Boston Tech Jobs and Startup Jobs

7

Executive Assistant Contractor

Everbridge
Greater Boston Area
10 hours ago
+43
Anticipate and provide a broad range of confidential administrative support services to the team. On a daily basis, activities include proactively overseeing, coordinating, administering, and maintaining schedules, calendar of appointments, meetings, events, and travel arrangements. Assist in preparing meeting agendas, attend meetings to document important topics, and assist with designated Action Items. Provide all preparatory materials for appointments and meetings as well as event planning. Assist in the preparation and emailing of outgoing correspondence, as well as the production of reports and PowerPoint presentations. Maintain an accurate electronic filing system for critical information. Complete and file expense reports as required. Maintain confidentiality on all matters and exercise discretion and sound judgment at all times.

Director of Data Reliability Engineering

Customer Success Enablement Manager

Manager, Tech Support

Technical Support Engineer

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Senior DBA

Carbon Black
Greater Boston Area
4 days ago
+52
We are seeking a skilled and experienced database administrator to join our growing organization. In this position, you will Design, Implement, & Maintain the Data Solutions for our offerings in both relational and nonrelational databases. This is truly a Big Data opportunity with existing datasets of ~180TB in SQL DBs and a growing Elasticsearch Cluster of over 670TB of data in production and ~20TB per day ingestion. An organized, detail-oriented work ethic is a must. We are looking for Leaders at all levels. Database Administrator Duties and Responsibilities

Senior Network Engineer

Federal Operations Director

Frontline Technical Support Engineer

Principal Information Security Engineer / Analyst

Senior Sales Analytics Manager

Business Operations Manager - Technical Services

Renewal Specialist

Program and Operations Manager - Customer Support

CRM Data Steward

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Customer Success Manager

LeanIX, Inc.
Greater Boston Area
5 days ago
+16
We are looking for a customer-oriented and ambitious team player with exceptional analytical and consulting / advisory skills to support our customers in the best way possible. You will take on full responsibility for customer accounts in different lifecycle stages – from onboarding to renewal. The tasks range from data-driven analysis and execution to change management projects.

SmartSense Technical Analyst

SmartSense by Digi
Greater Boston Area
5 days ago
+36
· Respond to help desk services requests. · Create, assign and/or complete helpdesk work tickets. · Install hardware and software applications. · Administrate printer/copier/fax. · Troubleshoot workstation/network issues using basic Windows, Apple, and networking tools. · Participate in an on call rotation. · Utilize multiple tools and application to accomplish daily tasks. · Work as point person with vendors as related to break fix issues. · Other duties & projects as assigned by Manager.

Customer Success Strategist

ambi, Inc.
Greater Boston Area
1 week ago
The Opportunity:  We’re looking for a Customer Success Strategist to help us shape the future of education.  As Customer Success Strategist, you will serve as industry, pedagogical, administrative, technical, and functional expert for all of ambi’s products and solutions in the Higher Education  presales prospects and client base. You will be involved with every stage of the client lifecycle.  Specifically, you will have a clear

Senior Client Success Consultant

Mirakl
Somerville
1 week ago
+22
Mirakl is powering the platform economy by providing the leading technology and partner ecosystem needed to launch an eCommerce marketplace. We are: The global leader in marketplace platform software, at the heart of digital transformation of the world's largest organizations A global company, headquartered in Paris, with 200+ employees and offices in Boston, London, Munich, Barcelona, Stockholm, and São Paulo A rapidly growing organization

Customer Support

LeanIX, Inc.
Greater Boston Area
1 week ago
+16
Provide initial response, operational assistance, and development of software workarounds and/or resolutions. Deliver solutions to both technical and non-technical end users while also supporting a wide range of technologies. Coordinate customer support cases including interaction with other internal groups such as Engineering, Sales and Customer Success. Bring in the customer's voice to develop our product. Participate in root cause analysis and resolution of reported problems. Work closely with the Customer Success Manager (CSM) to maintain visibility and provide consistency to the customer. Ensure all issues are systematically tracked, escalated and communicated. Share resolutions internally, and with customers via the product documentation. Contribution to product documentation enhancement. Proactively communicate with customers and team members regarding status of customer inquiries or problems. Working with a state-of-the-art Customer Support tool.

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