Not specified Boston Startup and Tech Jobs

53

Dental Technical Support Specialist

Formlabs
Somerville
9 hours hence
+16
Be the first point of contact for our dental users to teach our printing technology, identify problems, and create solutions. Communicate and provide these solutions with Formlabs users through phone, email, or chat. Translate technical concepts into clearly-documented, actionable steps for users. Print, print, print - and we don’t mean 2D or paper jam errors.

Customer Support Specialist

Bilingual Customer Support Specialist

3D Printer Technician

Special Events Manager

Customer Care

Load 2 more jobs6 jobs at Formlabs

Customer Service Representative

ezCater
Greater Boston Area
9 hours hence
+39
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Part-time Customer Service Ninja

Applied Data Science Associate

DataRobot
Greater Boston Area
9 hours hence
At DataRobot, you will undergo a year long training program that will sharpen both your data science and customer-facing skills. We will spend the first six months deepening your understanding of data science as an applied science. We will develop your skills to allow you to have a real-world business impact using data science. This will involve an understanding of the entire data science lifecycle and how to carry out projects that can drive business. Upon completion of this training, you will spend the next six months working under the direction of our customer-facing data scientist and sales team with our customers. Working with them, you will learn to develop client relationships and deliver practical data science solutions for customers across a variety of industries. You will gain experience leading technical demonstrations of DataRobot, helping clients develop models that add value to their organizations, and integrating those models into client environments.

Cloud Solutions Engineer, Azure

Self-Service Learning Strategy Lead

Developer Advocate, AI API

Freelance Web Research Expert

Alyce
Greater Boston Area
2 hours ago
+21
We are a fast-moving and motivated team with a big collective vision — to bring humanity back into B2B marketing and sales. At Alyce, we are customer-obsessed and put the customer at the center of our company decisions. As a Web Research Expert, you will be responsible for discovering and compiling data in support of our proprietary technology. The work is meant to be done in a timely manner in accordance with customer demand. The position starts with a 30-day trial period which gives the company and the candidate an opportunity to see if this is a good fit. If all goes well, the Web Research Expert role could move up to a Subject Matter Expert role within 30-days. We have a team of approximately 40 that consists of Web Research Experts, Team Leads, our Agent Team Supervisor, and our Operations Team Manager.

Executive Assistant

Markforged
Watertown
2 hours ago
+31
As an Executive Assistant, you’ll report directly to the CEO and provide critical support to the leadership team, with a focus on support for our C-Suite Business Team. You will bring a proactive approach to enable our leaders to move efficiently through their days.  The Executive Assistant will be exposed to a variety of tasks, people and exciting opportunities throughout the organization. You should have proven experience managing complex, international schedules and thrive in an ever-changing, dynamic environment with quickly-shifting priorities. Curiosity, attention to detail and drive are all necessary traits for success in this role.

Enterprise Data Strategy and Sourcing Lead

MassMutual
Greater Boston Area
9 hours ago
+13
. In this role you will be accountable to envision and establish an enterprise data strategy and sourcing service for critical data leveraged across business channels. You will create and maintain a strategic roadmap and delivery plan to stand up the capability; staff a team of researchers and data analysts; set internal SLAs for quality and availability; and exceed service expectations as you deliver fully-governed data and run this service like its own P/L. You will also be accountable to track team KPIs; coordinate intake and backlog management; support our agile initiatives; and ensure consistency of execution, quality and adherence to enterprise data governance. 

Jr. Data Engineer- Data Engineering Development Program

Data Privacy and Governance Lead

Data and AI Governance Delivery Lead

AI Ethics and Governance Lead

Load 1 more jobs5 jobs at MassMutual

Senior Pricing Data Scientist

Chewy
Greater Boston Area
2 days ago
+35
Chewy is seeking a highly motivated, goal-oriented, and analytical Senior Pricing Data Scientist to join our exciting and fast paced office in Boston, MA. Our team is growing and if you are equally passionate about developing data science solutions to Pricing problems in e-commerce, an opportunity at Chewy may be a great match!

Sr. Support Business Analyst

Toast
Greater Boston Area
3 days ago
+50
Support leadership team. This role will play an integral part in the CS operations function focusing on operational reporting, financial modeling and forecasting, management reporting, financial analytics and business improvement initiatives. The right candidate for this role will demonstrate strong collaboration skills, financial aptitude, excellent business intuition, and the capability to work at multiple levels, while still focusing on the day-to-day operational details. We are looking for a highly motivated, energetic candidate who will care about our customer’s success and have fun doing it!

Capital Data Analyst

Sales Enablement Manager, Systems and Tools

Lead Executive Assistant

Sr. Business Analyst

Corporate Strategy Associate/Senior Associate

Load 2 more jobs6 jobs at Toast

Game Director

Demiurge Studios
Cambridge
3 days ago
Demiurge is seeking an experienced and energetic Game Director to lead our next project! A Game Director at Demiurge becomes the "CEO of the Game", managing the creation of one or more of our games. You lead and inspire a talented development team through all phases of product growth. You are the primary vision holder for the title, setting guidelines that empower your team to make compelling videogames. You have vast experience and are able to share that knowledge with others.

Senior Engineer: Storage Applications

DigitalOcean
Cambridge
3 days ago
+25
Develop our Managed Databases (DBaaS) products in Golang. Work on technically challenging distributed systems. Collaborate with an agile, self-managed team of peers. Leverage interesting technologies such as Go, Docker, Kafka, and more. Integrate with many components across the DigitalOcean stack.

IT Support Engineer

Hopper
Greater Boston Area
3 days ago
+35
As an IT Operations Specialist, you will have the opportunity to improve and optimize our office technology. In this role, you will work closely with employees from a diverse set of backgrounds from all departments within the company, both technical and non-technical. You have a strong sense of urgency and can communicate well. Does this sound like a fit? We can’t wait to hear from you!

Director of Engineering - Data/BI

Hopper
Greater Boston Area
3 days ago
+35
We’re looking for a data-savvy individual to join our Engineering team to design and build a data environment that is robust, high-quality, and blazingly performant. You’ll work with a highly skilled and motivated team. Your efforts and expertise will have a direct impact on framing and solving some of the most challenging problems in mobile commerce at a scale and complexity that few organizations can match. You care deeply about formalism & correctness; you have strong software and data modeling skills. Data is at the core of what we do at Hopper, both in providing data-driven travel advice to our users, and in analyzing our user behavior to improve the product experience and enable us to best manage our business.

Data Operations Specialist

Perceptive Automata
Greater Boston Area
4 days ago
+34
Data quality and integrity is core to what we do at Perceptive Automata. We are looking for a Data Operations Specialist to help us achieve our bold vision and bring our core technology to market. As a member of our growing, agile team you will keep improving processes and increase our data collection efforts. Our software depends on a large amount and high quality of data to operate. Your work would have a direct impact on the success of the company during this critical stage.

Associate Technical Engineer - Production Support

Vestmark, Inc.
Greater Boston Area
4 days ago
+40
As an Associate Technical Engineer on our production support team, you will be responsible for all aspects of production and technical support for clients using our Managed Accounts solutions platform. This hands-on position requires significant client contact and coordination with internal operations and technology teams to service new and existing clients. The Associate Technical Engineer will work with clients analyze, research, and resolve customer support cases.

Web Research Expert

Alyce
Greater Boston Area
4 days ago
+21
We are a fast-moving and motivated team with a big collective vision — to bring humanity back into B2B marketing and sales. At Alyce, we are customer-obsessed and put the customer at the center of our company decisions. As a Web Research Expert, you will be responsible for discovering and compiling data in support of our proprietary technology. The work is meant to be done in a timely manner in accordance with customer demand. The position starts with a 30-day trial period which gives the company and the candidate an opportunity to see if this is a good fit. If all goes well, the Web Research Expert role could move up to a Subject Matter Expert role within 30-days. We have a team of approximately 40 that consists of Web Research Experts, Team Leads, our Agent Team Supervisor, and our Operations Team Manager.

Remote International Web Research Expert

Alyce
Greater Boston Area
4 days ago
+21
Conducting web research to compile data meant to help train our AI driven platform. Using web research findings to verify what our technology surfaces. 

Solutions Consultant

Smartsheet
Greater Boston Area
4 days ago
As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is...

VP of Customer Support

DigitalOcean
Cambridge
4 days ago
+25
We are hiring a VP of Customer Support responsible for developing and delivering the strategy that ensures our customers are successful on our platform. Reporting to the Chief Technology Officer, the VP of Customer Support will lead the DO Customer Support function and its teams that make up a core pillar of DigitalOcean’s brand known for delivering an amazing customer experience across every interaction. Successful candidates will have a successful track record of running innovative Customer Support programs and increased customer retention and customer adoption.

User Operations Specialist

The Predictive Index
Greater Boston Area
4 days ago
+21
We’re looking for a Customer Service Specialist passionate about helping clients overcome obstacles. The ideal candidate is excited about executing a forward-facing part of our business while gaining vital experience with our product. A candidate with an ability to be authentic and operate in solutions mode can expect to be put in a position to succeed in this role.

Customer Experience Representative - Boston or Den…

Drizly
Greater Boston Area
4 days ago
+11
You are a highly motivated problem solver. People tend to describe you as a hardworker - but for you it is about doing the work and doing it well, because you care. You are a passionate advocate for your customers. You are highly empathetic and love resolving issues (customer or store facing) as efficiently, politely, and professionally as possible. You aren’t easily rattled, you remain calm under pressure and can easily diffuse a situation through your presence. You understand the power of your words and are thoughtful in your approach. You know that to truly delight your customers you don’t need to promise the world, but instead be honest, understanding, and exhibit good judgment. You are a supercommunicator, both written and verbal; and you love to share what you learn. Sound like you?

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