4 days ago
Investigate product issues spanning the domains of materials, mechanical, electrical and software. Create reports and dashboards for the Quality Team, engineering, and customer success.
Build standard reporting and analysis tools for both the Quality Team and Customer Service Team to quickly fix product issues.
Inform engineering decisions with data analysis, present findings to the Quality Team and Design Engineering teams to improve the quality of hardware and software.
Analyze data and make recommendations on priority of work, first steps on investigating product issues.
Assess and implement new data sources.