Entry Level Boston Startup and Tech Jobs

6

Customer Support Specialist

Formlabs
Somerville
1 day ago
+16
To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring groundbreaking professional 3D printers to the desktop of every designer, engineer, researcher, and artist in the world. User satisfaction lies at the heart of Formlabs’ success. The capabilities of our desktop technology are growing rapidly, and so are the needs of our team. We’re looking for: Expert teachers to help our customers learn the ropes of 3D

Consumer Insights Associate (Contract)

ASICS Digital
Greater Boston Area
1 week ago
+32
The Consumer Insights Associate will contribute to the customer experience research initiatives to holistically assess how well we service our wide range of customers and potential customers across all of our digital interactions. This position assists the Senior Manager, Consumer Insights in the coordination and execution of market research projects, including consumer journey mapping, running the voice of the consumer program, participating in feedback interviews, moderating panels and reporting on project progress. The Consumer Insights Associate will work closely with other functional areas including marketing, analytics, ecommerce, product and engineering.

Strategy Associate

Dispatch
Greater Boston Area
1 week ago
+48
Prepare Board of Directors presentations and other investor relations materials.  Support Dispatch executive team on strategy development exercises, including market sizing, customer segmentation, etc.  Build financial models related to major enterprise deals to analyze pricing models, contract economics, etc.  Support Dispatch CFO and work with the broader Dispatch Finance & Accounting team in building revenue forecasts, budgets and analyzing monthly financial performance.  Partner with the full Dispatch leadership team across Product, Engineering, Sales, Marketing, Customer Service, & Operations to provide analytical rigor and thought partnership. Provide ad-hoc reporting and business intelligence support. 

Customer Engagement Associate

Dispatch
Greater Boston Area
1 week ago
+48
Build long-term relationships with distributors at our lead-generation based clients and help to advocate Dispatch’s new technology products. Help the distributors understand the value of Dispatch’s product offerings, and how to communicate that value to their extended network of Service Providers— you teach the teachers so they can go out and train their network of contractors how to leverage Dispatch to improve their business. Become a trusted source of industry best practices and creative product solutions, and help inform and develop that content. Take a proactive approach of offering advice and insights so that territory managers love Dispatch and are empowered to enable the companies within their territory/region. Keep your ear to the ground about new developments and goals at the client level and know how to insert Dispatch’s expertise as needed. Work closely with Dispatch’s product and support teams, so you can catch problems before they happen. Meet regularly with territory managers in order to understand their pain points, and where Dispatch can help them succeed. Have fun building long-lasting relationships and driving adoption of Dispatch’s core software products and services.

Business Analyst

Punchbowl
Greater Boston Area
1 month ago
+17
Analyze data to provide metrics and performance reports for weekly, quarterly, and annual goals. Assist with month-end closing procedures, including preparing journal entries and account reconciliation. Enforce operating procedures for all vital finance and accounting functions. Manage customer invoicing, Accounts Receivable, and collections. Act as the central point person for internal reporting around key business metrics and financials.

HELP DESK ADMINISTRATOR

HPR
Greater Boston Area
3 months ago
+29
Due to our exciting and rapid growth, HPR is seeking a Help Desk Administrator to help us provide world-class customer service. This is a new and highly visible role that will be supporting our global support operations from the Needham, MA office. This role requires a unique blend of skills including the ability to multi-task, strong interpersonal skills, tact, assertiveness, and a whatever-it-takes attitude.

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