Boston Tech Jobs and Startup Jobs

The Image Analysis Lead will build a comprehensive image analysis strategy and tools throughout Indigo from laboratory assays to field imagery. They will accelerate Indigo’s R+D pipeline by automating experimental analysis with image processing and suggest new imaging strategies and derived metrics to improve our understanding of our microbes and their interactions with plants...

Be responsible for the efficiency and effectiveness of the 500 (soon to be 1,000+) CSRs who support all of our constituents. Our people are in multiple sites across the US and Europe, in office, work-from-home, and outsourced set-ups. Lead the teams that help you do your work. Today those teams includes scheduling, workforce management, training, quality assurance, and strategic projects. Refine the processes and tools we have in place – and invent, buy, or build different and better ones when it’s time to do so. We don’t have sacred cows. Work closely with our data analysts to invent and refine metrics, ferret out problems, calculate ROIs, and track improvements. We’re huge believers in the enabling power of objective-yet-nuanced data. Work closely with our software developers to build or buy better tooling. We’re huge believers in the enabling power of clever-yet-pragmatic technology. Work closely with our CSRs and their leaders, helping roll out your refinements and new processes, and ensuring they’re practicable and welcomed by the CSRs.

Respond to and troubleshoot issues reported by employees across a wide variety of technologies including laptops, peripheral devices, VOIP phones, audio-visual equipment, and software/cloud applications both onsite and remotely. Create and configure user accounts. Image and profile laptops as part of new hire onboarding. Document issues and resolution steps taken in helpdesk ticketing system.

CrunchTime! (www.crunchtime.com), the leading enterprise restaurant management platform, is experiencing record sales growth and is seeking new team members across the organization who share our passion for restaurants and technology. Back in 1995, when we created the first web-based restaurant back office system, the cloud certainly wasn’t the buzzword it is today. Since then, the world's best brands representing tens of thousands of

CrunchTime! (www.crunchtime.com), the leading enterprise restaurant management platform, is experiencing record sales growth and is seeking new team members across the organization who share our passion for restaurants and technology.  Back in 1995, when we created the first web-based restaurant back office system, the cloud certainly wasn’t the buzzword it is today. Since then, the world's best brands representing ten's of thousands of

Serves as an expert in spatial analysis of demographic, store, and customer data. Explores applications for mobility and customer segmentation data. Delivers results on ad-hoc requests using GIS in a fast-paced environment; shows ability to respond to changing priorities with fact-based solutions. Develops spatial models and scripts to solve complex business problems. Provides GIS training and troubleshooting for basic/rudimentary GIS users. Discovers new business applications for spatial analysis. Evaluates alternative GIS software solutions; demonstrates enterprise/web GIS products for potential users. Works a with wide range of internal customers to understand their spatial problems and deliver practical GIS solutions. Develops and modifies GIS software applications and interfaces based on customer needs. Getting better everyday (or at least every other day).

Provides campaign and customer analytics support to the marketing departments within the ADUSA umbrella. Translates customer behavioral information into accurate, insightful and predictive information for business stakeholders. Also monitors external impacts to customer shopping behavior to shape customer contact. 

Provides regular period and quarterly reporting of customer level KPI loyalty and digital engagement performance across all Brands. - Completes post-campaign analysis (response and redemption rates, incremental lift, S:C) enters into historical knowledge database and publishes to business owners. - Provides automated scorecards to business owners to more efficiently share customer level insight. - Completes analysis of events or campaigns for publication including key insights to support recommendations for future actions. - Supports the banners in the development of campaigns with valid test/control and audience selection criteria to properly measure objectives. - Develops and publishes standardized reporting templates to facilitate; understanding of key metrics, identification of specific trends and development of deeper customer knowledge for continuous improvement on strategy and tactics. - Designs, develops and delivers timely and error-free reports on a regular and ad hoc basis as needed.

Make it easy for everyone to get the data they need when they need it so they can decide and act more quickly. Design and develop new systems and tools that enable frictionless and prolific data consumption throughout the company. Architect and deliver improvements to our ever-growing data platform. Deliver a quality product to stakeholders: data analysts, executives, and just about everybody! Develop a deep understanding of our data and our business. Coach managers and individual contributors and grow them as leaders and technologists. Nurture our collaborative and autonomous development culture. Be both a trusted advisor to the CTO and a good colleague to your peers.

The Strategy Development Analyst work with the Director of Strategy (Strategy Lead) and lead cross-functionally to support the identification and analysis of strategic business opportunities through assessment of each brand's current environment and the marketplace for our brick and mortar and online businesses. Strategy Associates assist the Director of Strategy with developing strategic recommendations for the brands, often developing analytics and presentations to support the recommendation. Strategy Consultants participate in key team discussions and are expected to share their analysis, viewpoints and rationale.

The Business Development Manager will thoroughly understand ADUSA's business, competition (market, regional and US) and strategic objectives to identify areas of opportunity. They will proactively seek new business opportunities and partnerships that help drive ADUSA's goals forward. This may involve using forward thinking and predictive modeling to understand where markets and competition are moving. The incumbent will work hard to identify, build and maintain strong partnerships with third-parties to maximize relationships and the provider's offerings to help drive our top initiatives forward. This includes heavy involvement in the diligence to determine which partnerships are the best strategic fit for the organization.

General office management. Manages department/function by distributing and ordering supplies. Manages functional budget, prepares invoices and reports to assist the assigned individual and functional area. Manage travel (includes online research, booking, tracking, preparing the traveler, etc.). Manage meeting and conference rooms. Meeting and event planning (includes negotiation hotel contracts, scheduling catering, preparing for Web and video conferencing, etc.). Serve as coordination point to collect, organize, and present information for the functional area. Function/Department Program Coordination & Support. Serves as the main liaison and communication link to leader and function.

At ezCater, the GRC Analyst will work with the various functions to evaluate the design and effectiveness of the control environment. This will include both operational and technical controls and developing trending for remediation efforts and overall compliance with operational standards. The individual will participate in the building of compliance programs including detailed exception reporting. This person will participate in pre-implementation reviews of new systems to ensure that there are proper controls over the development phase to meet compliance and best practice standards.

Work with the entire team to prioritize our backlog by business value and effort. Burn through said backlog, getting data where it’s most needed. Share in creating the team roadmap. Improve performance & efficiency wherever you can. Treat data quality as a 1st class deliverable, because it is. Create consumers, data pipelines, transformations, tables, buckets, schedules, DAGs and all the other components of a good data integration solution. Move a lot of data.

As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

CrunchTime! (www.crunchtime.com), the leading enterprise restaurant management platform, is experiencing record sales growth and is seeking new team members across the organization who share our passion for restaurants and technology.  Back in 1995, when we created the first web-based restaurant back office system, the cloud certainly wasn’t the buzzword it is today. Since then, the world's best brands representing ten's of thousands of

The Assortment Analyst III will be the critical lynchpin between the e-merchandising team and the brand category leadership for the optimal online assortment in all key categories across brands. This role will consult with brand merchandising leadership on the right product mix and assortment related to what their customer cares about most and ensure that this is supported by data.   The role will utilize tools and science to arrive at assortment decisions that are optimal for the online customer – both click and collect as well as home delivery. 

The Digital Trade & Planning Manager will be responsible for the execution of digital trade initiatives within a brand. Working closely with the merchandising commercial planning team, this role will ensure that trade dollars will maximize customer value for those shopping via digital channels.

The Strategy Lead will initiate and develop strategic recommendations for AD and the brands and will oversee implementation efforts for key strategic projects/ initiatives. They will also collaborate with brands, RBS, PDL, the Global Support Office, Office of the CEO, AD senior leadership and third parties in the planning, development and implementation of the organization's strategic objectives including solutions creation to capitalize on opportunities while creating organizational alignment to move new strategies, initiatives, and opportunities forward.