Boston Tech Jobs and Startup Jobs

17

Consumer Insights Associate

ASICS Digital
Greater Boston Area
2 days ago
+32
The Consumer Insights Associate will contribute to the customer experience research initiatives to holistically assess how well we service our wide range of customers and potential customers across all of our digital interactions. This position assists the Senior Manager, Consumer Insights in the coordination and execution of market research projects, including consumer journey mapping, running the voice of the consumer program, participating in feedback interviews, moderating panels and reporting on project progress. The Consumer Insights Associate will work closely with other functional areas including marketing, analytics, ecommerce, product and engineering.

Senior Analyst, E-Commerce

Chewy
Greater Boston Area
2 days ago
+35
The Chewy Ecommerce Analytics team is looking for E-commerce Analysts to join our rapidly growing team in Boston. At Chewy, our analysts align with product teams, helping the Ecommerce org improve conversion rate and customer experience, measure our impact and prioritize our direction through analysis, reporting/dashboarding, experimentation and tagging. As an E-commerce Analyst, you'll work with an experienced team to build a full suite of digital analytics tools including: click stream tools, AB test testing tools, data layers, and more. This is a great opportunity to get involved in building advanced analytics in a small team, using a vast amount of data.

Senior Data Scientist, Fraud

Manager, E-Commerce Analytics

Oracle ERP Functional Analyst

Associate Director, E-Commerce Analytics

2020 Undergraduate E-Commerce Analyst

Senior Network Engineer

Senior Pricing Data Scientist

Load 4 more jobs8 jobs at Chewy

Field Event Manager

Klaviyo
Greater Boston Area
2 days ago
+44
The Field Event Marketing Manager will play a critical role in the development and execution of industry tradeshows and conferences, targeted field events, speaking engagements, and roadshows for the Klaviyo Marketing Team. You’ll interact directly with vendors, as well as members of the Klaviyo marketing team who are participating in events. 

L&D Specialist, Customer Support

L&D Specialist, Customer Success

Product Expert

Data Engineer

Onboarding Specialist (Boston)

Director of Customer Growth

Director of Security Operations

Senior Data Scientist

Machine Learning Engineer

Manager of Customer Operations

Director of Support

Data Science Software Engineer

Customer Support, Manager

Security Risk and Compliance Manager

Manager, Customer Success (Boston)

Manager of Customer Success - Onboarding (Boston)

Growth Success Manager

Load 10 more jobs18 jobs at Klaviyo

Support Coordinator

Unity Technologies
Greater Boston Area
3 days ago
+55
Internal liaison between support engineers and other teams, to ensure that support tickets are correctly prioritized and handled efficiently. External liaison with customers, ensuring they are kept up to date regarding ticket status. Managing active tickets per customer, and changing status/priority where required. Tracking, chasing and reporting progress of bug reports from support customers. Maintaining the customer list, welcoming new customers and managing renewals and expiring accounts. Act as Project Manager for Engine support, helping deliver internal projects. Reporting on all areas of Engine Support, including team performance and analysis of customer activity.

Customer Support Representative - Part Time &…

Embark Veterinary
Greater Boston Area
3 days ago
+19
To be successful in this role, you should have experience in customer support and a high EQ. Your primary responsibility focuses on resolving customer inquiries and questions through direct support via our customer support platform, chat, social media, telephone, and email. Many of these inquiries will involve shipping, tracking, order placement, managing special shipments, and understanding and occasionally aiding in the fulfillment process. This role will involve interfacing between Customer Support and Logistics departments. This role also requires the ability to extend support to outlying questions outside of logistics inquiries as necessary. 

Senior Data Analyst, Engagement

edX
Cambridge
4 days ago
+35
Develop, document, automate, and monitor metrics and reports. Design data models and write ETL scripts. Ensure accuracy and alignment with desired business objectives. Provide data and analysis to support decisions across all departments and for end customers. Identify, implement, and drive adoption of analytics-based solutions to business problems. Influence decisions at all levels of the organization, including presenting findings to senior leadership. Innovate new ways analysis of data can be used to support the organization and its mission.

Senior Enterprise Support Specialist

Grubhub
Greater Boston Area
4 days ago
+29
As a Senior Enterprise Support Specialist you will support the LevelUp platform for end users, merchants, partners, and internal teams. This role will provide the opportunity to own and master specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Senior agents provide first line support, acting as experts and mentors within the team. Senior Enterprise Support Specialists provide escalated support, acting as experts at large.

Solutions Engineer - Reliability

Service Desk Associate I

Enterprise Support Specialist - Night Shift

Director of Data

edX
Cambridge
5 days ago
+35
The Director of Data Science is a highly quantitative problem solver responsible for championing the edX data analytics vision and practice. You’ll work with each and every function at edX to develop actionable insights that improve marketing effectiveness, inform product design, enable financial reporting and improve partner and learner outcomes. You will be the key person to shape edX’s data strategy. Lead edX to the right mix of talent, technology and stewardship that allows us to most effectively leverage our data to provide high quality education to everyone, everywhere.

Executive Assistant

ASICS Digital
Greater Boston Area
1 week ago
+32
The role will handle a varying degree of tasks, everything from managing travel and expense reporting to keeping the office bursting with delicious snacks and ensuring our office environment is warm, welcoming and inviting. The person who will thrive in this role loves the idea of tackling any problem thrown their way and goes above and beyond for any task, big or small, and is excited to work with all different teams around the office.

Senior Data Analyst, Programs

edX
Cambridge
1 week ago
+35
Support the day-to-day analytical needs of a cross-functional product development team. This includes assessing business opportunities, developing success metrics, designing and analyzing experiments, and building statistical models using large data sets. Identify, implement, and drive adoption of analytics-based solutions to business problems. Provide statistical support across all departments and for end customers. Mentor other team members. Innovate new ways data science can be used to support the organization and its mission.

Data Analyst

edX
Cambridge
1 week ago
+35
Develop, document, automate, and monitor metrics and reports. Design data models and write ETL scripts. Ensure accuracy and alignment with desired business objectives. Provide data and analysis to support decisions across all departments and for end customers. Identify, implement, and drive adoption of analytics-based solutions to business problems. Influence decisions at all levels of the organization, including presenting findings to senior leadership. Innovate new ways analysis of data can be used to support the organization and its mission.

Senior Experience Strategist

Cantina
Greater Boston Area
1 week ago
+31
We’re looking for an experience strategist to join our experience strategy and service design practice. Our human-centered approach focuses on finding the intersection of the desirable, viable, and feasible. We work closely with clients to pursue a research-backed design process that delivers products, services, and experiences people want, need, and desire and that benefits both the client organization and the people it serves.

Senior Data Scientist

edX
Cambridge
1 week ago
+35
Identify, implement, and drive adoption of analytics-based solutions to business problems. Provide data and analysis to support decisions across all departments and for end customers. Influence decisions at all levels of the organization, including presenting findings to senior leadership. Perform quantitative research on large data sets. Mentor other data scientists, analysts, and engineers, and provide scientific support across all departments. Guide and potentially participate in the software implementation of data products. Innovate new ways data science can be used to support the organization and its mission.

Senior Data Engineer

Drizly
Greater Boston Area
1 week ago
+11
The Senior Data Engineer will accelerate Drizly’s data driven decision making through a period of rapid growth. From building a data processing framework to help support 1B+ events to integrating new data pipelines, Drizly’s most critical decisions will rely on a scalable, well-managed foundation of data. The Senior Data Engineer is a critical member of the Engineering organization that works closely with Data Science and Business Intelligence, as well as product focused engineering teams. In short, the Senior Data Engineer will help define the building blocks for Drizly’s data capabilities.

CRM Loyalty Strategy Support Manager I

Peapod Digital Labs
Greater Boston Area
1 month ago
+17
The CRM Loyalty Strategy Support manager will be the main DiPLA contact for the brands to help build, execute and maintain their personalized marketing strategies by providing thought leadership on strategy as well as liaising on execution and analytical support.

Assortment Analyst III

Peapod Digital Labs
Greater Boston Area
2 months ago
+17
The Assortment Analyst III will be the critical lynchpin between the e-merchandising team and the brand category leadership for the optimal online assortment in all key categories across brands. This role will consult with brand merchandising leadership on the right product mix and assortment related to what their customer cares about most and ensure that this is supported by data.   The role will utilize tools and science to arrive at assortment decisions that are optimal for the online customer – both click and collect as well as home delivery. 

Office Manager

Thrasio
Greater Boston Area
3 months ago
Own all aspects of office operations and inventory. That includes making sure we have the equipment, furniture, supplies, and snacks that we need to do our best work, plus managing office security and our Internet/phone systems. Create and establish office procedures and processes to ensure the company runs smoothly as we grow, including systems to track office inventory, manage conference rooms, and all corporate software subscriptions. Collaborate with leadership on company events and programming that ensure that Thrasio’s values are front and center. Welcome and assist all visitors to the office, whether they’re a candidate, an investor, or the mail carrier. Event planning for the company as a whole, from weekly all-hands meetings to holiday parties to our biannual trips when when all three offices get together in one city. Own new employee onboarding, partnering with hiring managers to make sure that all new hires have everything they need on Day One.

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