Boston Tech Jobs and Startup Jobs

21

Senior Data Scientist

edX
Cambridge
3 days ago
+35
Identify, implement, and drive adoption of analytics-based solutions to business problems. Provide data and analysis to support decisions across all departments and for end customers. Influence decisions at all levels of the organization, including presenting findings to senior leadership. Perform quantitative research on large data sets. Mentor other data scientists, analysts, and engineers, and provide scientific support across all departments. Guide and potentially participate in the software implementation of data products. Innovate new ways data science can be used to support the organization and its mission.

Customer Success Manager, SMB

Skillsoft
Greater Boston Area
4 days ago
+27
Manage a portfolio of small to mid-sized clients ensuring customer retention and high satisfaction with SumTotal Systems. This is done by managing customer interaction across the business to ensure adoption of products, positive NPS (net promoter scores), focus on project and on-going support issues, reference-ability, strategic and quarterly business planning, and working with the Account Managers to ensure high dollar over dollar renewal rates.

Senior Business Intelligence Analyst

CarGurus
Cambridge
4 days ago
+41
CarGurus is seeking a Senior Business Intelligence Analyst to join the FP&A team in support of the Sales and Marketing organization. The Business Intelligence function under FP&A is responsible for the analytical rigor behind reporting, forecasting, and financial modeling. The ideal candidate should be a logical thinker who excels at complex problem-solving and is able to synthesize information from disparate data sources for a wide range of audiences. Primary day-to-day responsibilities will require digging into the data and executing analyses that support decisions that are immediately impactful. This role requires a balanced focus on growth, innovation, operations and process improvement with a unique focus on data analytics. Success in this role requires an analytical mindset, curiosity, an interest in solving data problems, and the ability to translate data insights into proposed clear, logical and motivating actions.

Data Application Engineer

Customer Success Specialist

Analytics Engineer - On Ramp - Recent Graduate Program

Machine Learning Engineer

Data Analyst, Industry Analytics

Senior Machine Learning Engineer

Senior Data Scientist

Senior Manager, Canada Business Operations

Systems Administrator

Manager of Data Science

Data Analyst - On Ramp - Recent Graduate Program

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Director of Customer Success

Covalent Networks
Greater Boston Area
1 week ago
+10
As a Director of Customer Success, you will be responsible for ensuring we are delivering value to Fortune 500 customers with complex needs and high expectations. From implementation and adoption to renewal, you will need to be capable of managing all of the elements that turn our customers into our biggest advocates. An ideal candidate is both an exceptional relationship manager with experience managing complex enterprise partnerships and a leader with the potential to create and scale a mission critical function for Covalent.

Director, Business Analytics

Skillsoft
Greater Boston Area
1 week ago
+27
Exploit the value of enterprise information and gather insights about how our businesses are performing, and how they can improve - identify opportunities for further growth. Lead monitoring and analysis for various functional performance. Work with functional leads to maintain a portfolio of performance measures that help us monitor and improve performance. Partner with functional and GTM leads to tease out the 'so what' from the data, and help frame the 'what do we do from here' storylines with a focus toward business strategy and results. Identify growth opportunities, evaluate their potential impacts, and assess the level of effort needed to implement each initiative in order to maximize Skillsoft's ROI. Uncover deep insights about learner and customer engagement and collaborate with product, customer success and marketing to increase the engagement points for our users. Analyze retention, and its main drivers – develop strategies to increase retention and upgrades across the various customer and GTM segments. Financial modeling and forecasting – understand drivers of revenue and order intakes, LTV and CAC for learners and clients, and leverage those insights to extend the LTVs and lower the CACs. Drive the development of Skillsoft's analytics tools and practices - emerging analytical approaches, skills and technologies. Manage 2-4 business analysts and be responsible for their development, efforts and outputs.

Customer Service Representative

Agero
Greater Boston Area
1 week ago
+14
The Service Provider Support Associate assists the Service Provider network with all activities related to their relationship with Agero while Researching claim issues and corresponding with service providers to ensure proper resolution of claims. Additionally, they will assist providers with adherence to claims policies and guidelines in accordance with the companies terms and conditions.

Client Services Manager

Agero
Greater Boston Area
1 week ago
+14
Serve as a liaison between clients, outside vendors and internal departments to coordinate efficacious business partnerships. Identify new revenue opportunities with existing clients. Suggest new ideas, opportunities and partnerships. Plans and implements client activities and programs. Attend client and industry events to include trade shows and dealer conferences. Review and analyze program profitability and recommend corrective course of action.

Senior Data Engineer

Agero
Greater Boston Area
1 week ago
+14
Agero’s Data Science and Analytics team is developing a modern, cloud-based data platform to support our analytical products and machine learning pipelines. Our team is expanding and we are looking to add an experienced, self-motivated Senior level Data Engineer to help design and build out a curated, “single source of truth” data set that will feed a variety of downstream use cases including APIs, reports, dashboards, self-service tools, and modeling efforts. The platform will provide the Data Science and Analytics team along with the broader organization with a more secure, centralized, and reliable access to the company’s data. At the same time, it will reduce effort required to ingest new sources of data or to build new ETL processes to support new modeling or reporting use cases. 

Senior Data Analyst, Engagement

edX
Cambridge
1 week ago
+35
Develop, document, automate, and monitor metrics and reports. Design data models and write ETL scripts. Ensure accuracy and alignment with desired business objectives. Provide data and analysis to support decisions across all departments and for end customers. Identify, implement, and drive adoption of analytics-based solutions to business problems. Influence decisions at all levels of the organization, including presenting findings to senior leadership. Innovate new ways analysis of data can be used to support the organization and its mission.

Client Success Manager, Medium

Panorama Education
Greater Boston Area
1 week ago
+40
We're looking for a Client Success Manager to join our growing team and support a portfolio of 30-35 district partnerships with best-in-class service. As a Client Success Manager, you will be a Panorama product expert, supporting clients to ensure satisfaction with our products and their client experience. You will leverage your expertise to support clients from onboarding through ongoing engagement with data. In addition to using Panorama, you’ll make considerable use of Excel, troubleshoot questions using your expert knowledge of Panorama’s products, and work closely with clients to align their needs and the best practices we’ve learned over the years.

Staff/Principal Software Engineer -- Data Ingestio…

Ellevation Education
Greater Boston Area
1 week ago
+43
As a data engineer at Ellevation, you play a key role in rebuilding our data ingestion pipeline to increase its throughput, scalability and observability. This is part of a broader makeover of our tech stack, to enable us to build new products and expand into additional markets. You will help drive the concept-to-implementation development process. You help shape our engineering practices and standards by building high quality software. You research and evaluate new technologies and figure out how, when, and where they will apply to our engineering roadmap.

Director Operations Process Management

Agero
Greater Boston Area
1 week ago
+14
Responsible for leading efforts to define and execute best in class strategies for improvements in customer satisfaction/loyalty, process capability and quality across operations. This position will enable the continuous improvement of processes across sites, help establish a culture of operational excellence, elimination of non-value added or duplicate efforts, and other related defects in the business process across the organization. Acts as a central interface & process expert for other stakeholders. This role will help define and evolve business lines, evaluate quality issues, measure current process performance, analyze root cause defects, and develop targeted process improvement opportunities with process owners / business leaders.

Director of Data

edX
Cambridge
1 week ago
+35
The Director of Data Science is a highly quantitative problem solver responsible for championing the edX data analytics vision and practice. You’ll work with each and every function at edX to develop actionable insights that improve marketing effectiveness, inform product design, enable financial reporting and improve partner and learner outcomes. You will be the key person to shape edX’s data strategy. Lead edX to the right mix of talent, technology and stewardship that allows us to most effectively leverage our data to provide high quality education to everyone, everywhere.

Senior Data Analyst, Programs

edX
Cambridge
2 weeks ago
+35
Support the day-to-day analytical needs of a cross-functional product development team. This includes assessing business opportunities, developing success metrics, designing and analyzing experiments, and building statistical models using large data sets. Identify, implement, and drive adoption of analytics-based solutions to business problems. Provide statistical support across all departments and for end customers. Mentor other team members. Innovate new ways data science can be used to support the organization and its mission.

BI Engineer

edX
Cambridge
2 weeks ago
+35
Develop, document, automate, and monitor metrics and reports. Design data models and write ETL scripts. Ensure accuracy and alignment with desired business objectives. Provide data and analysis to support decisions across all departments and for end customers. Identify, implement, and drive adoption of analytics-based solutions to business problems. Influence decisions at all levels of the organization, including presenting findings to senior leadership. Innovate new ways analysis of data can be used to support the organization and its mission.

Client Success Operations Specialist

Panorama Education
Greater Boston Area
2 weeks ago
+40
As a Panorama Client Success Operations Specialist, you will enable the CS team to deliver on its mission of supporting, renewing, and expanding clients. Strengthening our team’s effectiveness and efficiency will include tracking and managing metrics and goals, designing and implementing knowledge management tools, and building and improving processes to help our clients administer millions of surveys and integrate their student data systems each year. You’ll also manage all of Panorama’s survey printing projects, processing over two million survey forms annually. Panorama is a rapidly-growing, well-funded technology startup, and the Client Success Operations Specialist will play a key role in building our culture and processes.

Student Success Manager

Ready4
Greater Boston Area
3 weeks ago
This role is perfect for a detail-obsessed and creative self-starter. You should relish the opportunity to develop and execute partner-specific marketing initiatives. You’ll know your partnership agreements outside and in, and stay abreast of SimpliSafe’s marketing initiatives to uncover opportunities to enhance performance. This team moves fast and is always hustling so you will need to be able to effortlessly navigate several projects at the same time. You will vigorously measure, analyze and report program results to ensure that both SimpliSafe's and your partners' goals are always exceeded

Customer Success Associate

NeighborSchools
Greater Boston Area
1 month ago
+10
1.  Work 1:1 with NeighborSchools partners every day as they launch & grow their new home daycares. You’ll become an expert in every aspect of home daycare & small business management, and you’ll be there to support our partners every step along the way. 2.  Help new and expecting parents navigate their child care options and discover affordable, quality home daycares right in their neighborhoods that they otherwise don't even know about!  You'll facilitate tours and check-in afterwards to make sure that everything went well.  You'll be the hero to every mom and dad that is confused and overwhelmed by the child care conundrum!   3. Do the Needful: as an early-stage startup, opportunities and responsibilities can shift quickly. Every week you’ll work with leadership, marketing, and engineering to continually improve our product and service, and will adapt quickly and embrace change as we expand our focus, refine our processes, and grow our team.

Regional Dispatcher - Northeast

Getaround
Greater Boston Area
3 months ago
What you’ll be doing: Dispatching and monitoring our Field Specialists on a day-to-day basis using real time data across multiple markets Working with the fleet team to analyze and prioritize daily operational goals and timelines Prioritize daily activities based on emergencies during shift Communicate with our Field Specialists using our dispatch tools Schedule and dispatch Field Specialists to service vehicles at certified vendors according to customer requests, specifications, or needs, using our dispatch tools Working with the Customer Happiness Management team to dispatch and handle real-time incidents Provide critical feedback and support to maximize operational efficiency.

Sr. Manager, Local Operations & Logistics

Getaround
Greater Boston Area
3 months ago
The Sr. Manager, Local Operations & Logistics is a key resource in the strategic development of all processes and tools used by our local operations team. The ideal candidate brings an exceptional track record of designing processes and has experience in logistics and resource planning. The Senior Manager will play an integral role in helping build world-class, scalable operations across cities in which we operate, supporting our rapid growth, and delivering a reliable, predictable and quality customer experience. This role is a key resource in the company and will report into the Director of City Operations.

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