Boston Tech Jobs and Startup Jobs

8

VP of Customer Support

DigitalOcean
Cambridge
1 day ago
+53
We are hiring a VP of Customer Support responsible for developing and delivering the strategy that ensures our customers are successful on our platform. Reporting to the Chief Technology Officer, the VP of Customer Support will lead the DO Customer Support function and its teams that make up a core pillar of DigitalOcean’s brand known for delivering an amazing customer experience across every interaction. Successful candidates will have a successful track record of running innovative Customer Support programs and increased customer retention and customer adoption.

Sr Manager, Strategic Operations

Toast
Greater Boston Area
1 day ago
+50
We are looking for a Senior Manager to join the Strategic Operations team at Toast located in our headquarters in Boston. The ideal candidate is just as good at getting the details right as s/he is at influencing senior leaders. This role reports to the Chief of Staff and will own the implementation and execution of highly cross functional, strategic initiatives.This role is very visible to senior leadership and will lead projects, processes, and initiatives for Toast’s top priorities. S/he must be able to work collaboratively with cross functional departments to guide project execution, reduce obstacles to completion, and ensure initiatives meet committed timelines.

Senior Director, Operational Excellence

Systems Solutions Architect

Post-Live Services Coordinator

Customer Configuration Analyst - Boston, MA

Travel Manager

Software Configuration Analyst - Boston, MA

Senior Software Engineer, Data Platform

Capital Data Analyst

Business Systems Manager

Sales Enablement Manager, Systems and Tools

IT Infrastructure Manager

Lead Executive Assistant

Director, Enterprise Systems Architect

Director of Business Systems

ServiceNow Administrator

Director, Corporate Development & Strategy

Director of Restaurant Success

Regional Manager, Restaurant Success (Inside)

Sr. Database Performance Engineer

Sr. Business Analyst

Senior Director Enablement CS

Manager, Data Insights

Data Insights Analyst, GTM Strategy & Operations

Corporate Strategy Associate/Senior Associate

Sr. Support Business Analyst

Bilingual Restaurant Success Manager - Inside

Payments Strategy Manager/Director

IT Help Desk Analyst

Sr. Restaurant Success Analyst

NetSuite Administrator

Chief of Staff Supporting CBO/CFO

Load 10 more jobs32 jobs at Toast

Senior Customer Success Manager

Threat Stack
Greater Boston Area
1 day ago
+31
The Senior Customer Success Manager is responsible for the overall success and adoption of a portfolio of Threat Stack’s largest accounts. The perfect candidate should be adept at developing a consultative relationship with key decisions makers within assigned accounts and further elevating existing relationships.

Director of Professional Services, CloudHealth by…

CloudHealth by VMware
Greater Boston Area
1 day ago
+55
In this role, you will be responsible for defining, marketing and selling professional services to prospective and existing customers.  You will be responsible for the delivery of all professional services sold.  This includes ensuring that customers receive positive business outcomes from the services delivered and have a positive customer experience.  You will also be responsible for recruiting, on-boarding, and managing a team of consultants and delivery partners.  You will partner with your VMWare counterparts to ensure service operations are aligned with standard processes and scale as the services revenue grows.

Data Analyst - CloudHealth by VMware

CloudHealth by VMware
Greater Boston Area
1 day ago
+55
Perform data analysis and problem solving on customer questions and develop content for self-service features to assist future customer inquiry on business-critical topics. Assist with customer data analysis and reconciliations questions and issues. Working with a cross functional team, design and manage customer facing self service center based on operational knowledge build by the team and across the organization. Define and execute article quality review process to maximize effectiveness and efficiency. Manage new and incoming article content (review and publish) to ensure accuracy, quality and correctness. Responsible for operational support of knowledge base tools and publishing capabilities.

AI Implementation Manager (Data Scientist Manager…

Humana Studio_h
Greater Boston Area
1 week ago
+47
An AI Implementation Manager (AIIM) has a strong intuitive grasp of Artificial Intelligence (AI) and Machine Learning (ML) as well as core product skills (strategy, roadmaps, prioritization, etc.). AIIMs help identify and prioritize the highest value applications for machine learning and do what it takes to make them successful. The AIIM, plans and executes the necessary AI/ML-driven process changes and initiatives necessary to deliver a complete solution to a stated business problem.

Senior Cloud IAM Engineer

Senior SQL Server Database Administrator( remote virtual home office eligible)

Senior Network Engineer

Lead Analytics Translator

Sr. Software Engineer - AI/ML

Senior Research Consulting Professional - Humana Healthcare Research

Sr. Business Intelligence Engineer

Lead AI Engineer (ML/Python)

Data Scientist -Cognitive/Machine Learning Professional 2-2

Actuary, Market Support - Employer Group Market Risk Management

Actuary, Analytics/Forecasting

Actuary

Senior Data Scientist

Senior Research Scientist

Senior Business Intelligence Engineer-2

HCS Compliance & Risk Management Senior Data and Reporting Professional

Manager, Telecomm/Voice Engineering(remote virtual home office eligible)

Associate Actuary; Analytics/Forecasting

Applied Data Science Lead and Architect (Experience Center)

Senior Security Contemporary Capability Leader ( Work at Home Eligible )

Cloud Data Engineer

Lead Cloud Data Engineer

Senior Systems Engineer - ServiceNow

Lead Cloud Cyber Security Operations Engineer (virtual remote home office eligible)

Principal Data Scientist

Senior Data Scientist - Clinical Data Science

Lead Enterprise Architect - Public Cloud ( virtual home office remote eligible)

Lead Data Scientist - Deep Learning

Data Science / Business Intelligence / Informatics

Director, Network Engineering

Load 10 more jobs31 jobs at Humana Studio_h

Senior Engineer: Storage Applications

DigitalOcean
Cambridge
2 weeks ago
+25
Develop our Managed Databases (DBaaS) products in Golang. Work on technically challenging distributed systems. Collaborate with an agile, self-managed team of peers. Leverage interesting technologies such as Go, Docker, Kafka, and more. Integrate with many components across the DigitalOcean stack.

Customer Success Manager, Enterprise

Snyk
Greater Boston Area
2 months ago
+26
You will join our Customer Success team, who is responsible for helping new organisations to use Snyk to build value for their company quickly and effectively. This includes taking them through the technical onboarding journey, and helping them build value for their company through using Snyk.

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