Boston Tech Jobs and Startup Jobs

10

Technical Project Manager

Kensho Technologies
Cambridge
1 week ago
+24
As a Technical Project Manager on Kensho’s transformative technology projects, you will be responsible for balancing flexibility and structure to ensure projects are delivered on time and produce the desired results, while allowing for quick change and adaptation in a fast paced development environment.

Machine Learning Engineer

Kensho Technologies
Cambridge
1 week ago
+24
As a Machine Learning Engineer, you will be responsible for tackling a wide range of problems from natural language processing to timeseries prediction. You will move beyond the theoretical confines of academia and apply your tradecraft to build machine learning systems on real world data. In this role you will constantly collaborate and work with groups of engineers. Our machine learning team is responsible for delivering ML-based solutions from problem framing, to prototyping, to production application. 

Manager, Business Applications and Integration

Bevi
Greater Boston Area
2 weeks ago
+28
The Manager of Business Applications & Integration will lead administration, configuration, and continuous improvement of processes and procedures in support of current and future core business applications (NetSuite, Zendesk) and related integrations (Workato). This role will be responsible for capturing, prioritizing, designing, executing, and monitoring system changes as well as managing new feature releases, testing, supporting reporting requests and delivering training. We are seeking someone with excellent technical and communication skills who can interface directly with internal stakeholders to understand their needs and translate them into actionable and scalable solutions.

Relationship Manager

Gravyty
Newton
2 weeks ago
Gravyty Customer Success Managers are the backbone of our relationships with our customer base. Each is responsible for managing a defined book of business to ensure customers successfully deploy, adopt, and maintain Gravyty solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify up-sell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s advancement needs and how Gravyty can help them to achieve their goals. Our next Customer Success Manager will have fundraising experience.

Machine Learning Engineering

Gravyty
Newton
2 weeks ago
You are a strong software engineer with either past experience with machine learning and broader artificial intelligence techniques, or a deep desire to expand into Analytics and Data Science. You thoughtfully develop beautiful code and are looking to work with other exceptional engineers, data scientists, and a tech-focused management team in a fast-paced startup environment. You can't help shake the idea that artificial intelligence, machine learning, deep learning, and similar concepts are poised to change the world - and you want to be part of the action.

Partner Operations Manager

Bevi
Greater Boston Area
2 weeks ago
+28
The Partner Operations Manager is responsible for ensuring that Bevi’s partners/distributors are empowered to perform to Bevi’s standards for customer and technical service. The Partner Operations Manager works proactively with our distributors (food service, office coffee service (OCS), water service, and others), across the US & Canada to help them improve their operational performance by introducing and overseeing the implementation of operational processes. You will build/create tools to help partners and their end customers get the most out of their Bevi experience. The Partner Operations Manager is also the go-to conduit for operational inquiries and issues, escalates issues to Field Operations Managers and other teams within Bevi. You will ensure that partners and branches fully take advantage of Bevi's Technical Support, documentation, and other resources. Success in this role is measured through distributor performance metrics and satisfaction surveys.

Professional Services Operations Analyst

Interactions
Greater Boston Area
3 weeks ago
+23
The Professional Services Operations Analyst will serve as the business operations partner to the Interactions Professional Services leadership team supporting business strategy, performance and operational execution for the Professional Services team. The Professional Services Operations Analyst will work closely and collaboratively with leadership to proactively monitor performance and provide recommendations to ensure the business is meeting its objectives. The role will support the development of key business processes and act as a conduit to the Professional Services team and other peer organizations and stakeholders to ensure understanding and open communication. This role will be integral to the change management process ensuring the adoption of new processes and tools through effective collaboration, communication and performance measures. The Professional Services Operations Analyst will provide representation and feedback to ensure the business process, system requirements and enablement programs are in line with business needs/strategy.

Business Analyst

Client Services Manager

Client Services Manager

Client Success Manager

Breezeway
Greater Boston Area
1 month ago
At Breezeway, the Client Success Manager (CSM) will understand customer experiences through ongoing conversation and analysis of feedback to develop retention strategies and provide feedback for the product road map. They’ll be involved in all aspects of support, account management, training of the product, educating customers and more.The CSM will work closely with our Client Success Reps (CSR), Product and Development teams to develop, execute and track success metrics, introduce and provide training on newly released functionality and funnel feedback to the appropriate departments.

Client Success Representative

Breezeway
Greater Boston Area
1 month ago
Breezeway is looking for a Client Success Representative to join our team and have immediate impact helping our clients get the most from our product. This individual will focus on training clients to use our mobile tools, understand client needs and identifying opportunities for our team to deliver exceptional value. If you have a flair for client communication and are passionate about helping customers learn, we'd love to chat with you. This position is an outstanding opportunity for a smart, energetic, self-motivated person who enjoys delivering results, can work independently in a fast-paced environment and has ambitious professional goals. Occasional travel may be required.

Sr. Customer Success Manager

detectify
Greater Boston Area
1 month ago
+17
Detectify’s Customer Success team is responsible for one of our most important assets: our customers. We work with a wide range of tech giants, such as KING, Spotify and many more. It is our job to ensure that our product is helping customers keep their web applications secure.  Our Customers Success Managers (CSM) own the relationship with our enterprise clients. The team manages client relationships, conducts workshops and training while directly influencing the product roadmap.  We are now looking for a senior CSM in Boston. You will be the first CSM member to join our Boston office and work closely with a team of 6 colleagues in Stockholm, Sweden.  With this position you should also expect to quickly build up a local team of CSM’s and CSE’s (Customer Success Engineers) and move into managing that team during the year. 

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