Boston Tech Jobs and Startup Jobs

86

SRC Engineer II

Nuance
Greater Boston Area
2 hours ago
+41
In this role you will spend a majority supporting and being a central point of contact in the SRC with a line of business through phone based, direct contact support, as well as through ticketing systems.  You will be supporting the products and customers directly. You will also spend a portion of each day working with other team members on a variety of tasks from monitoring, incident management, completing capacity and deployment based service planning, defining monthly and weekly activities like patch & vulnerability management, and playing a pivotal role in our major incident response team should an incident impact the availability or reliability of one of the Enterprise products..  Because of this breadth, the Site Reliability engineer maintains a unique position to see the entire division and interact across all teams.

Support Engineer

Acquia
Greater Boston Area
4 hours ago
+20
We need smart, focused and determined individuals who have a proven ability to listen, read between the lines, and diagnose and solve problems efficiently. You get to advise Acquia customers on how to get the most from Acquia products and guide them through issues from site launches to "there's a module for that" scenarios. You’ll be part of a close-knit, tenured team of professionals helping customers all over the globe overcome obstacles and resolve issues related to their websites. It’ll be important to develop and maintain excellent customer relationships, work with Acquia’s team of top Drupalists to consult or resolve issues, and contribute to making Acquia and Drupal even more awesome. Maybe even inspire a little crazy!

Director, Licensing

DraftKings
Greater Boston Area
4 hours ago
+32
Drive the licensing process across all products both domestically and internationally. Manage process for obtaining, renewing, and tracking state licensing for Daily Fantasy Sports and future related products. Research licensing requirements based on business needs and objectives. Work with Licensing Specialist to complete business license applications and gather required supporting documents and signatures. Communicate effectively with Executives, Government Relations, Legal and Compliance concerning licensing matters. Properly handle very sensitive personal information of key executives. Maintain established file and tracking systems.

Senior Business Data Analyst

Executive Assistant

Senior Business Data Analyst, Reinvestments

Desktop Support Technician

Senior Analyst, Content Marketing

Senior Analyst, Content Marketing

Internal Controls Manager, Technology

Operations Support Engineer

Load 5 more jobs9 jobs at DraftKings

Renewals Manager

LogicManager
Greater Boston Area
16 hours ago
+21
LogicManager is looking for a customer-centric Renewal Manager to help manage our fast-growing customer base. This role is responsible for overseeing all assigned contract renewals and small upgrades and would work directly with customers and internal team members to ensure timely and accurate execution. Once successful, this role has a lot of options for career advancement internally, such as Advisory, Customer Advocacy, or even on the Finance Team. 

Head of Internal Sustainability

Indigo
Greater Boston Area
16 hours ago
+21
The role of the Head of Internal Sustainability will be responsible for driving the strategy and execution of Indigo’s internal/corporate sustainability efforts. The most urgent initial focus will be around understanding Indigo’s carbon footprint and creating a plan to move Indigo to being carbon positive. Beyond that project, this person will also be responsible for creating a broader sustainability strategy and building the culture within Indigo to focus collectively on sustainability for decisions both at the corporate level and so that every employee at Indigo understands our values and mission around sustainability and how that affects our business and cultural decisions.

Head of Grain Quality

Carbon Business Intelligence Analyst

Manager, GeoInnovation

Head of Marketplace, Canada

Associate Manager, Geoinnovation FDS

Associate Manager, GeoInnovation

Sustainability Manager, Facilities

Director, Carbon Strategy

Business Intelligence Analyst

Junior Hedging Specialist

Sr. Manager – IT Architecture & Integration

Senior Oracle Business Analyst - Order-to-Cash

Salesforce Business Analyst

Manager, Systems Innovation

General Manager, Carbon Consumer Platform

Director, Systems Innovation

Director of Global Strategy, Microbial Innovation

Director, Global Real Estate and Facilities

Associate Manager, Future of Work

Load 10 more jobs20 jobs at Indigo

Sr. Support Business Analyst

Toast
Greater Boston Area
16 hours ago
+50
Support leadership team. This role will play an integral part in the CS operations function focusing on operational reporting, financial modeling and forecasting, management reporting, financial analytics and business improvement initiatives. The right candidate for this role will demonstrate strong collaboration skills, financial aptitude, excellent business intuition, and the capability to work at multiple levels, while still focusing on the day-to-day operational details. We are looking for a highly motivated, energetic candidate who will care about our customer’s success and have fun doing it!

IT Help Desk Analyst

Bilingual Restaurant Success Manager - Inside

Sr. Restaurant Success Analyst

NetSuite Administrator

Chief of Staff Supporting CBO/CFO

Sr Manager, Strategic Operations

Senior Director, Operational Excellence

Systems Solutions Architect

Customer Configuration Analyst - Boston, MA

Travel Manager

Business Systems Manager

Sales Enablement Manager, Systems and Tools

IT Infrastructure Manager

Lead Executive Assistant

Director, Enterprise Systems Architect

Director of Business Systems

ServiceNow Administrator

Director, Corporate Development & Strategy

Director of Restaurant Success

Regional Manager, Restaurant Success (Inside)

Sr. Business Analyst

Senior Director Enablement CS

Data Insights Analyst, GTM Strategy & Operations

Load 10 more jobs24 jobs at Toast

Business Analyst

The Predictive Index
Greater Boston Area
3 days ago
+21
Generate dashboards and cards within Domo that track metrics across all levels of the organization. Partner with functional leaders to understand their business needs and the data sets required to support them. Integrate with their teams to establish strong professional relationships. Utilize Domo to create data sets that aggregate data from different sources with the goal of creating a full picture of the health and engagement of our client base. Examine existing processes and make recommendations to better enhance PI’s data structure, hygiene, and health across multiple systems. Create a unified and integrated view of our organization’s data that is aligned with our objectives and goals. Define and evolve cohort classification and assess how well lead generation, sales, product releases, onboarding programs, and other initiatives are impacting cohorts over time.

3D Print Farm Supervisor

Formlabs
Somerville
3 days ago
+16
A natural tinkerer, you continuously take pride in your craftsmanship. Always have an eagle eye on the details – no bad print or sticky part would get past you. Excited to see and drive the entire print production process from start to finish (printing, washing, cleaning, packing, shipping parts, and more!). Very focused and can operate efficiently with minimal supervision. Can smoothly navigate competing priorities, tight deadlines, and last minute projects. A friendly communicator who can interface with all teams to get things done. Can streamline our production process and meet weekly quotas.

Bilingual Customer Support Specialist

Customer Support Specialist

Americas Logistics Lead

Special Events Manager

NetSuite Administrator

Dental Technical Support Specialist

Customer Care

Director of Real Estate & Facilities

Director of Strategic Initiatives

Load 6 more jobs10 jobs at Formlabs

Customer Success Manager

LogRocket
Greater Boston Area
3 days ago
+23
Get in on the ground floor at one of Boston's top, fast-paced startup, while solving a huge challenge for product managers and developers- understanding customer experience. We're looking for a super-motivated individual to be one of the first Customer Success Managers at LogRocket. We have a product that customers are already raving about; you will play a key role in building the processes that leads to successful long-term relationships with our customers. 

Corporate Development Manager

The Predictive Index
Greater Boston Area
3 days ago
+21
The Corporate Development Manager will utilize their expertise in strategic planning and relationship development to further the goals of PI and the corporate development team.This position offers an excellent opportunity for cross-functional work with internal stakeholders to assess and develop a strategy that directly impacts the growth of PI and our products. 

Senior Systems Engineer - VMS

Vestmark, Inc.
Greater Boston Area
3 days ago
+40
We are looking to add a senior member to the Vestmark Managed Services team. You will be a key player on the team, and will provide thought leadership while working alongside your dedicated teammates. We are looking for someone with experience in production data centers, someone that understands the critical nature of that business, and with a high level of attention to detail to help us keep our services running smoothly and constantly improving. The team is made up of level-headed, well-organized, and smart individuals that enjoy working together, and enjoy the constant flow of new challenges.

Business Systems Manager

Catalant Technologies
Greater Boston Area
3 days ago
+25
As our Business Systems Manager, you will be the technical owner and architect of Catalant’s enterprise business systems. You will report to the Director of Operations and work closely with sales, finance, and marketing leadership to execute on cross functional objectives. You will research, develop, and implement best practices across all systems to promote efficient day-to-day operations and to provide superior data for decision making. 

Clinical Operations Director

Kyruus
Greater Boston Area
3 days ago
+36
You will work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll create a framework for strategically prioritizing legacy and implementation customers for clinical engagement meetings and activities. You’ll coordinate meetings across the customer base for the clinical team to efficiently utilize time to meet with customers. You’ll develop Clinical Dashboard in Salesforce to transparently capture impact, and communicate value and ROI. You’ll maintain Clinical Services shared drive in Google docs, together with the clinical services team creating collateral and continually updated clinical team slide decks.

Field Event Manager

Klaviyo
Greater Boston Area
3 days ago
+44
The Field Event Marketing Manager will play a critical role in the development and execution of industry tradeshows and conferences, targeted field events, speaking engagements, and roadshows for the Klaviyo Marketing Team. You’ll interact directly with vendors, as well as members of the Klaviyo marketing team who are participating in events. 

L&D Specialist, Customer Support

L&D Specialist, Customer Success

Product Expert

Onboarding Specialist (Boston)

Director of Security Operations

Manager of Customer Operations

Director of Support

Customer Support, Manager

Security Risk and Compliance Manager

Manager, Customer Success (Boston)

Manager of Customer Success - Onboarding (Boston)

Growth Success Manager

Load 9 more jobs13 jobs at Klaviyo

Network Security Engineer

Bullhorn
Greater Boston Area
4 days ago
+52
As a Senior Security Engineer at Bullhorn, you will be a key technical contributor to the cyber security program that will protect the business from external and internal threats. You will lead projects to implement new security tools, respond to security threats and/or incidents as well as overseeing the lifecycle of both network and application vulnerabilities. You will have time split between operational work to keep the established security responsibilities running smoothly and project-based work to help increase the security posture of the organization.

Systems Administrator II

Bullhorn
Greater Boston Area
4 days ago
+52
Design, build, implement, and manage products and solutions for Bullhorn’s production environment. Monitor and maintain all production system equipment and services. Participate in the planning and coordination of new product deployment and enhancement projects, ensuring preparedness in servicing the product. Develop system analysis and reporting tools and tools for task automation. Document technical environments, processes and procedures, testing plans, project plans. Provide direct support to Software Development, Quality Engineering, Customer Support, Professional Services and third party vendors as needed to resolve production problems.

Technical Operations Supervisor

Bullhorn
Greater Boston Area
4 days ago
+52
As Bullhorn’s Technical Operations Supervisor (Internally known as Tier III Support Engineering Supervisor), you will be responsible for a team that serves as the highest point of escalation for our clients in resolving the most complex technical and application-related inquiries. You will function as the leader of a crossroads group between various internal teams (engineering, development, support, professional services, sales engineering), ensuring that issues are solved efficiently and to the satisfaction of our customers. You will also be responsible for public communication around product maintenance, and application-impacting events.

Client Services Manager

Interactions
Greater Boston Area
4 days ago
+23
Act as primary application contact for client and establish strong partnership with stakeholders within client organization. Ensure that client application issues are dealt with an efficient manner; inform management staff of any problems that may arise. Manage adherence to client and internal application business case metrics and profitability. Manage intake of client requests related to application revisions, extensions, and improvements. Develop and drive client application roadmap for continuous improvement, as well as short & long-range application enhancements. Facilitate continuous improvement activities for clients including regular call reviews, data coordination, analysis and presentation to clients. Work closely with the design and application development teams to keep abreast of application changes to identify potential issues and/or opportunities within or related to the client. Communicate opportunities for account growth and new business, involving Account Management Director and or VP. Facilitates client status reporting and reviews including:  call reviews, action logs, monthly account reviews, and periodic business reviews.

Business Analyst

Client Services Manager

Compliance Specialist

Client Services Manager

Load 1 more jobs5 jobs at Interactions

Support Coordinator

Unity Technologies
Greater Boston Area
4 days ago
+55
Internal liaison between support engineers and other teams, to ensure that support tickets are correctly prioritized and handled efficiently. External liaison with customers, ensuring they are kept up to date regarding ticket status. Managing active tickets per customer, and changing status/priority where required. Tracking, chasing and reporting progress of bug reports from support customers. Maintaining the customer list, welcoming new customers and managing renewals and expiring accounts. Act as Project Manager for Engine support, helping deliver internal projects. Reporting on all areas of Engine Support, including team performance and analysis of customer activity.

Customer Success Manager, Boston

Privitar
Greater Boston Area
4 days ago
+22
We are expanding our customer success organization in the US and are looking for an experienced Customer Success Manager in the Boston office. You will be responsible for driving customer adoption and success through strategic management and tactical execution across an assigned portfolio of accounts. The primary functions of this role are to ensure the building of strong, lasting and productive relationships both internally and externally. Additional responsibilities will include the ability to influence customer satisfaction; platform adoption; and retention and expansion of the Privitar business.

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