Boston Tech Jobs and Startup Jobs

22

Marketing Operations Specialist

Everbridge
Greater Boston Area
1 day ago
+42
We’re seeking a Marketing Operations Specialist who’s passionate about marketing technology, data and analytics, with hands-on experience using a marketing automation platform, to work with our marketing team. In the role, you will be working with our marketing automation platform (Marketo) and CRM (Salesforce) to deploy email campaigns, report on performance, ensure database health and accurate segmentation and troubleshoot issues with lead flow

SVP Corporate Development

Strategic Success Manager

VMware Carbon Black
Waltham
1 day ago
+59
The Strategic Success Manager (SSM) is responsible for ensuring the overall success of a portfolio of strategic accounts with VMWare Carbon Black products. As a senior member of the Sales Customer Success team, the SSM is responsible for driving success and value of the products within the assigned customers and partnering with Field Sales team (Regional Director and Regional Account Manager) for renewal and add-on opportunities. The SSM is adept at developing and nurturing a consultative relationship with CISOs and other key security leaders within a customer organization, as well as building relationships with security personnel. The SSM is skilled in navigating the diverse needs of the customer/company and the VMWare Carbon Black, services, support, product and engineering teams.

Senior Customer Success Manager

Customer Renewals Specialist

Threat Researcher

Supervisor, Support Services

Wellframe
Greater Boston Area
2 days ago
+34
The Services Manager will support daily operations and help to drive effectiveness and efficiency of the Services team, which is part of Client Delivery under Client Strategy & Operations. The Services team supports Wellframe-provided services for client staff, user support and app engagement. This individual will ensure nothing short of exemplary support and the most accurate information is provided consistently to end users in accordance with established policies and procedures. In addition, they will partner closely with internal teams to provide real-time insights that will allow for the optimization of service delivery and product improvements. The Services Manager will report directly to the Senior Manager, Services. 

Senior Customer Support Specialist

LeanIX, Inc.
Watertown
3 days ago
+32
The Customer Support team at LeanIX is a critical part of our current and future success, and we are looking for absolutely, and only, the best people out there with a passion for educating our customers as well as solving their problems as they work within the LeanIX product suite. The Senior Customer Support Specialist will be a master of the customer support domain and will grow to serve as a hands-on team lead for the overall Customer Support team.

Customer Success Associate

LeanIX, Inc.
Watertown
3 days ago
+32
We are looking for a driven, customer-oriented, team player with exceptional analytical and consulting / advisory skills to support our customers in the best way possible. You will take on full responsibility for customer accounts across the different stages of their lifecycle – from onboarding to renewal. The tasks may range from data-driven analysis and execution to supporting customer change management projects.

Lead Enterprise Architect

Humana Studio_h
Greater Boston Area
3 days ago
+47
The Lead Enterprise Architect will play a key role in defining, planning, and realizing our Enterprise Data Fabric vision.  The Enterprise Architect will work with stakeholders, both leadership and subject matter experts, to understand and build a holistic view of the enterprise’s strategy, processes, information, and information technology assets, and then uses that context to define an enterprise-wide IT architecture that will meet current and future needs in an efficient, sustainable, agile, and adaptable manner. The Enterprise Architect also defines and refines enterprise technology standards, roadmaps, modules, and tools for the enterprise, and partners with business and IT leaders and architects to provide direction and architectural strategy advice on complex and dynamic issues.

Security Capability Lead ( virtual remote home office eligible)

Contact Center Engineer ( home office / remote / work from home eligible)

Senior Contact Center Engineer (Home office / remote / work at home eligible)

Director, Business Intelligence – Clinical Analytics

Senior Business Intelligence Engineer

Director, Contact Center Infrastructure Operations

Senior Storage Engineer (home office / remote / work from home) eligible

Senior Cloud IAM Engineer

Senior Business Intelligence Engineer-2

Manager, Telecomm/Voice Engineering(remote virtual home office eligible)

Senior Security Contemporary Capability Leader ( Work at Home Eligible )

Senior Systems Engineer - ServiceNow

Lead Cloud Cyber Security Operations Engineer (virtual remote home office eligible)

Lead Enterprise Architect - Public Cloud ( virtual home office remote eligible)

Data Science / Business Intelligence / Informatics

Director, Network Engineering

Load 10 more jobs17 jobs at Humana Studio_h

Event Manager

LeanIX, Inc.
Watertown
4 days ago
+32
We are looking for an enthusiastic Event Manager to oversee and organize marketing events that are dedicated to building pipeline and progressing existing relationships with prospects. You’ll ensure events are successful and cost effective in terms of our requirements, target audience and objectives. Deadlines, working with a global team, and focusing events around a challenging topic (Enterprise Architecture) do not frighten you. Bring in your ideas and experience to ensure our events are successful due to careful planning and budget management.

Vice President, Business Systems

Dynatrace
Waltham
6 days ago
+28
We are seeking an accomplished Leader with an extensive background managing Business Systems in the software industry, utilizing a cloud-only approach. The Vice President, Business Systems is responsible for building strong business relationships across global functions to drive an integrated strategic roadmap, and to lead the delivery of Business Systems’ services across the organization. This includes, management of the Business Systems strategy, architecture, development, governance, and program management; including, management of a growing team with maturing processes. The Vice President must have broad experience and knowledge of all aspects of SaaS business functions and processes; and have a strong record of successful collaboration and service delivery. The successful candidate will have the ability to work well in a fast-paced growth-oriented environment, have a demonstrated ability to drive meaningful change cross-functionally, have influencing skills, executive presence, expertise in portfolio management, and firm understanding of all IT compliance controls.

Team Assistant, Customer Success

Mirakl
Greater Boston Area
6 days ago
+29
Mirakl has grown its headcount by 200% in the last two years and will continue to bring onboard the best and brightest in 2019 and beyond. By 2020, Gartner predicts that over 50% of all online sellers will adopt marketplaces or include third-party sales in their eCommerce ecosystems. To support this rapid adoption of the marketplace model and further accelerate our growth, Mirakl is looking for an Administrative Assistant.

Executive Assistant

Kyruus
Greater Boston Area
1 week ago
+36
You will help drive our mission and vision through owning and managing the schedules and travel for several of our key executives, but will also have the opportunity to assist with additional office needs such as corporate charitable and team bonding events.

Level 1 Technical Support Engineer, Boston

Privitar
Greater Boston Area
1 week ago
+22
The Tier 1 Technical Support Representative is the key, front-line support position, and the “eyes & ears” for the company, responsible for managing the relationship with our most valuable asset, our customers. The Technical Support Representative assists customers in resolving open issues; they help customers to achieve success through best-practice guidance and they help customers to achieve a high level of satisfaction with Privitar solutions and our customer support services. The position combines overseeing the rapid response to customer inquiries, handling enhancement requests, and analyzing common issues.

Administrative Assistant

PathAI
Greater Boston Area
1 week ago
+21
Manage calendars and prioritize meetings and calls for leadership team. Manage travel itineraries. Assist with scheduling office meetings and events (board meetings, all-team meetings etc.). Assist in executive team expense reporting. Assist in preparing internal and external corporate documents. Support operations team with additional duties as assigned. Support recruiting processes and scheduling, providing lunch, and ensuring a smooth candidate experience. Cover front desk duties as needed. Perform general administrative tasks including mailings, emailing, scanning, filing, printing, preparing and sharing presentation materials. Serve as main point of contact for employees including meeting room logistics. Assist in keeping shared spaces neat.

Level 2 Technical Support Engineer, Boston

Privitar
Greater Boston Area
1 week ago
+22
Privitar is looking for a Tier 2 Technical Support Representative to provide the second-line of support to our customers. You will collaborate closely with our worldwide team of skilled support specialists and developers to rapidly resolve product issues and quickly address customer requests. Successful candidates must possess excellent communication, analytical and problem-solving skills along with a strong technical acumen to deliver the highest level of problem resolution and service excellence.

Customer Success Manager

BHE
Greater Boston Area
1 week ago
+23
We are currently seeking an exceptional Customer Success Manager to ensure our clients have a positive experience, from onboarding and throughout their long-term interaction with our company. The right candidate will have a proven track record of developing and maintaining SaaS customer relationships and will focus on servicing IHD customers. This position is full-time in our downtown Boston office (remote candidates not considered).

Director of IT

BHE
Greater Boston Area
1 week ago
+23
Assists in defining project scope and objectives and ensuring technical feasibility. Ensures that all IT projects are delivered on-time, within scope, and within budget. Ongoing oversight/management of HITRUST routine activities, ensuring compliance. Manages and maintains compliant and effective QMS processes and documentation. Engages with and communicates effectively and efficiently with team members. Establishes and maintains relationships with third parties/vendors.

Sr. Netsuite Business Analyst

Dynatrace
Waltham
1 week ago
+28
As a Senior Netsuite Business Analyst, you will help define User Stories and prioritize Team Backlog on behalf of our finance business functions. You will evaluate and document the requirements for each Product Feature, work with Solution Architects to solidify solution design, and work with Business Analysts and the Development Team to implement cloud-based solutions on the NetSuite and Salesforce platform(optional). You will be the primary means of communication between our Development Team and our business functions.

Senior Manager, Travel

Dynatrace
Waltham
1 week ago
+28
Reporting to the VP of Finance, the Senior Manager of Travel will assume the responsibilities of organizing and building out a global travel program. They will support the VP in driving the needs of our employee travel needs. This candidate will work cross functionally to understand near and long-term demands and needs to improve the consistency and quality of our travel experiences and governance with our global travel program.

Customer Support Representative - Part Time &…

Embark Veterinary
Greater Boston Area
1 week ago
+19
To be successful in this role, you should have experience in customer support and a high EQ. Your primary responsibility focuses on resolving customer inquiries and questions through direct support via our customer support platform, chat, social media, telephone, and email. Many of these inquiries will involve shipping, tracking, order placement, managing special shipments, and understanding and occasionally aiding in the fulfillment process. This role will involve interfacing between Customer Support and Logistics departments. This role also requires the ability to extend support to outlying questions outside of logistics inquiries as necessary. 

Senior Vice President of Service Delivery

Cricket Health
Cambridge
2 weeks ago
Reporting to the Chief Executive Officer and collaborating closely with the rest of the senior executive team, the SVP Service Delivery will be responsible for creating a scalable operational infrastructure for a highly complex healthcare provider business that encompasses people, process, and technology. The SVP Service Delivery will be responsible for all healthcare operations of the business, including new market implementation, existing

Sr. Risk and Compliance Analyst

Abacus Insights
Greater Boston Area
4 weeks ago
+26
As Abacus is preparing for its next phase of growth and continues to expand our customer base, we have recognized the need for a Senior Risk and Compliance Analyst. This role will play a critical part in helping to build and ship secure products with velocity, while protecting the critical customer production and corporate infrastructure.

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