Entry Level Boston Startup and Tech Jobs

63

Functional and Technical User Advisor

Klaxoon
Cambridge
3 hours ago
Within the Customer Success team, you are the first contact for day-to-day issues or questions for our end users.Key responsibilities: - Manage customer's requests (functional support on the platform by live chat, emails or incoming calls) - Handle weekly onboarding sessions for any end-user that attends - Proactively reach out to end-users to ensure they are fully aware of the capabilities of the platform - Work with Client Success Manager's to

Team Assistant, Customer Success

Mirakl
Greater Boston Area
14 hours ago
+29
Mirakl has grown its headcount by 200% in the last two years and will continue to bring onboard the best and brightest in 2019 and beyond. By 2020, Gartner predicts that over 50% of all online sellers will adopt marketplaces or include third-party sales in their eCommerce ecosystems. To support this rapid adoption of the marketplace model and further accelerate our growth, Mirakl is looking for an Administrative Assistant.

Event Manager

LeanIX, Inc.
Watertown
14 hours ago
+32
We are looking for an enthusiastic Event Manager to oversee and organize marketing events that are dedicated to building pipeline and progressing existing relationships with prospects. You’ll ensure events are successful and cost effective in terms of our requirements, target audience and objectives. Deadlines, working with a global team, and focusing events around a challenging topic (Enterprise Architecture) do not frighten you. Bring in your ideas and experience to ensure our events are successful due to careful planning and budget management.

Account Servicing Specialist

Forward Financing
Greater Boston Area
14 hours ago
+47
As a Specialist in the Account Servicing Department, you will be challenged daily and find satisfaction helping customers resolve temporary financial and payment issues they are having with us. The department consists of specialized teams across customer service, payments, resolution, and arbitration. Specialists generally start in the payments tier but have opportunities to move across teams based on performance and business needs. In this position, you will play an integral role in the revenue life-cycle of the company and help strengthen our relationships with those customers that need assistance in repaying their financing. 

Business Systems Analyst, Workday HCM

Data Plus Math, A LiveRamp Company
Greater Boston Area
3 days ago
We are looking for a sharp mind that thrives in a multi-project, fast paced and fun environment. You should be experienced business systems analyst with a background in implementing and integrating leading SaaS applications. Work closely with Human Resources to understand business requirements and execute them through successful implementation and testing.

Business Systems Analyst – Integrations Engineer

Data Plus Math, A LiveRamp Company
Greater Boston Area
3 days ago
We are looking for a highly motivated team player ready to play a key role of Integrations Engineer / Developer within our Business Applications team. The position will be responsible for designing, architecting, implementing, and supporting system integration solutions using SnapLogic, Workato, other IPaaS and emerging technologies. This role will play a critical role in helping define and implement the Business Applications integration strategy and vision.

Healthcare Data Analyst

Cricket Health
Cambridge
3 days ago
Cricket Health’s Data Analyst will report directly to the Data Team Lead. The Data Analyst will work closely with our payor and provider partners to understand their healthcare data assets and communicate key insights directly to internal and external stakeholders. In the short term, the Data Analyst will help our customers quantify the potential savings from Cricket’s clinical interventions, taking into account each partner’s unique membership profile such as Chronic Kidney Disease (CKD) prevalence and baseline dialysis costs. Over time, emphasis will shift towards building data visualization dashboards, understanding how patients interact with the Cricket platform and care team, and automating data pipelines for partner implementations. We are looking for someone who is passionate about healthcare data analytics, has excellent communication skills, and is a team player. You will be responsible for translating raw, complex datasets into meaningful insights that will help Cricket make critical business decisions and improve patient lives.

Customer Success Manager, SMB

Skillsoft
Greater Boston Area
4 days ago
+27
Manage a portfolio of small to mid-sized clients ensuring customer retention and high satisfaction with SumTotal Systems. This is done by managing customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores), focus on project and on-going support issues, reference-ability, strategic and quarterly business planning, and working with the Account Managers to ensure high dollar over dollar renewal rates.

Level 1 Technical Support Engineer, Boston

Privitar
Greater Boston Area
4 days ago
+22
The Tier 1 Technical Support Representative is the key, front-line support position, and the “eyes & ears” for the company, responsible for managing the relationship with our most valuable asset, our customers. The Technical Support Representative assists customers in resolving open issues; they help customers to achieve success through best-practice guidance and they help customers to achieve a high level of satisfaction with Privitar solutions and our customer support services. The position combines overseeing the rapid response to customer inquiries, handling enhancement requests, and analyzing common issues.

Jr. Data Engineer- Data Engineering Development Pr…

MassMutual
Greater Boston Area
4 days ago
+39
We are looking for individuals who are comfortable working in a challenging, fast paced environment and are extremely self-motivated. Our business challenges are often complex, so we are looking for individuals who are comfortable wrangling with unstructured, difficult problems and are comfortable thinking outside the box and taking initiative. Those who enjoy tackling complex tasks in a collaborative environment are well-suited to a position on our team. We accept applications from both early career software engineers and from students from a Computer Science Bachelor's program.

Digital Business Analyst

Business Analytics Consultant

Customer Engagement Specialist

The Predictive Index
Greater Boston Area
4 days ago
+21
The Customer Engagement Specialist is an entry role into the world of the customer. This role is focused on the customer and setting them up for success. You will be working closely with the Customer Success team to drive customer retention, adoption, expansion and customer satisfaction. You will be proactively engaging customers to help guide them through the full PI experience; driving product adoption and providing value-added information. This includes partnering with the Customer Success Managers to host customer kickoff calls, monitor feature adoption, aid with online training sessions and preparation, and ensure a frictionless renewal and upsell process for customers.

Support Analyst

CrunchTime!
Greater Boston Area
4 days ago
+26
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Data Insights Analyst, GTM Strategy & Operatio…

Toast
Greater Boston Area
4 days ago
+50
The ideal candidate is a go-getter, who is not afraid to roll up his/her sleeves. S/he is excited by tough problems and is able to thoughtfully break down complex projects. The ideal candidate will have a track record of delivering results, complete ownership of work and outputs, finding a way to work through barriers, finding ways to work efficiently, and excellent business judgment. S/he should have a demonstrated ability to think analytically about the business, have a critical eye for detail, and have high expectations and standards. 

Sr. Restaurant Success Analyst

Manager of Customer Success - Onboarding (Boston)

Klaviyo
Greater Boston Area
4 days ago
+44
As a Manager, Customer Success - Onboarding you will manage one of our Customer Success teams and be responsible for interviewing, hiring, evaluating, training, coaching, and leading a team of new and established Customer Success Professionals (Support, Onboarding Specialists or Customer Success Managers) in a fast-paced and rapidly changing environment. You will work closely with the other Customer Success Team-Leads and the Vice President of Customer Success to help build a team of highly successful Customer Success Professionals who are able to execute exceptional customer service to our rapidly growing customer base worldwide. As part of our customer success-focused, results-driven organization, you will also be responsible for driving sustainable, long-term customer value.

Growth Success Manager

Product Expert

L&D Specialist, Customer Success

L&D Specialist, Customer Support

Field Event Manager

Load 2 more jobs6 jobs at Klaviyo

Security Governance Analyst II

Rapid7
Greater Boston Area
4 days ago
+24
This role is for someone who is looking to develop their information security knowledge by contributing to Security Trust & Governance operations. An information security and/or information technology background would set you up for success in this position. Your ability to successfully carry out cross-functional work will require strong communication skills, patience, and a solution-oriented attitude.

Customer Success Manager

Business Process Analyst

Data Analyst / Quantitative Data Analyst

Hopjump
Cambridge
5 days ago
+22
Our analyst team gets to work on all aspects of our business, from optimizing user experience on the site to monetization in order to help grow our reach as a media company. We work with MySQL, Python, R, Excel, and more, though no prior knowledge of programming is required. We're looking for analytical thinkers interested in scaling our business and using big data to give our users the best experience across our platform. Come help us solve

Entry Level Data Analyst

Hopjump
Greater Boston Area
5 days ago
+22
Our analyst team gets to work on all aspects of our business, from optimizing user experience on the site to monetization in order to help grow our reach as a media company. We work with MySQL, Python, R, Excel, and more, though no prior knowledge of programming is required. We're looking for analytical thinkers interested in scaling our business and using big data to give our users the best experience across our platform. Come help us solve

Receptionist

Forward Financing
Greater Boston Area
5 days ago
+47
We are looking for a Receptionist to join our People & Culture (“P&C”) team. Manning reception, you will be the welcoming presence of Forward Financing. Behind the scenes, you’ll assist with keeping the office running, directing any incoming inquiries to the right person(s), keeping all of the necessary supplies, snacks/ beverages stocked, and ensuring our office is the best place to work and visit.

Workplace Experience Coordinator

Catalant Technologies
Greater Boston Area
5 days ago
+33
Get the party started! You’ll help organize office celebrations. Tackle everything but the kitchen sink! From restocking beer and snacks, to making coffee, and managing fridge clean outs, you’ll create an awesome kitchen experience for the masses. You’ll maintain safe and clean office common areas that make employees proud to work here! This includes tidying the kitchen and conference rooms, running the dishwasher, handling shipping and deliveries. Like we said, everything but the kitchen sink. Help craft our evolving seating plan including ordering desks and managing desk movement as we continue to grow. Manage relationships with vendors and building management to ensure office equipment and facilities are serviced and working. Create a kick-ass remote employee experience. Yep, you’ll have the opportunity to drive our remote workforce’s involvement and inclusion in culture building activities; and plan workspace when they’re visiting our Boston office. And… drumroll please… partner with the People team by assisting on additional projects as needed. We’re a fun bunch, can laugh at ourselves (if LOLing was a sport, we’d win), and are chock full of passion when it comes to all things People.

Junior Business Analyst

Clevertech
Greater Boston Area
5 days ago
Clevertech is a leading consultancy that is on a mission to build transformational digital solutions for the world’s most innovative organizations. Enterprise companies turn to Clevertech to help them launch innovative digital products that interact with hundreds of millions of customers, transactions and data points. By partnering with Clevertech these companies are propelling forward and changing their industries, business models and more.  

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