Boston Tech Jobs and Startup Jobs

31

Director of Customer Growth

Klaviyo
Greater Boston Area
14 hours ago
+44
The Mission of the Director of Customer Growth will be to drive the effectiveness and efficiency of our Customer Success team. You will report into the Vice President of Customer Success and partner closely with Success Leadership, Sales Ops, and Business Intelligence to fully understand & optimize our efficiency to provide real-time insights that allow us to quickly adjust our customer success strategy to better support our customers, improve retention, and create processes for solving for success at scale.

Senior Data Scientist

Machine Learning Engineer

Manager of Customer Operations

Director of Support

Data Science Software Engineer

Customer Support, Manager

Security Risk and Compliance Manager

Manager, Customer Success (Boston)

Manager of Customer Success - Onboarding (Boston)

Growth Success Manager

Field Event Manager

L&D Specialist, Customer Support

L&D Specialist, Customer Success

Product Expert

Data Engineer

Onboarding Specialist (Boston)

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Director of Data Engineering

SessionM
Greater Boston Area
16 hours ago
+19
SessionM, a Mastercard company, is looking to hire a Director of Data Engineering with a proven track record in managing data engineers. This individual will lead the Data Engineering team at SessionM. This team is responsible for the data architecture, warehousing and data processing pipelines that power the SessionM platform, our analytics products and services, and feed our machine learning solutions.

Office Manager

SessionM
Greater Boston Area
3 days ago
+19
Provide daily support to our Boston office by anticipating and automating office needs. Be the face of our office when guests enter our space, greeting and assisting them as needed. Manage office administration, making sure our office is running smoothly and that we have the essentials for a productive working environment including coffee, snacks, and general office supplies. Maintain safe and clean office common areas that make employees proud to work in such as a great office; this includes tidying the kitchen and conference room areas, running the dishwasher, handling shipping and deliveries, receiving calls and voicemails for the main phone line etc. Manage relationships with vendors and building management to ensure that office equipment and facilities are serviced and working. Coordinate events such as all-company meetings, executive meetings and offsites, office lunches, team events, and holiday parties to enhance and spread our culture.

Tier 2 Support Engineer, Boston

Privitar
Greater Boston Area
4 days ago
+22
Privitar is looking for a Tier 2 Technical Support Representative to provide the second-line of support to our customers. You will collaborate closely with our worldwide team of skilled support specialists and developers to rapidly resolve product issues and quickly address customer requests. Successful candidates must possess excellent communication, analytical and problem-solving skills along with a strong technical acumen to deliver the highest level of problem resolution and service excellence.

Machine Learning Engineer

Kensho Technologies
Cambridge
5 days ago
+24
As a Machine Learning Engineer, you will be responsible for tackling a wide range of problems from natural language processing to timeseries prediction. You will move beyond the theoretical confines of academia and apply your tradecraft to build machine learning systems on real world data. In this role you will constantly collaborate and work with groups of engineers. Our machine learning team is responsible for delivering ML-based solutions from problem framing, to prototyping, to production application. 

Data Engineer/Senior Data Engineer

SessionM
Greater Boston Area
5 days ago
+19
Architect, build and automate production ETL workflows for the company. Design, build, and automate data transformation pipelines for batch and streaming services and applications. Architect schemas and data warehousing solutions for the company and our clients.

Product Innovation Software Developer

InterSystems
Cambridge
5 days ago
As a key member of the HealthShare team, the Product Innovation Engineer will be responsible for leading innovation projects in design, development, and implementation. Given rapidly changing trends in healthcare, the product innovation team requires creative and critical thinking, an entrepreneurial spirit, and rapid validation to explore future product growth areas for the company. This position will lead a variety of innovation projects ensuring that all goals are in alignment with current software architectural principles, clinical informatics principles, and the overall strategic plan of InterSystems. Particular focus will be in the areas of Machine Learning, life science clinical trials, Natural Language Processing, and Artificial Intelligence. The Product Innovation Specialist will work in cross-functional project teams that could include members of product management, application development, market strategy, and customer account management. An important aspect of the role is the ability to define project details related to market, product and software requirements. The Product Innovation Specialist will engage innovation partners around the world in the context of specific projects. This position is under the direction of the HealthShare Physician Executive for Product Innovation.

System Management Specialist

InterSystems
Cambridge
5 days ago
InterSystems seeks a Systems Management Specialist with a background in large Windows and/or Unix environments and experience of OS Scripting. Providing support for our TrakCare (healthcare information system) deployments, the Systems Management Specialist is responsible for the overall delivery of the System Architecture Plan and the implementation, configuration and management of resources. 

Tier 1 Support Engineer, Boston

Privitar
Greater Boston Area
6 days ago
+22
The Tier 1 Technical Support Representative is the key, front-line support position, and the “eyes & ears” for the company, responsible for managing the relationship with our most valuable asset, our customers. The Technical Support Representative assists customers in resolving open issues; they help customers to achieve success through best-practice guidance and they help customers to achieve a high level of satisfaction with Privitar solutions and our customer support services. The position combines overseeing the rapid response to customer inquiries, handling enhancement requests, and analyzing common issues.

Vice President, Travel and Hospitality

SessionM
Greater Boston Area
1 week ago
+19
Drive account growth by developing an understanding of SessionM’s products and services, identifying client opportunities and strategically introducing SessionM’s capabilities to new clients on an on-going basis. Collaborate with SessionM product, marketing, data and sales support teams to execute sales strategies and tactics designed to land new client labels. Work across internal departments to ensure that client expectations and requirements are clearly understood and deliverables are met. Work with Sales Engineering and Product Management to execute a seamless launch. Provide weekly feedback on sales activities and progress against targets.

Business Analyst

SessionM
Greater Boston Area
1 week ago
+19
SessionM is looking for a Business Analyst to join its Strategy and Analytics team. You are a great fit if you (a) enjoy solving complex and ambiguous problems and (b) have a combination of intellectual curiosity, exceptional drive, and critical thinking and quantitative acumen. This role is a unique opportunity to develop a well-rounded analytical toolkit and drive impact from day one.

Network Analytics Manager

Agero
Greater Boston Area
1 week ago
+14
As a team of one, you’ll provide complex and detail-oriented financial, business and data analysis and evaluation for the Network Operations team to increase the value of data generated. Develop new analytical processes designed to improve performance and productivity. Creates new business processes geared toward lowering operating costs and increasing customer satisfaction. Centralizes the data collection and distribution of all performance related data, educating all levels of the management team. Participates in internal process improvement initiatives.

Client Services Manager

Agero
Greater Boston Area
1 week ago
+14
Serve as a liaison between clients, outside vendors and internal departments to coordinate efficacious business partnerships. Identify new revenue opportunities with existing clients. Suggest new ideas, opportunities and partnerships. Plans and implements client activities and programs. Attend client and industry events to include trade shows and dealer conferences. Review and analyze program profitability and recommend corrective course of action.

Customer Success Manager, Boston

Privitar
Greater Boston Area
1 week ago
+22
We are expanding our customer success organization in the US and are looking for an experienced Customer Success Manager in the Boston office. You will be responsible for driving customer adoption and success through strategic management and tactical execution across an assigned portfolio of accounts. The primary functions of this role are to ensure the building of strong, lasting and productive relationships both internally and externally. Additional responsibilities will include the ability to influence customer satisfaction; platform adoption; and retention and expansion of the Privitar business.

End User System Engineer

Agero
Greater Boston Area
1 week ago
+14
nstalls, configures, and maintains organization’s server and endpoint environment. Analyzes and resolves problems associated with server and endpoint hardware, OS and applications. Detects, diagnoses, and reports problems on both server and endpoint systems. Provides third level support for administration and maintenance of PC and system applications.

Software Engineer, Data

Kensho Technologies
Cambridge
1 week ago
+24
As a software engineer on the Data Team, you will be responsible for aggregating thousands of messy data points and making sure they are integrated into Kensho’s systems and easily accessible to our teams. Our Data Team consists of a diverse mix of engineers working in Python to interface with many types of backends. 

Sr. Analyst, HEOR Models & Evidence

BHE
Greater Boston Area
2 weeks ago
+21
The ideal candidate for this position will have a strong interest in healthcare, excellent quantitative skills, and hands-on experience developing a variety of simulation models, ranging from simple models aimed at business audiences to complex, dynamic models that forecast the lifetime cost of disease. The candidate must also possess excellent written and verbal communication skills so as to work effectively with internal teams and communicate externally with clients. An ability to work in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism is crucial to this role at BHE. Strong decision-making ability, attention to detail, and effective organizational and multi-tasking skills are equally important.

Senior Director of Research

BHE
Greater Boston Area
2 weeks ago
+21
We are currently accepting applications for a Senior Director of Research who will provide leadership on scientific methods and applications in a variety of areas, including outcomes research, epidemiology, and data science. This is a key position that reports to company leadership and leverages BHE’s partnerships with data organizations and academic experts.

Director of IT

BHE
Greater Boston Area
2 weeks ago
+21
Assists in defining project scope and objectives and ensuring technical feasibility. Ensures that all IT projects are delivered on-time, within scope, and within budget. Ongoing oversight/management of HITRUST routine activities, ensuring compliance. Manages and maintains compliant and effective QMS processes and documentation. Engages with and communicates effectively and efficiently with team members. Establishes and maintains relationships with third parties/vendors.

ETL Analyst

BHE
Greater Boston Area
2 weeks ago
+21
Extract, transform and load data from source to production. Perform data quality assessment and measurement. Maintain and ensure databases are delivered on-time to our customers. Create and maintain documentation pertaining to ETL processes. Collaborate with data engineers on ETL process development. Serve as a technical resource in resolving questions related to databases or other data issues.

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