Boston Tech Jobs and Startup Jobs

90

Field Integration Technician

MachineMetrics, Inc.
Greater Boston Area
2 days ago
+39
You’ll travel onsite to the customer’s location, discussing plans and expectations for the integration, plant rules, etc.  Review server installation and networking (setting up their server, IP addresses, and other network setups including some hardware). Connect machine control circuitry with data monitoring equipment, reference electrical schematics, solve circuit-related problems, and configure machines for communication. Configure tablets and TV’s to display our dashboard. Be a champion of our Core Values.

Lab Technician

DUST Identity
Greater Boston Area
2 days ago
+22
The DUST Identity Operations team is growing, and we’re looking for energetic lab technicians who want to be part of a critical and growing chemical lab and engineering team. This role is an exciting opportunity to get involved with an early-stage company and to have a long-lasting impact. It’s an opportunity to grow your skill set and to dive into a company where you can assist in laying the foundations of a large production and engineering group. If you’re looking for ownership and autonomy and are motivated to join a growing team where you have the opportunity to join at the ground level, let’s talk!

Executive Assistant

Formlabs
Somerville
2 days ago
+16
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world.

Application Support Specialist

Customer Support Specialist

Bilingual Customer Support Specialist

Technical Business Analyst

Director of Strategic Initiatives

Load 2 more jobs6 jobs at Formlabs

Customer Success Specialist - Marlborough

SimplePractice
Greater Boston Area
2 days ago
We’re looking for a friendly, eager-to-learn Customer Success Specialist to join our team in Marlborough, MA.  In this role, you will use your passion for technology to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll

Desktop Support Manager

DraftKings
Greater Boston Area
2 days ago
+46
We are seeking someone to provide IT Desktop support management in an environment with 1000+ customers located at locations throughout the US and Europe. This role will be managing a team of 10+ IT technicians who operate out of offices throughout our locations. This person will be supporting a large variety of technologies that will create many unique experiences from day to day.

Desktop Support Specialist

Senior Analyst, Content Marketing

Operations Support Engineer

Internal Controls Manager, Technology

Executive Assistant

Load 2 more jobs6 jobs at DraftKings

Customer Success Associate

LeanIX, Inc.
Watertown
3 days ago
+32
We are looking for a driven, customer-oriented, team player with exceptional analytical and consulting / advisory skills to support our customers in the best way possible. You will take on full responsibility for customer accounts across the different stages of their lifecycle – from onboarding to renewal. The tasks may range from data-driven analysis and execution to supporting customer change management projects.

Technical Trainer

VMware Carbon Black
Waltham
3 days ago
+59
We're looking for a Technical Trainer with demonstrated experience in security technologies and best practices, incident response methodology, and digital forensics and proficiency in Windows, Linux, and IT technologies. Customers are rapidly adopting VMware Carbon Black’s products to improve their cyber security posture. To do that effectively, they need training, and not just a couple of PowerPoint slides and a long lecture. We develop and deliver highly technical courses with extensive hands-on labs, online courses that can be accessed 24x7, and self-paced labs that get customers deep into VMware Carbon Black’s technologies. 

Technical Support Engineer

CRM Business Analyst

Service Desk Analyst

Sr. Strategic Success Manager

Strategic Success Manager

Senior Technical Support Engineer

Manager, Customer Success

Strategic Success Manager

Senior Customer Success Manager

Threat Researcher

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Manager, Customer Success Associates - Boston

Datadog
Greater Boston Area
3 days ago
+39
The team: Our sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer's unique needs and clearly communicate the value of the Datadog product. Whether you're looking to learn from the best or be the best, the Datadog sales team is dedicated to furthering personal development and team success   The opportunity: Datadog is scaling our

Business Process Analyst

Rapid7
Greater Boston Area
3 days ago
+24
Building a business architecture: Create and maintain the business architecture knowledge base and connecting it to domains outside of business architecture (e.g. customer journeys, system applications). Translating strategy to business capabilities: Evaluate a variety of business scenarios to assess areas for improvement and changes necessary to carry out strategy or reshape the business. Managing the practice: Formalize and maintain a governance structure by creating and maintaining a set of tools, templates, training.

Security Consultant - Product Consulting

Security Governance Analyst II

Strategic Customer Success Manager

Senior Customer Success Manager

Order Management Specialist

Senior Director of Growth and Enablement Programs

VP, Security Services

Security Consultant - Penetration Tester

Customer Success Manager

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IT Specialist

Klaviyo
Greater Boston Area
3 days ago
+44
The IT Specialist will join a team focused on empowering all Klaviyos around the world to get their best work done. You’ll be a key player and immediate contributor in a fast moving IT team. We are looking for a specialist that is passionate about technology, solving problems and providing the best end user experience to complex IT problems. Day one, you’re ready to hit the ground running and ready to contribute to a highly collaborative team.

Manager of Customer Success - Onboarding (Boston)

Manager, Customer Success (Boston)

Growth Success Manager

Product Expert

Onboarding Specialist (Boston)

L&D Specialist, Customer Support

Field Event Manager

L&D Specialist, Customer Success

Load 5 more jobs9 jobs at Klaviyo

Vice President, Security

Acquia
Greater Boston Area
3 days ago
+35
Acquia’s Information Security team is seeking an experienced Vice President, Security to work in our Boston, MA office. You will oversee, coordinate efforts, and provide direction to the project managers in the IT sub departments including Information Technology, Enterprise Applications, and Information Security. The successful candidate will have a solid understanding of security and compliance processes, excellent project management skills,

Strategic & Technical Operations Manager

Support Coordinator

Support Engineer

IT Support Technician

Datadog
Greater Boston Area
3 days ago
+39
The IT Support team is responsible for the infrastructure and services that Datadog employees around the world use on a daily basis to successfully do their jobs. This means managing thousands of devices, Identity and Access Management, services like G Suite, Slack, Zoom as well as our network infrastructure and AV setups in our offices. As an IT Support Technician for the IT Support team, you will help ensure our ever growing user base has everything they need to do their job. You will onboard new hires, support existing ones and make sure the technology in our offices are working.

IT Support Specialist

The Predictive Index
Greater Boston Area
3 days ago
+21
We are seeking an energetic, solution-oriented, IT Support Specialist who has proven experience providing technical day to day support to employees located at the main office and remote sites via remote access software. The IT Support Specialist troubleshoots hardware and software application issues, installs and upgrades software, repairs computer equipment, and other as various tasks as needed. At The Predictive Index, we embrace a fun, hard-working and action-oriented workplace culture while keeping our employees’ careers and lives outside of work top-of-mind. If you function best in a client-focused, fast-paced environment where you’re expected to think outside of the box and take action, you may be a good fit.

Manager IT Security

SmartBear
Somerville
4 days ago
+42
Establish a framework, policies, procedures, and awareness: Leads the effort to develop security standards, procedures, and guidelines for multiple platforms, applications, and diverse systems environments as well as evaluating existing information security procedures and identifying new areas of risk. Leads the effort to develop, enhance and implement security training program based on policies. Compliance: Identifies regulatory changes that will affect information security policy, standards, and procedures and recommends appropriate changes. Prepares action plan and monitors corrective measures to maintain adequate level of security to meet audit and regulatory requirements. Testing and Remediation: Coordinates the efforts, assist in the responses and tracks the remediation of Information Security Program Assessments and Risk Assessment. Coordinated internal and external audits related to Information Security. Identity Management: Develops and manages role-based access requirements, methods, processes and tools, including identify and authentication management Data Classification: Manage the information lifecycle, including information inventory, classification, handling, retention and disposal.

IT Security Analyst

SmartBear
Somerville
4 days ago
+42
Due to massive growth and market success, SmartBear is continuing to hire employees rapidly to scale our company globally. We are looking for an IT Security Analyst to join our team. Reporting to the Director of IT, the IT Security Analyst will be responsible for increasing information integrity, confidentiality, and availability through the integration of security policies, security awareness, access controls, environmental controls, and the implementation of security-related technology. Responsibilities will include working with the IT team, Development teams, and business units to develop, maintain, and monitor an effective information security program designed to ensure the logical and physical protection of the company’s technical resources, which include data/information, equipment, and software.

Industry Solutions Director, CEM Solutions (Vertic…

Everbridge
Greater Boston Area
4 days ago
+42
Everbridge (EVBG) is seeking a dynamic and experienced Go To Market leader for our Corporate market vertical offerings who will be responsible for driving product and industry solutions bookings and facilitate P&L Governance of the Everbridge Critical Event Management (CEM) Solution. To be part of the Everbridge Center of Excellence (CoE), we are looking for passionate individuals who have a deep understanding of the industry trends to create a forward-thinking go-to-market strategy that includes packaging, sales plays execution, sales onboarding and field enablement of partners and channels. The Business Solutions Director, Corporate may also be required to manage Business Solution Consultants.

Sales Security Analyst

Customer Success Enablement Manager

SVP Corporate Development

Team Lead Client Success, B2B

Mirakl
Somerville
5 days ago
+29
You’re a doer who is focused on outcomes and results. You like to dig into tough challenges, roll up your sleeves, and get your hands dirty working through solutions. You’re not afraid of tackling problems head on, and bring an analytical, data-driven mindset to your work. When it comes to B2B markets, you have an established expertise and insight into how these companies do business today. That said, you get excited about how they can change their course, innovate, and adopt new business models. You are curious, have a growth mindset, and a desire to constantly learn more and become a true master of your domain.

B2B Client Success Consultant

Mirakl
Somerville
5 days ago
+29
Manage B2B clients, which are SMEs and large Enterprises, both during the project and run phases. Create tailored monitoring and self-service tools for all our Mirakl clients in North America. Provide tailored recommendations to our clients during their project phase to ensure a successful launch. Collaborate effectively with internal teams to set up powerful reporting and tools. Display strong analytical skills and identify the right KPIs to track. Produce efficient and qualitative self-service tools and content for our clients - remote workshops, webinars, etc.

Manager, Customer Success Management

Tamr
Greater Boston Area
5 days ago
+33
We are looking for a Manager of our Customer Success team in the Boston area. Our Customer Success team partners with our clients to deliver transformational business outcomes. Working with some of the largest companies around the world (Global 2000), our CSMs pride themselves on not only building good relationships but also providing strategic advice - connecting clients with best practices and other companies solving similar challenges. Our ideal manager for the Customer Success team is a partner to other groups within Tamr and to our customers, helping both sides define and deliver on new opportunities.

Customer Success Administrator

Evolv Technology
Waltham
5 days ago
+23
We are looking for a Customer Success Administrator to help support Evolv's Customer Success Organization (CSO). Our CSO consists of the Solutions and Global Services groups, encompassing both pre- and post-sales activity. The CSO leads or supports the majority of customer-based product activity including product experiences, pilots and demonstrations, technical interchanges, installations and training, and all other product related support. The CSO plays an integral role with our channel partners, leading product introductions and training, as well as providing materials to support the needs of the channel. The CSO also plays a critical role in the product development process through lessons-learned, voice-of-customer and general field-based activities.

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