Boston Tech Jobs and Startup Jobs

25

Data Warehouse Engineer

Chewy
Greater Boston Area
6 hours ago
+45
Chewy is looking for a  Data Warehouse Engineer to join our IT Data Engineering Team based in Boston, MA. The ideal candidate will be a well rounded technologist with a passion for building innovative business solutions with big data and Java technologies. Experience delivering big data solutions – from system setup to development to business solution delivery – is critical. Programming experience is also paramount. Big data technologies are constantly evolving. The Senior Data Warehouse Engineer should be keeping up with the latest developments and should be able to connect technical capability with business need.

Senior Pricing Data Scientist

Senior Network Engineer

Senior Data Scientist, Fraud

Senior Analyst, E-Commerce

Oracle ERP Functional Analyst

Manager, E-Commerce Analytics

Associate Director, E-Commerce Analytics

2020 Undergraduate E-Commerce Analyst

Executive Assistant

Load 6 more jobs10 jobs at Chewy

Web Analytics Developer

ASICS Digital
Greater Boston Area
19 hours ago
+44
Work with different(marketing, analytics, development) teams across the organization and tackle pixel/tag implementation requests in an efficient way within a tag manager (TealiumIQ). Use browser web debugging tools to perform tag validation and QA. Perform Tagging audits/data integrity checks on a regular basis to have better control over the tags deployed across the sites. Document and maintain a copy of tagging requests from the different teams. Use mobile proxy tools like Charles/Fiddler to validate analytics tagging across mobile applications and mobile web tagging. Collaborate with different vendors(marketing, social media, affiliates, etc.) to understand different analytics implementation techniques and suggest implementation best practices based on well defined organization standards.

Consumer Insights Associate (Contract)

ASICS Digital
Greater Boston Area
19 hours ago
+44
The Consumer Insights Associate will contribute to the customer experience research initiatives to holistically assess how well we service our wide range of customers and potential customers across all of our digital interactions. This position assists the Senior Manager, Consumer Insights in the coordination and execution of market research projects, including consumer journey mapping, running the voice of the consumer program, participating in feedback interviews, moderating panels and reporting on project progress. The Consumer Insights Associate will work closely with other functional areas including marketing, analytics, ecommerce, product and engineering.

Bilingual Customer Support Specialist

Formlabs
Somerville
19 hours ago
+16
If you love building relationships and redefining the customer experience, we want you to join us as our Bilingual Customer Support Specialist. You will resolve technical issues with their 3D printers, investigate machine errors, evaluate printer logs, and teach your technical knowledge to empower our distribution and reseller network.

Director of Strategic Initiatives

Customer Care

Business Systems Analyst

Customer Support Specialist

Director of Real Estate & Facilities

Load 2 more jobs6 jobs at Formlabs

Strategy Associate

Dispatch
Greater Boston Area
19 hours ago
+48
Prepare Board of Directors presentations and other investor relations materials.  Support Dispatch executive team on strategy development exercises, including market sizing, customer segmentation, etc.  Build financial models related to major enterprise deals to analyze pricing models, contract economics, etc.  Support Dispatch CFO and work with the broader Dispatch Finance & Accounting team in building revenue forecasts, budgets and analyzing monthly financial performance.  Partner with the full Dispatch leadership team across Product, Engineering, Sales, Marketing, Customer Service, & Operations to provide analytical rigor and thought partnership. Provide ad-hoc reporting and business intelligence support. 

Customer Engagement Associate

Dispatch
Greater Boston Area
19 hours ago
+48
Build long-term relationships with distributors at our lead-generation based clients and help to advocate Dispatch’s new technology products. Help the distributors understand the value of Dispatch’s product offerings, and how to communicate that value to their extended network of Service Providers— you teach the teachers so they can go out and train their network of contractors how to leverage Dispatch to improve their business. Become a trusted source of industry best practices and creative product solutions, and help inform and develop that content. Take a proactive approach of offering advice and insights so that territory managers love Dispatch and are empowered to enable the companies within their territory/region. Keep your ear to the ground about new developments and goals at the client level and know how to insert Dispatch’s expertise as needed. Work closely with Dispatch’s product and support teams, so you can catch problems before they happen. Meet regularly with territory managers in order to understand their pain points, and where Dispatch can help them succeed. Have fun building long-lasting relationships and driving adoption of Dispatch’s core software products and services.

Senior Business Operations Manager

Markforged
Watertown
1 day ago
+34
The Senior Business Operations Manager will focus on helping Markforged continue to scale - managing a team which oversees elements of company bookings, forecasting, sales analysis, order entry and operational planning. You will work with directors, executives and cross-functional leadership to analyze historical trends and forecast future productivity; solve problems; innovate better processes; and provide control to a continuously evolving sales process.

Customer Support Representative - Part Time &…

Embark Veterinary
Greater Boston Area
1 day ago
+19
To be successful in this role, you should have experience in customer support and a high EQ. Your primary responsibility focuses on resolving customer inquiries and questions through direct support via our customer support platform, chat, social media, telephone, and email. Many of these inquiries will involve shipping, tracking, order placement, managing special shipments, and understanding and occasionally aiding in the fulfillment process. This role will involve interfacing between Customer Support and Logistics departments. This role also requires the ability to extend support to outlying questions outside of logistics inquiries as necessary. 

Junior Desktop Support Specialist

iZotope
Cambridge
1 day ago
+23
• Provide friendly and helpful customer service as first point of contact. • Assist Help Desk customers with troubleshooting of computer related issues such as password resets/email setup/software installs. • Maintain accurate records of completed and pending jobs using the iZotope ticketing system. • Follow IT policies and procedures to include incident/problem escalation. • Provide superior customer service to all Help desk patrons, support personnel, and fellow employees. • Demonstrate good social skills in a professional environment.

Senior eCommerce Analyst

iZotope
Cambridge
1 day ago
+23
We are looking for a Senior Ecommerce Analyst who is devoted to providing actionable insights to grow iZotope’s online business. The person in this role will be focused on analyzing and measuring the performance of our digital sales initiatives, including email campaigns, paid media advertising, new site functionality, and the success of various tests. This position will be crucial in helping the Ecommerce team make well-informed business decisions.

Strategic Partnerships Analytics Lead

Drizly
Greater Boston Area
1 day ago
+33
We are looking for someone to build the future of strategic partnership analytics at Drizly. Revenue from partnerships with Diageo, Constellation, Gallo, etc. are crucial to driving Drizly’s rapid growth (50% YoY), and the strategic partnership analytics lead will drive our biggest decisions related to current and future partnerships. The role will be responsible for reporting on existing partnerships and collaborative campaigns, as well as test design, implementation, and measurement on new opportunities. This role will also build for the future, by helping Drizly move from a “service” to “productized” set of supplier offerings that scale outside of top tier holding companies to smaller brands.

Senior Data Analyst

edX
Cambridge
1 day ago
+39
Support the day-to-day analytical needs of a cross-functional product development team. This includes assessing business opportunities, developing success metrics, designing and analyzing experiments, and building statistical models using large data sets. Identify, implement, and drive adoption of analytics-based solutions to business problems. Provide statistical support across all departments and for end customers. Mentor other team members. Innovate new ways data science can be used to support the organization and its mission.

Director of Data

edX
Cambridge
1 day ago
+39
The Director of Data Science is a highly quantitative problem solver responsible for championing the edX data analytics vision and practice. You’ll work with each and every function at edX to develop actionable insights that improve marketing effectiveness, inform product design, enable financial reporting and improve partner and learner outcomes. You will be the key person to shape edX’s data strategy. Lead edX to the right mix of talent, technology and stewardship that allows us to most effectively leverage our data to provide high quality education to everyone, everywhere.

Technical Analyst

Klaviyo
Greater Boston Area
1 day ago
+44
We are looking for a Data Engineer who wants to launch a career in business analytics. You'll work on the Business Intelligence team helping answer the hardest questions at Klaviyo. We're looking for someone that has a background in working with billions of records, designing datasets, writing ETL's, and working in a process driven engineering environment.

Senior Data Scientist

Product Expert

Onboarding Specialist (Boston)

Machine Learning Engineer

Manager of Customer Operations

L&D Specialist, Customer Success

L&D Specialist, Customer Support

Field Event Manager

Director of Security Operations

Data Science Software Engineer

Security Risk and Compliance Manager

Manager of Customer Success - Onboarding (Boston)

Manager, Customer Success (Boston)

Growth Success Manager

Load 10 more jobs15 jobs at Klaviyo

Supervisor, Support Services

Wellframe
Greater Boston Area
6 days ago
+34
The Services Manager will support daily operations and help to drive effectiveness and efficiency of the Services team, which is part of Client Delivery under Client Strategy & Operations. The Services team supports Wellframe-provided services for client staff, user support and app engagement. This individual will ensure nothing short of exemplary support and the most accurate information is provided consistently to end users in accordance with established policies and procedures. In addition, they will partner closely with internal teams to provide real-time insights that will allow for the optimization of service delivery and product improvements. The Services Manager will report directly to the Senior Manager, Services. 

Customer Experience Representative - Boston

Drizly
Greater Boston Area
6 days ago
+33
Assist customers, retail partners, and regional managers via phone and email with ordering and account inquiries. Quickly address, solve, and track all customer support requests using Zendesk. Solve problems and address unsatisfactory experiences. Change course as priorities shift in real time with new inbound issues arriving.

Director of Supply Chain

Bevi
Greater Boston Area
1 week ago
+28
Manage key supplier relationships, working directly with Concentrate Co-packers, flavor houses, warehouses, 3pls, service providers and equipment providers to maintain the best possible quality, cost and time for delivery, and support the high growth needs of the organization. Codify and implement our process for supplier selection and monitoring, including supplier identification, assessment, negotiation, and monitoring and verification. Implement operational process improvements to increase efficiency in material ordering, inventory management, and data management. Deliver on ambitious KPIs for quality, delivery time, cost & risk mitigation. Work closely with the service and sales teams to monitor organizational demand requirements via analytical tools and methods, identifying any situations critical to the organization and adjusting supply plan as necessary to match demand.

Team Assistant, Customer Success

Mirakl
Greater Boston Area
1 week ago
+29
Mirakl has grown its headcount by 200% in the last two years and will continue to bring onboard the best and brightest in 2019 and beyond. By 2020, Gartner predicts that over 50% of all online sellers will adopt marketplaces or include third-party sales in their eCommerce ecosystems. To support this rapid adoption of the marketplace model and further accelerate our growth, Mirakl is looking for an Administrative Assistant.

Corporate IT, Systems Engineer

Grubhub
Greater Boston Area
1 week ago
+29
The Systems Engineer, Corporate IT, is a key position in our success of delivering an amazing  technology experience to our Grubhub population. This role is based in Boston, and reports to the Sr Manager of Engineering & Automation. We are looking for a Systems Engineer who has experience in networking and system administration. This team is responsible for maintaining our current systems\infrastructure of our existing multi-site topology, and involved in our expansion to new locations and cloud providers. Delivering excellent customer service and technology solutions for approximately 5,000 employees / outsource partners in over 20 office locations.

Manager, Business Operations

Solutions Engineer - Reliability

Enterprise Support Specialist - Night Shift

Senior Data Engineer

Drizly
Greater Boston Area
1 week ago
+33
The Senior Data Engineer will accelerate Drizly’s data driven decision making through a period of rapid growth. From building a data processing framework to help support 1B+ events to integrating new data pipelines, Drizly’s most critical decisions will rely on a scalable, well-managed foundation of data. The Senior Data Engineer is a critical member of the Engineering organization that works closely with Data Science and Business Intelligence, as well as product focused engineering teams. In short, the Senior Data Engineer will help define the building blocks for Drizly’s data capabilities.

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