Boston Tech Jobs and Startup Jobs

12

Senior Technical Support Manager

Toast
Greater Boston Area
20 hours ago
+50
Toast is seeking a Senior Technical Support Manager to join the Support organization. Working with the Director of Technical Escalation Management, this role will assist in developing and executing objectives regarding meeting key service levels, employee and team leadership development, and operational efficiencies. As an integral member of the Support leadership team, this role is responsible for the strategic direction and direct oversight of team managers of Tier 2 technical support operations. This role is responsible for alignment and optimization of the escalation processes with our internal, and partner, Tier 1 support team.

Sr. Pricing Analyst

Sr. Database Performance Engineer

Sr. Business Analyst

Senior Director Enablement CS

Regional Manager, Restaurant Success (Inside)

Manager, Data Insights

Director of Restaurant Success

Data Insights Analyst, GTM Strategy & Operations

Corporate Strategy Associate/Senior Associate

Sr. Support Business Analyst

Payments Strategy Manager/Director

IT Help Desk Analyst

Bilingual Restaurant Success Manager - Inside

Sr. Restaurant Success Analyst

NetSuite Administrator

Chief of Staff Supporting CBO/CFO

Sr Manager, Strategic Operations

Senior Director, Operational Excellence

Systems Solutions Architect

Customer Configuration Analyst - Boston, MA

Travel Manager

Software Configuration Analyst - Boston, MA

Senior Software Engineer, Data Platform

Capital Data Analyst

Business Systems Manager

Sales Enablement Manager, Systems and Tools

IT Infrastructure Manager

Lead Executive Assistant

Director, Enterprise Systems Architect

Director of Business Systems

ServiceNow Administrator

Director, Corporate Development & Strategy

Load 10 more jobs33 jobs at Toast

Senior Data Engineer (Cognitive/Machine Learning)

Humana Studio_h
Greater Boston Area
1 day ago
+47
Design and build the Minimum Viable Cloud Data Platform on Azure. Possesses in depth understanding of the Azure ML DevOps to deploy/automate/monitor the Machine Learning models into production.  Possesses in depth understanding of building streaming, ingestion, processing data pipelines. Possesses working knowledge of container architectures to streamline and simplify model development, test, and deployment. Self-directed and comfortable supporting the devOps needs of multiple teams, systems and products. Design and develop data products and machine learning solutions for Humana enterprise Analytics. Possess in depth understanding of computer science parallelism concepts and efficient data processing techniques suitable for machine learning applications. Architect and implement ETL / Machine learning product solutions using best practices in Azure Cloud environment. 

Associate Director, Data Science (with Consumer Marketing experience)

Lead Data Scientist

Senior Storage Engineer (home office / remote / work from home) eligible

AI Implementation Manager (Data Scientist Manager - Consumer Analytics)

Senior Cloud IAM Engineer

Senior Network Engineer

Lead Analytics Translator

Sr. Software Engineer - AI/ML

Senior Research Consulting Professional - Humana Healthcare Research

Sr. Business Intelligence Engineer

Lead AI Engineer (ML/Python)

Data Scientist -Cognitive/Machine Learning Professional 2-2

Actuary, Market Support - Employer Group Market Risk Management

Actuary, Analytics/Forecasting

Actuary

Senior Data Scientist

Senior Research Scientist

Senior Business Intelligence Engineer-2

HCS Compliance & Risk Management Senior Data and Reporting Professional

Manager, Telecomm/Voice Engineering(remote virtual home office eligible)

Associate Actuary; Analytics/Forecasting

Applied Data Science Lead and Architect (Experience Center)

Senior Security Contemporary Capability Leader ( Work at Home Eligible )

Cloud Data Engineer

Lead Cloud Data Engineer

Senior Systems Engineer - ServiceNow

Lead Cloud Cyber Security Operations Engineer (virtual remote home office eligible)

Principal Data Scientist

Lead Enterprise Architect - Public Cloud ( virtual home office remote eligible)

Lead Data Scientist - Deep Learning

Data Science / Business Intelligence / Informatics

Director, Network Engineering

Load 10 more jobs33 jobs at Humana Studio_h

Support Engineer

Acquia
Greater Boston Area
1 day ago
+20
We need smart, focused and determined individuals who have a proven ability to listen, read between the lines, and diagnose and solve problems efficiently. You get to advise Acquia customers on how to get the most from Acquia products and guide them through issues from site launches to "there's a module for that" scenarios. You’ll be part of a close-knit, tenured team of professionals helping customers all over the globe overcome obstacles and resolve issues related to their websites. It’ll be important to develop and maintain excellent customer relationships, work with Acquia’s team of top Drupalists to consult or resolve issues, and contribute to making Acquia and Drupal even more awesome. Maybe even inspire a little crazy!

Assembler

Piaggio Fast Forward
Greater Boston Area
6 days ago
+25
Piaggio Fast Forward (PFF) is hiring Assemblers to join our new team responsible for the assembly of our first product, gita™. As an early member of the team, you will assist in design, test, and implementation of the assembly processes. The assemblers will be expected to function as a member of the production team whose goal is to assemble required components, operate manufacturing equipment, and maintain the quality and integrity of the products and facility at all times. In this role, your primary focus is to build components by assembling parts and subassemblies while following processes to meet production goals. Strong communication skills are necessary for success as an Assembler at PFF.

Senior Customer Success Manager

Threat Stack
Greater Boston Area
6 days ago
+31
The Senior Customer Success Manager is responsible for the overall success and adoption of a portfolio of Threat Stack’s largest accounts. The perfect candidate should be adept at developing a consultative relationship with key decisions makers within assigned accounts and further elevating existing relationships.

Director of Professional Services, CloudHealth by…

CloudHealth by VMware
Greater Boston Area
6 days ago
+55
In this role, you will be responsible for defining, marketing and selling professional services to prospective and existing customers.  You will be responsible for the delivery of all professional services sold.  This includes ensuring that customers receive positive business outcomes from the services delivered and have a positive customer experience.  You will also be responsible for recruiting, on-boarding, and managing a team of consultants and delivery partners.  You will partner with your VMWare counterparts to ensure service operations are aligned with standard processes and scale as the services revenue grows.

Data Analyst - CloudHealth by VMware

CloudHealth by VMware
Greater Boston Area
6 days ago
+55
Perform data analysis and problem solving on customer questions and develop content for self-service features to assist future customer inquiry on business-critical topics. Assist with customer data analysis and reconciliations questions and issues. Working with a cross functional team, design and manage customer facing self service center based on operational knowledge build by the team and across the organization. Define and execute article quality review process to maximize effectiveness and efficiency. Manage new and incoming article content (review and publish) to ensure accuracy, quality and correctness. Responsible for operational support of knowledge base tools and publishing capabilities.

Customer Care Specialist

Piaggio Fast Forward
Greater Boston Area
1 week ago
+25
Piaggio Fast Forward (PFF) is hiring a Customer Care Specialist (CCS) to join our new and growing Product Support team. The CCS will be a cross-functional role to encourage collaboration with colleagues in marketing, finance, and manufacturing operations. The position requires a close working relationship with other members of the Product Support team as well as the ability to take ownership and work independently in areas of direct responsibility. Successful CCSs will be interested in learning about PFF’s technology and will demonstrate great attention to detail. As a CCS, you will be responsible for troubleshooting our customer’s issues ranging from product use, expectations, technical resolution, warranty issues and exchanges, and other general inquiries.

Machine Vision Engineer

DUST Identity
Greater Boston Area
2 weeks ago
+22
Develop machine vision algorithms and solutions. Develop performance testing and validation methodologies and reliable performance measures for algorithm evaluation. Drive the development of new tooling in support of the above. Design and implement machine learning models. Effectively communicate needs, challenges, and trade offs, with the rest of the engineering team.

Lab Technician

DUST Identity
Greater Boston Area
2 weeks ago
+22
The DUST Identity Operations team is growing, and we’re looking for energetic lab technicians who want to be part of a critical and growing chemical lab and engineering team. This role is an exciting opportunity to get involved with an early-stage company and to have a long-lasting impact. It’s an opportunity to grow your skill set and to dive into a company where you can assist in laying the foundations of a large production and engineering group. If you’re looking for ownership and autonomy and are motivated to join a growing team where you have the opportunity to join at the ground level, let’s talk!

Jr. Customer Support Lead

RightHand Robotics
Somerville
2 months ago
+37
We are looking to bring on a Jr. Customer Support Engineer to help build our support organization to  drive customer success at all levels. You will be joining the efforts to lay the foundation for an evolving support organization that not only reacts to customer issues but works towards preventing them.

Customer Success Manager, Enterprise

Snyk
Greater Boston Area
2 months ago
+26
You will join our Customer Success team, who is responsible for helping new organisations to use Snyk to build value for their company quickly and effectively. This includes taking them through the technical onboarding journey, and helping them build value for their company through using Snyk.

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