Boston Tech Jobs and Startup Jobs

8

Support Coordinator

Unity Technologies
Greater Boston Area
7 hours ago
+55
Internal liaison between support engineers and other teams, to ensure that support tickets are correctly prioritized and handled efficiently. External liaison with customers, ensuring they are kept up to date regarding ticket status. Managing active tickets per customer, and changing status/priority where required. Tracking, chasing and reporting progress of bug reports from support customers. Maintaining the customer list, welcoming new customers and managing renewals and expiring accounts. Act as Project Manager for Engine support, helping deliver internal projects. Reporting on all areas of Engine Support, including team performance and analysis of customer activity.

Senior Business Data Analyst

DraftKings
Greater Boston Area
1 day ago
+32
Design A/B and multivariate tests on game operation strategy, evaluate test results, and translate insights into business actions. Develop Tableau dashboards and visualizations on game performance, customer engagement to measure the impacts of various business actions. Perform deep dive insight analysis to understand user play patterns. Develop automated tools to enable business to explore operation insights and improve operation efficiency. Enhance customer segmentation models to implement model driven decision. Collaborate with internal and external resources including engineering, marketing and product team to ensure the analytics solution development.

Executive Assistant

Software Engineering Manager, Data Science

Senior Business Data Analyst, Reinvestments

Desktop Support Technician

Senior Analyst, Content Marketing

Senior Analyst, Content Marketing

Manager, Brand and Customer Insights

Director, Licensing

Data Science Product Analyst

Internal Controls Manager, Technology

Operations Support Engineer

Data Engineer

Manager, Gaming Relations

Senior Data Engineer, Delivery

Regulatory Analyst

Director of Data Engineering

Load 10 more jobs17 jobs at DraftKings

Special Events Manager

Formlabs
Somerville
1 day ago
+16
Drive planning, project management and execution of Formlabs flagship conferences, partnership and Formlabs regional events.  Work closely with internal team members, event vendors and external 3D printing ecosystem stakeholders. Manage the overall budget, resources, contract negotiations, staffing, logistics, setup and takedown. Lead plan and execution of regional Formlabs events. Optimize events for quantifiable impact of awareness, community engagement and lead generation metrics. Create event standards and processes that enable streamlined teamwork and events that can be repeated and scaled globally. Work with the events team and greater global marketing team to align to marketing milestones within quarterly and yearly event plans.

NetSuite Administrator

Bilingual Customer Support Specialist

Customer Support Specialist

Dental Technical Support Specialist

Customer Care

Director of Real Estate & Facilities

Director of Strategic Initiatives

Americas Logistics Lead

Load 5 more jobs9 jobs at Formlabs

Game Director

Demiurge Studios
Cambridge
3 days ago
Demiurge is seeking an experienced and energetic Game Director to lead our next project! A Game Director at Demiurge becomes the "CEO of the Game", managing the creation of one or more of our games. You lead and inspire a talented development team through all phases of product growth. You are the primary vision holder for the title, setting guidelines that empower your team to make compelling videogames. You have vast experience and are able to share that knowledge with others.

Senior Business Operations Manager

Markforged
Watertown
5 days ago
+31
The Senior Business Operations Manager will focus on helping Markforged continue to scale - managing a team which oversees elements of company bookings, forecasting, sales analysis, order entry and operational planning. You will work with directors, executives and cross-functional leadership to analyze historical trends and forecast future productivity; solve problems; innovate better processes; and provide control to a continuously evolving sales process.

Director of Support

Bevi
Greater Boston Area
2 weeks ago
+28
The Director of Support is responsible for ensuring that Bevi’s end customers, partners, and internal team receive quality, effective, and timely responses to their inquiries and questions. Reporting to the Senior Director of Service Operations, the Director of Support leads several teams encompassing support, training, and documentation, and coordinates cross-functional support responses and materials from throughout Bevi. The Director of Support ensures that responses adhere to internal and external SLAs, and simultaneously continuously develops and improves materials, process, and tools to make Bevi’s support function more effective and efficient. Performance is measured through KPIs including response and resolution time, and internal and external customer satisfaction.

Site Planning Manager

Soofa
Cambridge
1 month ago
+24
We are looking for a Permitting & Installation Manager to bring more Soofa Signs into more cities and neighborhoods across the US. You will be responsible for managing the permitting process required to install new Signs, from understanding city code to physically walking the sites where our Signs will be installed and selecting the perfect locations that meet all city/town and state and Soofa requirements. In this role, you’ll report directly to the VP of Operations and work closely with the VP of City Growth to ensure successful Soofa Sign installations, all the way from strategic planning to physical deployment.

HELP DESK ADMINISTRATOR

HPR
Greater Boston Area
1 month ago
+29
Due to our exciting and rapid growth, HPR is seeking a Help Desk Administrator to help us provide world-class customer service. This is a new and highly visible role that will be supporting our global support operations from the Needham, MA office. This role requires a unique blend of skills including the ability to multi-task, strong interpersonal skills, tact, assertiveness, and a whatever-it-takes attitude.

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