Boston Tech Jobs and Startup Jobs

35

Customer Success Associate

LeanIX, Inc.
Watertown
3 days ago
+32
We are looking for a driven, customer-oriented, team player with exceptional analytical and consulting / advisory skills to support our customers in the best way possible. You will take on full responsibility for customer accounts across the different stages of their lifecycle – from onboarding to renewal. The tasks may range from data-driven analysis and execution to supporting customer change management projects.

Senior Software Engineer, Data Infrastructure

Perceptive Automata
Greater Boston Area
4 days ago
+42
Our data infrastructure is the backbone of our diverse efforts in all these areas and we are looking to add an experienced engineer to help us evolve and scale that infrastructure in preparation for new machine learning efforts and increased customer work. As a senior member of this small team you will lead various projects related to the collection, management, and annotation of our data, and provide insights and ideas that would help guide other projects. Your work would have a direct impact the success of the company during this critical stage.

Enterprise Business Applications - Power BI Develo…

Dynatrace
Waltham
5 days ago
+28
Power BI Developer – Enterprise Business Applications reporting to Principal BI Solutions Architect will work in partnership with cross organization business operations and other digital technology teams to understand their requirements, challenges and pain points and architect and design high quality information intelligence.

Director, Data Science

Skillsoft
Greater Boston Area
5 days ago
+27
· Exploit the value of enterprise information and develop various predictive models that help us create better experience for our learners (repeat use, higher engagement, etc) and drive more value for our customers (retention, upgrades, etc). · Create segmentations for our learner and business audiences based on their expressed and inferred needs and actual behaviors; implement segmentations working with product and marketing functions to differentiate our solutions offerings. · Leverage strong mathematics, statistics and technology skills (machine learning, Python, etc.) in order to lead the development of sophisticated relationships between learner's behaviors and the type of solutions we build for them – content and platform solutions. · Uncover deep insights about learner and customer engagement and collaborate with product, customer success and marketing to increase the engagement points for our users. · Analyze retention, and its main drivers – develop strategies to increase retention and upgrades across the various customer and GTM segments using various predictive modeling techniques.

Support Team Lead

LeanIX, Inc.
Watertown
6 days ago
+32
The Customer Support team at LeanIX is a critical part of our current and future success, and we are looking for absolutely, and only, the best people out there with a passion for educating our customers as well as solving their problems as they work within the LeanIX product suite. The Senior Customer Support Specialist will be a master of the customer support domain and will grow to serve as a hands-on team lead for the overall Customer Support team.

Academic Delivery Manager

Emeritus
Greater Boston Area
6 days ago
Academic Delivery Manager-Data Science Courses  At EMERITUS, we believe that great leaders make the world a better place. Our purpose is to create great leaders through education programs. We offer online education programs to learners across the world in collaboration with the executive education divisions of MIT Sloan, Columbia Business School, Tuck School of Business, Wharton School of the University of Pennsylvania, Kellogg School of

Event Manager

LeanIX, Inc.
Watertown
1 week ago
+32
We are looking for an enthusiastic Event Manager to oversee and organize marketing events that are dedicated to building pipeline and progressing existing relationships with prospects. You’ll ensure events are successful and cost effective in terms of our requirements, target audience and objectives. Deadlines, working with a global team, and focusing events around a challenging topic (Enterprise Architecture) do not frighten you. Bring in your ideas and experience to ensure our events are successful due to careful planning and budget management.

Vice President, Business Systems

Dynatrace
Waltham
1 week ago
+28
We are seeking an accomplished Leader with an extensive background managing Business Systems in the software industry, utilizing a cloud-only approach. The Vice President, Business Systems is responsible for building strong business relationships across global functions to drive an integrated strategic roadmap, and to lead the delivery of Business Systems’ services across the organization. This includes, management of the Business Systems strategy, architecture, development, governance, and program management; including, management of a growing team with maturing processes. The Vice President must have broad experience and knowledge of all aspects of SaaS business functions and processes; and have a strong record of successful collaboration and service delivery. The successful candidate will have the ability to work well in a fast-paced growth-oriented environment, have a demonstrated ability to drive meaningful change cross-functionally, have influencing skills, executive presence, expertise in portfolio management, and firm understanding of all IT compliance controls.

Operations Coordinator

Panorama Education
Greater Boston Area
1 week ago
+47
We are looking for a motivated team member who genuinely enjoys excelling in the world of internal employee customer service. This is a great opportunity for someone looking to build work experience in customer service and/or operations, or for an individual who wants to learn more about working in a tech start-up environment. We are a friendly, hard-working team that takes pride in helping our colleagues to be as effective as possible. Our ideal candidate will go above and beyond to make sure our team members feel supported in the office, takes pride in getting the details right, works efficiently and effectively, and is solutions-oriented. As a member of our Operations team, you will help lead day to day office operations, impact our culture via company-wide events, and be the first team member candidates and visitors speak with when they arrive at our office. As one of the most visible team members in the company, you’ll develop meaningful partnerships with colleagues on all Panorama teams, and be a valued team member of a mission-driven technology company at an exciting time in its history. 

Senior Data Analyst, Enterprise

edX
Cambridge
1 week ago
+39
We’re looking for an exceptional business-focused data analyst to drive better decision making across edX and for our partners. As a Sr. Data Analyst on the cross-functional Enterprise team, you’ll support our emerging workforce development product, edX For Business, which encourages upskilling and reskilling in the workplace.  This is an opportunity to create tremendous business value as we build a world-class data team. You will build reports and conduct analysis to enable cross-functional teams and influence decisions across the organization. Improving the use of data is one of edX’s top strategic priorities. Your work will have a major and highly visible impact on our mission of providing high-quality education to everyone, everywhere.

Principal Analyst, Business Analysis

Skillsoft
Greater Boston Area
1 week ago
+27
Exploit the value of enterprise information and gather insights about how our businesses are performing, and how they can improve - identify opportunities for further growth. Lead monitoring and analysis for various our Sumtotal product line. Partner with functional leads to tease out the 'so what' from the data, and help frame the 'what do we do from here' storylines with a focus toward business strategy and results. Identify growth opportunities, evaluate their potential impacts, and assess the level of effort needed to implement each initiative in order to maximize Skillsoft's ROI. Uncover deep insights about learner and customer org engagement and collaborate with product, customer success and marketing to increase the engagement points for our users. Analyze retention, and its main drivers – develop strategies to increase retention and upgrades across the various customer and GTM segments. Financial modeling and forecasting – understand drivers of revenue and order intakes, LTV and CAC for learners and clients, and leverage those insights to extend the LTVs and lower the CACs.

Senior Data Scientist, Engagement

edX
Cambridge
1 week ago
+39
Identify, implement, and drive adoption of analytics-based solutions to business problems. Provide data and analysis to support decisions across all departments and for end customers. Influence decisions at all levels of the organization, including presenting findings to senior leadership. Perform quantitative research on large data sets. Mentor other data scientists, analysts, and engineers, and provide scientific support across all departments. Guide and potentially participate in the software implementation of data products. Innovate new ways data science can be used to support the organization and its mission.

Product Support Specialist

Ellevation Education
Greater Boston Area
1 week ago
+43
We are looking for our next Product Support Specialist to join in our mission to provide top-notch support to our partners. The Product Support team works closely with educators, administrators, and other district stakeholders to help students succeed. We listen, teach, problem-solve, and think critically to ensure that our partners are able to maximize their use of Ellevation. As a team, we work every day to build efficiencies and scale our knowledge for our growing user base. We are looking for:

Student Success Manager

Ready4
Greater Boston Area
1 week ago
This role is perfect for a detail-obsessed and creative self-starter. You should relish the opportunity to develop and execute partner-specific marketing initiatives. You’ll know your partnership agreements outside and in, and stay abreast of SimpliSafe’s marketing initiatives to uncover opportunities to enhance performance. This team moves fast and is always hustling so you will need to be able to effortlessly navigate several projects at the same time. You will vigorously measure, analyze and report program results to ensure that both SimpliSafe's and your partners' goals are always exceeded

Support Engineer

Panorama Education
Greater Boston Area
1 week ago
+47
Join the Engineering team as a Support Engineer, specializing in helping our clients and colleagues get the most value out of Panorama’s Platform. Work closely with our Client Success team to solve the challenges of implementing Panorama in a variety of districts. Get your hands dirty debugging underlying technical problems. Learn the ins and outs of our product to not only provide technical guidance but to help coach and teach teammates who are learning the product as well. Help our growing support team measure, understand, and optimize our existing engineering support process. Identify and prioritize tools and features to make using Panorama easier and more effective for all of our clients. Assist with the implementation of application monitoring and alerting to better serve our internal and external clients.

Principal Software Engineer, ML/Perception/Predict…

Perceptive Automata
Greater Boston Area
1 week ago
+42
Provide leadership and guidance for the team across a wide range of technical areas, such as perception, prediction, planning, and machine learning. Help grow the team and its processes to support plans to accelerate this pre-production development. Establish development priorities and timelines based on organizational needs. Work effectively cross-functionally to coordinate on plans, progress, proposals, etc. 

Senior Data Science and Engineering Lead

GreatHorn
Waltham
1 week ago
+38
This is an opportunity for a skilled, entrepreneurial and thoughtful data scientist/engineer who is capable of working both independently and collaboratively on next generation PoCs and products. You will ideate, design, and develop applications, services and features from ground up. You will help transform complex analytical models into scalable, production-ready solutions for GreatHorn. You will work directly with Product Owners, the CTO, the VP of Engineering, and key customers to deliver data products which help our customers understand and act on the forces at work in their enterprise.

Director, Business Analytics

Skillsoft
Greater Boston Area
2 weeks ago
+27
Exploit the value of enterprise information and gather insights about how our businesses are performing, and how they can improve - identify opportunities for further growth. Lead monitoring and analysis for various functional performance. Work with functional leads to maintain a portfolio of performance measures that help us monitor and improve performance. Partner with functional and GTM leads to tease out the 'so what' from the data, and help frame the 'what do we do from here' storylines with a focus toward business strategy and results. Identify growth opportunities, evaluate their potential impacts, and assess the level of effort needed to implement each initiative in order to maximize Skillsoft's ROI. Uncover deep insights about learner and customer engagement and collaborate with product, customer success and marketing to increase the engagement points for our users. Analyze retention, and its main drivers – develop strategies to increase retention and upgrades across the various customer and GTM segments. Financial modeling and forecasting – understand drivers of revenue and order intakes, LTV and CAC for learners and clients, and leverage those insights to extend the LTVs and lower the CACs. Drive the development of Skillsoft's analytics tools and practices - emerging analytical approaches, skills and technologies. Manage 2-4 business analysts and be responsible for their development, efforts and outputs.

Sr. Netsuite Business Analyst

Dynatrace
Waltham
2 weeks ago
+28
As a Senior Netsuite Business Analyst, you will help define User Stories and prioritize Team Backlog on behalf of our finance business functions. You will evaluate and document the requirements for each Product Feature, work with Solution Architects to solidify solution design, and work with Business Analysts and the Development Team to implement cloud-based solutions on the NetSuite and Salesforce platform(optional). You will be the primary means of communication between our Development Team and our business functions.

Senior Manager, Travel

Dynatrace
Waltham
2 weeks ago
+28
Reporting to the VP of Finance, the Senior Manager of Travel will assume the responsibilities of organizing and building out a global travel program. They will support the VP in driving the needs of our employee travel needs. This candidate will work cross functionally to understand near and long-term demands and needs to improve the consistency and quality of our travel experiences and governance with our global travel program.

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