Boston Tech Jobs and Startup Jobs

38

Senior Technical Support Manager

Toast
Greater Boston Area
17 hours ago
+50
Toast is seeking a Senior Technical Support Manager to join the Support organization. Working with the Director of Technical Escalation Management, this role will assist in developing and executing objectives regarding meeting key service levels, employee and team leadership development, and operational efficiencies. As an integral member of the Support leadership team, this role is responsible for the strategic direction and direct oversight of team managers of Tier 2 technical support operations. This role is responsible for alignment and optimization of the escalation processes with our internal, and partner, Tier 1 support team.

Sr. Pricing Analyst

Sr. Database Performance Engineer

Sr. Business Analyst

Senior Director Enablement CS

Regional Manager, Restaurant Success (Inside)

Manager, Data Insights

Director of Restaurant Success

Data Insights Analyst, GTM Strategy & Operations

Corporate Strategy Associate/Senior Associate

Sr. Support Business Analyst

Payments Strategy Manager/Director

IT Help Desk Analyst

Bilingual Restaurant Success Manager - Inside

Sr. Restaurant Success Analyst

NetSuite Administrator

Chief of Staff Supporting CBO/CFO

Sr Manager, Strategic Operations

Senior Director, Operational Excellence

Systems Solutions Architect

Customer Configuration Analyst - Boston, MA

Travel Manager

Software Configuration Analyst - Boston, MA

Senior Software Engineer, Data Platform

Capital Data Analyst

Business Systems Manager

Sales Enablement Manager, Systems and Tools

IT Infrastructure Manager

Lead Executive Assistant

Director, Enterprise Systems Architect

Director of Business Systems

ServiceNow Administrator

Director, Corporate Development & Strategy

Load 10 more jobs33 jobs at Toast

Sr. Manager – IT Architecture & Integration

Indigo
Greater Boston Area
1 day ago
+21
The role of Sr Manager - IT Architecture & Integration is to lead and manage teams tasked with definition and delivery of the IT platform and integration architectures. Integrations include design, build, test and deployment of integration technologies required for the operation, maintenance, and interface of systems, primarily Mulesoft. Architecture includes platform and technology direction and design to meet day-to-day business needs as well as support for additional modules, countries and regulatory requirements with Salesforce, Oracle Cloud ERP as well as additional 3rd party and custom built platforms. You will work closely with the Software Engineering and IT Platform teams in delivering end-to-end solutions that align to business expectations. The role also involves collaboration with the Enterprise Architecture team in setting technology direction as well as the IT Services and Support teams for deployment and change management.

Soil Carbon Scientist

Soil Health Data Scientist

Senior Software Engineer, Data Science Engineering

Senior Oracle Business Analyst - Order-to-Cash

Salesforce Business Analyst

Manager, Systems Innovation

Image Analysis Data Scientist

General Manager, Carbon Consumer Platform

Field Data Scientist, BioInnovation

Director, Systems Innovation

Director of International Field Data Solutions

Director, Global Real Estate and Facilities

Director of Global Strategy, Microbial Innovation

Data Analyst, Systems Innovation

Data Scientist, Predictive Modeling Lead

Carbon Credit Statistician

Associate Manager, Future of Work

Agronomy Data Ambassador

Head of Internal Sustainability

Head of Grain Quality

Carbon Business Intelligence Analyst

Manager, GeoInnovation

Head of Marketplace, Canada

Associate Manager, Geoinnovation FDS

Data Scientist, Pricing & Risk

Data Scientist, Imagery

Associate Manager, GeoInnovation

Sustainability Manager, Facilities

Lead User Researcher

Carbon Market Development Lead

Director, Carbon Strategy

Business Intelligence Analyst

Junior Hedging Specialist

Load 10 more jobs34 jobs at Indigo

Client Operations Manager

Wellframe
Greater Boston Area
1 day ago
+34
The Client Operations Manager at Wellframe supports our health plan, provider and partner clients to achieve success during the implementation and throughout the client life cycle. The Client Operations Manager will be the primary point of contact for his or her assigned clients, working within a multidisciplinary, team-based client delivery model. Reporting to the Director of Client Strategy & Operations within the Client Delivery team, the Client Operations Manager will own the program implementation, ongoing day-to-day operations, account management strategy and corresponding relationships for 3-6 client accounts.

Data Engineer – ConneX Integration Platform

CrunchTime!
Greater Boston Area
1 day ago
+25
CrunchTime! is looking for a highly motivated Data Engineer to join our ConneX product development team. The Connex team creates bi-directional real-time integration to every POS that our customers deploy. The ideal candidate is someone who enjoys integration, continual learning, and a fast-paced development environment. If you possess a drive for excellence, thrive in a fast-paced environment, and desire to be part of a team that is dedicated to being an industry leader, then we want to hear from you.

Vice President, Travel and Hospitality

SessionM
Greater Boston Area
1 day ago
+19
Drive account growth by developing an understanding of SessionM’s products and services, identifying client opportunities and strategically introducing SessionM’s capabilities to new clients on an on-going basis. Collaborate with SessionM product, marketing, data and sales support teams to execute sales strategies and tactics designed to land new client labels. Work across internal departments to ensure that client expectations and requirements are clearly understood and deliverables are met. Work with Sales Engineering and Product Management to execute a seamless launch. Provide weekly feedback on sales activities and progress against targets.

Business Analyst

MedTouch
Somerville
1 day ago
+35
As a Business Analyst at MedTouch, you will collaborate with the technical, delivery, and project management teams to deliver high-quality results and support for our healthcare clients. This role helps to define key functional requirements for clients’ Drupal websites and is the glue in complex, multi-stakeholder projects. This opportunity is destined for a technical guru who thrives on variety and can fearlessly bridge the gap between business and web development. This job requires puzzle-solving, creativity and a constant desire to learn.

Customer Service Representative

ezCater
Greater Boston Area
1 day ago
+39
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Manager, Workforce Management

Part-time Customer Service Ninja

Facilities Associate

Senior Data Engineer (Cognitive/Machine Learning)

Humana Studio_h
Greater Boston Area
1 day ago
+47
Design and build the Minimum Viable Cloud Data Platform on Azure. Possesses in depth understanding of the Azure ML DevOps to deploy/automate/monitor the Machine Learning models into production.  Possesses in depth understanding of building streaming, ingestion, processing data pipelines. Possesses working knowledge of container architectures to streamline and simplify model development, test, and deployment. Self-directed and comfortable supporting the devOps needs of multiple teams, systems and products. Design and develop data products and machine learning solutions for Humana enterprise Analytics. Possess in depth understanding of computer science parallelism concepts and efficient data processing techniques suitable for machine learning applications. Architect and implement ETL / Machine learning product solutions using best practices in Azure Cloud environment. 

Associate Director, Data Science (with Consumer Marketing experience)

Lead Data Scientist

Senior Storage Engineer (home office / remote / work from home) eligible

AI Implementation Manager (Data Scientist Manager - Consumer Analytics)

Senior Cloud IAM Engineer

Senior Network Engineer

Lead Analytics Translator

Sr. Software Engineer - AI/ML

Senior Research Consulting Professional - Humana Healthcare Research

Sr. Business Intelligence Engineer

Lead AI Engineer (ML/Python)

Data Scientist -Cognitive/Machine Learning Professional 2-2

Actuary, Market Support - Employer Group Market Risk Management

Actuary, Analytics/Forecasting

Actuary

Senior Data Scientist

Senior Research Scientist

Senior Business Intelligence Engineer-2

HCS Compliance & Risk Management Senior Data and Reporting Professional

Manager, Telecomm/Voice Engineering(remote virtual home office eligible)

Associate Actuary; Analytics/Forecasting

Applied Data Science Lead and Architect (Experience Center)

Senior Security Contemporary Capability Leader ( Work at Home Eligible )

Cloud Data Engineer

Lead Cloud Data Engineer

Senior Systems Engineer - ServiceNow

Lead Cloud Cyber Security Operations Engineer (virtual remote home office eligible)

Principal Data Scientist

Lead Enterprise Architect - Public Cloud ( virtual home office remote eligible)

Lead Data Scientist - Deep Learning

Data Science / Business Intelligence / Informatics

Director, Network Engineering

Load 10 more jobs33 jobs at Humana Studio_h

Machine Learning Manager

PathAI
Greater Boston Area
2 days ago
+21
The Machine Learning team at PathAI is rapidly growing, with members tackling a wide range of computational pathology problems. These include cutting edge applications of machine learning to clinical prediction tasks, development and application of deep learning-based medical image processing systems, and ongoing medical device development work. Tackling these challenging problems requires well-designed & well-implemented machine learning pipelines. We have built a comprehensive machine learning platform, specialized for computation pathology. It provides us user-friendly tooling for automating model exploration, training, and deployment. In parallel, we are continuously improving our machine learning platform and infrastructure, to increase efficiency, robustness, flexibility and automation. 

Biomedical Data Scientist, Biostatistician

PathAI
Greater Boston Area
2 days ago
+21
Lead biostatistics efforts in a team setting of fellow scientists and machine learning engineers. Cross-functional collaboration with other teams to integrate large-scale datasets and use bioinformatics to define the factors associated with drug response and resistance. Develop computational methods and build tools to enable data-driven patient stratification and inform the development of clinical decision support products. Identify scientifically relevant findings within datasets spanning multiple modalities. Develop scalable computational solutions to further clinical data analysis automation across projects. Communicate findings both internally and externally and recommend follow up actions.

Clinical Operations Director

Kyruus
Greater Boston Area
5 days ago
+36
You will work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll create a framework for strategically prioritizing legacy and implementation customers for clinical engagement meetings and activities. You’ll coordinate meetings across the customer base for the clinical team to efficiently utilize time to meet with customers. You’ll develop Clinical Dashboard in Salesforce to transparently capture impact, and communicate value and ROI. You’ll maintain Clinical Services shared drive in Google docs, together with the clinical services team creating collateral and continually updated clinical team slide decks.

Customer Success Manager

BHE
Greater Boston Area
6 days ago
+23
We are currently seeking an exceptional Customer Success Manager to ensure our clients have a positive experience, from onboarding and throughout their long-term interaction with our company. The right candidate will have a proven track record of developing and maintaining SaaS customer relationships and will focus on servicing IHD customers. This position is full-time in our downtown Boston office (remote candidates not considered).

Senior Enterprise Support Specialist

Grubhub
Greater Boston Area
1 week ago
+29
As a Senior Enterprise Support Specialist you will support the LevelUp platform for end users, merchants, partners, and internal teams. This role will provide the opportunity to own and master specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Senior agents provide first line support, acting as experts and mentors within the team. Senior Enterprise Support Specialists provide escalated support, acting as experts at large.

Solutions Engineer - Reliability

Service Desk Associate I

Enterprise Support Specialist - Night Shift

Sr. Analyst, HEOR Models & Evidence

BHE
Greater Boston Area
1 week ago
+23
The ideal candidate for this position will have a strong interest in healthcare, excellent quantitative skills, and hands-on experience developing a variety of simulation models, ranging from simple models aimed at business audiences to complex, dynamic models that forecast the lifetime cost of disease. The candidate must also possess excellent written and verbal communication skills so as to work effectively with internal teams and communicate externally with clients. An ability to work in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism is crucial to this role at BHE. Strong decision-making ability, attention to detail, and effective organizational and multi-tasking skills are equally important.

Director of IT

BHE
Greater Boston Area
1 week ago
+23
Assists in defining project scope and objectives and ensuring technical feasibility. Ensures that all IT projects are delivered on-time, within scope, and within budget. Ongoing oversight/management of HITRUST routine activities, ensuring compliance. Manages and maintains compliant and effective QMS processes and documentation. Engages with and communicates effectively and efficiently with team members. Establishes and maintains relationships with third parties/vendors.

Senior Director of Research

BHE
Greater Boston Area
1 week ago
+23
We are currently accepting applications for a Senior Director of Research who will provide leadership on scientific methods and applications in a variety of areas, including outcomes research, epidemiology, and data science. This is a key position that reports to company leadership and leverages BHE’s partnerships with data organizations and academic experts.

Data Engineer

BHE
Greater Boston Area
1 week ago
+23
Build new features to improve our analytics platform. Contribute to the design of new functionality. Assist customer support team with analytics and software inquiries. Run ETL scripts and perform quality control tasks. Configure our software platform to use data sets and ensure ETL instructions and documentation are up-to-date. Become an expert in the structure and contents of each data source we work with.

ETL Analyst

BHE
Greater Boston Area
1 week ago
+23
Extract, transform and load data from source to production. Perform data quality assessment and measurement. Maintain and ensure databases are delivered on-time to our customers. Create and maintain documentation pertaining to ETL processes. Collaborate with data engineers on ETL process development. Serve as a technical resource in resolving questions related to databases or other data issues.

Machine Learning Scientist

PathAI
Cambridge
1 week ago
+21
We're looking for experienced machine learning scientists to join our team and help solve some of these challenges. If you're the right candidate, your day-to-day will look like: Understand PathAI’s products and services and introduce technology innovations with respect to functionality, performance, reliability, and scalability. Design, develop and maintain the machine learning infrastructure that powers PathAI Research and development of novel machine learning algorithms for the product platform Research and development of machine learning algorithms to expand product capabilities Participate in building new experiences, improve existing products, ensure quality assurance test designs and contribute to test systems architecture discussions

Machine Learning Engineer

PathAI
Cambridge
1 week ago
+21
We're looking for experienced machine learning engineers to join our team and help solve some of these challenges. If you're the right candidate, your day-to-day will involve: Understanding PathAI’s products and services and introducing technology innovations with respect to functionality, performance, reliability, and scalability. Designing, developing and maintaining the machine learning infrastructure that powers PathAI Performing research and development of machine learning algorithms to expand product capabilities Participating in building new experiences, improve existing products, ensure quality assurance test designs and contributing to test systems architecture discussions

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