Boston Tech Jobs and Startup Jobs

27

Junior Hedging Specialist

Indigo
Greater Boston Area
1 day ago
+21
Ensure alignment of GCS metrics around customer satisfaction. Support the design and implementation of Portfolio Management and Grower Pricing order management systems. Meet with Account Managers and key members of Food and Fiber Team to align needs. Learn all grain marketing portions of current offers. Minimize fill times for grower orders. Understand and embody Indigo’s mission and core values.

Sr. Manager – IT Architecture & Integration

Soil Carbon Scientist

Soil Health Data Scientist

Senior Software Engineer, Data Science Engineering

Senior Oracle Business Analyst - Order-to-Cash

Salesforce Business Analyst

Manager, Systems Innovation

Image Analysis Data Scientist

General Manager, Carbon Consumer Platform

Field Data Scientist, BioInnovation

Director, Systems Innovation

Director of International Field Data Solutions

Director, Global Real Estate and Facilities

Director of Global Strategy, Microbial Innovation

Data Analyst, Systems Innovation

Data Scientist, Predictive Modeling Lead

Carbon Credit Statistician

Associate Manager, Future of Work

Agronomy Data Ambassador

Head of Internal Sustainability

Head of Grain Quality

Carbon Business Intelligence Analyst

Manager, GeoInnovation

Head of Marketplace, Canada

Associate Manager, Geoinnovation FDS

Data Scientist, Pricing & Risk

Data Scientist, Imagery

Associate Manager, GeoInnovation

Lead User Researcher

Carbon Market Development Lead

Director, Carbon Strategy

Business Intelligence Analyst

Load 10 more jobs33 jobs at Indigo

Senior Data Scientist

edX
Cambridge
1 day ago
+35
Identify, implement, and drive adoption of analytics-based solutions to business problems. Provide data and analysis to support decisions across all departments and for end customers. Influence decisions at all levels of the organization, including presenting findings to senior leadership. Perform quantitative research on large data sets. Mentor other data scientists, analysts, and engineers, and provide scientific support across all departments. Guide and potentially participate in the software implementation of data products. Innovate new ways data science can be used to support the organization and its mission.

Support Analyst

CrunchTime!
Greater Boston Area
1 day ago
+25
We're looking for a highly motivated Support Analyst with experience working with enterprise software systems and General Manager level hospitality experience. The Support Analyst is responsible for responding to requests from Tier 2 (Customer Support) to research, troubleshoot, and identify root cause of technical issues for the CrunchTime Application Suite. An ideal candidate possesses exceptional analytical and problem-solving skills and is able to work independently as well as in collaboration with cross-departmental teams.

Product Specialist - Client Services

CrunchTime!
Greater Boston Area
1 day ago
+25
As part of the Client Services Team, our Product Specialists are responsible for helping our world-class customers in the restaurant and hospitality industries gain value quickly and efficiently with their Crunchtime investment. Product Specialists consult, educate, train and challenge our customers as they adopt Crunchtime into their culture. Product Specialists not only explain how Crunchtime works but also why the Crunchtime process is essential to improve restaurant operations. This job requires you to lead the customer to success, not follow them into old habits. This is a vital role within our organization and the ideal candidate will consistently provide the highest levels of customer service. Deploying value to our customers quickly is critical to our success, so you should be able to effectively multi-task in order to meet tight deadlines. Our customers are located all over the world and candidates must be willing to travel both domestically and internationally.

ServiceNow Administrator

Toast
Greater Boston Area
1 day ago
+50
The ServiceNow Administrator administers, supports and maintains Toast's ServiceNow platform and users. The ServiceNow Administrator will be responsible for maintaining and developing the ServiceNow platform and external integrations and function as a key contributor to many high value business initiatives for Toast. They will work closely with the IT and other internal teams to ensure the highest level of data accuracy. The ServiceNow Administrator will apply proven communication, analytical and problem-solving skills to help maximize the benefit of Toast’s ServiceNow implementation to the organization.

Director, Corporate Development & Strategy

Senior Technical Support Manager

Sr. Pricing Analyst

Sr. Database Performance Engineer

Sr. Business Analyst

Senior Director Enablement CS

Regional Manager, Restaurant Success (Inside)

Manager, Data Insights

Director of Restaurant Success

Data Insights Analyst, GTM Strategy & Operations

Corporate Strategy Associate/Senior Associate

Sr. Business Analyst, Support

Payments Strategy Manager/Director

IT Help Desk Analyst

Bilingual Restaurant Success Manager - Inside

Sr. Restaurant Success Analyst

NetSuite Administrator

Chief of Staff Supporting CBO/CFO

Sr Manager, Strategic Operations

Senior Director, Operational Excellence

Systems Solutions Architect

Customer Configuration Analyst - Boston, MA

Travel Manager

Software Configuration Analyst - Boston, MA

Senior Software Engineer, Data Platform

Capital Data Analyst

Business Systems Manager

Sales Enablement Manager, Systems and Tools

IT Infrastructure Manager

Lead Executive Assistant

Director, Enterprise Systems Architect

Director of Business Systems

Load 10 more jobs33 jobs at Toast

Customer Success Manager, SMB

Skillsoft
Greater Boston Area
2 days ago
+27
Manage a portfolio of small to mid-sized clients ensuring customer retention and high satisfaction with SumTotal Systems. This is done by managing customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores), focus on project and on-going support issues, reference-ability, strategic and quarterly business planning, and working with the Account Managers to ensure high dollar over dollar renewal rates.

Data Engineer – ConneX Integration Platform

CrunchTime!
Greater Boston Area
2 days ago
+25
CrunchTime! is looking for a highly motivated Data Engineer to join our ConneX product development team. The Connex team creates bi-directional real-time integration to every POS that our customers deploy. The ideal candidate is someone who enjoys integration, continual learning, and a fast-paced development environment. If you possess a drive for excellence, thrive in a fast-paced environment, and desire to be part of a team that is dedicated to being an industry leader, then we want to hear from you.

Customer Service Representative

ezCater
Greater Boston Area
2 days ago
+39
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Manager, Workforce Management

Part-time Customer Service Ninja

Facilities Associate

Director of Customer Success

Covalent Networks
Greater Boston Area
5 days ago
+10
As a Director of Customer Success, you will be responsible for ensuring we are delivering value to Fortune 500 customers with complex needs and high expectations. From implementation and adoption to renewal, you will need to be capable of managing all of the elements that turn our customers into our biggest advocates. An ideal candidate is both an exceptional relationship manager with experience managing complex enterprise partnerships and a leader with the potential to create and scale a mission critical function for Covalent.

Director, Business Analytics

Skillsoft
Greater Boston Area
6 days ago
+27
Exploit the value of enterprise information and gather insights about how our businesses are performing, and how they can improve - identify opportunities for further growth. Lead monitoring and analysis for various functional performance. Work with functional leads to maintain a portfolio of performance measures that help us monitor and improve performance. Partner with functional and GTM leads to tease out the 'so what' from the data, and help frame the 'what do we do from here' storylines with a focus toward business strategy and results. Identify growth opportunities, evaluate their potential impacts, and assess the level of effort needed to implement each initiative in order to maximize Skillsoft's ROI. Uncover deep insights about learner and customer engagement and collaborate with product, customer success and marketing to increase the engagement points for our users. Analyze retention, and its main drivers – develop strategies to increase retention and upgrades across the various customer and GTM segments. Financial modeling and forecasting – understand drivers of revenue and order intakes, LTV and CAC for learners and clients, and leverage those insights to extend the LTVs and lower the CACs. Drive the development of Skillsoft's analytics tools and practices - emerging analytical approaches, skills and technologies. Manage 2-4 business analysts and be responsible for their development, efforts and outputs.

Head of Large Districts

Panorama Education
Greater Boston Area
1 week ago
+40
We’re looking for a Head of Large Districts to support and coach a team of Client Success Managers and Implementation Leads (the delivery team) that owns portfolios of schools and districts that serve between 9,000 and 50,000 students. This leader will own our services strategy for this client segment. Together, you and the team will develop and improve processes for providing every client with best-in-class service and thought partnership. You will also serve as a coach, teacher, and mentor with a laser focus on helping our team embrace continuous improvement and get better on a weekly basis. Professional growth for all Panorama team members is an extremely important part of our culture and success. We pride ourselves on the authentic relationships we’ve built with our clients and the passion for improving education that we infuse into every interaction: we will be excited for you to help Panorama continue and expand its famous client experience as we scale. This role is based in Boston and reports to our VP of Client Success.

Senior Data Analyst, Engagement

edX
Cambridge
1 week ago
+35
Develop, document, automate, and monitor metrics and reports. Design data models and write ETL scripts. Ensure accuracy and alignment with desired business objectives. Provide data and analysis to support decisions across all departments and for end customers. Identify, implement, and drive adoption of analytics-based solutions to business problems. Influence decisions at all levels of the organization, including presenting findings to senior leadership. Innovate new ways analysis of data can be used to support the organization and its mission.

Client Success Manager, Medium

Panorama Education
Greater Boston Area
1 week ago
+40
We're looking for a Client Success Manager to join our growing team and support a portfolio of 30-35 district partnerships with best-in-class service. As a Client Success Manager, you will be a Panorama product expert, supporting clients to ensure satisfaction with our products and their client experience. You will leverage your expertise to support clients from onboarding through ongoing engagement with data. In addition to using Panorama, you’ll make considerable use of Excel, troubleshoot questions using your expert knowledge of Panorama’s products, and work closely with clients to align their needs and the best practices we’ve learned over the years.

Staff/Principal Software Engineer -- Data Ingestio…

Ellevation Education
Greater Boston Area
1 week ago
+43
As a data engineer at Ellevation, you play a key role in rebuilding our data ingestion pipeline to increase its throughput, scalability and observability. This is part of a broader makeover of our tech stack, to enable us to build new products and expand into additional markets. You will help drive the concept-to-implementation development process. You help shape our engineering practices and standards by building high quality software. You research and evaluate new technologies and figure out how, when, and where they will apply to our engineering roadmap.

Senior Enterprise Support Specialist

Grubhub
Greater Boston Area
1 week ago
+29
As a Senior Enterprise Support Specialist you will support the LevelUp platform for end users, merchants, partners, and internal teams. This role will provide the opportunity to own and master specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Senior agents provide first line support, acting as experts and mentors within the team. Senior Enterprise Support Specialists provide escalated support, acting as experts at large.

Solutions Engineer - Reliability

Service Desk Associate I

Enterprise Support Specialist - Night Shift

Director of Data

edX
Cambridge
1 week ago
+35
The Director of Data Science is a highly quantitative problem solver responsible for championing the edX data analytics vision and practice. You’ll work with each and every function at edX to develop actionable insights that improve marketing effectiveness, inform product design, enable financial reporting and improve partner and learner outcomes. You will be the key person to shape edX’s data strategy. Lead edX to the right mix of talent, technology and stewardship that allows us to most effectively leverage our data to provide high quality education to everyone, everywhere.

Customer Success Manager

CrunchTime!
Greater Boston Area
1 week ago
+25
We're looking for a Customer Success Manager to join the growing Client Services team. The successful candidate will exhibit a high level of self-motivation and independence while working in a team environment. This candidate will be expected to interact with all functional areas of the organization and clients through the pre and post-implementation phases. This role will be responsible for building and maintaining relationships with our clients and ensure they are successfully and consistently using the application to its fullest extent. 

Technical Support Analyst

CrunchTime!
Greater Boston Area
1 week ago
+25
We're looking for highly motivated Technical Support Analysts (Tier 3) with experience solving complex technical software problems in enterprise systems. The Technical Support Analyst is responsible for troubleshooting issues escalated from Tier 1 & 2 Support and is able to perform data analysis (Oracle SQL and PL/SQL) and debugging (Java stack) to identify the root cause of technical issues for the CrunchTime! Application Suite. An ideal candidate is a self-starter, possesses exceptional analytical and problem-solving skills, and is able to work independently as well as collaborate with cross-departmental teams.

Business Systems Analyst

CrunchTime!
Greater Boston Area
1 week ago
+25
We're looking for highly motivated Business/Systems Analysts with experience working with enterprise software systems. An ideal person has the demonstrated ability to evaluate complex business and technical requirements and formulate clear, concise documentation for a commercial web-based software product for use by the development and client services teams. Successful candidates will be strong team players but also able to work independently. Experience in the hospitality industry is a plus.

Client Success Team Lead

Panorama Education
Greater Boston Area
1 week ago
+40
We’re looking for a Team Lead to support and coach a team of Client Success Managers who own large portfolios of schools and districts that serve up to 9,000 students. The Team Lead will own our services strategy for this client segment. Together, you and the team will develop and improve processes for providing every client with best-in-class service and thought partnership. You will also serve as a coach, teacher, and mentor with a laser focus on helping our team embrace continuous improvement and get better on a weekly basis. Professional growth for all Panorama team members is an extremely important part of our culture and success. We pride ourselves on the authentic relationships we’ve built with our clients and the passion for improving education that we infuse into every interaction: we will be excited for you to help Panorama continue and expand its famous client experience as we scale. This role is based in Boston and reports to our VP of Client Success.

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