Boston Tech Jobs and Startup Jobs

14

IT Support Specialist

Piaggio Fast Forward
Greater Boston Area
6 hours ago
+27
Provide support for internal end users and devices running macOS, Windows, and Ubuntu. Install, configure, deploy and maintain laptops, servers, tablets, printers, and TVs. Administration of Okta, G Suite, Azure AD, Atlassian, Slack, and Zoom. Document issues and assist end users using a ticketing system. Handle user on-boarding and off-boarding. Support audio/visual setup for video conferencing. Audit hardware assets and user accounts. Help develop and document IT knowledge-base.

Product Support Specialist

Ellevation Education
Greater Boston Area
21 hours ago
+43
We are looking for our next Product Support Specialist to join in our mission to provide top-notch support to our partners. The Product Support team works closely with educators, administrators, and other district stakeholders to help students succeed. We listen, teach, problem-solve, and think critically to ensure that our partners are able to maximize their use of Ellevation. As a team, we work every day to build efficiencies and scale our knowledge for our growing user base. We are looking for:

Support Engineer

Panorama Education
Greater Boston Area
2 days ago
+47
Join the Engineering team as a Support Engineer, specializing in helping our clients and colleagues get the most value out of Panorama’s Platform. Work closely with our Client Success team to solve the challenges of implementing Panorama in a variety of districts. Get your hands dirty debugging underlying technical problems. Learn the ins and outs of our product to not only provide technical guidance but to help coach and teach teammates who are learning the product as well. Help our growing support team measure, understand, and optimize our existing engineering support process. Identify and prioritize tools and features to make using Panorama easier and more effective for all of our clients. Assist with the implementation of application monitoring and alerting to better serve our internal and external clients.

Assembler

Piaggio Fast Forward
Greater Boston Area
4 days ago
+27
Piaggio Fast Forward (PFF) is hiring Assemblers to join our new team responsible for the assembly of our first product, gita™. As an early member of the team, you will assist in design, test, and implementation of the assembly processes. The assemblers will be expected to function as a member of the production team whose goal is to assemble required components, operate manufacturing equipment, and maintain the quality and integrity of the products and facility at all times. In this role, your primary focus is to build components by assembling parts and subassemblies while following processes to meet production goals. Strong communication skills are necessary for success as an Assembler at PFF.

Director of Operations, Client Success

Panorama Education
Greater Boston Area
4 days ago
+47
Our ideal candidate is obsessed with creating an unparalleled client experience and delivering value to customers -- you understand that the foundation of Panorama’s long-term success is our clients and the impact we enable them to achieve. We’re looking for a proven strategic thinker, project manager, and culture builder -- you love creating, communicating, and iterating thoughtful processes to empower and scale high-performing teams. The Director of Operations will report to the VP of Client Success and sit on the Client Success Leadership Team. The CS team is currently 60 people across Account Management, Services, Support, and Teaching & Learning, and we expect continued team growth in the coming years. This role is responsible for building out the Client Success Operations team and initially managing 1-2 direct reports. This role is based in Boston.

Staff/Principal Software Engineer -- Data Team

Ellevation Education
Greater Boston Area
4 days ago
+43
As a data engineer at Ellevation, you play a key role in rebuilding our data ingestion pipeline to increase its throughput, scalability and observability. This is part of a broader makeover of our tech stack, to enable us to build new products and expand into additional markets. You will help drive the concept-to-implementation development process. You help shape our engineering practices and standards by building high quality software. You research and evaluate new technologies and figure out how, when, and where they will apply to our engineering roadmap.

Director, Customer Support

Ellevation Education
Greater Boston Area
4 days ago
+43
Mission: In this role, you will lead the department responsible for the teams onboarding and ensuring the long term success of our Ellevation partners. You will be responsible for leading the department through the transition to a new organizational structure that requires team members to be versed in all aspects of the Ellevation offering as well as proactive support throughout their journey with Ellevation. This will require iterating on our current onboarding practices and developing new success initiatives aligned with each customer segment. You will be responsible for providing the overarching vision and thought partnership for teams to ensure that they are set up for success, have access to the structures necessary to develop the skills and competencies they need to support our districts on how to use and rollout Ellevation in their district to ensure educators can be most effective in their work with students.

Director, Data Science

Skillsoft
Greater Boston Area
1 week ago
+27
· Exploit the value of enterprise information and develop various predictive models that help us create better experience for our learners (repeat use, higher engagement, etc) and drive more value for our customers (retention, upgrades, etc). · Create segmentations for our learner and business audiences based on their expressed and inferred needs and actual behaviors; implement segmentations working with product and marketing functions to differentiate our solutions offerings. · Leverage strong mathematics, statistics and technology skills (machine learning, Python, etc.) in order to lead the development of sophisticated relationships between learner's behaviors and the type of solutions we build for them – content and platform solutions. · Uncover deep insights about learner and customer engagement and collaborate with product, customer success and marketing to increase the engagement points for our users. · Analyze retention, and its main drivers – develop strategies to increase retention and upgrades across the various customer and GTM segments using various predictive modeling techniques.

Online Course Delivery Manager

Emeritus
Greater Boston Area
1 week ago
Online Course Delivery Manager EMERITUS offers professional online education courses in collaboration with top-ranked universities around the world: MIT, Columbia, UC Berkeley, Tuck at Dartmouth, Wharton, and London Business School, among others. Using technology and curriculum innovation, EMERITUS enables working professionals with affordable to become the business leaders of tomorrow.   Job Description The online course delivery manager

Operations Coordinator

Panorama Education
Greater Boston Area
1 week ago
+47
We are looking for a motivated team member who genuinely enjoys excelling in the world of internal employee customer service. This is a great opportunity for someone looking to build work experience in customer service and/or operations, or for an individual who wants to learn more about working in a tech start-up environment. We are a friendly, hard-working team that takes pride in helping our colleagues to be as effective as possible. Our ideal candidate will go above and beyond to make sure our team members feel supported in the office, takes pride in getting the details right, works efficiently and effectively, and is solutions-oriented. As a member of our Operations team, you will help lead day to day office operations, impact our culture via company-wide events, and be the first team member candidates and visitors speak with when they arrive at our office. As one of the most visible team members in the company, you’ll develop meaningful partnerships with colleagues on all Panorama teams, and be a valued team member of a mission-driven technology company at an exciting time in its history. 

Principal Analyst, Business Analysis

Skillsoft
Greater Boston Area
2 weeks ago
+27
Exploit the value of enterprise information and gather insights about how our businesses are performing, and how they can improve - identify opportunities for further growth. Lead monitoring and analysis for various our Sumtotal product line. Partner with functional leads to tease out the 'so what' from the data, and help frame the 'what do we do from here' storylines with a focus toward business strategy and results. Identify growth opportunities, evaluate their potential impacts, and assess the level of effort needed to implement each initiative in order to maximize Skillsoft's ROI. Uncover deep insights about learner and customer org engagement and collaborate with product, customer success and marketing to increase the engagement points for our users. Analyze retention, and its main drivers – develop strategies to increase retention and upgrades across the various customer and GTM segments. Financial modeling and forecasting – understand drivers of revenue and order intakes, LTV and CAC for learners and clients, and leverage those insights to extend the LTVs and lower the CACs.

Student Success Manager

Ready4
Greater Boston Area
2 weeks ago
This role is perfect for a detail-obsessed and creative self-starter. You should relish the opportunity to develop and execute partner-specific marketing initiatives. You’ll know your partnership agreements outside and in, and stay abreast of SimpliSafe’s marketing initiatives to uncover opportunities to enhance performance. This team moves fast and is always hustling so you will need to be able to effortlessly navigate several projects at the same time. You will vigorously measure, analyze and report program results to ensure that both SimpliSafe's and your partners' goals are always exceeded

Machine Learning Engineer

Examity
Greater Boston Area
2 months ago
+11
We are looking for an experienced machine learning engineer or data scientist with strong developer skills. The Machine Learning Engineer will apply a broad knowledge of AI and ML techniques to design and implement authentication, proctoring and automation solutions across the Examity product line. As part of a fast-growing and innovative team, you will apply creativity to solve technical challenges.

Customer Success Associate

NeighborSchools
Greater Boston Area
3 months ago
+10
1.  Work 1:1 with NeighborSchools partners every day as they launch & grow their new home daycares. You’ll become an expert in every aspect of home daycare & small business management, and you’ll be there to support our partners every step along the way. 2.  Help new and expecting parents navigate their child care options and discover affordable, quality home daycares right in their neighborhoods that they otherwise don't even know about!  You'll facilitate tours and check-in afterwards to make sure that everything went well.  You'll be the hero to every mom and dad that is confused and overwhelmed by the child care conundrum!   3. Do the Needful: as an early-stage startup, opportunities and responsibilities can shift quickly. Every week you’ll work with leadership, marketing, and engineering to continually improve our product and service, and will adapt quickly and embrace change as we expand our focus, refine our processes, and grow our team.

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