Boston Tech Jobs and Startup Jobs

37

Customer Success Manager

Quick Base
Cambridge
1 day ago
+37
We're looking for exceptional Customer Success Managers as we continue to aggressively grow! As a Customer Success Manager, you will serve as a trusted advisor to our customers. You have a consultative mindset and strive to please, embodying our company’s value of being Customer Obssessed. You can understand a wide variety of business objectives and processes across industries, tying them back to the Quick Base product, ultimately demonstrating the value of doing more with Quick Base. You will be critical in collecting the ‘voice of the customer’ and funneling feedback to appropriate channels. In short, you will own the success journey of our customers ensuring they have the right resources to realize their business objectives.

Customer Chat Support Representative

Data Scientist

Technical Support Representative

GTM Compensation Analyst

Load 1 more jobs5 jobs at Quick Base

Senior Data Analyst, Enterprise

edX
Cambridge
1 day ago
+39
We’re looking for an exceptional business-focused data analyst to drive better decision making across edX and for our partners. As a Sr. Data Analyst on the cross-functional Enterprise team, you’ll support our emerging workforce development product, edX For Business, which encourages upskilling and reskilling in the workplace.  This is an opportunity to create tremendous business value as we build a world-class data team. You will build reports and conduct analysis to enable cross-functional teams and influence decisions across the organization. Improving the use of data is one of edX’s top strategic priorities. Your work will have a major and highly visible impact on our mission of providing high-quality education to everyone, everywhere.

Biotechnology Analyst

Leyton
Greater Boston Area
1 day ago
+17
The Biotechnology Analyst will be providing technical advice to US companies by investigating their latest R&D projects to identify where qualifying work is taking place. You will be working with existing and new clients who invest in R&D, to extend and expand their businesses.

LookML Data Engineer

Thought Industries
Greater Boston Area
3 days ago
+30
Our platform team is looking for a remote Data Engineer with a specialty in LookML. You will be reporting directly to our CTO and collaborating cross-functionally with our developers, product managers, and QA team. In this role, you will play a critical role in the future of reporting and data across hundreds of clients and millions of users alike. 

Enterprise Customer Success Manager

Thought Industries
Greater Boston Area
3 days ago
+30
Delivering and communicating ROI for our clients, throughout the customer lifecycle. Being the trusted partner for the customer on use-case and product functionality. Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. Collaborate closely with Renewal Managers and Account Managers to support renewals and expansion opportunities. Identify opportunities for customers to act as Thought Industries advocates (e.g. testimonials, case studies). Represent the voice of the customer to inform our sales process and product roadmap. Quarterbacking experiences by various cross-functional teams at Thought Industries, on behalf of the customer.

Lead Solutions Architect (Home office / Remote / W…

Humana Studio_h
Greater Boston Area
3 days ago
+47
The Lead Solutions Architect translates business needs into technical systems solutions. Integrates hardware, software and network interfaces to form a system. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

M&A Lead Solutions Architect (remote / home office / work at hom e eligible)

Informatics Lead (Medical Claims)

Business Intelligence Engineer

Senior Business Intelligence Engineer

Chief of Staff, Edge Health

Sr. Software Engineer - AI/ML-1

Director, Strategy

Actuarial Analyst 2

Lead, Network Engineer

Senior Data Scientist

Senior Informaticist

Provider Systems Data Analytics & Machine Learning Lead

Associate VP Cyber Data Protection Management

Associate Actuary

Senior Research Scientist- WAH Nationwide

Data and Reporting Professional 2

Senior AI/Machine Learning Data Engineer (Experience Center)

Senior Data Scientist, Analytics Platform as a Service

Large Employer Actuary

Senior Data Engineer (Cognitive/Machine Learning)

Senior Cloud IAM Engineer

Cloud Data Engineer

Senior Systems Engineer - ServiceNow

Principal Data Scientist

Data Science / Business Intelligence / Informatics

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Office Manager / Team Assistant

LeanIX, Inc.
Watertown
3 days ago
+32
As Team Assistant at LeanIX you will take on a valuable and versatile role in our fast-growing company and work closely with internal departments and management as well as external contacts such as customers, suppliers and business partners. You also play an important role in the onboarding of new colleagues. You are responsible for the entire office management and all related administrative activities.

Technical Support Lead

LeanIX, Inc.
Watertown
3 days ago
+32
The Customer Support team at LeanIX is a critical part of our current and future success, and we are looking for absolutely, and only, the best people out there with a passion for educating our customers as well as solving their problems as they work within the LeanIX product suite. The Senior Customer Support Specialist will be a master of the customer support domain and will grow to serve as a hands-on team lead for the overall Customer Support team.

Senior Customer Success Engineer

LeanIX, Inc.
Watertown
3 days ago
+32
We are looking for a Customer Success Engineer with extensive troubleshooting and analytical skills to serve our customers via email, chat and occasional phone calls/Web conferences. You are self-driven, with strong motivation for digging deep into complex and hard problems. You have a sense of urgency and draw satisfaction from going above and beyond the limits to provide solutions. You will be a champion for the customers' voice within our company.

Data Engineer

SmartSense by Digi
Greater Boston Area
4 days ago
+36
In this Data Engineer role, you will be involved in the transformation of sensor data and instrumentation that allow effective monitoring and reporting of the environments being sensed and of the sensors and networks we have deployed. The challenges are diverse as are the potential solutions, and you will have freedom to explore approaches to meeting the challenges coupled with responsibility for delivering effective analytic enabling products. You will have the opportunity to perform across a range of Data Engineering responsibilities and be constantly challenged to extend your skills and the solutions the Data Engineering team is able to provide.

Sr. Netsuite Business Analyst

Dynatrace
Waltham
4 days ago
+28
As a Senior Netsuite Business Analyst, you will help define User Stories and prioritize Team Backlog on behalf of our finance business functions. You will evaluate and document the requirements for each Product Feature, work with Solution Architects to solidify solution design, and work with Business Analysts and the Development Team to implement cloud-based solutions on the NetSuite and Salesforce platform(optional). You will be the primary means of communication between our Development Team and our business functions.

Senior Data Analyst

edX
Cambridge
4 days ago
+39
Support the day-to-day analytical needs of a cross-functional product development team. This includes assessing business opportunities, developing success metrics, designing and analyzing experiments, and building statistical models using large data sets. Identify, implement, and drive adoption of analytics-based solutions to business problems. Provide statistical support across all departments and for end customers. Mentor other team members. Innovate new ways data science can be used to support the organization and its mission.

Senior Customer Success Manager

Threat Stack
Greater Boston Area
4 days ago
+31
The Senior Customer Success Manager is responsible for the overall success and adoption of a portfolio of Threat Stack’s largest accounts. The perfect candidate should be adept at developing a consultative relationship with key decisions makers within assigned accounts and further elevating existing relationships.

Jr. IT Manager

Thought Industries
Greater Boston Area
4 days ago
+30
We are looking for an experienced Junior IT Manager to join Thought Industries to ensure all our IT needs are met as we continue to build the future of our SaaS Learning Management Platform. In this role, you would be responsible for coordinating, planning, and leading computer-related activities in our organization, work closely with our outsourced IT partner, Electric, as well as help us stay ahead of our evolving IT needs and systems requirements. This is a full-time Boston HQ based position open to U.S. applicants. 

Manager, Business Intelligence

Skillsoft
Greater Boston Area
4 days ago
+27
· Regular evaluation of implemented tools for investment productivity and effectiveness. Continually assess functional capabilities vs. other tools in market and opportunities for enhancing existing or introducing new tools. · Evolve the existing landscape of reporting through developing new leadership level dashboards and presentations with consistent look and feel within the bounds of our brand. · Provide thought leadership and data journalism mentorship to other analysts. · Build and maintain the distribution of push reporting and self-service data products for all levels of the organization, enabling seamless access to information. Ensure federation of data assets while maintaining appropriate privacy and information security requirements. · Work with team partners on the architecture and supporting data structure to guarantee high-performance, scalable reporting solutions. Routinely assess reporting performance, intercepting impacts from technical changes and guaranteeing customer satisfaction. Define and manage SLA metrics to track the availability and quality of reports and dashboards.

Customer Success Representative

Reggora
Greater Boston Area
5 days ago
Reggora is seeking several Customer Success Representatives to immediately join our rapidly growing team and provide inbound technical support and onboarding support to the growing list of lender customers and property appraisers who use our platform technology. This role requires stellar technical troubleshooting, training, and account and relationship management skills to drive value outcomes and solve problems for our clients. This is a high-impact position with substantial growth and career development opportunities given the early stage and rapid growth trajectory of the company.

Customer Success Manager

Reggora
Greater Boston Area
5 days ago
Reggora is seeking a Customer Success Manager to immediately join our rapidly growing team to oversee inbound support, retention and expansion of our growing national customer base of lenders. This role requires stellar relationship management, sales acumen, training skills and technical troubleshooting to drive value outcomes for clients. This is a high-impact position with substantial growth and career development opportunities given the early stage and rapid growth trajectory of the company.

Senior Manager, Information Technology

Acquia
Greater Boston Area
1 week ago
+35
Acquia’s global IT support team is seeking an experienced Manager of IT. This role can be located anywhere in the US as it oversees a global staff. As the leader of the global IT support team you will supervise the IT support staff while being exposed to the latest technologies. This position reports to the Sr. Director of IT & Facilities.

Support Engineer

Director, Support

Customer Success Manager - Risk Mitigation Specialist

Strategy and Pricing Analytics Manager

Skillsoft
Greater Boston Area
1 week ago
+27
The Manager, Strategy and Pricing Analytics will be an important member of Skillsoft's Strategy Team, which is responsible for strategic decisions that grow and transform the business, establish strategic partnerships, deploy new products and achieve corporate strategy goals. The Manager, Strategy and Pricing Analytics will be responsible for evolving our analytic capabilities, uncovering and driving insights into the business, and working cross-functionally to drive the Strategy Team's goals. This role will be critical to our success, playing an active part in shaping our strategic intelligence capabilities, approach to serving our internal business partners, and the outputs we deliver. In achieving these goals, this role will work across the organization both in terms of functional area and seniority level. The work will comprise both individually driven analytic projects and more cross-functional team driven projects. This is an opportunity to truly shape how relevant data and analytics are created, managed and purposed to directly impact our strategic goals around strategy, packaging and pricing.

Lead Data Scientist

Dynatrace
Waltham
1 week ago
+28
As a Lead Data Scientist, you will be a key driver on pricing, pricing models, decision support tools and more through the use of machine learning and predictive analytics. Own a very high impact through a combination of business know-how, strong data analysis, and use of emerging data technologies to drive strong business results. Empower the data and business teams, create a successful vision for the pricing and sales team and lead the future of business at Dynatrace through data insights. 

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