Boston Tech Jobs and Startup Jobs

24

Lead, Cyber Data Protection Management (remote vir…

Humana Studio_h
Greater Boston Area
2 days ago
+47
The Lead, Cyber Data Protection Management develops and executes security controls, defenses and countermeasures to intercept and prevent internal or external attacks or attempts to infiltrate company email, data, e-commerce and web-based systems. The Lead, Cyber Data Protection Management works on problems of diverse scope and complexity ranging from moderate to substantial. The Lead, Cyber Data Protection Management is responsible for all aspects of software or hardware product delivery and performance. The Lead, Cyber Data Protection Management delivers new technical solutions to meet technical and business needs within a specified scope while aligned to enterprise objectives. The Lead, Cyber Data Protection Management works on problems of diverse scope and complexity ranging from moderate to substantial and performs analysis of situations or data that requires an in-depth evaluation of variable factors.

Trend Director

Senior IT Disaster Recovery Engineer (virtual remote home office eligible)

Cisco Wireless Senior Network Engineer (remote virtual work at home eligible)

Manager, Telecomm/Voice Engineering-Avaya(remote virtual home office eligible)

Lead Enterprise Architect

Security Capability Lead ( virtual remote home office eligible)

Contact Center Engineer ( home office / remote / work from home eligible)

Senior Contact Center Engineer (Home office / remote / work at home eligible)

Director, Business Intelligence – Clinical Analytics

Senior Business Intelligence Engineer

Director, Contact Center Infrastructure Operations

Senior Storage Engineer (home office / remote / work from home) eligible

Senior Cloud IAM Engineer

Manager, Telecomm/Voice Engineering(remote virtual home office eligible)

Senior Security Contemporary Capability Leader ( Work at Home Eligible )

Senior Systems Engineer - ServiceNow

Lead Cloud Cyber Security Operations Engineer (virtual remote home office eligible)

Lead Enterprise Architect - Public Cloud ( virtual home office remote eligible)

Data Science / Business Intelligence / Informatics

Director, Network Engineering

Load 10 more jobs21 jobs at Humana Studio_h

Support Analyst

CrunchTime!
Greater Boston Area
2 days ago
+26
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
2 days ago
+26
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Senior Director Enablement CS

Toast
Greater Boston Area
2 days ago
+50
This role will be responsible for implementing enablement programs across the Toast Customer Success teams with a goal of driving higher productivity and consistency across the organization. This will include leading the teams focused on Customer Success employee onboarding and on-going training for individual contributors and managers at all levels, as well as partnering with Toast’s Leadership and Development teams - who focus on general employee onboarding - to ensure proper comprehensive onboarding. The person in this role will help define the CS Enablement vision, and lead and manage a team that will execute on that vision. This is a high impact, high visibility role that will have direct impact on Toast’s largest team – Customer Success.

Regional Manager, Inside Customer (Restaurant) Success

Regional Director, Services - Central

Data Insights Analyst, GTM Strategy & Operations

Network Engineer II

Director of Procurement

Director of Business Operations

Bilingual Restaurant Success Manager - Inside

Systems Solutions Architect

Travel Manager

Sr. Restaurant Success Analyst

Senior Manager, Strategic Operations

Sales Enablement Manager, Systems and Tools

Loan Operations Manager - Toast Capital

NetSuite Administrator

Lead Executive Assistant

IT Infrastructure Manager

Director of Business Systems

Director, Enterprise Systems Architect

Business Systems Manager

Chief of Staff Supporting CBO/CFO

Business Operations Team Lead

Load 10 more jobs22 jobs at Toast

Operations Support Engineer

DraftKings
Greater Boston Area
2 days ago
+46
DraftKings is growing quickly and we’re looking for an Operations Support Engineer to help our growing engineering team in the operational support of existing and new software systems. This position represents a ground floor opportunity to become an integral part of our technology team. You will be responsible for the day to day support for all the technologies and processes for your team, enabling the successful operation of the business. This position will play an integral role in improving, expanding, and maintaining our software and infrastructure. The OSE works closely with other departments, particularly in engineering and customer experience, to address issues in production and operational development requests. You will also be the subject matter expert for monitoring your team’s services, ensuring continuous stability, high quality and the timely provision of the team’s deliverables. This is a high impact role, responsible for ensuring best-in-class operational support for our software.

Internal Controls Manager, Technology

Director, Licensing

Senior Analyst, Content Marketing

Senior Analyst, Content Marketing

Executive Assistant

Senior Desktop Support Specialist

Load 3 more jobs7 jobs at DraftKings

Client Services Executive

MedTouch
Greater Boston Area
3 days ago
+35
The Client Services Executive Role will play a vital role in the architecture design, testing and deployment for our clients. You will work closely with our clients, developers, system administrators, project managers, business analysts and end users to build a state-of-the-art Marketing Platform suite of products.  Experience with Management and Analytics as must. 

Business Operations Manager

Cricket Health
Cambridge
3 days ago
We are seeking a passionate, strategic, and analytical Business Operations Manager to join our team in Cambridge, MA. You will be responsible for strategic initiatives across all of Cricket Health, with a focus on product and operations. The ideal candidate will have strong communication and analytical skills, will feel comfortable working cross-functionally and approaching problems in a data-driven and strategic way. This role will report to our Business Operations Lead.

IT Systems Support Analyst

PathAI
Greater Boston Area
4 days ago
+21
We're looking for a skilled and experienced IT Systems Support Analyst to join our team and help lay the groundwork for our growing technology team, which is currently composed of the Director of IT and an IT Specialist. We believe in using the best tool for the job and, while we’re always looking to improve, tools currently used in this role include:

Administrative Assistant

PathAI
Greater Boston Area
4 days ago
+21
Manage calendars and prioritize meetings and calls for leadership team. Manage travel itineraries. Assist with scheduling office meetings and events (board meetings, all-team meetings etc.). Assist in executive team expense reporting. Assist in preparing internal and external corporate documents. Support operations team with additional duties as assigned. Support recruiting processes and scheduling, providing lunch, and ensuring a smooth candidate experience. Cover front desk duties as needed. Perform general administrative tasks including mailings, emailing, scanning, filing, printing, preparing and sharing presentation materials. Serve as main point of contact for employees including meeting room logistics. Assist in keeping shared spaces neat.

Head of Grain Quality

Indigo
Greater Boston Area
4 days ago
+21
Work with Commercial leadership so that Indigo becomes the gold-standard of agriculture quality testing. Execute with excellence against program plan on the launch of grain quality offerings by grower and buyer segment. Develop and refine the roadmap for grower and buyer offerings, including value propositions for each to launch a test and deliver. Understand the currently contemplated models, impact on P&L and be able to set financial targets beyond revenue. Manage operations to ensure on-time product offering delivery by launching testing programs for each crop and geography and execution of grain testing. Develop, hire and manage team performance. Create strong relationships and maintain strong integration with customer teams.

Director, Carbon Strategy

Carbon Business Intelligence Analyst

Business Intelligence Analyst

Head of Internal Sustainability

Load 1 more jobs5 jobs at Indigo

Customer Success Manager

BHE
Greater Boston Area
5 days ago
+23
We are currently seeking an exceptional Customer Success Manager to ensure our clients have a positive experience, from onboarding and throughout their long-term interaction with our company. The right candidate will have a proven track record of developing and maintaining SaaS customer relationships and will focus on servicing IHD customers. This position is full-time in our downtown Boston office (remote candidates not considered).

Director of IT

BHE
Greater Boston Area
5 days ago
+23
Assists in defining project scope and objectives and ensuring technical feasibility. Ensures that all IT projects are delivered on-time, within scope, and within budget. Ongoing oversight/management of HITRUST routine activities, ensuring compliance. Manages and maintains compliant and effective QMS processes and documentation. Engages with and communicates effectively and efficiently with team members. Establishes and maintains relationships with third parties/vendors.

Customer Support Representative - Part Time &…

Embark Veterinary
Greater Boston Area
5 days ago
+19
To be successful in this role, you should have experience in customer support and a high EQ. Your primary responsibility focuses on resolving customer inquiries and questions through direct support via our customer support platform, chat, social media, telephone, and email. Many of these inquiries will involve shipping, tracking, order placement, managing special shipments, and understanding and occasionally aiding in the fulfillment process. This role will involve interfacing between Customer Support and Logistics departments. This role also requires the ability to extend support to outlying questions outside of logistics inquiries as necessary. 

Technical Support Analyst

CrunchTime!
Greater Boston Area
5 days ago
+26
We're looking for highly motivated Technical Support Analysts (Tier 3) with experience solving complex technical software problems in enterprise systems. The Technical Support Analyst is responsible for troubleshooting issues escalated from Tier 1 & 2 Support and is able to perform data analysis (Oracle SQL and PL/SQL) and debugging (Java stack) to identify the root cause of technical issues for the CrunchTime! Application Suite. An ideal candidate is a self-starter, possesses exceptional analytical and problem-solving skills, and is able to work independently as well as collaborate with cross-departmental teams.

Customer Success Manager

CrunchTime!
Greater Boston Area
5 days ago
+26
We're looking for a Customer Success Manager to join the growing Client Services team. The successful candidate will exhibit a high level of self-motivation and independence while working in a team environment. This candidate will be expected to interact with all functional areas of the organization and clients through the pre and post-implementation phases. This role will be responsible for building and maintaining relationships with our clients and ensure they are successfully and consistently using the application to its fullest extent. 

Business Systems Analyst

CrunchTime!
Greater Boston Area
5 days ago
+26
We're looking for highly motivated Business/Systems Analysts with experience working with enterprise software systems. An ideal person has the demonstrated ability to evaluate complex business and technical requirements and formulate clear, concise documentation for a commercial web-based software product for use by the development and client services teams. Successful candidates will be strong team players but also able to work independently. Experience in the hospitality industry is a plus.

Senior Vice President of Service Delivery

Cricket Health
Cambridge
1 week ago
Reporting to the Chief Executive Officer and collaborating closely with the rest of the senior executive team, the SVP Service Delivery will be responsible for creating a scalable operational infrastructure for a highly complex healthcare provider business that encompasses people, process, and technology. The SVP Service Delivery will be responsible for all healthcare operations of the business, including new market implementation, existing

Supervisor, Support Services

Wellframe
Greater Boston Area
1 week ago
+34
The Services Manager will support daily operations and help to drive effectiveness and efficiency of the Services team, which is part of Client Delivery under Client Strategy & Operations. The Services team supports Wellframe-provided services for client staff, user support and app engagement. This individual will ensure nothing short of exemplary support and the most accurate information is provided consistently to end users in accordance with established policies and procedures. In addition, they will partner closely with internal teams to provide real-time insights that will allow for the optimization of service delivery and product improvements. The Services Manager will report directly to the Senior Manager, Services. 

Director of Core Platform

ezCater
Greater Boston Area
2 weeks ago
+39
We’re looking for a passionate leader that is ready to tackle complex, foundational engineering problems. As the Director of Core Platform, you will have the unique ability to collaborate with senior engineering leadership across the organization to craft and implement the vision for Platform Engineering that will set the stage for the company’s technical maturation. Not only will you have the autonomy to shape your department but you will be provided the support required to serve the changing needs of our dynamic business.

Corporate IT, Systems Engineer

Grubhub
Greater Boston Area
2 weeks ago
+29
The Systems Engineer, Corporate IT, is a key position in our success of delivering an amazing  technology experience to our Grubhub population. This role is based in Boston, and reports to the Sr Manager of Engineering & Automation. We are looking for a Systems Engineer who has experience in networking and system administration. This team is responsible for maintaining our current systems\infrastructure of our existing multi-site topology, and involved in our expansion to new locations and cloud providers. Delivering excellent customer service and technology solutions for approximately 5,000 employees / outsource partners in over 20 office locations.

Manager, Business Operations

Solutions Engineer - Reliability

Enterprise Support Specialist - Night Shift

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