Boston Tech Jobs and Startup Jobs

158

Developer Support Engineer II

DigitalOcean
Greater Boston Area
11 hours ago
We are looking for a Developer Support Engineer to join our Developer Support Core team. Reporting to the Manager of Support for Core, you’ll be responsible for connecting customers from around the world with the resources needed to enable them to fully utilize our platform and advocating for their needs. As a Developer Support Engineer focused on providing exceptional support for our Core (Compute, Storage, and Network) offering, and through engagement and collaboration with our Core, Product, and Engineering teams, you’ll have the opportunity to connect with and directly impact each customers' experience and journey on our platform.

Director, Gaming Relations

DraftKings
Greater Boston Area
11 hours ago
+24
Oversee a team that manages key strategic partnerships with casino and gaming partners. Develop and maintain strong relationships with senior executives at partner companies. Design strategy to ensure that DraftKings is driving key partner business objectives. Implement processes to optimize day-to-day partner management and reporting of key metrics, including revenue. Collaborate with internal marketing, product, and events teams to develop custom activation strategies for partners. Collaborate with internal operations teams to optimize DraftKings retail sportsbooks. Track and report on relationships to DraftKings senior executives. Conduct regular analysis for key areas of growth. 

Manager, Gaming Relations

Executive Assistant

Business Data Analyst

Loyalty Operations Analyst

Senior Business Data Analyst, Reinvestments

Senior Business Data Analyst

Load 3 more jobs7 jobs at DraftKings

IT Manager

Catalant Technologies
Greater Boston Area
11 hours ago
+25
IT is an essential team at Catalant. We’re here to provide best-in-class tools and support to a rapidly growing, 100% cloud focused organization. We strive to make IT an unobtrusive part of day-to-day life at Catalant and search for new and exciting ways to integrate technology to improve Catalant’s productivity and office culture. Through automating daily tasks, sourcing new software, building out A/V, training staff, or even getting music to play across the entire office, Catalant IT enables our employees to do their best work from wherever they may be.

Technical Support Representative

Bevi
Greater Boston Area
11 hours ago
+28
Technical Service Representatives (TSRs) at Bevi field calls, e-mails, and chat inquiries from potential and existing customers and partners, answer straightforward (Tier 1) inquiries and questions, and forward advanced (Tier 2) issues to Finance, Order Management, Sales, Technical Support, and other teams within Bevi. TSRs ensure that all inbound inquiries are documented in a clear and quantifiable manner, use existing resources (documents, videos, etc) and tools (ERP, ticketing system, etc) to answer and resolve questions on all matters related to Bevi. TSRs also field advanced issues and inquiries, ensure that they are fully documented, and escalate them to advanced resources within Bevi for resolution. In this metric-driven role TSRs are responsible for ensuring that all stakeholders with inbound inquiries have a timely, efficient, and effective interaction with Bevi.

Request for Proposal (RFP) Coordinator

Interactions
Greater Boston Area
23 hours ago
+20
We are looking to hire a Request For Proposal (RFP) Coordinator to support the sales, solution consulting, and customer success teams in fulfilling inbound requests for information and documentation associated with competitive bids (e.g. RFI’s & RFP’s), IT Security Questionnaires, Vendor Surveys and other requests from clients and prospective clients.

Director, Solutions Architecture

Sales & Marketing Operations Manager

Hometap
Greater Boston Area
1 day ago
Who We Are   At Hometap, we believe you can have a house and a life. Our vision is to enable homeowners to access their home's equity - free of debt - do the big-ticket stuff that makes life better: start a business, buy a second home, get out from under crippling debt, or pay for college tuition.    We make investments alongside homeowners today in exchange for a share of the future value of the home.  For homeowners, this is a simplified,

Analytics & Insights Analyst

PlacePass
Greater Boston Area
1 day ago
+36
PlacePass is looking for an enthusiastic Analytics & Insights Analyst to join on the ground floor of our Analytics & Insights team. In this role, you will utilize website analytics and other performance data across our travel marketplace platform to derive strategic insights that you will present to company leadership and strategic partners on a daily basis. About PlacePass: Founded in 2016 and located in the heart of Boston, PlacePass is

User Operations Specialist

The Predictive Index
Greater Boston Area
1 day ago
+21
We’re looking for a Customer Service Specialist passionate about helping clients overcome obstacles. The ideal candidate is excited about executing a forward-facing part of our business while gaining vital experience with our product. A candidate with an ability to be authentic and operate in solutions mode can expect to be put in a position to succeed in this role.

Office Manager

Thrasio
Greater Boston Area
2 days ago
Thrasio is one of the fastest-growing acquirers of Amazon third-party FBA brands. Our mission is simple: to become the largest and most profitable selling group in the Amazon ecosystem while building an amazing place to work, full of people who love to come in every day. Hiring people who share that is a core part of our beliefs, and the reason that we’re on a path to grow more than 10x in the next few years! We have the capital to do this from

IT Technician

Datadog
Greater Boston Area
2 days ago
+39
Provide amazing day to day hardware and software technical support for our users. Configure laptops as part of onboarding and refresh cycles. Assist with new hire orientations covering policies, best practices and services used within Datadog. Handle general ticketing, account management, and problem escalation. Maintain hardware and software inventory. Support audio visual needs for Datadog employees in conference rooms and other common areas. Create and maintain internal and user facing documentation. Participate in deployment and security related projects.

Head of Consultant Relations

MassMutual
Greater Boston Area
2 days ago
+13
Define enterprise capability strategy and multi-year roadmap to leverage existing consultant relationships to support corporate strategic objectives, customer needs, and industry trends to retain clients and influence sales. Identify any gaps or opportunities for improvement and work with business owners to develop tangible action plans for improvement and penetration of consultant community. Based upon voice of the customer data (market competitive data) identify desired gains, and work with business owners to develop tangible actions. Meet regularly to re-assess market conditions and identify trends and potential risks or threats to our competitive positioning. Recommend adjustments to leadership as required. Continually reassert our competitive advantage and position within industry periodicals prevalent within the market.

Client Engagement Manager

Digital Business Analyst

Head of Strategic and Competitive Risk

Senior Data Analyst

Senior Business Intelligence Analyst

Head of Regulatory and Subsidiary Analysis and Reporting

Executive Liasion

Due Diligence Analyst

Senior Investment Data Analyst

Digital Business Analyst

Load 7 more jobs11 jobs at MassMutual

Associate Service Desk Engineer

ezCater
Greater Boston Area
2 days ago
+30
We are looking for a customer-focused, hands-on Service Desk Engineer, for our Boston office, to join our talented Corporate IT team. You will help support a growing diverse team of marketing, sales, support, and engineering specialists. Serving as the initial point of contact for all technical inquiries, you will gather and analyze information about the user's issue to answer basic questions to determine the best way to resolve their problem.

Director of Customer Service Insights and Metrics

Enterprise Support Specialist - Daytime Shift (Bil…

Grubhub
Greater Boston Area
2 days ago
+29
Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Support believes in learning, growing, and promoting internally: as agents complete projects assigned to them, achieve high customer satisfaction and quality assurance scores on their tickets, knock volume expectations out of the park, and more, they'll earn badges. Earning badges unlocks access to promotions and a variety of growth path opportunities, including leadership, technical escalation, or specific subject matter expertise. As in life, so it is with support: choose your own adventure!

Enterprise Support Specialist - Night Shift

Enterprise Support Specialist - Weekend Shift

Enterprise Support Specialist - Daytime

Enterprise Support Team Lead

Enterprise Support Specialist - Weekend Shift (Bilingual)

Service Desk Lead

Load 3 more jobs7 jobs at Grubhub

Technical Support Engineer

Everbridge
Greater Boston Area
2 days ago
+43
We are looking for an experienced Senior Technical Support Engineer to join our Customer Support department. This position will work with our customers to provide technical product support for enterprise products in a SaaS environment. The ideal candidate is self-motivated, friendly, out-going, and has a passion for technology and going above and beyond to make our customers successful.  This candidate must be able to work independently and as a team player.

Executive Assistant Contractor

Customer Success Enablement Manager

User Research Coordinator

Toast
Greater Boston Area
3 days ago
+45
We’re seeking a Research Coordinator to help us build a thriving research practice. You’ll support researchers by handling the logistical aspects of the research process - proactively finding opportunities to help us formalize, improve and scale our processes. You’re right for this role if you are detail-oriented; collaborative and humble; have a can-do attitude; and you’re naturally curious.

Senior Director, Organizational Success

Manager of Credit Risk Strategy

Senior Manager, Market Insights & Strategy

Customer Support Team Lead

Sales Enablement Manager, Systems & Tools

Post-Live Services Coordinator

Executive Assistant

Content Insights Analyst

Credit Risk Analyst

Strategy & Operation Senior Program Manager

Restaurant Success Manager

Payments Operations Analyst

Toast Capital Operations Coordinator

Director, Corporate Development & Strategy

Load 10 more jobs15 jobs at Toast

Office Manager

DataRobot
Greater Boston Area
3 days ago
We are looking for a sharp, energetic office manager who enjoys working in a constantly changing environment at a hyper growth start up. If you like to tame chaos while remaining calm and flexible in the face of ever-changing priorities and needs, then this is the role for you. Our ideal candidate lives to help people, is always challenging themselves to do more, is extremely organized with an amazing attention to detail, is result-oriented and

Executive Assistant

Life Sciences General Manager

Manufacturing General Manager

Telecommunications General Manager

Transportation General Manager

IT Operations/DevOps Engineer

Self-Service Learning Strategy Lead

AI Success Director

Load 5 more jobs9 jobs at DataRobot

Dental Technical Support Specialist

Formlabs
Somerville
3 days ago
+16
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world - and now dental professionals, too. User success is the heart of Formlabs’ success. As our desktop technology accelerates and expands heavily into the dental market, so too does the need to have expert teachers on hand to offer

Data Analyst

Director of Strategic Initiatives

Global Head of Services

Startup Founder

Customer Care

Customer Support Specialist

Facilities Manager and Safety Officer

Load 4 more jobs8 jobs at Formlabs

Administrative Assistant II

Peapod Digital Labs
Greater Boston Area
3 days ago
+17
General office management. Manages department/function by distributing and ordering supplies. Manages functional budget, prepares invoices and reports to assist the assigned individual and functional area. Manage travel (includes online research, booking, tracking, preparing the traveler, etc.). Manage meeting and conference rooms. Meeting and event planning (includes negotiation hotel contracts, scheduling catering, preparing for Web and video conferencing, etc.). Serve as coordination point to collect, organize, and present information for the functional area. Function/Department Program Coordination & Support. Serves as the main liaison and communication link to leader and function.

Customer Support Engineer

MineralTree
Cambridge
3 days ago
+23
On our technical support team, you will help our customers troubleshoot and navigate through processes and bugs regarding the MineralTree Secure Business Pay software and assist them with application support and troubleshooting while demonstrating the highest level of customer service.

Customer Success Manager

Kyruus
Greater Boston Area
3 days ago
+15

Boston Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Boston
LOCAL GUIDE
Best Software Engineer Jobs in Boston
LOCAL GUIDE
Coolest Tech Offices in Boston
LOCAL GUIDE
Best Sales Jobs in Boston
LOCAL GUIDE
Best Perks at Boston Tech Companies
LOCAL GUIDE
Best Marketing Jobs in Boston
LOCAL GUIDE
Best Data Scientist Jobs in Boston
LOCAL GUIDE
Best Design Jobs in Boston
LOCAL GUIDE
Women in Boston Tech
LOCAL GUIDE
Your Guide to the Boston Hardware Scene
LOCAL GUIDE
Your Guide to the Boston Startup Community
LOCAL GUIDE
Top Boston Startup Funding Rounds