Boston Tech Jobs and Startup Jobs

117

Senior Data Analyst

Hopper
Greater Boston Area
2 hours ago
+36
We’re looking for a data-savvy individual to join our Data Science team as a Data Analyst, to create consumer-focused research content and support user-centric product development and growth based on our real-time feed of billions of flight search results along with an archive of several trillion data points. You may be a great fit for our team if you are excited about exploring huge (and sometimes messy) data sets and finding effective ways to simplify and communicate the results to a non-technical audience.

Technical Support Specialist

Owl Labs
Somerville
5 hours ago
+11
As a Technical Support specialist, you will be the primary point of contact to Meeting Owl end-users, resellers, and potential customers through all customer support channels, including chat, email, phone and social media. We are looking for an enthusiastic self-starter, who is comfortable taking the initiative to deliver outstanding customer support.

Sr. Manager, Insurance

Indigo
Greater Boston Area
7 hours ago
+21
Indigo is looking for a motivated Insurance expert to join our dynamic team and lead efforts to manage the risk associated with Indigo’s business models. The Sr. Manager, Insurance will report directly to the VP, Treasury & Risk Management, and play an integral role in building and maintaining strong relationships with business partners, brokers, and third-party vendors. This individual will also be tasked with assessing current coverage and costs, and researching and recommending improved insurance products globally.

Information Security Administrator

International CRM Senior Manager

Scientist, Bioprocess Analytics

Manager, Office of the CEO

Senior Software Engineer, Data Platform

Associate Manager, International

Seed Applied Technology Regulatory & Compliance Co-op

Manager, Strategy and Business Development

Sr. Manager, Strategy and Business Development

Basis Analyst

Senior Manager, Systems Integration

Associate Manager, GeoInnovation

Load 9 more jobs13 jobs at Indigo

Customer Adoption Manager

Mendix
Greater Boston Area
8 hours ago
+13
As a Customer Adoption Manager in the Developer Community group, you will be responsible for driving adoption of the Mendix platform within our customer base. As a key team-member of the Mendix Developer Community team, you’ll interact with Mendix customers at large enterprise companies around the world to engage them into the Mendix community of over 60,000 developers.

VP Customer Service – Efficiency and Effectiveness

ezCater
Greater Boston Area
10 hours ago
+30
Be responsible for the efficiency and effectiveness of the 500 (soon to be 1,000+) CSRs who support all of our constituents. Our people are in multiple sites across the US and Europe, in office, work-from-home, and outsourced set-ups. Lead the teams that help you do your work. Today those teams includes scheduling, workforce management, training, quality assurance, and strategic projects. Refine the processes and tools we have in place – and invent, buy, or build different and better ones when it’s time to do so. We don’t have sacred cows. Work closely with our data analysts to invent and refine metrics, ferret out problems, calculate ROIs, and track improvements. We’re huge believers in the enabling power of objective-yet-nuanced data. Work closely with our software developers to build or buy better tooling. We’re huge believers in the enabling power of clever-yet-pragmatic technology. Work closely with our CSRs and their leaders, helping roll out your refinements and new processes, and ensuring they’re practicable and welcomed by the CSRs.

Facilities Manager

Markforged
Watertown
15 hours ago
+25
The Facilities Manager will join the rapidly growing Business Operations team to ensure success Markforged scales rapidly in 2019. In this role you will: Responsible for facilities projects for existing and future Markforged office locations - scopes Markforged operational and physical space requirement needs as team grows, manages budgets, and ensures projects completed on time Oversees physical security infrastructure, access controls, and policies Manages relationships with property management, facilities vendors, contractors, and building engineers Troubleshoot and problem solve facilities related incidents, and manage landlord relationships Manage office management team across Markforged offices Own global EHS compliance and required reporting Run emergency / incident response planning for all facilities

Maintenance Technician

Office Manager

Customer Solutions, Technical Engineer-Metal

1st Shift Supervisor

2nd Shift Supervisor

Machine Operator 1st Shift

Machine Operator 2nd Shift

Machine Operator 3rd Shift

3rd Shift Supervisor

Load 6 more jobs10 jobs at Markforged

Onboarding Specialist

Klaviyo
Greater Boston Area
18 hours ago
+42
Onboarding Experts at Klaviyo are a critical part of our future success. We take the success and happiness of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers in their first 90 days setting up Klaviyo with the highest level of quality in both product knowledge and communication skills and, in the process, consistently meet and exceed customer expectations. We are looking for an Onboarding Expert who is passionate about providing the best onboarding experience and support to customers who are scaling their businesses with Klaviyo.

Community Events Manager

IT Specialist

Director of Support

Product Expert

Load 1 more jobs5 jobs at Klaviyo

VP, EPI-Safety Solution

Aetion
Greater Boston Area
21 hours ago
The GM, Safety will be responsible for developing and leading Aetion’s safety offering. The person in this role will be accountable for design and execution of a solution built upon Aetion Evidence Platform that addresses key problems for pharmaceutical companies’ safety obligations, including (a) support of product development; (b) detection of safety signals; (c) fulfillment of post-marketing safety requirements in the US and Europe; and (d) rapid response to regulatory inquiries.

Director, Success Operations

DataRobot
Greater Boston Area
21 hours ago
The Director, AI Success Operations is responsible for establishing a world-class Success and Services organization within DataRobot. The Director, AI Success Operations will focus on initiatives related to systems, processes, talent, and reporting and analytics that enable DataRobot to scale out its Success and Services team while delivering unbelievable value to clients of DataRobot’s Automated Machine Learning software platform. This person will work closely with the Sales, Finance, Product, and Operations, and Support teams to successfully deliver on key strategic and operational initiatives. This newly created role is an outstanding opportunity for an ambitious and analytically oriented individual who is well versed in implementing services operations excellence to join the defining company in the machine learning revolution.

Transportation General Manager

Life Sciences General Manager

Manufacturing General Manager

Retail General Manager

Telecommunications General Manager

IT Manager

IT Operations/DevOps Engineer

Client Development Manager

AI Success Director

Translations Assistant

Administrative Coordinator, DataRobot University

Load 8 more jobs12 jobs at DataRobot

Senior Systems Engineer II

Everbridge
Greater Boston Area
22 hours ago
+43
Everbridge is looking for a DevOps engineer to enable continuous integration (CI) and continuous deployment (CD) of our SaaS and DaaS capabilities, as well as other random acts of DevOps automation by any and all (clean) means necessary. This person must have mad skills in the majority of the usual DevOps technology suspects: Jenkins, Jira, Ansible, Maven, Nexus, Centos, VMWare, Gitlab, FreeIPA, Keycloak, HAProxy, scripting of all kinds, etc, and also be able to sling code to go above and beyond when needed. The core responsibility would be to automate dev to test, test to production, builds, and other build for different project deliverables, as well as scale the development team by any means necessary.

Customer Support Specialist / Temp to Hire

MineralTree
Cambridge
22 hours ago
+23
On our technical support team, you will have a great opportunity to learn how to help our customers troubleshoot and navigate through processes and bugs regarding the MineralTree Secure Business Pay software. You will assist customers with product support while demonstrating the highest level of customer service. This is a full-time temporary opportunity, and given the fast growth MineralTree is seeing there could be potential for a longer term role with our company.

Customer Success Enablement Manager

Everbridge
Greater Boston Area
22 hours ago
+43
Building and running our Webinar Program – including program creation, content creation, delivery of webinars, driving attendance, measuring impact. Building and run our User Groups – including in-person coordination and management of these user groups across the US. Assisting with customer enablement and retention efforts – serving as a product expert to assist with ad-hoc requests from our Account Management and Sales teams, as well as programmatic efforts to drive adoption and usage within the customer base.

Technical Support Engineer

Everbridge
Greater Boston Area
22 hours ago
+43
We are looking for an experienced senior Technical Support Engineer to join our Customer Support department. This position will work with our customers to provide technical product support for enterprise products in a SaaS environment. The ideal candidate is self-motivated, friendly, out-going, and has a passion for technology and going above and beyond to make our customers successful.  This candidate must be able to work independently and as a team player.

Game Director

Demiurge Studios
Greater Boston Area
1 day ago
Demiurge is seeking an experienced and energetic Game Director to lead our next project! A Game Director at Demiurge becomes the "CEO of the Game", managing the creation of one or more of our games. You lead and inspire a talented development team through all phases of product growth. You are the primary vision holder for the title, setting guidelines that empower your team to make compelling videogames. You have vast experience and are able to share that knowledge with others.

Help Desk Analyst

Toast
Greater Boston Area
1 day ago
+45
Respond to and troubleshoot issues reported by employees across a wide variety of technologies including laptops, peripheral devices, VOIP phones, audio-visual equipment, and software/cloud applications both onsite and remotely. Create and configure user accounts. Image and profile laptops as part of new hire onboarding. Document issues and resolution steps taken in helpdesk ticketing system.

Director, Toast Payments

Restaurant Success Analyst

Enterprise Mid Market Associate Restaurant Success Manager

Executive Assistant

Enterprise/Mid Market Services Manager

Director of IT & Security Operations

(Sr.) Business Intelligence Manager

Strategy & Operation Senior Program Manager

Technical Support Specialist

Revenue Operations Representative

Systems Enablement Manager

Load 8 more jobs12 jobs at Toast

Business Analyst

Taymax Group Acquisition, LLC
Greater Boston Area
1 day ago
+24
About Taymax Taymax Group Acquisition, LLC (“Taymax”) is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America.  Taymax owns and operates over 60 clubs in California, Texas, Pennsylvania, Tennessee and Ontario, Canada, and has plans to double its club count over the next 5 years.  Taymax is one of the largest and fastest-growing franchisees in the

Claims Specialist

Agero
Greater Boston Area
1 day ago
+14
Leads, communicates, and negotiates the resolution of all client issues to completion. Analyzes details of situation to determine degree of responsibility of all involved parties. Negotiates and settles all damage claims that have been submitted. Utilizes strategic decision making skills to provide mutually beneficial resolution to inquiries.

Office Coordinator

Videolink
Cambridge
1 day ago
Greet guests and direct vendors and deliveries to the correct location. Maintain the highest level of customer care while demonstrating a friendly and cooperative attitude at all times. Demonstrate flexibility in satisfying customer demands in a high volume, production environment. Ensure tidiness of client and common areas. Answer and direct telephone calls, adhering to the VideoLink Phone Policy for pick-up and voice mail procedures. Ensure that all calls requiring immediate assistance are forwarded to the appropriate department/person. Act as shipping coordinator for packages arriving and leaving VideoLink. Schedule flights and make other travel arrangements. Open, sort, and distribute mail.

Product Support Engineer

Attivio
Cambridge
1 day ago
+26
Attivio is looking to hire a Technical Support Engineer. In this role, you will work directly with our Fortune 500 customers and partners to solve complex technical issues with Attivio’s Big Data and search products. This position involves exposure to enterprise-level applications, complex distributed systems and Java troubleshooting. Our ideal candidate will have a software support background interfacing with customers and a drive to work at the code level. The incumbent in this role will be expected to participate in a low-volume monthly on-call rotation.

Desktop Support Specialist

Flywire
Greater Boston Area
1 day ago
+26
We, at Flywire, our looking for a self-motivated IT professional to provide IT support at our Boston headquarters. You, along with other members of the Boston and Valencia, Spain based team, will be responsible for providing and maintaining reliable employee connectivity of office IT systems and desktop solutions across our global workforce. This individual must be comfortable working independently and be willing to proactively take on a range of responsibilities from assisting with strategy to handling individual requests.

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