Boston Tech Jobs and Startup Jobs

20

Marketing Operations Specialist

Everbridge
Greater Boston Area
1 day ago
+42
We’re seeking a Marketing Operations Specialist who’s passionate about marketing technology, data and analytics, with hands-on experience using a marketing automation platform, to work with our marketing team. In the role, you will be working with our marketing automation platform (Marketo) and CRM (Salesforce) to deploy email campaigns, report on performance, ensure database health and accurate segmentation and troubleshoot issues with lead flow

SVP Corporate Development

Strategic Success Manager

VMware Carbon Black
Waltham
2 days ago
+59
The Strategic Success Manager (SSM) is responsible for ensuring the overall success of a portfolio of strategic accounts with VMWare Carbon Black products. As a senior member of the Sales Customer Success team, the SSM is responsible for driving success and value of the products within the assigned customers and partnering with Field Sales team (Regional Director and Regional Account Manager) for renewal and add-on opportunities. The SSM is adept at developing and nurturing a consultative relationship with CISOs and other key security leaders within a customer organization, as well as building relationships with security personnel. The SSM is skilled in navigating the diverse needs of the customer/company and the VMWare Carbon Black, services, support, product and engineering teams.

Senior Customer Success Manager

Customer Renewals Specialist

Threat Researcher

Senior Customer Support Specialist

LeanIX, Inc.
Watertown
3 days ago
+32
The Customer Support team at LeanIX is a critical part of our current and future success, and we are looking for absolutely, and only, the best people out there with a passion for educating our customers as well as solving their problems as they work within the LeanIX product suite. The Senior Customer Support Specialist will be a master of the customer support domain and will grow to serve as a hands-on team lead for the overall Customer Support team.

Customer Success Associate

LeanIX, Inc.
Watertown
3 days ago
+32
We are looking for a driven, customer-oriented, team player with exceptional analytical and consulting / advisory skills to support our customers in the best way possible. You will take on full responsibility for customer accounts across the different stages of their lifecycle – from onboarding to renewal. The tasks may range from data-driven analysis and execution to supporting customer change management projects.

Head of Internal Sustainability

Indigo
Greater Boston Area
3 days ago
+21
The role of the Head of Internal Sustainability will be responsible for driving the strategy and execution of Indigo’s internal/corporate sustainability efforts. The most urgent initial focus will be around understanding Indigo’s carbon footprint and creating a plan to move Indigo to being carbon positive. Beyond that project, this person will also be responsible for creating a broader sustainability strategy and building the culture within Indigo to focus collectively on sustainability for decisions both at the corporate level and so that every employee at Indigo understands our values and mission around sustainability and how that affects our business and cultural decisions.

Head of Grain Quality

Director, Carbon Strategy

Carbon Business Intelligence Analyst

Business Intelligence Analyst

Load 1 more jobs5 jobs at Indigo

Event Manager

LeanIX, Inc.
Watertown
4 days ago
+32
We are looking for an enthusiastic Event Manager to oversee and organize marketing events that are dedicated to building pipeline and progressing existing relationships with prospects. You’ll ensure events are successful and cost effective in terms of our requirements, target audience and objectives. Deadlines, working with a global team, and focusing events around a challenging topic (Enterprise Architecture) do not frighten you. Bring in your ideas and experience to ensure our events are successful due to careful planning and budget management.

Vice President, Business Systems

Dynatrace
Waltham
1 week ago
+28
We are seeking an accomplished Leader with an extensive background managing Business Systems in the software industry, utilizing a cloud-only approach. The Vice President, Business Systems is responsible for building strong business relationships across global functions to drive an integrated strategic roadmap, and to lead the delivery of Business Systems’ services across the organization. This includes, management of the Business Systems strategy, architecture, development, governance, and program management; including, management of a growing team with maturing processes. The Vice President must have broad experience and knowledge of all aspects of SaaS business functions and processes; and have a strong record of successful collaboration and service delivery. The successful candidate will have the ability to work well in a fast-paced growth-oriented environment, have a demonstrated ability to drive meaningful change cross-functionally, have influencing skills, executive presence, expertise in portfolio management, and firm understanding of all IT compliance controls.

Director of Core Platform

ezCater
Greater Boston Area
1 week ago
+39
We’re looking for a passionate leader that is ready to tackle complex, foundational engineering problems. As the Director of Core Platform, you will have the unique ability to collaborate with senior engineering leadership across the organization to craft and implement the vision for Platform Engineering that will set the stage for the company’s technical maturation. Not only will you have the autonomy to shape your department but you will be provided the support required to serve the changing needs of our dynamic business.

Menu Support Specialist

Customer Service Representative

Part-time Customer Service Ninja

Team Assistant, Customer Success

Mirakl
Greater Boston Area
1 week ago
+29
Mirakl has grown its headcount by 200% in the last two years and will continue to bring onboard the best and brightest in 2019 and beyond. By 2020, Gartner predicts that over 50% of all online sellers will adopt marketplaces or include third-party sales in their eCommerce ecosystems. To support this rapid adoption of the marketplace model and further accelerate our growth, Mirakl is looking for an Administrative Assistant.

Director, Dispatch Management

Toast
Greater Boston Area
1 week ago
+50
The Director, Dispatch Management is responsible for resource management, scheduling, and logistics management within the Services Operation. The position will have overall accountability for managing and optimizing all field and internal resources (owned and contracted) Ensuring Resource optimization and utilization, cost containment and efficiency across all services and Tiers provided by Toast pre and post live.

Regional Director, Services - East

Regional Director, Services - Central

Senior Director Enablement CS

Regional Manager, Inside Customer (Restaurant) Success

Data Insights Analyst, GTM Strategy & Operations

Bilingual Restaurant Success Manager - Inside

Director of Business Operations

Director of Procurement

Network Engineer II

Systems Solutions Architect

Travel Manager

Sr. Restaurant Success Analyst

Senior Manager, Strategic Operations

Sales Enablement Manager, Systems and Tools

Loan Operations Manager - Toast Capital

NetSuite Administrator

Lead Executive Assistant

IT Infrastructure Manager

Director of Business Systems

Director, Enterprise Systems Architect

Chief of Staff Supporting CBO/CFO

Business Operations Team Lead

Business Systems Manager

Load 10 more jobs24 jobs at Toast

Corporate IT, Systems Engineer

Grubhub
Greater Boston Area
1 week ago
+29
The Systems Engineer, Corporate IT, is a key position in our success of delivering an amazing  technology experience to our Grubhub population. This role is based in Boston, and reports to the Sr Manager of Engineering & Automation. We are looking for a Systems Engineer who has experience in networking and system administration. This team is responsible for maintaining our current systems\infrastructure of our existing multi-site topology, and involved in our expansion to new locations and cloud providers. Delivering excellent customer service and technology solutions for approximately 5,000 employees / outsource partners in over 20 office locations.

Manager, Business Operations

Solutions Engineer - Reliability

Enterprise Support Specialist - Night Shift

Level 1 Technical Support Engineer, Boston

Privitar
Greater Boston Area
1 week ago
+22
The Tier 1 Technical Support Representative is the key, front-line support position, and the “eyes & ears” for the company, responsible for managing the relationship with our most valuable asset, our customers. The Technical Support Representative assists customers in resolving open issues; they help customers to achieve success through best-practice guidance and they help customers to achieve a high level of satisfaction with Privitar solutions and our customer support services. The position combines overseeing the rapid response to customer inquiries, handling enhancement requests, and analyzing common issues.

Support Analyst

CrunchTime!
Greater Boston Area
1 week ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
1 week ago
+25
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Level 2 Technical Support Engineer, Boston

Privitar
Greater Boston Area
1 week ago
+22
Privitar is looking for a Tier 2 Technical Support Representative to provide the second-line of support to our customers. You will collaborate closely with our worldwide team of skilled support specialists and developers to rapidly resolve product issues and quickly address customer requests. Successful candidates must possess excellent communication, analytical and problem-solving skills along with a strong technical acumen to deliver the highest level of problem resolution and service excellence.

Sr. Netsuite Business Analyst

Dynatrace
Waltham
1 week ago
+28
As a Senior Netsuite Business Analyst, you will help define User Stories and prioritize Team Backlog on behalf of our finance business functions. You will evaluate and document the requirements for each Product Feature, work with Solution Architects to solidify solution design, and work with Business Analysts and the Development Team to implement cloud-based solutions on the NetSuite and Salesforce platform(optional). You will be the primary means of communication between our Development Team and our business functions.

Senior Manager, Travel

Dynatrace
Waltham
1 week ago
+28
Reporting to the VP of Finance, the Senior Manager of Travel will assume the responsibilities of organizing and building out a global travel program. They will support the VP in driving the needs of our employee travel needs. This candidate will work cross functionally to understand near and long-term demands and needs to improve the consistency and quality of our travel experiences and governance with our global travel program.

Technical Support Analyst

CrunchTime!
Greater Boston Area
1 week ago
+25
We're looking for highly motivated Technical Support Analysts (Tier 3) with experience solving complex technical software problems in enterprise systems. The Technical Support Analyst is responsible for troubleshooting issues escalated from Tier 1 & 2 Support and is able to perform data analysis (Oracle SQL and PL/SQL) and debugging (Java stack) to identify the root cause of technical issues for the CrunchTime! Application Suite. An ideal candidate is a self-starter, possesses exceptional analytical and problem-solving skills, and is able to work independently as well as collaborate with cross-departmental teams.

Business Systems Analyst

CrunchTime!
Greater Boston Area
1 week ago
+25
We're looking for highly motivated Business/Systems Analysts with experience working with enterprise software systems. An ideal person has the demonstrated ability to evaluate complex business and technical requirements and formulate clear, concise documentation for a commercial web-based software product for use by the development and client services teams. Successful candidates will be strong team players but also able to work independently. Experience in the hospitality industry is a plus.

Customer Success Manager

CrunchTime!
Greater Boston Area
1 week ago
+25
We're looking for a Customer Success Manager to join the growing Client Services team. The successful candidate will exhibit a high level of self-motivation and independence while working in a team environment. This candidate will be expected to interact with all functional areas of the organization and clients through the pre and post-implementation phases. This role will be responsible for building and maintaining relationships with our clients and ensure they are successfully and consistently using the application to its fullest extent. 

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