Boston Tech Jobs and Startup Jobs

44

Customer Service Representative

Agero
Greater Boston Area
21 hours ago
+14
The Service Provider Support Associate assists the Service Provider network with all activities related to their relationship with Agero while Researching claim issues and corresponding with service providers to ensure proper resolution of claims. Additionally, they will assist providers with adherence to claims policies and guidelines in accordance with the companies terms and conditions.

Carbon Business Intelligence Analyst

Indigo
Greater Boston Area
21 hours ago
+21
The Carbon Business Intelligence Analyst will lead efforts to enhance, monitor, and manage carbon data quality and reporting to the rest of the business. Analysts will comfortable talking with agronomists and growers about the realities of gathering on-farm data and the metrics that matter to growers and Indigo. Analysts will be comfortable collaborating with business leaders to understand the carbon team strategy and build out reports and dashboards that will provide insights for data-based decision making. Successful candidates will work with stakeholders to identify high value reporting needs, present data in a compelling and accessible manner, and connect data results to owners and actions across the company.

Manager, GeoInnovation

Head of Marketplace, Canada

Associate Manager, Geoinnovation FDS

Data Scientist, Pricing & Risk

Data Scientist, Imagery

Associate Manager, GeoInnovation

Sustainability Manager, Facilities

Lead User Researcher

Carbon Market Development Lead

Director, Carbon Strategy

Business Intelligence Analyst

Junior Hedging Specialist

Sr. Manager – IT Architecture & Integration

Soil Health Data Scientist

Soil Carbon Scientist

Senior Software Engineer, Data Science Engineering

Senior Software Engineer, Data Platform

Senior Oracle Business Analyst - Order-to-Cash

Senior Director, Strategic Partnerships

Salesforce Business Analyst

Manager, Systems Innovation

Image Analysis Data Scientist

General Manager, Carbon Consumer Platform

Field Data Scientist, BioInnovation

Director, Systems Innovation

Director of International Field Data Solutions

Director of Global Strategy, Microbial Innovation

Director, Global Real Estate and Facilities

Data Scientist, Predictive Modeling Lead

Data Analyst, Systems Innovation

Carbon Credit Statistician

Associate Manager, Future of Work

Agronomy Data Ambassador

Head of Grain Quality

Head of Internal Sustainability

Load 10 more jobs36 jobs at Indigo

Machine Learning Engineer

CarGurus
Cambridge
22 hours ago
+41
We're looking for a thoughtful, technical and deeply collaborative Senior Software Engineer, Machine Learning to work with our growing Analytics Engineering team! This position will provide foundational framework for the Data Science team. This includes building the infrastructure to allow the team to "publish" models into production, developing Python libraries to facilitate feature generation, and providing the data science team with product-based datasets to train their models.

Data Analyst, Industry Analytics

Senior Machine Learning Engineer

Senior Data Scientist

Senior Manager, Canada Business Operations

Systems Administrator

Manager of Data Science

Data Analyst - On Ramp - Recent Graduate Program

Senior Business Intelligence Analyst

Data Application Engineer

Customer Success Specialist

Analytics Engineer - On Ramp - Recent Graduate Program

Load 8 more jobs12 jobs at CarGurus

Sr. Restaurant Success Analyst

Toast
Greater Boston Area
22 hours ago
+50
The Restaurant Success Analyst (RSA) will operate as a key customer advocate for the accounts in their territory, driving customer satisfaction in a one-to-many fashion across a high volume book of business. Using customer empathy, good judgment, and a consultative approach, you will drive customer retention and satisfaction with measured success based upon productivity KPIs as well as net revenue expansion and overall retention goals. As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs.

NetSuite Administrator

Chief of Staff Supporting CBO/CFO

Sr Manager, Strategic Operations

Senior Director, Operational Excellence

Systems Solutions Architect

Customer Configuration Analyst - Boston, MA

Travel Manager

Software Configuration Analyst - Boston, MA

Senior Software Engineer, Data Platform

Capital Data Analyst

Business Systems Manager

Sales Enablement Manager, Systems and Tools

IT Infrastructure Manager

Lead Executive Assistant

Director, Enterprise Systems Architect

Director of Business Systems

ServiceNow Administrator

Director, Corporate Development & Strategy

Director of Restaurant Success

Regional Manager, Restaurant Success (Inside)

Sr. Database Performance Engineer

Sr. Business Analyst

Senior Director Enablement CS

Manager, Data Insights

Data Insights Analyst, GTM Strategy & Operations

Corporate Strategy Associate/Senior Associate

Sr. Support Business Analyst

Bilingual Restaurant Success Manager - Inside

Payments Strategy Manager/Director

IT Help Desk Analyst

Load 10 more jobs31 jobs at Toast

Clinical Operations Director

Kyruus
Greater Boston Area
22 hours ago
+36
You will work across the company to ensure that the clinical voice is present with our internal teams and you’ll externally interact with clinical leaders and administrators to ensure adherence to best practices. You’ll create, document and maintain a continuously improving process for the engagement of clinicians and the achievement of adequate levels of clinical keyword configuration and well configured providers. You’ll create a framework for strategically prioritizing legacy and implementation customers for clinical engagement meetings and activities. You’ll coordinate meetings across the customer base for the clinical team to efficiently utilize time to meet with customers. You’ll develop Clinical Dashboard in Salesforce to transparently capture impact, and communicate value and ROI. You’ll maintain Clinical Services shared drive in Google docs, together with the clinical services team creating collateral and continually updated clinical team slide decks.

Part-time Customer Service Ninja

ezCater
Greater Boston Area
22 hours ago
+39
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Facilities Associate

Customer Service Representative

Manager, Workforce Management

Client Services Manager

Agero
Greater Boston Area
2 days ago
+14
Serve as a liaison between clients, outside vendors and internal departments to coordinate efficacious business partnerships. Identify new revenue opportunities with existing clients. Suggest new ideas, opportunities and partnerships. Plans and implements client activities and programs. Attend client and industry events to include trade shows and dealer conferences. Review and analyze program profitability and recommend corrective course of action.

Customer Support Representative - Part Time &…

Embark Veterinary
Greater Boston Area
2 days ago
+19
To be successful in this role, you should have experience in customer support and a high EQ. Your primary responsibility focuses on resolving customer inquiries and questions through direct support via our customer support platform, chat, social media, telephone, and email. Many of these inquiries will involve shipping, tracking, order placement, managing special shipments, and understanding and occasionally aiding in the fulfillment process. This role will involve interfacing between Customer Support and Logistics departments. This role also requires the ability to extend support to outlying questions outside of logistics inquiries as necessary. 

Customer Success Manager

BHE
Greater Boston Area
2 days ago
+23
We are currently seeking an exceptional Customer Success Manager to ensure our clients have a positive experience, from onboarding and throughout their long-term interaction with our company. The right candidate will have a proven track record of developing and maintaining SaaS customer relationships and will focus on servicing IHD customers. This position is full-time in our downtown Boston office (remote candidates not considered).

Senior Data Engineer

Agero
Greater Boston Area
2 days ago
+14
Agero’s Data Science and Analytics team is developing a modern, cloud-based data platform to support our analytical products and machine learning pipelines. Our team is expanding and we are looking to add an experienced, self-motivated Senior level Data Engineer to help design and build out a curated, “single source of truth” data set that will feed a variety of downstream use cases including APIs, reports, dashboards, self-service tools, and modeling efforts. The platform will provide the Data Science and Analytics team along with the broader organization with a more secure, centralized, and reliable access to the company’s data. At the same time, it will reduce effort required to ingest new sources of data or to build new ETL processes to support new modeling or reporting use cases. 

Senior Enterprise Support Specialist

Grubhub
Greater Boston Area
3 days ago
+29
As a Senior Enterprise Support Specialist you will support the LevelUp platform for end users, merchants, partners, and internal teams. This role will provide the opportunity to own and master specialty areas, expand your knowledge and responsibilities, work on projects across various departments within the organization, and influence the optimization of our processes, all while helping customers and working with a tight-knit team. Senior agents provide first line support, acting as experts and mentors within the team. Senior Enterprise Support Specialists provide escalated support, acting as experts at large.

Solutions Engineer - Reliability

Service Desk Associate I

Enterprise Support Specialist - Night Shift

Sr. Analyst, HEOR Models & Evidence

BHE
Greater Boston Area
4 days ago
+23
The ideal candidate for this position will have a strong interest in healthcare, excellent quantitative skills, and hands-on experience developing a variety of simulation models, ranging from simple models aimed at business audiences to complex, dynamic models that forecast the lifetime cost of disease. The candidate must also possess excellent written and verbal communication skills so as to work effectively with internal teams and communicate externally with clients. An ability to work in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism is crucial to this role at BHE. Strong decision-making ability, attention to detail, and effective organizational and multi-tasking skills are equally important.

Director of IT

BHE
Greater Boston Area
4 days ago
+23
Assists in defining project scope and objectives and ensuring technical feasibility. Ensures that all IT projects are delivered on-time, within scope, and within budget. Ongoing oversight/management of HITRUST routine activities, ensuring compliance. Manages and maintains compliant and effective QMS processes and documentation. Engages with and communicates effectively and efficiently with team members. Establishes and maintains relationships with third parties/vendors.

Senior Director of Research

BHE
Greater Boston Area
4 days ago
+23
We are currently accepting applications for a Senior Director of Research who will provide leadership on scientific methods and applications in a variety of areas, including outcomes research, epidemiology, and data science. This is a key position that reports to company leadership and leverages BHE’s partnerships with data organizations and academic experts.

Data Engineer

BHE
Greater Boston Area
4 days ago
+23
Build new features to improve our analytics platform. Contribute to the design of new functionality. Assist customer support team with analytics and software inquiries. Run ETL scripts and perform quality control tasks. Configure our software platform to use data sets and ensure ETL instructions and documentation are up-to-date. Become an expert in the structure and contents of each data source we work with.

ETL Analyst

BHE
Greater Boston Area
4 days ago
+23
Extract, transform and load data from source to production. Perform data quality assessment and measurement. Maintain and ensure databases are delivered on-time to our customers. Create and maintain documentation pertaining to ETL processes. Collaborate with data engineers on ETL process development. Serve as a technical resource in resolving questions related to databases or other data issues.

Machine Learning Scientist

PathAI
Cambridge
4 days ago
+21
We're looking for experienced machine learning scientists to join our team and help solve some of these challenges. If you're the right candidate, your day-to-day will look like: Understand PathAI’s products and services and introduce technology innovations with respect to functionality, performance, reliability, and scalability. Design, develop and maintain the machine learning infrastructure that powers PathAI Research and development of novel machine learning algorithms for the product platform Research and development of machine learning algorithms to expand product capabilities Participate in building new experiences, improve existing products, ensure quality assurance test designs and contribute to test systems architecture discussions

Machine Learning Engineer

PathAI
Cambridge
4 days ago
+21
We're looking for experienced machine learning engineers to join our team and help solve some of these challenges. If you're the right candidate, your day-to-day will involve: Understanding PathAI’s products and services and introducing technology innovations with respect to functionality, performance, reliability, and scalability. Designing, developing and maintaining the machine learning infrastructure that powers PathAI Performing research and development of machine learning algorithms to expand product capabilities Participating in building new experiences, improve existing products, ensure quality assurance test designs and contributing to test systems architecture discussions

Director Operations Process Management

Agero
Greater Boston Area
4 days ago
+14
Responsible for leading efforts to define and execute best in class strategies for improvements in customer satisfaction/loyalty, process capability and quality across operations. This position will enable the continuous improvement of processes across sites, help establish a culture of operational excellence, elimination of non-value added or duplicate efforts, and other related defects in the business process across the organization. Acts as a central interface & process expert for other stakeholders. This role will help define and evolve business lines, evaluate quality issues, measure current process performance, analyze root cause defects, and develop targeted process improvement opportunities with process owners / business leaders.

Customer Success Manager

CrunchTime!
Greater Boston Area
4 days ago
+25
We're looking for a Customer Success Manager to join the growing Client Services team. The successful candidate will exhibit a high level of self-motivation and independence while working in a team environment. This candidate will be expected to interact with all functional areas of the organization and clients through the pre and post-implementation phases. This role will be responsible for building and maintaining relationships with our clients and ensure they are successfully and consistently using the application to its fullest extent. 

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