Boston Tech Jobs and Startup Jobs

37

Bilingual Restaurant Success Manager - Inside

Toast
Greater Boston Area
3 hours ago
+50
As a Bilingual Restaurant Success Manager, you will operate as a key customer advocate for clients in your assigned territory. Using customer empathy and a consultative approach, you will drive customer satisfaction and measure success based upon a number of key performance indicators (KPIs): customer NPS, expansion revenue, retention, and referral revenue. As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs. 

Director, Cards Partnerships

Manager, Customer Success

Senior Data Engineer, Business Intelligence

Data Analyst, Commissions

Senior Manager Portfolio & Leasing

Regional Manager, Inside Customer (Restaurant) Success

Manager, Restaurant Success Analyst

Director of Corporate Social Responsibility

Network Engineer II

Director of Procurement

Director of Business Operations

Employee Cloud Insights Analyst

Systems Solutions Architect

Sr. Restaurant Success Analyst

Senior Executive Assistant

Loan Operations Manager - Toast Capital

NetSuite Administrator

Director of Business Systems

Business Operations Team Lead

Business Systems Manager

Load 10 more jobs21 jobs at Toast

EA Business Architect

MassMutual
Greater Boston Area
14 hours ago
+39
Perform business capability assessments, comparisons, and identify gaps. Manage, update and provide input to the capability models for the enterprise as well as the assigned domain. Create and maintain appropriate business views in the standard toolset to capture business goals, strategies, value chains, value streams, process models, stakeholder maps, and other relevant perspectives. Understand and drive how constituent’s objectives and goals modify or mature capabilities. Proactively understand current business problems and be able to translate them to EA technology domains. Establish and maintain relationships with leaders, partners and stakeholders that use EA services. Manage intake and assignments to EA teams. Support EA governance with standards, processes, templates, and EA systems data quality.

Information Risk Consultant Data Loss Prevention

Senior IT Systems Auditor

Executive Assistant

Digital Business Analyst

Business Intelligence Developer

Head of Strategic Risk

Technology Risk Lead

Load 4 more jobs8 jobs at MassMutual

IT Specialist

PathAI
Greater Boston Area
14 hours ago
+21
Provide excellent in-person and remote customer service to everyone at PathAI, and track your work in a ticketing system. Help solve intriguing technical puzzles while providing excellent customer service in person and remotely. Manage the queue of technical support requests to ensure a timely response and satisfactory resolution of all requests. Set up and deploy computers and other desktop technology to employees and new hires. Help organize and build processes to make the technology department more efficient and better able to support the organization. Support the employee onboarding and offboarding processes. Assist with technology projects and other tasks, as needed.

Game Director

Demiurge Studios
Cambridge
14 hours ago
Demiurge is seeking an experienced and energetic Game Director to lead our next project! A Game Director at Demiurge becomes the "CEO of the Game", managing the creation of one or more of our games. You lead and inspire a talented development team through all phases of product growth. You are the primary vision holder for the title, setting guidelines that empower your team to make compelling videogames. You have vast experience and are able to share that knowledge with others.

Director, Cyber Security

Vestmark, Inc.
Greater Boston Area
14 hours ago
+40
We are looking for a Director of CyberSecurity to join the team. In this role, you will serve as the main technical contact for CyberSecurity related activities and ensure that Vestmark's security posture evolves to meet the demands of the growing threat landscape. This person will be working closely with leadership and staff to identify, analyze, manage, mitigate and remediate CyberSecurity risk. You will establish a culture of CyberSecurity company-wide, ensuring mitigation tactics are collectively employed to help us reduce risk as we scale. You will work with the IT and Managed Services group to identify security related infrastructure improvements, and ensure that the Vestmark threat surface is sufficiently protected using industry best practices and

Senior Analyst, Content Marketing

DraftKings
Greater Boston Area
2 days ago
+46
We’re growing rapidly and are searching for a Senior Business Data Analyst to join our Internal Marketing Agency. You will partner with marketing channels to measure content performance, support the Insights team in analyzing complex data sets and translating them into actionable business decisions, and develop business cases to guide Agency strategy as it grows within our organization. Sound good to you? Join us. 

Operations Support Engineer

Internal Controls Manager, Technology

Executive Assistant

Desktop Support Manager

Load 1 more jobs5 jobs at DraftKings

Account Servicing Specialist

Forward Financing
Greater Boston Area
2 days ago
+47
As a Specialist in the Account Servicing Department, you will be challenged daily and find satisfaction helping customers resolve temporary financial and payment issues they are having with us. The department consists of specialized teams across customer service, payments, resolution, and arbitration. Specialists generally start in the payments tier but have opportunities to move across teams based on performance and business needs. In this position, you will play an integral role in the revenue life-cycle of the company and help strengthen our relationships with those customers that need assistance in repaying their financing. 

Customer Support Specialist

Lose It!
Greater Boston Area
6 days ago
+32
Mastery of product knowledge for entire Lose It! family of products (iOS app, Android app, Challenges app, embodyDNA). Delivering accurate and timely responses to customers over multiple channels (email, chat, App Store reviews). Clearly identifying, reproducing and logging bugs / product oversights. Detecting trends in customer issues and escalating appropriately. Updating processes and workflows in Zendesk using automations, triggers and macros. Guiding junior members of the team in their approach to customer care. Identifying opportunities for improvement, both for our team and our processes and the Lose It! suite of products.

Clinical Services Director

Kyruus
Greater Boston Area
5 days ago
+36
You’ll work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll have access to our client data, use our testing and production environments, and manage projects using Smartsheet. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll be the main clinical contact for a portfolio of customers and work with them to ensure optimal clinical configuration to support both the internal well configured customer goals as well as the search experience goals of the customer. You’ll manage customer clinical implementations through discovery of clinical strategy, determining configurations for clients, and resourcing as appropriate. You’ll develop new customer and prospect engagement opportunities, particularly around case studies and webinars stemming from clinical perspective. You’ll engage with clinical executives across our customer base, act as SME around Clinical Services as a key differentiator of our company.

VP of Real Estate & Center Development

Cricket Health
Cambridge
6 days ago
Cricket Health is looking for a driven leader to be our VP of Real Estate & Center Development to oversee all pre-development, development, construction and maintenance of our innovative kidney health centers and corporate offices. This is a critical role for Cricket Health as we embark on an ambitious growth plan. We are looking for candidates with deep experience in real estate as well as strong communication, team leadership and project management skills. We are looking for someone that is a self-starter, that has good attention to detail and that can build our real estate development, and construction management capabilities from the ground up. You will be responsible for recruiting an all-star team to execute on our company’s vision. The ideal candidate will thrive in a fast-paced environment. This role will report to the Chief Financial Officer.

Business Operations Manager

Cricket Health
Cambridge
6 days ago
We are seeking a passionate, strategic, and analytical Business Operations Manager to join our team in Cambridge, MA. You will be responsible for strategic initiatives across all of Cricket Health, with a focus on product and operations. The ideal candidate will have strong communication and analytical skills, will feel comfortable working cross-functionally and approaching problems in a data-driven and strategic way. This role will report to our Business Operations Lead.

Support Analyst

CrunchTime!
Greater Boston Area
6 days ago
+26
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
6 days ago
+26
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Sr. Technical Support Engineer

Abacus Insights
Greater Boston Area
6 days ago
+35
Our Customer Success team is looking to bring on an experienced Senior Technical Support Engineer. If you are interested in being an early founding member of a team that is absolutely critical to the overall success of our company, this is a position for you. As a founding member of the team, you will be responsible for all of our customer environment’s and helping to operate our platform with a software engineering focus.

Senior Systems Engineer (Security)

Vestmark, Inc.
Greater Boston Area
1 week ago
+40
Vestmark is looking to add a Senior Systems Engineer to our growing System Performance and Scalability team. In this role, you will provide hands on experience resolving system performance and scale related issues and serve as the main technical contact for system scalability. You will partner with all departments in the company including software development, systems engineering, and client delivery to ensure that our platform is meeting the scalability requirements of our clients. You will coordinate a scalability analysis effort to ensure that current system scalability challenges are identified, analyzed, and ultimately mitigated by the organization.

Administrative Assistant

PathAI
Greater Boston Area
1 week ago
+21
Manage calendars and prioritize meetings and calls for leadership team. Manage travel itineraries. Assist with scheduling office meetings and events (board meetings, all-team meetings etc.). Assist in executive team expense reporting. Assist in preparing internal and external corporate documents. Support operations team with additional duties as assigned. Support recruiting processes and scheduling, providing lunch, and ensuring a smooth candidate experience. Cover front desk duties as needed. Perform general administrative tasks including mailings, emailing, scanning, filing, printing, preparing and sharing presentation materials. Serve as main point of contact for employees including meeting room logistics. Assist in keeping shared spaces neat.

Business Intelligence Analyst

Indigo
Greater Boston Area
1 week ago
+21
 The role of Salesforce Business Intelligence Analyst will be the expert for Indigo’s commercial data analysis and reporting. The Salesforce Business Intelligence Analyst will review and analyze data from multiple platforms build reports and offer solutions to sales and functions for visibility into Indigo commercial performance and data quality. This role can be based in Memphis, TN or Boston, MA. Reporting to the Reporting Manager, this position will be a key liaison between Commercial in Memphis and I.T. in Boston to structure Salesforce and other systems and processes for successful utilization by management and the sales team.

Senior Systems Automation Engineer - Managed Servi…

Vestmark, Inc.
Greater Boston Area
1 week ago
+40
We are looking to add a senior level member to the Vestmark Managed Services team. As a senior systems engineer, you will ensure that Vestmark delivers and continues to deliver a high performance and reliable service. You will work on the next revision of our service whether it’s architecting, designing, re-engineering or implementing the next generation of our service. You will be a primary problem solver for IT service issues. You will work on routine system performance analysis, automation of system management, network troubleshooting, setup, system administration and more. We are looking for someone with experience in production data centers, someone that understands the critical nature of that business, and with a high level of attention to detail to help us keep our services running smoothly and constantly improving. The team is made up of level headed, well organized, and smart individuals that enjoy working together, and enjoy the constant flow of new challenges. Software development, systems integrations and deployment experience is key for this role. We’re looking for someone who has written more than just a few scripts. We need someone who loves to code, dreams about automation and also understands the system infrastructure side as well. 

Senior Network Operations Engineer - Managed Servi…

Vestmark, Inc.
Greater Boston Area
1 week ago
+40
We are looking to add a senior member to the Vestmark Managed Services team. You will be a key player on the team, and will provide thought leadership while working alongside your dedicated teammates. We are looking for someone with experience in production data centers, someone that understands the critical nature of that business, and with a high level of attention to detail to help us keep our services running smoothly and constantly improving. The team is made up of level-headed, well-organized, and smart individuals that enjoy working together, and enjoy the constant flow of new challenges.

Business Systems Analyst

CrunchTime!
Greater Boston Area
1 week ago
+26
We're looking for highly motivated Business/Systems Analysts with experience working with enterprise software systems. An ideal person has the demonstrated ability to evaluate complex business and technical requirements and formulate clear, concise documentation for a commercial web-based software product for use by the development and client services teams. Successful candidates will be strong team players but also able to work independently. Experience in the hospitality industry is a plus.

Boston Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Boston
LOCAL GUIDE
Best Software Engineer Jobs in Boston
LOCAL GUIDE
Coolest Tech Offices in Boston
LOCAL GUIDE
Best Sales Jobs in Boston
LOCAL GUIDE
Best Perks at Boston Tech Companies
LOCAL GUIDE
Best Marketing Jobs in Boston
LOCAL GUIDE
Best Data Scientist Jobs in Boston
LOCAL GUIDE
Best Design Jobs in Boston
LOCAL GUIDE
Women in Boston Tech
LOCAL GUIDE
Your Guide to the Boston Hardware Scene
LOCAL GUIDE
Your Guide to the Boston Startup Community
LOCAL GUIDE
Top Boston Startup Funding Rounds