Boston Tech Jobs and Startup Jobs

38

Healthcare Data Analyst

Cricket Health
Cambridge
19 hours ago
Cricket Health’s Data Analyst will report directly to the Data Team Lead. The Data Analyst will work closely with our payor and provider partners to understand their healthcare data assets and communicate key insights directly to internal and external stakeholders. In the short term, the Data Analyst will help our customers quantify the potential savings from Cricket’s clinical interventions, taking into account each partner’s unique membership profile such as Chronic Kidney Disease (CKD) prevalence and baseline dialysis costs. Over time, emphasis will shift towards building data visualization dashboards, understanding how patients interact with the Cricket platform and care team, and automating data pipelines for partner implementations. We are looking for someone who is passionate about healthcare data analytics, has excellent communication skills, and is a team player. You will be responsible for translating raw, complex datasets into meaningful insights that will help Cricket make critical business decisions and improve patient lives.

Customer Support Specialist

Lose It!
Greater Boston Area
1 day ago
+32
Mastery of product knowledge for entire Lose It! family of products (iOS app, Android app, Challenges app, embodyDNA). Delivering accurate and timely responses to customers over multiple channels (email, chat, App Store reviews). Clearly identifying, reproducing and logging bugs / product oversights. Detecting trends in customer issues and escalating appropriately. Updating processes and workflows in Zendesk using automations, triggers and macros. Guiding junior members of the team in their approach to customer care. Identifying opportunities for improvement, both for our team and our processes and the Lose It! suite of products.

Clinical Services Director

Kyruus
Greater Boston Area
1 day ago
+36
You’ll work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll have access to our client data, use our testing and production environments, and manage projects using Smartsheet. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll be the main clinical contact for a portfolio of customers and work with them to ensure optimal clinical configuration to support both the internal well configured customer goals as well as the search experience goals of the customer. You’ll manage customer clinical implementations through discovery of clinical strategy, determining configurations for clients, and resourcing as appropriate. You’ll develop new customer and prospect engagement opportunities, particularly around case studies and webinars stemming from clinical perspective. You’ll engage with clinical executives across our customer base, act as SME around Clinical Services as a key differentiator of our company.

Bilingual Sr. Restaurant Success Analyst

Toast
Greater Boston Area
1 day ago
+50
The Restaurant Success Analyst (RSA) will operate as a key customer advocate for the accounts in their territory, driving customer satisfaction in a one-to-many fashion across a high volume book of business. Using customer empathy, good judgment, and a consultative approach, you will drive customer retention and satisfaction with measured success based upon productivity KPIs as well as net revenue expansion and overall retention goals. As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs.

Sr. Pricing Analyst

Senior Manager Portfolio & Leasing

Regional Manager, Inside Customer (Restaurant) Success

Manager of Restaurant Success Analysts

Director of Corporate Social Responsibility

Senior Software Engineer, Data Core

Payments Strategy Director

Network Engineer II

Director of Procurement

Bilingual Restaurant Success Manager - Inside

Director of Business Operations

Employee Cloud Insights Analyst

Systems Solutions Architect

Travel Manager

Sr. Restaurant Success Analyst

Senior Executive Assistant

Sales Enablement Manager, Systems and Tools

Loan Operations Manager - Toast Capital

NetSuite Administrator

Director of Business Systems

Chief of Staff Supporting CBO/CFO

Business Operations Team Lead

Business Systems Manager

Data Analyst, Commissions

Load 10 more jobs25 jobs at Toast

VP of Real Estate & Center Development

Cricket Health
Cambridge
1 day ago
Cricket Health is looking for a driven leader to be our VP of Real Estate & Center Development to oversee all pre-development, development, construction and maintenance of our innovative kidney health centers and corporate offices. This is a critical role for Cricket Health as we embark on an ambitious growth plan. We are looking for candidates with deep experience in real estate as well as strong communication, team leadership and project management skills. We are looking for someone that is a self-starter, that has good attention to detail and that can build our real estate development, and construction management capabilities from the ground up. You will be responsible for recruiting an all-star team to execute on our company’s vision. The ideal candidate will thrive in a fast-paced environment. This role will report to the Chief Financial Officer.

Business Operations Manager

Cricket Health
Cambridge
1 day ago
We are seeking a passionate, strategic, and analytical Business Operations Manager to join our team in Cambridge, MA. You will be responsible for strategic initiatives across all of Cricket Health, with a focus on product and operations. The ideal candidate will have strong communication and analytical skills, will feel comfortable working cross-functionally and approaching problems in a data-driven and strategic way. This role will report to our Business Operations Lead.

Soil Carbon Scientist

Indigo
Greater Boston Area
1 day ago
+21
As a scientist on our GeoInnovation Soil Carbon Science team, you will apply your extensive experience in soil ecology, biogeochemistry and carbon cycle science to assist Indigo’s efforts focused on increasing soil health and soil organic matter via regenerative management practices. Indigo in heavily invested in regenerative agriculture, and recently announced its Terraton initiative designed to aggressively sequester atmospheric carbon dioxide in agricultural soils. To meet the ambitious goals set out for Terraton, Indigo is building a team to support the scientific design and implementation of soil carbon models that will help Indigo quantify changes in soil carbon from different land management practices. As member of the soil carbon science team, you will be instrumental in driving the underlying science and supporting this modeling effort.

Principal Software Engineer, Marketplace Platform

Remote Sensing Scientist

Lead User Researcher

Business Intelligence Analyst

Director, Carbon Strategy

Head of Internal Sustainability

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Support Analyst

CrunchTime!
Greater Boston Area
1 day ago
+26
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
1 day ago
+26
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Data Engineer – ConneX Integration Platform

CrunchTime!
Greater Boston Area
1 day ago
+26
CrunchTime! is looking for a highly motivated Data Engineer to join our ConneX product development team. The Connex team creates bi-directional real-time integration to every POS that our customers deploy. The ideal candidate is someone who enjoys integration, continual learning, and a fast-paced development environment. If you possess a drive for excellence, thrive in a fast-paced environment, and desire to be part of a team that is dedicated to being an industry leader, then we want to hear from you.

Sr. Technical Support Engineer

Abacus Insights
Greater Boston Area
2 days ago
+35
Our Customer Success team is looking to bring on an experienced Senior Technical Support Engineer. If you are interested in being an early founding member of a team that is absolutely critical to the overall success of our company, this is a position for you. As a founding member of the team, you will be responsible for all of our customer environment’s and helping to operate our platform with a software engineering focus.

Team Lead, DNO

Grubhub
Greater Boston Area
3 days ago
+27
We are hiring for a Team Lead position for our Driver Net Operations Team.  The Team Lead is responsible for serving as the driver resource for their assigned region, and ensuring the members of their Driver Specialist Team are performing their functions effectively and have the necessary tools.  They are responsible for working cross functionally to ensure that their markets are staffed appropriately while meeting recruiting and retention goals.

Enterprise Support Specialist - Weekend Shift

Merchant Team Lead

IT Service Desk, Team Lead

Corporate IT, Systems Engineer II

Solutions Engineer - Reliability

Enterprise Support Specialist - Night Shift

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Data Engineer

Cricket Health
Cambridge
3 days ago
Cricket Health’s Sr. Data Engineer will report directly to the Data Team Lead and will serve as a critical bridge between the Data Team and Cricket’s Engineering team. The Sr. Data Engineer will be tasked with designing, developing, testing, deploying, and operating Cricket’s data lake / warehouse. From a data perspective, Cricket’s key differentiator will be rooted in our ability to bring together and analyze complex, disparate data sources quickly and accurately. We are looking for a true technologist - the hybrid builder / leader - to paint the vision and lay the groundwork for the central data repository that will become the backbone of Cricket’s mission to improve care for patients suffering from kidney disease. The Sr. Data Engineer will also champion the democratization of information within Cricket by owning metadata management, implementing HIPAA compliant access controls, and standing up our data visualization capability alongside product managers, data engineers, data analysts, and clinicians. We are looking for someone who is passionate about improving healthcare, wants to “do right” by patients and providers, cares deeply about data quality, and can build data pipelines “now” and build a team over time. As the arbiter of “truth” within Cricket, all cross-functional C-suite executives will be downstream stakeholders of your work including Cricket’s sales, engineering, product, finance, and medical leaders.

Machine Learning Engineer

PathAI
Greater Boston Area
3 days ago
+21
You will have the opportunity to work in a company culture that puts employees first, is relaxed but focused and hard-working. Every PathAI employee is a contributor to our mission to pioneer better patient care by providing the best, most innovative deep learning tools to biotech, pathologists, clinicians and healthcare organizations. You will work alongside leading innovators in the field of deep learning and medicine, and play a critical role in algorithm development.

Administrative Assistant

PathAI
Greater Boston Area
3 days ago
+21
Manage calendars and prioritize meetings and calls for leadership team. Manage travel itineraries. Assist with scheduling office meetings and events (board meetings, all-team meetings etc.). Assist in executive team expense reporting. Assist in preparing internal and external corporate documents. Support operations team with additional duties as assigned. Support recruiting processes and scheduling, providing lunch, and ensuring a smooth candidate experience. Cover front desk duties as needed. Perform general administrative tasks including mailings, emailing, scanning, filing, printing, preparing and sharing presentation materials. Serve as main point of contact for employees including meeting room logistics. Assist in keeping shared spaces neat.

Biomedical Data Scientist, Biostatistician

PathAI
Greater Boston Area
3 days ago
+21
Lead biostatistics efforts in a team setting of fellow scientists and machine learning engineers. Cross-functional collaboration with other teams to integrate large-scale datasets and use bioinformatics to define the factors associated with drug response and resistance. Develop computational methods and build tools to enable data-driven patient stratification and inform the development of clinical decision support products. Identify scientifically relevant findings within datasets spanning multiple modalities. Develop scalable computational solutions to further clinical data analysis automation across projects. Communicate findings both internally and externally and recommend follow up actions.

Business Systems Analyst

CrunchTime!
Greater Boston Area
4 days ago
+26
We're looking for highly motivated Business/Systems Analysts with experience working with enterprise software systems. An ideal person has the demonstrated ability to evaluate complex business and technical requirements and formulate clear, concise documentation for a commercial web-based software product for use by the development and client services teams. Successful candidates will be strong team players but also able to work independently. Experience in the hospitality industry is a plus.

Customer Success Manager

CrunchTime!
Greater Boston Area
4 days ago
+26
We're looking for a Customer Success Manager to join the growing Client Services team. The successful candidate will exhibit a high level of self-motivation and independence while working in a team environment. This candidate will be expected to interact with all functional areas of the organization and clients through the pre and post-implementation phases. This role will be responsible for building and maintaining relationships with our clients and ensure they are successfully and consistently using the application to its fullest extent. 

Senior Vice President of Service Delivery

Cricket Health
Cambridge
6 days ago
The SVP Service Delivery will be responsible for all healthcare operations of the business, including new market implementation, existing market management, patient enrollment and support, network development, customer relationship management, and clinical care delivery--virtual, clinic-based and in the home. This executive must be a proven operational leader with a strong track record of leadership.

Customer Success Specialist - Marlborough

SimplePractice
Greater Boston Area
1 week ago
We’re looking for a friendly, eager-to-learn Customer Success Specialist to join our team in Marlborough, MA.  In this role, you will use your passion for technology to provide our customers with a world class experience. SimplePractice is built for our customers, and supporting their success is our top priority. We strive to provide unparalleled support and encourage our customers to always let us know how we can improve our products. You’ll

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