Boston Tech Jobs and Startup Jobs

Toast Overview: We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to

Lead high-impact initiatives to incorporate cutting-edge ag technologies into Indigo’s businesses by crafting strategy, managing internal and external relationships, and leading meetings. Create frameworks for finding, valuing, and operationalizing new technologies that enable Indigo’s business model. Create visually compelling slides in PowerPoint to communicate core findings across Indigo and to outside stakeholders. Partner with Systems Innovation leadership to craft team strategy that supports Indigo’s objectives and Innovation Team mission.

The Strategy Development Analyst work with the Director of Strategy (Strategy Lead) and lead cross-functionally to support the identification and analysis of strategic business opportunities through assessment of each brand's current environment and the marketplace for our brick and mortar and online businesses. Strategy Associates assist the Director of Strategy with developing strategic recommendations for the brands, often developing analytics and presentations to support the recommendation. Strategy Consultants participate in key team discussions and are expected to share their analysis, viewpoints and rationale.

Serves as an expert in spatial analysis of demographic, store, and customer data. Explores applications for mobility and customer segmentation data. Delivers results on ad-hoc requests using GIS in a fast-paced environment; shows ability to respond to changing priorities with fact-based solutions. Develops spatial models and scripts to solve complex business problems. Provides GIS training and troubleshooting for basic/rudimentary GIS users. Discovers new business applications for spatial analysis. Evaluates alternative GIS software solutions; demonstrates enterprise/web GIS products for potential users. Works a with wide range of internal customers to understand their spatial problems and deliver practical GIS solutions. Develops and modifies GIS software applications and interfaces based on customer needs. Getting better everyday (or at least every other day).

Provides campaign and customer analytics support to the marketing departments within the ADUSA umbrella. Translates customer behavioral information into accurate, insightful and predictive information for business stakeholders. Also monitors external impacts to customer shopping behavior to shape customer contact. 

Provides regular period and quarterly reporting of customer level KPI loyalty and digital engagement performance across all Brands. - Completes post-campaign analysis (response and redemption rates, incremental lift, S:C) enters into historical knowledge database and publishes to business owners. - Provides automated scorecards to business owners to more efficiently share customer level insight. - Completes analysis of events or campaigns for publication including key insights to support recommendations for future actions. - Supports the banners in the development of campaigns with valid test/control and audience selection criteria to properly measure objectives. - Develops and publishes standardized reporting templates to facilitate; understanding of key metrics, identification of specific trends and development of deeper customer knowledge for continuous improvement on strategy and tactics. - Designs, develops and delivers timely and error-free reports on a regular and ad hoc basis as needed.

We’re looking for a data scientist who will be responsible for providing the Customer Loyalty Team with advanced analytics and knowledge-based reporting to predict, determine and capitalize on patterns found in the massive amount of customer data that we collect. This person will utilize machine learning algorithms to translate customer behavioral information into accurate, insightful and predictive information, and then make astute recommendations for business partners at all levels. 

CrunchTime! (www.crunchtime.com), the leading enterprise restaurant management platform, is experiencing record sales growth and is seeking new team members across the organization who share our passion for restaurants and technology. Back in 1995, when we created the first web-based restaurant back office system, the cloud certainly wasn’t the buzzword it is today. Since then, the world's best brands representing tens of thousands of

The primary responsibility of the Standards & Compliance Manager is to participate in all strategy programs and run the team that will design, develop, launch and support all auditing, standards tracking, and regulatory compliance needs within the business.  Responsible for collaborating with the leadership team in the development of and implementation of internal compliance needs to ensure external results are excellent.  You will manage the team of (2) Process and Standards associates and (1) Compliance associate, directing them with priorities to ensure company standards are documents and clear and concise for all to understand

Make it easy for everyone to get the data they need when they need it so they can decide and act more quickly. Design and develop new systems and tools that enable frictionless and prolific data consumption throughout the company. Architect and deliver improvements to our ever-growing data platform. Deliver a quality product to stakeholders: data analysts, executives, and just about everybody! Develop a deep understanding of our data and our business. Coach managers and individual contributors and grow them as leaders and technologists. Nurture our collaborative and autonomous development culture. Be both a trusted advisor to the CTO and a good colleague to your peers.

The Assortment Analyst III will be the critical lynchpin between the e-merchandising team and the brand category leadership for the optimal online assortment in all key categories across brands. This role will consult with brand merchandising leadership on the right product mix and assortment related to what their customer cares about most and ensure that this is supported by data.   The role will utilize tools and science to arrive at assortment decisions that are optimal for the online customer – both click and collect as well as home delivery. 

The Digital Trade & Planning Manager will be responsible for the execution of digital trade initiatives within a brand. Working closely with the merchandising commercial planning team, this role will ensure that trade dollars will maximize customer value for those shopping via digital channels.

CrunchTime! (www.crunchtime.com), the leading enterprise restaurant management platform, is experiencing record sales growth and is seeking new team members across the organization who share our passion for restaurants and technology.  Back in 1995, when we created the first web-based restaurant back office system, the cloud certainly wasn’t the buzzword it is today. Since then, the world's best brands representing ten's of thousands of

Each Enterprise Support Specialist serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Support believes in learning, growing, and promoting internally: as agents complete projects assigned to them, achieve high customer satisfaction and quality assurance scores on their tickets, knock volume expectations out of the park, and more, they'll earn badges. Earning badges unlocks access to promotions and a variety of growth path opportunities, including leadership, technical escalation, or specific subject matter expertise. As in life, so it is with support: choose your own adventure!

This role will assess company goals and objectives to determine appropriate omnichannel strategy, supporting key initiatives and their relative priority. This role will develop, implement and continuously pursue innovative omnichannel concepts and strategies in collaboration with the six US Brands.  This role will provide strategic focus and effort relating to omnichannel growth opportunities and at times may require influencing leadership teams concerning strategic opportunities.

General office management. Manages department/function by distributing and ordering supplies. Manages functional budget, prepares invoices and reports to assist the assigned individual and functional area. Manage travel (includes online research, booking, tracking, preparing the traveler, etc.). Manage meeting and conference rooms. Meeting and event planning (includes negotiation hotel contracts, scheduling catering, preparing for Web and video conferencing, etc.). Serve as coordination point to collect, organize, and present information for the functional area. Function/Department Program Coordination & Support. Serves as the main liaison and communication link to leader and function.

As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

CrunchTime! (www.crunchtime.com), the leading enterprise restaurant management platform, is experiencing record sales growth and is seeking new team members across the organization who share our passion for restaurants and technology.  Back in 1995, when we created the first web-based restaurant back office system, the cloud certainly wasn’t the buzzword it is today. Since then, the world's best brands representing ten's of thousands of