Director, Talent Development & Learning (Corpo…
Greater Boston Area
1 day ago
The Director of Learning and Development for our Customer Care centers is responsible for ensuring that our Associates are confident, capable and well-supported as they work with customers. Specifically, they are responsible for building a world class training and development capability for our new and existing Associates that ensures they have the context, skills and information they need to perform at their best with every customer, every day. Additionally, The Director, Talent Development and Learning is responsible for building a world class training and development capability for Agero Customer Care associates, managers and leaders so that they have the skills and knowledge to maximize their performance.