Boston Tech Jobs and Startup Jobs

6

Senior Manager, Customer Success - East/EMEA, Stra…

Smartsheet
Greater Boston Area
17 hours ago
As Sr. Manager of Customer Success (East/EMEA), you will oversee our CSMs working in our Boston, London and field locations on the East Coast. You will partner closely with other Smartsheet leaders across Customer Success, Sales, Support, Professional Services, Marketing and Product to drive strong usage, retention, and growth.

Solutions Consultant

Smartsheet
Greater Boston Area
6 days ago
As a Solutions Consultant, you will work with Smartsheet customers and partners on engagements to convert business requirements into Smartsheet solutions. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose solutions for use cases across different industries and business groups. The right candidate is...

Client Development Manager (Account Executive)

Smartsheet
Greater Boston Area
1 week ago
Smartsheet is seeking an experienced sales professional to join our team as a Client Development Manager. The ideal candidate will have a history of over performance in quota attainment and developing customer accounts. This important role is part of the Sales team and is based at Smartsheet in Boston, MA and reports to the Commercial Sales Manager. 

Solution Implementation Manager

Smartsheet
Greater Boston Area
1 week ago
As a Customer Implementation Specialist, you will work closely with the Sales, Customer Success, Training and Consulting teams to ensure the plan for launch is successful and deployed within the first 2 months of engagement with Smartsheet. Within this role you will be considered the Subject Matter Expert pertaining to advanced Smartsheet functionalities in order to propose trainings, launch...

Customer Support Specialist (Afternoons/Evenings)

Punchbowl
Greater Boston Area
1 week ago
+17
At Punchbowl, customer service is in our DNA. We believe that every customer interaction is an opportunity to make a lasting impression. We’re looking for a full-time Customer Support Specialist to join our amazing customer support team to provide coverage in the afternoon, evenings, and some weekend hours. This is a hands-on position that will give you the opportunity to be involved in the day-to-day operations of a fast-growing tech company. 

Customer Support Specialist

Punchbowl
Greater Boston Area
3 weeks ago
+17
Become an expert on the Punchbowl platform and our products. Troubleshoot and resolve customer service inquiries via email and live chat. Maintain and contribute to our site’s help center. Build an ongoing understanding of customer needs and identify trends to help resolve future issues and improve processes. Contribute ideas for product improvements. Perform regular quality assurance testing and troubleshoot technical issues prior to product releases.

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