Boston Tech Jobs and Startup Jobs

14

Manager of GTM Business Systems

Mimecast
Lexington
12 hours ago
+58
This individual will have a strong background in Netsuite (or CRM tool) from a Sales Rep and Manager perspective and be comfortable recommending system improvements and enhancements to the Netsuite Team, prioritizing must-haves versus nice-to-have’s and represent the GTM team at our monthly business systems agility meetings. In parallel, this individual must have the talent and desire to coach, train and mentor Sales Managers and Sales Rep’s into the effective adoption and utilization of our business systems. Key to the role will be the ability to coach “self-help” as opposed to becoming a crutch for the sales force.

Associate Desktop Support Analyst

Mimecast
Lexington
12 hours ago
+58
Mimecast Associate Desktop Support Analyst needs to work well under pressure and can deliver and execute solutions timeously to ensure a flawless internal IT service delivery for Mimecast. Assist in the planning and maintenance of IT business systems at the various offices worldwide according to Mimecast Global specifications and local business requirements as well as provide efficient and effective support to local and global Mimecast employees using defined case management procedures.

Senior Support Engineer

Threat Stack
Greater Boston Area
16 hours ago
+31
We are seeking a highly motivated Senior Support Engineer who is fanatical about helping customers succeed and loves to learn. You should be comfortable performing a wide range of technical and support activities – from answering emails to recreating customers’ environments and troubleshooting. You should have outstanding communication skills and the ability to pick up new things quickly and work in a dynamic team setting.

Associate Support Engineer

Acquia
Greater Boston Area
16 hours ago
+35
We’re looking for a Support Engineer to join our Support team to help provide comprehensive technical application support and analysis in a fast-paced SaaS environment. In the role, one must be able to work directly with customers in high-pressure situations; have strong analytic, organizational, time management, and communication skills. We’re looking for a team player that possesses the willingness to do whatever it takes to achieve the highest level of customer satisfaction.This role is cross-functional interacting with Operations, Account Management, Engineering, and many other teams.

System Administrator (Atlassian)

Director, Support

Gainsight System Administrator

Master Customer Success Manager

Load 1 more jobs5 jobs at Acquia

Data Science Lead

Dynatrace
Waltham
6 days ago
+28
As a Lead Data Scientist, you will be a key driver on pricing, pricing models, decision support tools and more through the use of machine learning and predictive analytics. Own a very high impact through a combination of business know-how, strong data analysis, and use of emerging data technologies to drive strong business results. Empower the data and business teams, create a successful vision for the pricing and sales team and lead the future of business at Dynatrace through data insights. 

Customer Success Manager

Reggora
Greater Boston Area
1 week ago
Reggora is seeking a Customer Success Manager to immediately join our rapidly growing team to oversee inbound support, retention and expansion of our growing national customer base of lenders. This role requires stellar relationship management, sales acumen, training skills and technical troubleshooting to drive value outcomes for clients. This is a high-impact position with substantial growth and career development opportunities given the early stage and rapid growth trajectory of the company.

Customer Success Representative

Reggora
Greater Boston Area
1 week ago
Reggora is seeking several Customer Success Representatives to immediately join our rapidly growing team and provide inbound technical support and onboarding support to the growing list of lender customers and property appraisers who use our platform technology. This role requires stellar technical troubleshooting, training, and account and relationship management skills to drive value outcomes and solve problems for our clients. This is a high-impact position with substantial growth and career development opportunities given the early stage and rapid growth trajectory of the company.

Agent Support Representative (WAH)

Humana Studio_h
Remote
1 week ago
+47
The MarketPoint Agent Support Representative 2 provides timely and effective sales support to Humana’s selling agents. The Agent Support Representative will handle a high volume of inbound phone calls to assist insurance agents with pre-enrollment inquiries including the following: agent compliance (contracting, licensing, and certification), member enrollment, and agent commissions.

ESS Voice, Senior Telecom Administrator

Senior Informaticist

Director - Cyber Data Analytics

Senior Desktop/End User Support Engineer

Senior Data Engineer

Lead of Cybersecurity Data Protection & Analytics

Associate Director, Go365 Technology Solutions

Team Lead Security Control Guidance (virtual remote work at home eligible)

Contact Center Analyst (home office / remote / work from home eligible)

Business Intelligence Engineer 2

Lead AI Engineer (ML/Python)

Lead Data Scientist - Humana Military

Lead Data Scientist

Senior Data Scientist

Senior Data Scientist

Data Scientist 2

Data Scientist 2

Senior Business Intelligence Professional

Associate Director, Data Science (Irving, TX, Louisville, KY or Boston, MA)

Sr. Software Engineer - AI/ML-2

Senior Data Engineer (Louisville, Dallas or Boston)

Data Security Analyst (Boston or Louisville, KY) - for Digital Health & Analytics

Data Security Programmer (Boston or Louisville, KY) - for Digital Health & Analytics

Informatics Lead- Pharmacy

Lead Data Scientist

Lead Solution Architect

Director, Strategy

Lead, Network Engineer

Senior Data Scientist

Associate VP, Data Protection and Management

Senior AI/Machine Learning Data Engineer (Experience Center)

Cloud Data Engineer

Senior Systems Engineer - ServiceNow

Data Science / Business Intelligence / Informatics

Load 10 more jobs35 jobs at Humana Studio_h

Technical Product Trainer

Abacus Insights
Greater Boston Area
1 week ago
+35
Abacus Insights is a mission-driven, start-up technology company that is focused on improving health outcomes, lowering the cost of healthcare, and delivering a more seamless healthcare experience. At our core, we are passionate about advancing healthcare and improving people’s lives through technology. With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and

Sr. Data Scientist

Abacus Insights
Greater Boston Area
1 week ago
+35
Abacus Insights is a mission-driven, start-up technology company that is focused on improving health outcomes, lowering the cost of healthcare, and delivering a more seamless healthcare experience. At our core, we are passionate about advancing healthcare and improving people’s lives through technology. With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and

Vice President, Business Systems

Dynatrace
Waltham
1 week ago
+28
We are seeking an accomplished Leader with an extensive background managing Business Systems in the software industry, utilizing a cloud-only approach. The Vice President, Business Systems is responsible for building strong business relationships across global functions to drive an integrated strategic roadmap, and to lead the delivery of Business Systems’ services across the organization. This includes, management of the Business Systems strategy, architecture, development, governance, and program management; including, management of a growing team with maturing processes. The Vice President must have broad experience and knowledge of all aspects of SaaS business functions and processes; and have a strong record of successful collaboration and service delivery. The successful candidate will have the ability to work well in a fast-paced growth-oriented environment, have a demonstrated ability to drive meaningful change cross-functionally, have influencing skills, executive presence, expertise in portfolio management, and firm understanding of all IT compliance controls.

Office Manager / Team Assistant

LeanIX, Inc.
Watertown
2 weeks ago
+32
As Team Assistant at LeanIX you will take on a valuable and versatile role in our fast-growing company and work closely with internal departments and management as well as external contacts such as customers, suppliers and business partners. You also play an important role in the onboarding of new colleagues. You are responsible for the entire office management and all related administrative activities.

Senior Customer Success Engineer

LeanIX, Inc.
Watertown
2 weeks ago
+32
We are looking for a Customer Success Engineer with extensive troubleshooting and analytical skills to serve our customers via email, chat and occasional phone calls/Web conferences. You are self-driven, with strong motivation for digging deep into complex and hard problems. You have a sense of urgency and draw satisfaction from going above and beyond the limits to provide solutions. You will be a champion for the customers' voice within our company.

Technical Support Representative

Quick Base
Cambridge
4 weeks ago
+37
Excellent problem-solving skills and the ability to learn the Quick Base product. Provide world class support to our premium support customers. Provide detailed feedback to Product on requests from our most strategic accounts. Use your support and development background to enable customer success using the Quick Base Platform as a Service technology. Respond to complex inquiries of a technical or functional nature that are not routine and require deviation from the standard screens, scripts and procedures. Partner closely with the Escalations lead with customer issues that need to be escalated to the Product Development team. Assists in training and/or coaching other Tier 1 employees. Creatively solve problems with a bias toward innovation. Provide support that generates a high level of customer satisfaction.  Can effectively move detractors to promoters through customer interactions.

GTM Compensation Analyst

Data Scientist

Customer Chat Support Representative

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