operations and other digital technology teams to understand their requirements, challenges and pain points and architect and design high quality information intelligence.

Program Associate

Catalant Technologies
Greater Boston Area
3 days ago
+33
On the Catalant Customer Success & Services team, we’re constantly thinking about how we can generate value for our enterprise customers through Catalant’s software and programs. Playing a key role on multiple customer-focused delivery teams (which typically include a Program Director, an Enterprise Program Manager, a Program Associate and a Customer Engagement Manager), the Program Associate is specifically responsible for driving technical implementation. Program Associates work with customers to understand their business and technical requirements and then partner with Catalant’s Product and Engineering teams to design, configure and deploy the platform in a way that supports maximum value realization for the customer. Beyond technical implementation, Program Associates also provide general support to the Enterprise Program Manager and Customer Engagement Managers to ensure the successful execution of all other workstreams. 

Implementation Lead

Panorama Education
Greater Boston Area
3 days ago
+47
We’re looking for an Implementation Lead to join our growing Districts & Schools team. This person will manage complex, technical implementation and integration for our clients using Panorama Student Success, our SaaS platform. They will collaborate primarily with Client Success Managers and our engineering team to become a technical expert in Panorama’s products, using this knowledge to improve internal processes and execute client projects on time and error-free. This person should thrive in fast-paced, novel, and high-complexity situations. They are extremely detail-oriented, hyper-organized and comfortable with ambiguity. Our clients are sophisticated users of data and operate as they educate thousands of children, so an Implementation Lead should approach their work with a focus on students and empathy for the communities we serve.

Business Operations Analyst

Markforged
Watertown
4 days ago
+34
This role will provide functional support within the Business Operations team, working primarily with the Sage ERP platform and supporting stakeholders in a Supply Chain business function. Major activities include collaborating with business partners to identify and prioritize areas for opportunity, gathering, analyzing and refining requirements, determining options for solution design, delivering enhancements, and contributing to technology-driven projects and initiatives.This is a unique opportunity to work in a highly agile environment and to gain experience across multiple functions of a global Supply Chain.

Sr. Technical Partner Manager

Dynatrace
Waltham
5 days ago
+28
Support market research and shape strategic technology partner roadmaps with the hottest and newest technology companies. Effectively establish, manage and grow the day-to-day business relationships with key strategic technology partners like IBM / Red Hat and Microsoft. Drive the development of business partnerships from the first contact to a success business. Foster existing relationships and develop them to win-win partner agreements. Work closely with the worldwide Dynatrace sales, development and marketing teams.

Senior Agile Coach

SmartBear
Somerville
1 week ago
+42
The Senior Agile Coach will work collaboratively with a strong team of engineers, designers, product managers and senior executives. They will deliver tangible solutions using lean principles, iterative agile development, multi-functional teams and lightweight development concepts. We are looking for someone who is capable of team coaching, individual coaching, mentoring and facilitating. 

Principal Analyst, Business Analysis

Skillsoft
Greater Boston Area
1 week ago
+27
Exploit the value of enterprise information and gather insights about how our businesses are performing, and how they can improve - identify opportunities for further growth. Lead monitoring and analysis for various our Sumtotal product line. Partner with functional leads to tease out the 'so what' from the data, and help frame the 'what do we do from here' storylines with a focus toward business strategy and results. Identify growth opportunities, evaluate their potential impacts, and assess the level of effort needed to implement each initiative in order to maximize Skillsoft's ROI. Uncover deep insights about learner and customer org engagement and collaborate with product, customer success and marketing to increase the engagement points for our users. Analyze retention, and its main drivers – develop strategies to increase retention and upgrades across the various customer and GTM segments. Financial modeling and forecasting – understand drivers of revenue and order intakes, LTV and CAC for learners and clients, and leverage those insights to extend the LTVs and lower the CACs.

Project Manager

Examity
Newton
1 week ago
+11
Examity, the world leader in online test integrity and the fastest-growing Edtech company in the United States, is looking for a Project Manager to join the growing team in our Newton, MA location. Position Overview The Project Manager is responsible for providing overall direction, coordination, execution and completion of specific projects, ensuring consistency with Examity strategy and goals. Responsibilities include consulting and managing

Sr. Analyst, Business & Pricing Strategy

ProfitWell
Greater Boston Area
1 week ago
+33
Use your analytical ability and creativity to be the primary force behind devising strategic recommendations for our clients; these will include go-to-market, monetization optimization, and product development recommendations. Analyze data from disparate sources, including data wrangling and in-depth analysis. Along with the Strategist, present your data-driven recommendations to all levels of a client organization (middle management up to C-suite). Drive project execution, including clearly and concisely communicating with internal and external key stakeholders about project statuses. Serve as a product owner, taking initiative to drive improvements from the front line, including streamlining processes, building out new analytics capabilities, improving visualizations, creating better storytelling, and everything else that could feasibly make our pricing offering better.

Onboarding Specialist (West Coast)

Klaviyo
Greater Boston Area
1 week ago
+44
As an Onboarding Specialist, you will be the first point of contact with new Klaviyo customers, guiding them through their first 30-45 days of setup with the Klaviyo product and the first customer experiences they want to build. Our customers vary in size and experience, so we are looking for individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software. 

Program Manager, Delivery

Kyruus
Greater Boston Area
1 week ago
+36
You’ll contribute to the Kyruus vision and mission by leading projects within the Program Management Department with a specific focus on driving efficiency and excellence throughout our Delivery teams and processes. You will own general operations and process improvement throughout to connect the work of our delivery team directly to our company initiatives, corporate and team scorecard goals, and/or business development opportunities. In addition, you will develop specific areas of expertise to help the Program Management Department develop frameworks, perspectives, tools, processes, and analytics. 

Open Source Developer Community Coordinator

InterSystems
Cambridge
1 week ago
+31
As the Open Source Community Mananger, your mission is to educate and engage early adopters and the broader open source developer community around the InterSystems IRIS data platform and back it up with practical examples. That means doing whatever it takes to bring them into our developer community of developers and keep them actively and happily building within it while learning from their experiences. This is a role that will allow you to contribute to building real software and also take a public-facing role representing the platform to developer communities. It is part marketing, part engineering and part community building with a healthy sprinkle of education and public relations.

Business Intelligence Analyst

The Predictive Index
Greater Boston Area
1 week ago
+21
Generate dashboards and cards within Domo that track metrics across all levels of the organization. Partner with functional leaders to understand their business needs and the data sets required to support them. Integrate with their teams to establish strong professional relationships. Utilize Domo to create data sets that aggregate data from different sources with the goal of creating a full picture of the health and engagement of our client base. Examine existing processes and make recommendations to better enhance PI’s data structure, hygiene, and health across multiple systems. Create a unified and integrated view of our organization’s data that is aligned with our objectives and goals. Define and evolve cohort classification and assess how well lead generation, sales, product releases, onboarding programs, and other initiatives are impacting cohorts over time.

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