Boston Tech Jobs and Startup Jobs

17

Office Manager

SessionM
Greater Boston Area
2 days ago
+19
Provide daily support to our Boston office by anticipating and automating office needs. Be the face of our office when guests enter our space, greeting and assisting them as needed. Manage office administration, making sure our office is running smoothly and that we have the essentials for a productive working environment including coffee, snacks, and general office supplies. Maintain safe and clean office common areas that make employees proud to work in such as a great office; this includes tidying the kitchen and conference room areas, running the dishwasher, handling shipping and deliveries, receiving calls and voicemails for the main phone line etc. Manage relationships with vendors and building management to ensure that office equipment and facilities are serviced and working. Coordinate events such as all-company meetings, executive meetings and offsites, office lunches, team events, and holiday parties to enhance and spread our culture.

Customer Success Manager

Alyce
Greater Boston Area
2 days ago
+21
Manage enterprise client relationships, creating account growth plans, and navigating scope conversations with positive outcomes for all involved. Drive solution adoption by providing best practices, solution usage maturity benchmarks, diagnosing barriers to adoption, and helping the customer address those obstacles. Develop and maintain a deep understanding of both the Alyce product and our customer's specific needs in support of their ongoing usage. Communicating in a concise but appealing manner, with the ability to simplify technical concepts for a non-technical audience. Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Engineering. Provide proactive support to our clients.

Senior Data Scientist

Klaviyo
Greater Boston Area
2 days ago
+44
Klaviyo is looking for data scientists to analyze large data sets (we’re collecting billions of individual actions every month), build models and ship products that enable businesses to grow faster and communicate with their customers. Our background as a team is building these models for the Fortune 50 and we want to democratize and open up that technology to everyone. The ideal candidate has a background in data science, statistics and machine learning and has done work ranging from exploratory analysis to training and deploying models. We use a wide variety of data mining and machine learning algorithms. The right candidate will have both a solid fundamental understanding and deep practical experience with at least a few modeling and machine learning techniques.

Machine Learning Engineer

Manager of Customer Operations

Director of Support

Data Science Software Engineer

Customer Support, Manager

Security Risk and Compliance Manager

Manager, Customer Success (Boston)

Manager of Customer Success - Onboarding (Boston)

Growth Success Manager

Field Event Manager

L&D Specialist, Customer Support

L&D Specialist, Customer Success

Product Expert

Data Engineer

Onboarding Specialist (Boston)

Load 10 more jobs16 jobs at Klaviyo

Data Engineer

Drift
Greater Boston Area
3 days ago
+35
Design, develop, and support our Data infrastructure utilizing various technologies to process terabytes of data, including Spark, SQL, Python, Microsoft Azure, and AWS. Create solutions to enable diagnostic and predictive analytics capabilities. Partner with Analytics, Marketing, and Finance organizations to get feedback and iterate upon the Data Ecosystem development. Develop components and distributed ETL systems for our suite of large data platforms. Be curious about trends and emerging technologies in the Data space, participate in user communities, and share what you learn with your teammates.

Data Engineer/Senior Data Engineer

SessionM
Greater Boston Area
3 days ago
+19
Architect, build and automate production ETL workflows for the company. Design, build, and automate data transformation pipelines for batch and streaming services and applications. Architect schemas and data warehousing solutions for the company and our clients.

Enterprise Customer Success Manager

Drift
Greater Boston Area
4 days ago
+35
We put the customer at the center of everything we do, and everyone who works at Drift has a part in driving customer success. The goal of the Enterprise Customer Success Team is to ensure our largest and most complex customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want. In addition, you will provide strategic guidance to your small portfolio of customers to ensure they are optimizing Drift well beyond their initial implementation. You will be the “air traffic controller” for your customer base, closely collaborating with the Account Management and Product teams to ensure your customer base is successful and growing. All this while building strong relationships with your day-to-day and executive contacts within your customer base, positioning yourself and Drift as trusted advisors to the customer’s conversational marketing strategy. 

Vice President, Travel and Hospitality

SessionM
Greater Boston Area
5 days ago
+19
Drive account growth by developing an understanding of SessionM’s products and services, identifying client opportunities and strategically introducing SessionM’s capabilities to new clients on an on-going basis. Collaborate with SessionM product, marketing, data and sales support teams to execute sales strategies and tactics designed to land new client labels. Work across internal departments to ensure that client expectations and requirements are clearly understood and deliverables are met. Work with Sales Engineering and Product Management to execute a seamless launch. Provide weekly feedback on sales activities and progress against targets.

Business Analyst

SessionM
Greater Boston Area
5 days ago
+19
SessionM is looking for a Business Analyst to join its Strategy and Analytics team. You are a great fit if you (a) enjoy solving complex and ambiguous problems and (b) have a combination of intellectual curiosity, exceptional drive, and critical thinking and quantitative acumen. This role is a unique opportunity to develop a well-rounded analytical toolkit and drive impact from day one.

Freelance Web Research Expert

Alyce
Greater Boston Area
5 days ago
+21
We are a fast-moving and motivated team with a big collective vision — to bring humanity back into B2B marketing and sales. At Alyce, we are customer-obsessed and put the customer at the center of our company decisions. As a Web Research Expert, you will be responsible for discovering and compiling data in support of our proprietary technology. The work is meant to be done in a timely manner in accordance with customer demand. The position starts with a 30-day trial period which gives the company and the candidate an opportunity to see if this is a good fit. If all goes well, the Web Research Expert role could move up to a Subject Matter Expert role within 30-days. We have a team of approximately 40 that consists of Web Research Experts, Team Leads, our Agent Team Supervisor, and our Operations Team Manager.

Senior Machine Learning (ML) Engineer

Drift
Greater Boston Area
1 week ago
+35
Evaluate memory consumption & inference latency of our classifiers. Deploy classifier monitoring services. Create pipelines for reproducible data processing, feature extraction, and model training.

Web Research Expert

Alyce
Greater Boston Area
1 week ago
+21
We are a fast-moving and motivated team with a big collective vision — to bring humanity back into B2B marketing and sales. At Alyce, we are customer-obsessed and put the customer at the center of our company decisions. As a Web Research Expert, you will be responsible for discovering and compiling data in support of our proprietary technology. The work is meant to be done in a timely manner in accordance with customer demand. The position starts with a 30-day trial period which gives the company and the candidate an opportunity to see if this is a good fit. If all goes well, the Web Research Expert role could move up to a Subject Matter Expert role within 30-days. We have a team of approximately 40 that consists of Web Research Experts, Team Leads, our Agent Team Supervisor, and our Operations Team Manager.

Remote International Web Research Expert

Alyce
Greater Boston Area
1 week ago
+21
Conducting web research to compile data meant to help train our AI driven platform. Using web research findings to verify what our technology surfaces. 

Manager of Customer Success Enablement

Drift
Greater Boston Area
1 week ago
+35
The CS Enablement Manager will play a central role in ensuring our CS team is equipped to help our prospects be successful with Drift. This will include both onboarding new reps and leveling up the existing team. We expect our enablement team to understand our broader Customer Success strategy, identify areas to improve, design learning and certification experiences, and execute all the way through to full job readiness. You should be prepared to share your work, and be able to measure the impact you are having on performance. You must learn from every cycle, and constantly improve your process, efficiency, and results.

Operations Specialist

Alyce
Greater Boston Area
1 week ago
+21
Support and oversee the execution of client gift fulfillment. Identify potential roadblocks related to resources and timelines, and reporting these potential issues to the team while finding solutions. Collaborate with internal and external partners on daily fulfillment tasks. Improve our process with innovative ideas and implementation. Assist the Operations Team with unique tasks and projects as they become available.

Head of Business Technology

Drift
Greater Boston Area
1 week ago
+35
We are looking for a head of business systems to come join Drift and help us build a world class, centralized operations team. Normally systems, operations, and data are siloed within different divisions. This can lead to a bad experience for customers and makes it significantly more difficult to analyze and run our business. We’ve decided to do things [differently](https://video.drift.com/v/abXhMSS1Cfo/) and we need a team player to help us continue to execute on our vision. Success in this position requires a keen understanding of how to integrate systems as well as how to capture, store, move, and surface data through a variety of channels. You should enjoy becoming a subject matter expert in multiple areas and building a clean and well-organized database. You should enjoy the excitement of working and collaborating with many stakeholders in a constantly evolving and growing environment.If you are passionate about building a next generation operations team that optimizes for the customer, we would like to talk to you.

Customer Success Manager

Drift
Greater Boston Area
1 week ago
+35
We put the customer at the center of everything we do, and everyone who works at Drift has a part in driving customer success. The goal of the Customer Success Team is to ensure our customers launch Drift successfully, adopt it into their organization, and achieve the results and value they want. We are currently looking to add to all segments of our Customer Success team (Enterprise, Small/Medium Enterprise and Small Business)

Site Planning Manager

Soofa
Cambridge
2 weeks ago
+24
We are looking for a Permitting & Installation Manager to bring more Soofa Signs into more cities and neighborhoods across the US. You will be responsible for managing the permitting process required to install new Signs, from understanding city code to physically walking the sites where our Signs will be installed and selecting the perfect locations that meet all city/town and state and Soofa requirements. In this role, you’ll report directly to the VP of Operations and work closely with the VP of City Growth to ensure successful Soofa Sign installations, all the way from strategic planning to physical deployment.

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