Boston Tech Jobs and Startup Jobs

7

3D Print Farm Supervisor

Formlabs
Somerville
2 days ago
+16
A natural tinkerer, you continuously take pride in your craftsmanship. Always have an eagle eye on the details – no bad print or sticky part would get past you. Excited to see and drive the entire print production process from start to finish (printing, washing, cleaning, packing, shipping parts, and more!). Very focused and can operate efficiently with minimal supervision. Can smoothly navigate competing priorities, tight deadlines, and last minute projects. A friendly communicator who can interface with all teams to get things done. Can streamline our production process and meet weekly quotas.

Bilingual Customer Support Specialist

Customer Support Specialist

Americas Logistics Lead

Special Events Manager

NetSuite Administrator

Dental Technical Support Specialist

Customer Care

Director of Real Estate & Facilities

Director of Strategic Initiatives

Load 6 more jobs10 jobs at Formlabs

Director of Customer Success

Covalent Networks
Greater Boston Area
2 days ago
+10
As a Director of Customer Success, you will be responsible for ensuring we are delivering value to Fortune 500 customers with complex needs and high expectations. From implementation and adoption to renewal, you will need to be capable of managing all of the elements that turn our customers into our biggest advocates. An ideal candidate is both an exceptional relationship manager with experience managing complex enterprise partnerships and a leader with the potential to create and scale a mission critical function for Covalent.

VP of Customer Support

DigitalOcean
Cambridge
3 days ago
+53
We are hiring a VP of Customer Support responsible for developing and delivering the strategy that ensures our customers are successful on our platform. Reporting to the Chief Technology Officer, the VP of Customer Support will lead the DO Customer Support function and its teams that make up a core pillar of DigitalOcean’s brand known for delivering an amazing customer experience across every interaction. Successful candidates will have a successful track record of running innovative Customer Support programs and increased customer retention and customer adoption.

Senior Business Operations Manager

Markforged
Watertown
1 week ago
+31
The Senior Business Operations Manager will focus on helping Markforged continue to scale - managing a team which oversees elements of company bookings, forecasting, sales analysis, order entry and operational planning. You will work with directors, executives and cross-functional leadership to analyze historical trends and forecast future productivity; solve problems; innovate better processes; and provide control to a continuously evolving sales process.

Director of Support

Bevi
Greater Boston Area
2 weeks ago
+28
The Director of Support is responsible for ensuring that Bevi’s end customers, partners, and internal team receive quality, effective, and timely responses to their inquiries and questions. Reporting to the Senior Director of Service Operations, the Director of Support leads several teams encompassing support, training, and documentation, and coordinates cross-functional support responses and materials from throughout Bevi. The Director of Support ensures that responses adhere to internal and external SLAs, and simultaneously continuously develops and improves materials, process, and tools to make Bevi’s support function more effective and efficient. Performance is measured through KPIs including response and resolution time, and internal and external customer satisfaction.

Site Planning Manager

Soofa
Cambridge
1 month ago
+24
We are looking for a Permitting & Installation Manager to bring more Soofa Signs into more cities and neighborhoods across the US. You will be responsible for managing the permitting process required to install new Signs, from understanding city code to physically walking the sites where our Signs will be installed and selecting the perfect locations that meet all city/town and state and Soofa requirements. In this role, you’ll report directly to the VP of Operations and work closely with the VP of City Growth to ensure successful Soofa Sign installations, all the way from strategic planning to physical deployment.

HELP DESK ADMINISTRATOR

HPR
Greater Boston Area
1 month ago
+29
Due to our exciting and rapid growth, HPR is seeking a Help Desk Administrator to help us provide world-class customer service. This is a new and highly visible role that will be supporting our global support operations from the Needham, MA office. This role requires a unique blend of skills including the ability to multi-task, strong interpersonal skills, tact, assertiveness, and a whatever-it-takes attitude.

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