Boston Tech Jobs and Startup Jobs

2

Support Coordinator

Unity Technologies
Greater Boston Area
2 days ago
+55
Internal liaison between support engineers and other teams, to ensure that support tickets are correctly prioritized and handled efficiently. External liaison with customers, ensuring they are kept up to date regarding ticket status. Managing active tickets per customer, and changing status/priority where required. Tracking, chasing and reporting progress of bug reports from support customers. Maintaining the customer list, welcoming new customers and managing renewals and expiring accounts. Act as Project Manager for Engine support, helping deliver internal projects. Reporting on all areas of Engine Support, including team performance and analysis of customer activity.

Senior Experience Strategist

Cantina
Greater Boston Area
1 week ago
+31
We’re looking for an experience strategist to join our experience strategy and service design practice. Our human-centered approach focuses on finding the intersection of the desirable, viable, and feasible. We work closely with clients to pursue a research-backed design process that delivers products, services, and experiences people want, need, and desire and that benefits both the client organization and the people it serves.

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