Boston Tech Jobs and Startup Jobs

33

Clinical Operations Director

Kyruus
Greater Boston Area
3 days ago
+36
You will work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll create a framework for strategically prioritizing legacy and implementation customers for clinical engagement meetings and activities. You’ll coordinate meetings across the customer base for the clinical team to efficiently utilize time to meet with customers. You’ll develop Clinical Dashboard in Salesforce to transparently capture impact, and communicate value and ROI. You’ll maintain Clinical Services shared drive in Google docs, together with the clinical services team creating collateral and continually updated clinical team slide decks.

Customer Support Representative - Part Time &…

Embark Veterinary
Greater Boston Area
4 days ago
+19
To be successful in this role, you should have experience in customer support and a high EQ. Your primary responsibility focuses on resolving customer inquiries and questions through direct support via our customer support platform, chat, social media, telephone, and email. Many of these inquiries will involve shipping, tracking, order placement, managing special shipments, and understanding and occasionally aiding in the fulfillment process. This role will involve interfacing between Customer Support and Logistics departments. This role also requires the ability to extend support to outlying questions outside of logistics inquiries as necessary. 

Customer Success Manager

BHE
Greater Boston Area
4 days ago
+23
We are currently seeking an exceptional Customer Success Manager to ensure our clients have a positive experience, from onboarding and throughout their long-term interaction with our company. The right candidate will have a proven track record of developing and maintaining SaaS customer relationships and will focus on servicing IHD customers. This position is full-time in our downtown Boston office (remote candidates not considered).

Sr. Analyst, HEOR Models & Evidence

BHE
Greater Boston Area
6 days ago
+23
The ideal candidate for this position will have a strong interest in healthcare, excellent quantitative skills, and hands-on experience developing a variety of simulation models, ranging from simple models aimed at business audiences to complex, dynamic models that forecast the lifetime cost of disease. The candidate must also possess excellent written and verbal communication skills so as to work effectively with internal teams and communicate externally with clients. An ability to work in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism is crucial to this role at BHE. Strong decision-making ability, attention to detail, and effective organizational and multi-tasking skills are equally important.

Director of IT

BHE
Greater Boston Area
6 days ago
+23
Assists in defining project scope and objectives and ensuring technical feasibility. Ensures that all IT projects are delivered on-time, within scope, and within budget. Ongoing oversight/management of HITRUST routine activities, ensuring compliance. Manages and maintains compliant and effective QMS processes and documentation. Engages with and communicates effectively and efficiently with team members. Establishes and maintains relationships with third parties/vendors.

Senior Director of Research

BHE
Greater Boston Area
6 days ago
+23
We are currently accepting applications for a Senior Director of Research who will provide leadership on scientific methods and applications in a variety of areas, including outcomes research, epidemiology, and data science. This is a key position that reports to company leadership and leverages BHE’s partnerships with data organizations and academic experts.

Data Engineer

BHE
Greater Boston Area
6 days ago
+23
Build new features to improve our analytics platform. Contribute to the design of new functionality. Assist customer support team with analytics and software inquiries. Run ETL scripts and perform quality control tasks. Configure our software platform to use data sets and ensure ETL instructions and documentation are up-to-date. Become an expert in the structure and contents of each data source we work with.

ETL Analyst

BHE
Greater Boston Area
6 days ago
+23
Extract, transform and load data from source to production. Perform data quality assessment and measurement. Maintain and ensure databases are delivered on-time to our customers. Create and maintain documentation pertaining to ETL processes. Collaborate with data engineers on ETL process development. Serve as a technical resource in resolving questions related to databases or other data issues.

Machine Learning Scientist

PathAI
Cambridge
6 days ago
+21
We're looking for experienced machine learning scientists to join our team and help solve some of these challenges. If you're the right candidate, your day-to-day will look like: Understand PathAI’s products and services and introduce technology innovations with respect to functionality, performance, reliability, and scalability. Design, develop and maintain the machine learning infrastructure that powers PathAI Research and development of novel machine learning algorithms for the product platform Research and development of machine learning algorithms to expand product capabilities Participate in building new experiences, improve existing products, ensure quality assurance test designs and contribute to test systems architecture discussions

Machine Learning Engineer

PathAI
Cambridge
6 days ago
+21
We're looking for experienced machine learning engineers to join our team and help solve some of these challenges. If you're the right candidate, your day-to-day will involve: Understanding PathAI’s products and services and introducing technology innovations with respect to functionality, performance, reliability, and scalability. Designing, developing and maintaining the machine learning infrastructure that powers PathAI Performing research and development of machine learning algorithms to expand product capabilities Participating in building new experiences, improve existing products, ensure quality assurance test designs and contributing to test systems architecture discussions

Game Director

Demiurge Studios
Cambridge
6 days ago
Demiurge is seeking an experienced and energetic Game Director to lead our next project! A Game Director at Demiurge becomes the "CEO of the Game", managing the creation of one or more of our games. You lead and inspire a talented development team through all phases of product growth. You are the primary vision holder for the title, setting guidelines that empower your team to make compelling videogames. You have vast experience and are able to share that knowledge with others.

Customer Success Manager

CrunchTime!
Greater Boston Area
6 days ago
+25
We're looking for a Customer Success Manager to join the growing Client Services team. The successful candidate will exhibit a high level of self-motivation and independence while working in a team environment. This candidate will be expected to interact with all functional areas of the organization and clients through the pre and post-implementation phases. This role will be responsible for building and maintaining relationships with our clients and ensure they are successfully and consistently using the application to its fullest extent. 

Technical Support Analyst

CrunchTime!
Greater Boston Area
6 days ago
+25
We're looking for highly motivated Technical Support Analysts (Tier 3) with experience solving complex technical software problems in enterprise systems. The Technical Support Analyst is responsible for troubleshooting issues escalated from Tier 1 & 2 Support and is able to perform data analysis (Oracle SQL and PL/SQL) and debugging (Java stack) to identify the root cause of technical issues for the CrunchTime! Application Suite. An ideal candidate is a self-starter, possesses exceptional analytical and problem-solving skills, and is able to work independently as well as collaborate with cross-departmental teams.

Business Systems Analyst

CrunchTime!
Greater Boston Area
6 days ago
+25
We're looking for highly motivated Business/Systems Analysts with experience working with enterprise software systems. An ideal person has the demonstrated ability to evaluate complex business and technical requirements and formulate clear, concise documentation for a commercial web-based software product for use by the development and client services teams. Successful candidates will be strong team players but also able to work independently. Experience in the hospitality industry is a plus.

Operations Analyst

MedTouch
Somerville
6 days ago
+35
As the Operations Analyst at MedTouch, you will be a catalyst for improvement across the business. Your natural curiosity about how our business works drives you to uncover new collaborative, cross-team opportunities and make them happen. Your savviness with numbers and analysis and your ambition to build strong, trusted relationships makes you an indispensable piece of how MedTouch grows. 

Site Reliability Engineer

PathAI
Greater Boston Area
1 week ago
+21
We're looking for a skilled Site Reliability Engineer focused on designing, building, and operating our hybrid cloud/on-prem environment. This position will focus on our on-prem AI compute center which will do the heavy lifting of our growing ML teams.

Biomedical Data Curator

PathAI
Greater Boston Area
1 week ago
+21
We're looking for a skilled biomedical data manager to join our team and help support the execution of PathAI’s pharmaceutical and academic partnerships, including analysis of large clinical trials, validation of newly developed biomarkers and internal initiatives. The data manager will work closely with machine learning engineers, biostatisticians, and program managers to ensure that our clinical datasets are well organized, accurate, and that we are maximizing our platform’s capabilities. The data manager will be responsible for interfacing with partners to integrate new projects, take initiative in improving our platform, and provide expertise towards the development of our system for hosting multi-modal clinical data.

Support Analyst

CrunchTime!
Greater Boston Area
1 week ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
1 week ago
+25
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

Data Engineer – ConneX Integration Platform

CrunchTime!
Greater Boston Area
1 week ago
+25
CrunchTime! is looking for a highly motivated Data Engineer to join our ConneX product development team. The Connex team creates bi-directional real-time integration to every POS that our customers deploy. The ideal candidate is someone who enjoys integration, continual learning, and a fast-paced development environment. If you possess a drive for excellence, thrive in a fast-paced environment, and desire to be part of a team that is dedicated to being an industry leader, then we want to hear from you.

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