Boston Tech Jobs and Startup Jobs


Manager, Global Education Services

Transmit Security
Greater Boston Area
2 days ago
Responsible for training content development, delivery, certification, and education infrastructure (LMS) throughout Transmit. Leverage current tools and develop new tools to enable and deliver training for Transmit employees, partners, and customers. Provide the leadership, management, planning for all training deliverables, including resource capacity management for training staff and creation/maintenance of education roadmap based on the Transmit product roadmap and releases. Ensure completion and consistency of all training deliverables and application of training related methods and tools globally. Lead the execution of end user and partner education strategy including the development and rollout of Authorized Training Centers globally and the use of contract instructors as necessary. Manage the end user and partner schedules worldwide.

Executive Assistant to the President

Transmit Security
Greater Boston Area
2 days ago
The Senior Executive Assistant’s main duties include scheduling meetings, making travel arrangements and organizing daily calendars. To be successful in this role, you should be proactive, meet deadlines and communicate effectively. Our ideal candidate also has previous experience as an Executive Assistant and is familiar with office management technologies.

Tier 2 Support Engineer, Boston

Greater Boston Area
2 days ago
Privitar is looking for a Tier 2 Technical Support Representative to provide the second-line of support to our customers. You will collaborate closely with our worldwide team of skilled support specialists and developers to rapidly resolve product issues and quickly address customer requests. Successful candidates must possess excellent communication, analytical and problem-solving skills along with a strong technical acumen to deliver the highest level of problem resolution and service excellence.

Head of Strategic Risk

Greater Boston Area
2 days ago
MassMutual is seeking a highly motivated and experienced professional to join the Enterprise Risk Management area. Responsibilities include creating and evolving a framework for managing strategic, competitive, talent, sustainability and other risks as they emerge. The ideal candidate will employ models to create financial analysis that drives decisions on risks taken by the firm. This position requires the ability to “think outside the box” identify emerging risks and influence the lines of business to implement strategies to mitigate them.

Information Systems Audit Consultant

Head of Defined Benefit

Information Risk Consultant Data Loss Prevention

Pension Actuary

Enterprise Data Strategy and Sourcing Lead

Executive Administrator

DCIO - Business Support Analyst

Digital Business Analyst

Business Analytics Consultant

Business Intelligence Developer

Load 7 more jobs11 jobs at MassMutual

Customer Success Manager

Greater Boston Area
2 days ago
Manage enterprise client relationships, creating account growth plans, and navigating scope conversations with positive outcomes for all involved. Drive solution adoption by providing best practices, solution usage maturity benchmarks, diagnosing barriers to adoption, and helping the customer address those obstacles. Develop and maintain a deep understanding of both the Alyce product and our customer's specific needs in support of their ongoing usage. Communicating in a concise but appealing manner, with the ability to simplify technical concepts for a non-technical audience. Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Engineering. Provide proactive support to our clients.

Lead User Researcher

Greater Boston Area
2 days ago
We can’t make good product decisions without the deep insight into the lives and experiences of our users. We’re looking for the founding member of our user research team – someone with experience, confidence and leadership skills as well as a passion for getting out in the field and doing the legwork to gather the knowledge needed to guide our product development efforts. While your initial focus will be on our Marketplace offering, you will have the opportunity to work across product lines to deliver valuable user insights and define research best practices. You will ultimately help build out a best-in-class user research team, drawing on your experience to establish a lean, modern user research capability at Indigo.

Director, Carbon Strategy

Business Intelligence Analyst

Senior Oracle Business Analyst - Order-to-Cash

Manager, Systems Innovation

Image Analysis Data Scientist

Director, Systems Innovation

Director of International Field Data Solutions

Director of Global Strategy, Microbial Innovation

Agronomy Data Ambassador

Head of Internal Sustainability

Head of Grain Quality

Carbon Business Intelligence Analyst

Manager, GeoInnovation

Associate Manager, Geoinnovation FDS

Associate Manager, GeoInnovation

Load 10 more jobs16 jobs at Indigo

Senior Business Operations Manager

2 days ago
The Senior Business Operations Manager will focus on helping Markforged continue to scale - managing a team which oversees elements of company bookings, forecasting, sales analysis, order entry and operational planning. You will work with directors, executives and cross-functional leadership to analyze historical trends and forecast future productivity; solve problems; innovate better processes; and provide control to a continuously evolving sales process.

Customer Success Associate

Greater Boston Area
2 days ago
Smartsheet is looking for a proven Customer Success Associate to manage a set of small to medium sized accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. For the right candidate, this is a career-defining opportunity to join us at a critical moment and truly have a significant impact. The ideal candidate should have a proven track record of Software as a Service (SaaS) account management, maintaining high customer renewal rates as a result of ongoing customer engagement, technical leadership and outstanding communication skills.

Senior Network Engineer

Greater Boston Area
2 days ago
As part of the infrastructure engineering team based in our Boston, MA office, the Senior Network Engineer will plan, design, implement, and support enterprise networking infrastructure across on premise and public cloud environments (AWS direct connect preferred). Key responsibilities include configuring, maintaining, optimizing, and troubleshooting new and existing network hardware, software, and communication links. Works on complex network issues; documentation, analysis and resolution of escalated tickets. The successful candidate will be a self-starter who exceeds with minimal supervision and works within teams using agile engineering principles.

Customer Care Specialist

Piaggio Fast Forward
Greater Boston Area
2 days ago
Piaggio Fast Forward (PFF) is hiring a Customer Care Specialist (CCS) to join our new and growing Product Support team. The CCS will be a cross-functional role to encourage collaboration with colleagues in marketing, finance, and manufacturing operations. The position requires a close working relationship with other members of the Product Support team as well as the ability to take ownership and work independently in areas of direct responsibility. Successful CCSs will be interested in learning about PFF’s technology and will demonstrate great attention to detail. As a CCS, you will be responsible for troubleshooting our customer’s issues ranging from product use, expectations, technical resolution, warranty issues and exchanges, and other general inquiries.

Customer Success Manager

The Predictive Index
Greater Boston Area
2 days ago
The Customer Success Manager will be the PI expert and assert the power of Talent Optimization to our customers. They will develop dynamic lasting relationships to manage and grow direct accounts for PI whilst enabling their customers to optimize their talent effectively. This will include driving customer objectives, supporting software utilization, and handling training with local Certified Partners. The ideal candidate will have the ability to understand and solve individual business challenges with confidence, while executing on specific tasks and projects at once.

Security Analyst - FedRAMP

Greater Boston Area
2 days ago
As a Security Analyst, you will contribute to upholding U.S. Government regulations and standards, including FedRAMP, DISA, SRG, and STIGs as well as supporting larger IT GRC team activities. You will assist engineers with aligning Datadog with these requirements, and provide subject matter expertise for the design, implementation, operations, management, and maintenance of Datadogs technology ecosystem. You will be responsible for tracking and executing Datadog’s Continuous Monitoring, Data Protection, and Change Management activities. In support of these activities you will assess threats and risks, validate system security requirements, analyze and collaborate on system security designs, verify compliance with system security requirements, perform system audits, testing, and act as a liaison with other departments and business units.

SVP Corporate Development

Greater Boston Area
2 days ago
We are looking for a strategic executive to lead our active Corporate Development program in a dynamic, high growth marketplace. The SVP of Corporate Development will be responsible for developing and executing a strategy to develop opportunities that expand our suite of solutions as well as market reach. In this role you will need to be a visionary, planning for the future growth and scale balanced with a understanding of who new opportunities impact our P&L. The SVP of Corporate Development will lead our transaction team and be responsible for all active deal related activity from negotiations through valuation, diligence and integration. In this leadership position you will be expected to work closely with all of the relevant functions as well as our entire executive team to ensure smooth and timely execution of our M&A objectives as well as successful integration and realization of the overall benefits.

Associate Account Manager

Systems Administrator

2 days ago
The System Administrator is responsible for the daily monitoring, management, troubleshooting and issue resolution for all CG corporate enterprise software platforms. These systems include, O365, Okta, Jumpcloud, Carbon Black, Atlassian platforms, In Contact, and Ring Centra. You will be responsible for implementing new systems to meet the challenges of a growing global company. The management of these systems requires a familiarity with SOX standards and requirements. You will work closely with all of the corporate system owners across the company including sales, finance, HR, and engineering. You will need to have several years’ experience managing a complete lifecycle MFA solution. You will provide level 3 support to application issues and problems. You will need to document, design, and train users on the new systems implemented.

Senior Business Intelligence Analyst

Customer Success Specialist

Senior Manager, Canada Business Operations

Client Engagement Manager

Greater Boston Area
2 days ago
Work to solve client challenges in direct partnership with a Business & Pricing Analyst. Manage the full life-cycle and communication for a client relationship, including: Kickoff and onboarding activities; Project timelines and deliverables; Build custom, visually appealing presentations delivered to both middle management and C-suite executives. Upsell and cross-sell opportunities among our many products and offerings; Provide valuable, implementable results and recommendations using strategic business analysis. Collaborate with our internal team members to deliver a consistent, high-quality experience for clients. Serve as a product owner, taking the initiative to drive improvements and innovations from the front line, including streamlining processes, improving visualizations, creating better storytelling, and anything else to improve the Price Intelligently product.

Sales Enablement Manager, Systems and Tools

Greater Boston Area
2 days ago
Toast is looking for an experienced sales trainer to join our Revenue Operations team to own the on-boarding and ongoing development of our sales team. You’ll work closely with both the operations and enablement teams to ensure that the people we support are taking full advantage of our entire tech stack. Further, you’ll help provide feedback to operations on the most difficult parts of our process today to focus our energy on the most impactful challenges. You should have a track record of successfully motivating teams and should be comfortable taking ownership of developing a new program. This role is ideal for someone who is deeply technical, but still loves to help people learn.

Lead Executive Assistant

IT Infrastructure Manager

Director of Business Systems

Director, Enterprise Systems Architect

Remote Implementation Engineer - Boston

Software Configuration Specialist - Boston

ServiceNow Administrator

Director, Corporate Development & Strategy

Senior Technical Support Manager

Sr. Business Analyst

Senior Director Enablement CS

Regional Manager, Restaurant Success (Inside)

Director of Restaurant Success

Data Insights Analyst, GTM Strategy & Operations

Sr. Business Analyst, Support

IT Help Desk Analyst

Bilingual Restaurant Success Manager - Inside

Sr. Restaurant Success Analyst

NetSuite Administrator

Chief of Staff Supporting CBO/CFO

Senior Manager, Strategic Operations

Senior Director, Operational Excellence

Systems Solutions Architect

Travel Manager

Business Systems Manager

Load 10 more jobs26 jobs at Toast

Client Success Operations Specialist

Panorama Education
Greater Boston Area
2 days ago
As a Panorama Client Success Operations Specialist, you will enable the CS team to deliver on its mission of supporting, renewing, and expanding clients. Strengthening our team’s effectiveness and efficiency will include tracking and managing metrics and goals, designing and implementing knowledge management tools, and building and improving processes to help our clients administer millions of surveys and integrate their student data systems each year. You’ll also manage all of Panorama’s survey printing projects, processing over two million survey forms annually. Panorama is a rapidly-growing, well-funded technology startup, and the Client Success Operations Specialist will play a key role in building our culture and processes.

Manager of Customer Operations

Greater Boston Area
2 days ago
The Mission of the Director of Customer Operations will be to drive the effectiveness and efficiency of our Customer Success team. You will report into the Director of Customer Success and partner closely with Success Leadership & Sales Ops to fully understand & optimize our efficiency to provide real-time insights that allow us to quickly adjust our customer success strategy to better support our customers and improve retention.

Director of Support

Customer Support, Manager

Security Risk and Compliance Manager

Manager of Customer Success - Onboarding (Boston)

Manager, Customer Success (Boston)

Growth Success Manager

Field Event Manager

L&D Specialist, Customer Support

L&D Specialist, Customer Success

Product Expert

Onboarding Specialist (Boston)

Director of Security Operations

Load 9 more jobs13 jobs at Klaviyo

Customer Care

2 days ago
Remotely support users in learning the ins and outs of 3D printing. Keep customers ridiculously happy. Print in 3D to your heart’s content.

Director of Real Estate & Facilities

Director of Strategic Initiatives

Bilingual Customer Support Specialist

Americas Logistics Lead

Special Events Manager

NetSuite Administrator

Dental Technical Support Specialist

Load 4 more jobs8 jobs at Formlabs

Self-Service Learning Strategy Lead

Greater Boston Area
2 days ago
The Self-Service Learning Strategy Lead will serve as a key player within the Customer Experience / Self-Services Strategy and Delivery domain, building a world class self-service learning experiences for DataRobot customers and those looking to expand their horizons into machine learning and artificial intelligence.

Director of Education (DataRobot University)

AI Risk Management Specialist

Executive Assistant

AV / IT Expert

Transportation General Manager

Telecommunications General Manager

Life Sciences General Manager

Load 4 more jobs8 jobs at DataRobot

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