Boston Tech Jobs and Startup Jobs

31

Sr. Director, Head of Partner Success

edX
Cambridge
2 hours ago
+39
The role reports to the Vice President of Education Services. As a senior member of the group’s management team, you will also work in close collaboration with leaders and key groups across edX including content strategy, marketing, partner operations, and product delivery. 

Customer Support Specialist

EverQuote
Cambridge
2 hours ago
The Customer Support Team is an essential part of our Customer Success organization. As a Customer Support Specialist, you will handle both inbound and outbound calls and emails, building and maintaining strong relationships with our client base, while supporting agents utilizing our EverQuote Pro platform. Your role is to respond to inbound client inquiries for user support, as well as reach out to our customer base to help them optimize their utilization of our services.

Customer Success Systems Administrator

Klaviyo
Greater Boston Area
2 hours ago
+44
The Mission of the Customer Success Systems Administrator will be to drive the effectiveness and efficiency of our Customer Success team through effective implementation of tools such as Gainsight, Tableau, Salesforce etc. You will report into the Manager of Customer Operations and partner closely with Success Leadership & Sales Ops to fully understand & optimize our efficiency to provide real-time insights that allow us to quickly adjust our customer success strategy to better support our customers and improve retention.

Manager of Customer Success - Onboarding (Boston)

Manager, Customer Success (Boston)

Growth Success Manager

Senior Data Scientist

Product Expert

Machine Learning Engineer

Onboarding Specialist (Boston)

Field Event Manager

Data Science Software Engineer

IT Specialist

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Team Lead Client Success, B2B

Mirakl
Somerville
13 hours ago
+29
You’re a doer who is focused on outcomes and results. You like to dig into tough challenges, roll up your sleeves, and get your hands dirty working through solutions. You’re not afraid of tackling problems head on, and bring an analytical, data-driven mindset to your work. When it comes to B2B markets, you have an established expertise and insight into how these companies do business today. That said, you get excited about how they can change their course, innovate, and adopt new business models. You are curious, have a growth mindset, and a desire to constantly learn more and become a true master of your domain.

B2B Client Success Consultant

Mirakl
Somerville
13 hours ago
+29
Manage B2B clients, which are SMEs and large Enterprises, both during the project and run phases. Create tailored monitoring and self-service tools for all our Mirakl clients in North America. Provide tailored recommendations to our clients during their project phase to ensure a successful launch. Collaborate effectively with internal teams to set up powerful reporting and tools. Display strong analytical skills and identify the right KPIs to track. Produce efficient and qualitative self-service tools and content for our clients - remote workshops, webinars, etc.

Game Director

Demiurge Studios
Cambridge
13 hours ago
Demiurge is seeking an experienced and energetic Game Director to lead our next project! A Game Director at Demiurge becomes the "CEO of the Game", managing the creation of one or more of our games. You lead and inspire a talented development team through all phases of product growth. You are the primary vision holder for the title, setting guidelines that empower your team to make compelling videogames. You have vast experience and are able to share that knowledge with others.

Senior Analyst, Content Marketing

DraftKings
Greater Boston Area
2 days ago
+46
We’re growing rapidly and are searching for a Senior Business Data Analyst to join our Internal Marketing Agency. You will partner with marketing channels to measure content performance, support the Insights team in analyzing complex data sets and translating them into actionable business decisions, and develop business cases to guide Agency strategy as it grows within our organization. Sound good to you? Join us. 

Operations Support Engineer

Internal Controls Manager, Technology

Lead Data Engineer, Platform Development

Data Engineer

Executive Assistant

Desktop Support Manager

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Senior Data Analyst, Enterprise

edX
Cambridge
4 days ago
+39
We’re looking for an exceptional business-focused data analyst to drive better decision making across edX and for our partners. As a Sr. Data Analyst on the cross-functional Enterprise team, you’ll support our emerging workforce development product, edX For Business, which encourages upskilling and reskilling in the workplace.  This is an opportunity to create tremendous business value as we build a world-class data team. You will build reports and conduct analysis to enable cross-functional teams and influence decisions across the organization. Improving the use of data is one of edX’s top strategic priorities. Your work will have a major and highly visible impact on our mission of providing high-quality education to everyone, everywhere.

Senior Data Scientist- Personalization

Chewy
Greater Boston Area
5 days ago
+45
We are hiring a Senior Data Scientist for our Personalization team in Boston, MA. This is a leadership position that will have exposure across the entire business, influencing the vision and implementation of machine learning systems that power Personalization. You bring experience spanning data science, software engineering and team leadership. This role offers a great opportunity for professional growth with the leading online pet retailer in the US. You will have a unique opportunity of providing pet parents with a personalized, easy and integrated experience on Chewy.com.

Director of Data Science

Data Warehouse Engineer

Senior Network Engineer

Executive Assistant

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Senior Data Scientist, Engagement

edX
Cambridge
6 days ago
+39
Identify, implement, and drive adoption of analytics-based solutions to business problems. Provide data and analysis to support decisions across all departments and for end customers. Influence decisions at all levels of the organization, including presenting findings to senior leadership. Perform quantitative research on large data sets. Mentor other data scientists, analysts, and engineers, and provide scientific support across all departments. Guide and potentially participate in the software implementation of data products. Innovate new ways data science can be used to support the organization and its mission.

Manager, Customer Success Operations

PlacePass
Greater Boston Area
1 week ago
+36
Overview: As Manager of Customer Success Operations at PlacePass, you will be responsible for the performance of our small but mighty Customer Success organization. You will come to us with a passion for, and strong track record of, working cross-functionally at senior levels to develop data-driven processes and insights that measurably improve performance in a complex fast-growing environment, while also having the tools, knowledge, and

Web Analytics Developer

ASICS Digital
Greater Boston Area
1 week ago
+44
Work with different(marketing, analytics, development) teams across the organization and tackle pixel/tag implementation requests in an efficient way within a tag manager (TealiumIQ). Use browser web debugging tools to perform tag validation and QA. Perform Tagging audits/data integrity checks on a regular basis to have better control over the tags deployed across the sites. Document and maintain a copy of tagging requests from the different teams. Use mobile proxy tools like Charles/Fiddler to validate analytics tagging across mobile applications and mobile web tagging. Collaborate with different vendors(marketing, social media, affiliates, etc.) to understand different analytics implementation techniques and suggest implementation best practices based on well defined organization standards.

Strategy Associate

Dispatch
Greater Boston Area
1 week ago
+48
Prepare Board of Directors presentations and other investor relations materials.  Support Dispatch executive team on strategy development exercises, including market sizing, customer segmentation, etc.  Build financial models related to major enterprise deals to analyze pricing models, contract economics, etc.  Support Dispatch CFO and work with the broader Dispatch Finance & Accounting team in building revenue forecasts, budgets and analyzing monthly financial performance.  Partner with the full Dispatch leadership team across Product, Engineering, Sales, Marketing, Customer Service, & Operations to provide analytical rigor and thought partnership. Provide ad-hoc reporting and business intelligence support. 

Senior Data Analyst

edX
Cambridge
1 week ago
+39
Support the day-to-day analytical needs of a cross-functional product development team. This includes assessing business opportunities, developing success metrics, designing and analyzing experiments, and building statistical models using large data sets. Identify, implement, and drive adoption of analytics-based solutions to business problems. Provide statistical support across all departments and for end customers. Mentor other team members. Innovate new ways data science can be used to support the organization and its mission.

Director of Data

edX
Cambridge
1 week ago
+39
The Director of Data Science is a highly quantitative problem solver responsible for championing the edX data analytics vision and practice. You’ll work with each and every function at edX to develop actionable insights that improve marketing effectiveness, inform product design, enable financial reporting and improve partner and learner outcomes. You will be the key person to shape edX’s data strategy. Lead edX to the right mix of talent, technology and stewardship that allows us to most effectively leverage our data to provide high quality education to everyone, everywhere.

Lead Data Scientist, Forecasting

Vistaprint
Waltham
1 week ago
+33
As an expert in the forecasting domain, you will provide cutting edge algorithms, visualizations and expert insight for time series challenges throughout our organization – whether product demand forecasting or helping to establish an “early warning” framework for critical business metrics.  You’ll partner with business stakeholders to define problems and develop models which impact our business across markets (North American, Europe, and beyond), and across product lines. You will join a community of Data Scientists in our Data and Analytics (DnA) organization, working alongside business analysts, technologists, data engineers, and business stakeholders to solve critical challenges and drive tremendous business value.  You’ll seek ways to improve, communicate openly, and be an active problem-solver. Throughout the design, development, and delivery stages you will surprise yourself with new levels of professional and personal growth. 

Lead Data Scientist, Customer Domain

Vistaprint
Waltham
1 week ago
+33
You will join a community of Data Scientists in our Data and Analytics (DnA) organization, working alongside business analysts, technologists, data engineers, and business stakeholders to solve critical challenges and help us maintain our customer focus.  You’ll seek ways to improve, communicate openly, and be an active problem-solver. Throughout the design, development, and delivery stages you will surprise yourself with new levels of professional and personal growth. 

Supervisor, Support Services

Wellframe
Greater Boston Area
1 week ago
+34
The Services Manager will support daily operations and help to drive effectiveness and efficiency of the Services team, which is part of Client Delivery under Client Strategy & Operations. The Services team supports Wellframe-provided services for client staff, user support and app engagement. This individual will ensure nothing short of exemplary support and the most accurate information is provided consistently to end users in accordance with established policies and procedures. In addition, they will partner closely with internal teams to provide real-time insights that will allow for the optimization of service delivery and product improvements. The Services Manager will report directly to the Senior Manager, Services. 

Enterprise Support Specialist - Weekend Shift

Grubhub
Greater Boston Area
1 week ago
+27
Each Enterprise Support Specialist (Weekend) serves as the point of contact supporting the LevelUp platform for users, merchants, partners, and internal teams. This role will provide the opportunity to learn and own specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, grow within our team and organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team.

Merchant Team Lead

IT Service Desk, Team Lead

Corporate IT, Systems Engineer II

Solutions Engineer - Reliability

Enterprise Support Specialist - Night Shift

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Senior Software Engineer, Data Engineering

EverQuote
Cambridge
2 weeks ago
EverQuote is seeking a Senior Software Engineer to join our Data Engineering organization. As a senior member of the data engineering team, you will play a critical role in ensuring that data within EverQuote is robustly available and actionable throughout the company. You will do this by helping build the next generation of tools and services that support front-to-back data pipelines. This role is for someone who enjoys working on complex systems, working with a diverse set of business and engineering stakeholders, and is ready to help drive the technical vision of where we go next with our data platform here at EverQuote. 

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