Boston Tech Jobs and Startup Jobs

97

Senior eCommerce Analyst

iZotope
Cambridge
12 hours ago
+29
We are looking for a Senior Ecommerce Analyst who is devoted to providing actionable insights to grow iZotope’s online business. The person in this role will be focused on analyzing and measuring the performance of our digital sales initiatives, including email campaigns, paid media advertising, new site functionality, and the success of various tests. This position will be crucial in helping the Ecommerce team make well-informed business decisions.

Junior Desktop Support Specialist

iZotope
Cambridge
12 hours ago
+29
• Provide friendly and helpful customer service as first point of contact. • Assist Help Desk customers with troubleshooting of computer related issues such as password resets/email setup/software installs. • Maintain accurate records of completed and pending jobs using the iZotope ticketing system. • Follow IT policies and procedures to include incident/problem escalation. • Provide superior customer service to all Help desk patrons, support personnel, and fellow employees. • Demonstrate good social skills in a professional environment.

Client Engagement Manager

ProfitWell
Greater Boston Area
12 hours ago
+33
Work to solve client challenges in direct partnership with a Business & Pricing Analyst. Manage the full life-cycle and communication for a client relationship, including: Kickoff and onboarding activities; Project timelines and deliverables; Build custom, visually appealing presentations delivered to both middle management and C-suite executives. Upsell and cross-sell opportunities among our many products and offerings; Provide valuable, implementable results and recommendations using strategic business analysis. Collaborate with our internal team members to deliver a consistent, high-quality experience for clients. Serve as a product owner, taking the initiative to drive improvements and innovations from the front line, including streamlining processes, improving visualizations, creating better storytelling, and anything else to improve the Price Intelligently product.

Customer Success Manager

CrunchTime!
Greater Boston Area
12 hours ago
+26
We're looking for a Customer Success Manager to join the growing Client Services team. The successful candidate will exhibit a high level of self-motivation and independence while working in a team environment. This candidate will be expected to interact with all functional areas of the organization and clients through the pre and post-implementation phases. This role will be responsible for building and maintaining relationships with our clients and ensure they are successfully and consistently using the application to its fullest extent. 

Systems Solutions Architect

Toast
Greater Boston Area
12 hours ago
+50
Reporting to the Senior Manager of Business Systems Architecture and Integrations, the Systems Solutions Architect will provide expertise in process design, data architecture and platform lifecycle /development solutions for all of Toast’s Business Systems teams. The Systems Solutions Architect will be responsible for facilitating and executing high quality and scalable stakeholder deliverables within an Agile development environment. 

Travel Manager

Sr. Restaurant Success Analyst

Senior Executive Assistant

Sales Enablement Manager, Systems and Tools

IT Infrastructure Manager

Loan Operations Manager - Toast Capital

NetSuite Administrator

Director of Business Systems

Director, Enterprise Systems Architect

Chief of Staff Supporting CBO/CFO

Business Operations Team Lead

Business Systems Manager

Data Analyst, Commissions

Director of Corporate Social Responsibility

Manager, Restaurant Success Analyst

VP CS Enablement & Customer Education

Sr. Pricing Analyst

Regional Manager, Inside Customer (Restaurant) Success

Senior Manager Portfolio & Leasing

Network Engineer II

Director of Business Operations

Director of Procurement

Bilingual Restaurant Success Manager - Inside

Load 10 more jobs24 jobs at Toast

Senior Customer Success Manager

Threat Stack
Greater Boston Area
12 hours ago
+31
The Senior Customer Success Manager is responsible for the overall success and adoption of a portfolio of Threat Stack’s largest accounts. The perfect candidate should be adept at developing a consultative relationship with key decisions makers within assigned accounts and further elevating existing relationships.

Strategic Customer Success Manager

Rapid7
Greater Boston Area
12 hours ago
+24
- Consistently achieve monthly and quarterly renewal revenue targets, striving for a high percentage of on-time revenue retention. - Develop and maintain strong, multi-level relationships with F500 customers ensuring that Rapid7 solutions support the ongoing needs and security objectives for each customer. - Engage in consistent, proactive client meetings to positively impact customer loyalty and revenue growth. - Partner effectively with Rapid7 teams on driving growth and addressing customer concerns efficiently and decisively - Effectively manage reactive customer requests and anticipate their needs. - Daily communication with internal and external customers. - Provide detailed reports to management regarding task and revenue activity. - Manage all customer information – including updates on key contacts, new and existing quotes, and purchase history.

Senior Customer Success Manager

Order Management Specialist

Senior Director of Growth and Enablement Programs

VP, Security Services

Security Consultant - Penetration Tester

Customer Success Manager

Customer Operations Analyst

Security Consultant - Product Consulting

Deal Architecture Analyst

Security Governance Analyst II

Load 7 more jobs11 jobs at Rapid7

Director of Operations, Client Success

Panorama Education
Greater Boston Area
12 hours ago
+47
Our ideal candidate is obsessed with creating an unparalleled client experience and delivering value to customers -- you understand that the foundation of Panorama’s long-term success is our clients and the impact we enable them to achieve. We’re looking for a proven strategic thinker, project manager, and culture builder -- you love creating, communicating, and iterating thoughtful processes to empower and scale high-performing teams. The Director of Operations will report to the VP of Client Success and sit on the Client Success Leadership Team. The CS team is currently 60 people across Account Management, Services, Support, and Teaching & Learning, and we expect continued team growth in the coming years. This role is responsible for building out the Client Success Operations team and initially managing 1-2 direct reports. This role is based in Boston.

Product Expert

Klaviyo
Greater Boston Area
12 hours ago
+44
Product Experts at Klaviyo are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to customers who are scaling their businesses with Klaviyo. We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.

Onboarding Specialist (Boston)

L&D Specialist, Customer Success

L&D Specialist, Customer Support

Field Event Manager

IT Specialist

Manager of Customer Success - Onboarding (Boston)

Manager, Customer Success (Boston)

Growth Success Manager

Load 5 more jobs9 jobs at Klaviyo

Technical Business Analyst

Formlabs
Somerville
12 hours ago
+16
Learn the ins and outs of our primary systems and how they support different business functions. Rapidly scale so you can take point on new feature implementations across systems and business users. Work with stakeholders in various departments to understand business challenges, propose solutions, and actively implement those solutions within our systems. Technical hands-on development in our integration platform. Guide projects, while also leveraging the team's expertise in our varied business systems and technologies.

Director of Strategic Initiatives

Executive Assistant

Application Support Specialist

Customer Support Specialist

Bilingual Customer Support Specialist

Load 2 more jobs6 jobs at Formlabs

Executive Assistant

DraftKings
Greater Boston Area
12 hours ago
+46
We are seeking an experienced Executive Assistant needed to support DraftKings’ Chief Executive Officer. Duties include, but are not limited to, complex scheduling and project management. Ideally, you thrive working in a fast-paced, results-driven environment while balancing multiple priorities. You also exercise impeccable judgment in a variety of situations, handling confidential matters with the utmost discretion.

Desktop Support Manager

Desktop Support Specialist

Senior Analyst, Content Marketing

Operations Support Engineer

Internal Controls Manager, Technology

Load 2 more jobs6 jobs at DraftKings

Telecommunications General Manager

DataRobot
Greater Boston Area
12 hours ago
DataRobot is seeking an experienced Telecommunications professional to lead our Telecommunications practice as Telecommunications General Manager (GM). The Telecommunications GM is responsible for developing and executing on the worldwide go-to-market strategy for DataRobot in Telecommunications including sales, marketing, partners, and product. The...

Transportation General Manager

Self-Service Learning Strategy Lead

Life Sciences General Manager

Executive Assistant

Director of Corporate IT

Cloud Solutions Engineer, GCP

Network Engineer

Administrative Coordinator

Load 5 more jobs9 jobs at DataRobot

Field Integration Technician

MachineMetrics, Inc.
Greater Boston Area
2 days ago
+39
You’ll travel onsite to the customer’s location, discussing plans and expectations for the integration, plant rules, etc.  Review server installation and networking (setting up their server, IP addresses, and other network setups including some hardware). Connect machine control circuitry with data monitoring equipment, reference electrical schematics, solve circuit-related problems, and configure machines for communication. Configure tablets and TV’s to display our dashboard. Be a champion of our Core Values.

Lab Technician

DUST Identity
Greater Boston Area
2 days ago
+22
The DUST Identity Operations team is growing, and we’re looking for energetic lab technicians who want to be part of a critical and growing chemical lab and engineering team. This role is an exciting opportunity to get involved with an early-stage company and to have a long-lasting impact. It’s an opportunity to grow your skill set and to dive into a company where you can assist in laying the foundations of a large production and engineering group. If you’re looking for ownership and autonomy and are motivated to join a growing team where you have the opportunity to join at the ground level, let’s talk!

Customer Success Associate

LeanIX, Inc.
Watertown
3 days ago
+32
We are looking for a driven, customer-oriented, team player with exceptional analytical and consulting / advisory skills to support our customers in the best way possible. You will take on full responsibility for customer accounts across the different stages of their lifecycle – from onboarding to renewal. The tasks may range from data-driven analysis and execution to supporting customer change management projects.

Technical Trainer

VMware Carbon Black
Waltham
3 days ago
+59
We're looking for a Technical Trainer with demonstrated experience in security technologies and best practices, incident response methodology, and digital forensics and proficiency in Windows, Linux, and IT technologies. Customers are rapidly adopting VMware Carbon Black’s products to improve their cyber security posture. To do that effectively, they need training, and not just a couple of PowerPoint slides and a long lecture. We develop and deliver highly technical courses with extensive hands-on labs, online courses that can be accessed 24x7, and self-paced labs that get customers deep into VMware Carbon Black’s technologies. 

Technical Support Engineer

Service Desk Analyst

Sr. Strategic Success Manager

Strategic Success Manager

Senior Technical Support Engineer

Manager, Customer Success

Strategic Success Manager

Senior Customer Success Manager

Threat Researcher

Load 6 more jobs10 jobs at VMware Carbon Black

Manager, Customer Success Associates - Boston

Datadog
Greater Boston Area
3 days ago
+39
The team: Our sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer's unique needs and clearly communicate the value of the Datadog product. Whether you're looking to learn from the best or be the best, the Datadog sales team is dedicated to furthering personal development and team success   The opportunity: Datadog is scaling our

Vice President, Security

Acquia
Greater Boston Area
3 days ago
+35
Acquia’s Information Security team is seeking an experienced Vice President, Security to work in our Boston, MA office. You will oversee, coordinate efforts, and provide direction to the project managers in the IT sub departments including Information Technology, Enterprise Applications, and Information Security. The successful candidate will have a solid understanding of security and compliance processes, excellent project management skills,

Strategic & Technical Operations Manager

Support Coordinator

Support Engineer

IT Support Technician

Datadog
Greater Boston Area
3 days ago
+39
The IT Support team is responsible for the infrastructure and services that Datadog employees around the world use on a daily basis to successfully do their jobs. This means managing thousands of devices, Identity and Access Management, services like G Suite, Slack, Zoom as well as our network infrastructure and AV setups in our offices. As an IT Support Technician for the IT Support team, you will help ensure our ever growing user base has everything they need to do their job. You will onboard new hires, support existing ones and make sure the technology in our offices are working.

IT Support Specialist

The Predictive Index
Greater Boston Area
3 days ago
+21
We are seeking an energetic, solution-oriented, IT Support Specialist who has proven experience providing technical day to day support to employees located at the main office and remote sites via remote access software. The IT Support Specialist troubleshoots hardware and software application issues, installs and upgrades software, repairs computer equipment, and other as various tasks as needed. At The Predictive Index, we embrace a fun, hard-working and action-oriented workplace culture while keeping our employees’ careers and lives outside of work top-of-mind. If you function best in a client-focused, fast-paced environment where you’re expected to think outside of the box and take action, you may be a good fit.

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