Boston Tech Jobs and Startup Jobs

19

Carbon Business Intelligence Analyst

Indigo
Greater Boston Area
2 days ago
+21
The Carbon Business Intelligence Analyst will lead efforts to enhance, monitor, and manage carbon data quality and reporting to the rest of the business. Analysts will comfortable talking with agronomists and growers about the realities of gathering on-farm data and the metrics that matter to growers and Indigo. Analysts will be comfortable collaborating with business leaders to understand the carbon team strategy and build out reports and dashboards that will provide insights for data-based decision making. Successful candidates will work with stakeholders to identify high value reporting needs, present data in a compelling and accessible manner, and connect data results to owners and actions across the company.

Manager, GeoInnovation

Head of Marketplace, Canada

Associate Manager, Geoinnovation FDS

Associate Manager, GeoInnovation

Sustainability Manager, Facilities

Director, Carbon Strategy

Business Intelligence Analyst

Junior Hedging Specialist

Sr. Manager – IT Architecture & Integration

Senior Oracle Business Analyst - Order-to-Cash

Senior Director, Strategic Partnerships

Salesforce Business Analyst

Manager, Systems Innovation

General Manager, Carbon Consumer Platform

Director, Systems Innovation

Director of Global Strategy, Microbial Innovation

Director, Global Real Estate and Facilities

Associate Manager, Future of Work

Head of Grain Quality

Head of Internal Sustainability

Load 10 more jobs21 jobs at Indigo

Sr. Restaurant Success Analyst

Toast
Greater Boston Area
2 days ago
+50
The Restaurant Success Analyst (RSA) will operate as a key customer advocate for the accounts in their territory, driving customer satisfaction in a one-to-many fashion across a high volume book of business. Using customer empathy, good judgment, and a consultative approach, you will drive customer retention and satisfaction with measured success based upon productivity KPIs as well as net revenue expansion and overall retention goals. As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs.

NetSuite Administrator

Chief of Staff Supporting CBO/CFO

Sr Manager, Strategic Operations

Senior Director, Operational Excellence

Systems Solutions Architect

Customer Configuration Analyst - Boston, MA

Travel Manager

Business Systems Manager

Sales Enablement Manager, Systems and Tools

IT Infrastructure Manager

Lead Executive Assistant

Director, Enterprise Systems Architect

Director of Business Systems

ServiceNow Administrator

Director, Corporate Development & Strategy

Director of Restaurant Success

Regional Manager, Restaurant Success (Inside)

Sr. Business Analyst

Senior Director Enablement CS

Data Insights Analyst, GTM Strategy & Operations

Sr. Support Business Analyst

Bilingual Restaurant Success Manager - Inside

IT Help Desk Analyst

Load 10 more jobs24 jobs at Toast

Clinical Operations Director

Kyruus
Greater Boston Area
2 days ago
+36
You will work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll create a framework for strategically prioritizing legacy and implementation customers for clinical engagement meetings and activities. You’ll coordinate meetings across the customer base for the clinical team to efficiently utilize time to meet with customers. You’ll develop Clinical Dashboard in Salesforce to transparently capture impact, and communicate value and ROI. You’ll maintain Clinical Services shared drive in Google docs, together with the clinical services team creating collateral and continually updated clinical team slide decks.

Part-time Customer Service Ninja

ezCater
Greater Boston Area
2 days ago
+39
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Facilities Associate

Customer Service Representative

Manager, Workforce Management

Customer Support Representative - Part Time &…

Embark Veterinary
Greater Boston Area
3 days ago
+19
To be successful in this role, you should have experience in customer support and a high EQ. Your primary responsibility focuses on resolving customer inquiries and questions through direct support via our customer support platform, chat, social media, telephone, and email. Many of these inquiries will involve shipping, tracking, order placement, managing special shipments, and understanding and occasionally aiding in the fulfillment process. This role will involve interfacing between Customer Support and Logistics departments. This role also requires the ability to extend support to outlying questions outside of logistics inquiries as necessary. 

Customer Success Manager

BHE
Greater Boston Area
3 days ago
+23
We are currently seeking an exceptional Customer Success Manager to ensure our clients have a positive experience, from onboarding and throughout their long-term interaction with our company. The right candidate will have a proven track record of developing and maintaining SaaS customer relationships and will focus on servicing IHD customers. This position is full-time in our downtown Boston office (remote candidates not considered).

Senior Enterprise Support Specialist

Grubhub
Greater Boston Area
4 days ago
+29
As a Senior Enterprise Support Specialist you will support the LevelUp platform for end users, merchants, partners, and internal teams. This role will provide the opportunity to own and master specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Senior agents provide first line support, acting as experts and mentors within the team. Senior Enterprise Support Specialists provide escalated support, acting as experts at large.

Solutions Engineer - Reliability

Service Desk Associate I

Enterprise Support Specialist - Night Shift

Director of IT

BHE
Greater Boston Area
5 days ago
+23
Assists in defining project scope and objectives and ensuring technical feasibility. Ensures that all IT projects are delivered on-time, within scope, and within budget. Ongoing oversight/management of HITRUST routine activities, ensuring compliance. Manages and maintains compliant and effective QMS processes and documentation. Engages with and communicates effectively and efficiently with team members. Establishes and maintains relationships with third parties/vendors.

Customer Success Manager

CrunchTime!
Greater Boston Area
5 days ago
+25
We're looking for a Customer Success Manager to join the growing Client Services team. The successful candidate will exhibit a high level of self-motivation and independence while working in a team environment. This candidate will be expected to interact with all functional areas of the organization and clients through the pre and post-implementation phases. This role will be responsible for building and maintaining relationships with our clients and ensure they are successfully and consistently using the application to its fullest extent. 

Technical Support Analyst

CrunchTime!
Greater Boston Area
5 days ago
+25
We're looking for highly motivated Technical Support Analysts (Tier 3) with experience solving complex technical software problems in enterprise systems. The Technical Support Analyst is responsible for troubleshooting issues escalated from Tier 1 & 2 Support and is able to perform data analysis (Oracle SQL and PL/SQL) and debugging (Java stack) to identify the root cause of technical issues for the CrunchTime! Application Suite. An ideal candidate is a self-starter, possesses exceptional analytical and problem-solving skills, and is able to work independently as well as collaborate with cross-departmental teams.

Business Systems Analyst

CrunchTime!
Greater Boston Area
5 days ago
+25
We're looking for highly motivated Business/Systems Analysts with experience working with enterprise software systems. An ideal person has the demonstrated ability to evaluate complex business and technical requirements and formulate clear, concise documentation for a commercial web-based software product for use by the development and client services teams. Successful candidates will be strong team players but also able to work independently. Experience in the hospitality industry is a plus.

Support Analyst

CrunchTime!
Greater Boston Area
1 week ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
1 week ago
+25
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Client Operations Manager

Wellframe
Greater Boston Area
1 week ago
+34
The Client Operations Manager at Wellframe supports our health plan, provider and partner clients to achieve success during the implementation and throughout the client life cycle. The Client Operations Manager will be the primary point of contact for his or her assigned clients, working within a multidisciplinary, team-based client delivery model. Reporting to the Director of Client Strategy & Operations within the Client Delivery team, the Client Operations Manager will own the program implementation, ongoing day-to-day operations, account management strategy and corresponding relationships for 3-6 client accounts.

Business Analyst

MedTouch
Somerville
1 week ago
+35
As a Business Analyst at MedTouch, you will collaborate with the technical, delivery, and project management teams to deliver high-quality results and support for our healthcare clients. This role helps to define key functional requirements for clients’ Drupal websites and is the glue in complex, multi-stakeholder projects. This opportunity is destined for a technical guru who thrives on variety and can fearlessly bridge the gap between business and web development. This job requires puzzle-solving, creativity and a constant desire to learn.

Senior Cloud IAM Engineer

Humana Studio_h
Greater Boston Area
1 week ago
+47
The Senior Identity and Access Management Engineer validates roles and entitlements within the IT systems. Identifies role entitlement inconsistencies and provides resolution. Conducts user recertification reviews, as defined by company policies. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Senior Network Engineer

Sr. Business Intelligence Engineer

Senior Business Intelligence Engineer-2

Manager, Telecomm/Voice Engineering(remote virtual home office eligible)

Senior Security Contemporary Capability Leader ( Work at Home Eligible )

Senior Systems Engineer - ServiceNow

Lead Cloud Cyber Security Operations Engineer (virtual remote home office eligible)

Lead Enterprise Architect - Public Cloud ( virtual home office remote eligible)

Data Science / Business Intelligence / Informatics

Director, Network Engineering

Load 7 more jobs11 jobs at Humana Studio_h

Senior Cloud Security Engineer

Abacus Insights
Greater Boston Area
1 month ago
+26
Excited about Cyber Security and have expert knowledge of cybersecurity concepts, risk management, and threat modeling. Energized about working in a Start-up Organization building a cloud-native security program. Desire to work with a talented team that is motivated to move the needle on some of the most pressing challenges in healthcare. Experienced with security frameworks on cloud platforms (AWS, GCP, Azure), and protecting data in a variety of ways including anti-virus, firewalling, intrusion detection, and advanced analytics.

CRM Loyalty Strategy Support Manager I

Peapod Digital Labs
Greater Boston Area
1 month ago
+17
The CRM Loyalty Strategy Support manager will be the main DiPLA contact for the brands to help build, execute and maintain their personalized marketing strategies by providing thought leadership on strategy as well as liaising on execution and analytical support.

Lab Technician

Edge Embossing
Greater Boston Area
2 months ago
We're looking to add a full-time permanent person to join our team to help us keep our customers working towards solving various healthcare issues. Your job responsibilities would include the actual production of plastic parts using our equipment, inspection of those parts to ensure they meet quality standards, packaging those parts to ship to our customers, and lots of other things. You would be an essential part of a diverse team, frequently interacting with coworkers as we work together to perform for our customers.

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