Boston Tech Jobs and Startup Jobs

16

Senior Technical Services Consultant (Top Secret C…

VMware Carbon Black
Greater Boston Area
1 day ago
+59
This role will sit in VMWare's Security Business Unit, VMWare Carbon Black; a leader in cloud-native endpoint protection dedicated to keeping the world safe from cyber-attacks. The VMware Carbon Black Cloud consolidates endpoint protection and IT operations into an endpoint protection platform (EPP) that prevents advanced threats, provides actionable insight and enables businesses of all sizes to simplify operations.

Sales Strategy and Analytics Associate

Customer Success Manager

CRM Business Analyst (Gainsight)

Technical Trainer

Technical Support Engineer

Senior Technical Support Engineer

Load 3 more jobs7 jobs at VMware Carbon Black

Senior Product Manager

Drift
Greater Boston Area
2 days ago
+35
Carolina Lopez-Treviño, Software Engineer, joined August 2017. Carolina built several email features, and is a champion for the email infrastructure. Trevor Rundell, Director of Engineering, joined Feb. 2016. TRun is the go-to guy for anything tech or getting deep on a problem. Maggie Crowley, Staff Product Manager, joined Dec. 2017. Maggie & the team own our bot features and built the interaction flow we use today. Kristin Ackerson Senior Product Designer, joined Dec. 2018. Kristin designs creative and simple solutions for customers who are building Drift bots.

Office Manager / Team Assistant

LeanIX, Inc.
Watertown
2 days ago
+32
As Team Assistant at LeanIX you will take on a valuable and versatile role in our fast-growing company and work closely with internal departments and management as well as external contacts such as customers, suppliers and business partners. You also play an important role in the onboarding of new colleagues. You are responsible for the entire office management and all related administrative activities.

Technical Support Lead

LeanIX, Inc.
Watertown
2 days ago
+32
The Customer Support team at LeanIX is a critical part of our current and future success, and we are looking for absolutely, and only, the best people out there with a passion for educating our customers as well as solving their problems as they work within the LeanIX product suite. The Senior Customer Support Specialist will be a master of the customer support domain and will grow to serve as a hands-on team lead for the overall Customer Support team.

Senior Customer Success Engineer

LeanIX, Inc.
Watertown
2 days ago
+32
We are looking for a Customer Success Engineer with extensive troubleshooting and analytical skills to serve our customers via email, chat and occasional phone calls/Web conferences. You are self-driven, with strong motivation for digging deep into complex and hard problems. You have a sense of urgency and draw satisfaction from going above and beyond the limits to provide solutions. You will be a champion for the customers' voice within our company.

Sr. Netsuite Business Analyst

Dynatrace
Waltham
3 days ago
+28
As a Senior Netsuite Business Analyst, you will help define User Stories and prioritize Team Backlog on behalf of our finance business functions. You will evaluate and document the requirements for each Product Feature, work with Solution Architects to solidify solution design, and work with Business Analysts and the Development Team to implement cloud-based solutions on the NetSuite and Salesforce platform(optional). You will be the primary means of communication between our Development Team and our business functions.

Manager, Business Intelligence

Skillsoft
Greater Boston Area
3 days ago
+27
· Regular evaluation of implemented tools for investment productivity and effectiveness. Continually assess functional capabilities vs. other tools in market and opportunities for enhancing existing or introducing new tools. · Evolve the existing landscape of reporting through developing new leadership level dashboards and presentations with consistent look and feel within the bounds of our brand. · Provide thought leadership and data journalism mentorship to other analysts. · Build and maintain the distribution of push reporting and self-service data products for all levels of the organization, enabling seamless access to information. Ensure federation of data assets while maintaining appropriate privacy and information security requirements. · Work with team partners on the architecture and supporting data structure to guarantee high-performance, scalable reporting solutions. Routinely assess reporting performance, intercepting impacts from technical changes and guaranteeing customer satisfaction. Define and manage SLA metrics to track the availability and quality of reports and dashboards.

Field Integration Technician

MachineMetrics, Inc.
Greater Boston Area
1 week ago
+39
You’ll travel onsite to the customer’s location, discussing plans and expectations for the integration, plant rules, etc.  Review server installation and networking (setting up their server, IP addresses, and other network setups including some hardware). Connect machine control circuitry with data monitoring equipment, reference electrical schematics, solve circuit-related problems, and configure machines for communication. Configure tablets and TV’s to display our dashboard. Be a champion of our Core Values.

Senior Events Manager

Privitar
Greater Boston Area
1 week ago
+22
 Working closely with colleagues in the global demand and field sales teams to evaluate industry events and programmes for their ability to generate sales interest and pipeline. Produce events from concept through completion: identify opportunities, define strategy and goals, assemble project teams, manage vendors, source speakers. Use events to build brand, develop sales pipeline, and strengthen customer and partner relationships. Management of event assets (Physical and promotional). Tracking and reporting events budget. Measure and optimise ROI on events to develop future programmes. Create post-event wrap-up reports, sharing key learnings and best practices. Provide internal event management support for non-marketing events as needed.

Team Lead Client Success, B2B

Mirakl
Somerville
1 week ago
+29
You’re a doer who is focused on outcomes and results. You like to dig into tough challenges, roll up your sleeves, and get your hands dirty working through solutions. You’re not afraid of tackling problems head on, and bring an analytical, data-driven mindset to your work. When it comes to B2B markets, you have an established expertise and insight into how these companies do business today. That said, you get excited about how they can change their course, innovate, and adopt new business models. You are curious, have a growth mindset, and a desire to constantly learn more and become a true master of your domain.

Enterprise Customer Success Manager

Drift
Greater Boston Area
1 week ago
+35
We put the customer at the center of everything we do, and everyone who works at Drift has a part in driving customer success. The goal of the Enterprise Customer Success Team is to ensure our largest and most complex customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want. In addition, you will provide strategic guidance to your small portfolio of customers to ensure they are optimizing Drift well beyond their initial implementation. You will be the “air traffic controller” for your customer base, closely collaborating with the Account Management and Product teams to ensure your customer base is successful and growing. All this while building strong relationships with your day-to-day and executive contacts within your customer base, positioning yourself and Drift as trusted advisors to the customer’s conversational marketing strategy. 

Vice President, Business Systems

Dynatrace
Waltham
1 week ago
+28
We are seeking an accomplished Leader with an extensive background managing Business Systems in the software industry, utilizing a cloud-only approach. The Vice President, Business Systems is responsible for building strong business relationships across global functions to drive an integrated strategic roadmap, and to lead the delivery of Business Systems’ services across the organization. This includes, management of the Business Systems strategy, architecture, development, governance, and program management; including, management of a growing team with maturing processes. The Vice President must have broad experience and knowledge of all aspects of SaaS business functions and processes; and have a strong record of successful collaboration and service delivery. The successful candidate will have the ability to work well in a fast-paced growth-oriented environment, have a demonstrated ability to drive meaningful change cross-functionally, have influencing skills, executive presence, expertise in portfolio management, and firm understanding of all IT compliance controls.

Business Analyst with commercial Lending

Perficient
Somerville
4 weeks ago
+35
Business Analyst will support the replacement of current AFS Level 3 commercial lending system with latest version AFS Vision.Strong requirements gathering, process redesign, and testing skills required.The roles will be part of the business organization and report to the Program Manager. Commercial lending system experience a plus. Experience with enterprise-level system implementation a plus.

Customer Success Specialist - Marlborough

SimplePractice
Greater Boston Area
1 month ago
+21
In this role, you will use your passion for technology to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll be an integral member of the Customer Success team, getting to know and responding to thousands of SimplePractice customers, and working collaboratively with our team to constantly improve our Customer Success materials and processes. This role will give you front row access in a startup while you provide tangible value and support to our growing community.

Office Manager

Chronometriq
Cambridge
1 month ago
As Office Manager USA, you are directly responsible for organizing and coordinating the functions of Chronometriq’s USA home office functions with clients and departments in the USA, along with the corporate office in Canada so that the needs of the US office are met for office administration and procedures. The goal of the Office Manager role is to develop intra and extra-office communication protocols, streamline administrative procedures, inventory control, alignment with corporate vision, office staff supervision and task delegation.

IT Business Analyst - App Support

Encore Boston Harbor
Greater Boston Area
1 month ago
The Encore Boston Harbor IT Business Analyst is responsible for using advanced qualitative and quantitative methods to analyze the effectiveness of the department inclusive of planning, designing, developing, launching and supporting efficient business, financial, and operations systems in support and maintenance of Encore Boston Harbor’s hotel and back of house business systems. The Business Analyst is also responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. This includes, but is not limited to: maximizing opportunities for departmental and company success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.

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